--- title: Close Reviews meta\_title: 'Close Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2069 reviews by the users' company size, role or industry to find out how Close works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 2069 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Close Reviews & Product Details Visit Website Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform. Close is built for founder-led businesses, startups, small businesses, agencies, recruiting firms, coaching companies, financial services teams, SaaS companies, and inside sales teams. It supports teams ranging from individual founders to sales organizations with more than 100 representatives. Key capabilities include: • CRM and pipeline management for tracking leads, contacts, opportunities, activities, and customer relationships • Built-in calling, SMS, and email, with communication history connected to customer records • Sales automation for workflows, sequences, lead routing, task management, and follow-up • Power Dialer and Predictive Dialer for teams managing high-volume outbound sales or recruiting workflows • Reporting and analytics for pipeline visibility, activity tracking, forecasting, and sales performance • Chloe, the AI agent built directly into Close, which can help qualify leads, book meetings, follow up with prospects, research accounts, enrich records, summarize conversations, and update CRM data Chloe operates inside Close, where customer records, conversations, activities, opportunities, and workflows already live. This allows Chloe to take action using CRM context, rather than working as a standalone AI tool connected through separate integrations. Teams can use Chloe to engage new leads, re-engage dormant opportunities, capture qualification data, schedule meetings, and hand qualified conversations to human sales representatives when appropriate. By combining CRM, communication, automation, reporting, and AI-assisted sales workflows in one platform, Close helps teams reduce manual work, improve speed-to-lead, maintain follow-up consistency, and manage more sales activity without adding unnecessary operational complexity. * * * Product Website Close Seller [Close](https://www.g2.com/sellers/close) Discussions [Close Community](https://www.g2.com/products/close/discuss) Languages Supported English Solution Type All-in-One Overview by Anthony Nemitz Show More ## Pricing Pricing provided by Close. ### Solo $9.00 1 Seat Per Month [ View More Pricing Information ](https://www.g2.com/products/close/pricing) ## Close Integrations (30) What do users say about integrations? 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Sales Development Representative Small-Business (50 or fewer emp.) 1/7/2026 "Effortless Sales Management with Intuitive Features" 5/5 What do you like best about Close? What I like most about Close is how simple and intuitive it is to use. Everything I need.....calls, emails, follow-ups, and pipeline tracking is in one place, which makes it easy to stay organized and move quickly. I also really appreciate how it’s built with sales teams in mind, especially the calling and automation features, because they help me stay productive without feeling overwhelmed. Review collected by and hosted on G2.com. What do you dislike about Close? If I’m being honest, the main downside for me is that Close can sometimes feel a bit rigid. It does what it’s designed to do really well, but when you want deeper customization or very detailed reports, you may hit some limits. There’s also a bit of a learning curve at the beginning, especially if you’re coming from a simpler tool. That said, none of these are deal-breakers. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? Close solves the problem of having sales work scattered across too many tools. Instead of jumping between a CRM, a dialer, email, and spreadsheets, everything is in one place. That alone saves a lot of time and mental energy. For me, it’s made follow-ups more consistent, calls easier to manage, and my pipeline much clearer. I spend less time organizing my work and more time actually talking to leads and moving deals forward, which has been a big win. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rashad H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rashad H.") RH Rashad H. Small-Business (50 or fewer emp.) 3/23/2026 "Streamlined Sales CRM with Autodialer Efficiency" 3.5/5 What do you like best about Close? I find Close to be a very good tool for complete sales and outbound efforts. I like that it helps with speed to lead, mainly due to the autodialer feature, which is probably my favorite. I also appreciate how it allows for automated sequences for the dialer, making it efficient. Another aspect I really like is how notes are organized right under the autodialer. It shows a complete profile every time you're talking to a new contact, which helps to keep everything together and the CRM clean. The interface is designed to keep everything pretty straight and narrow, making it easy to document conversations. I also love the feature that includes the transcript of the call. This organization helps us stay aware and keep sales efforts on point. Additionally, the initial setup of Close was very, very easy, which was a big thing for me. Review collected by and hosted on G2.com. What do you dislike about Close? The only time I had a problem with Close was when I couldn't integrate it with lead generation tools like Apollo. That really bothered me because I feel like that would have been the sequence that I would have absolutely loved. If I could have connected the two somehow through integration, then that data would have been very powerful to work with. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? I use Close mainly for dialing out to customers, and its automated sequences boost my speed to lead. It keeps me organized with documented call transcripts and notes, making sales efforts efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Shariq W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shariq W.") SW Shariq W. Founder Small-Business (50 or fewer emp.) 3/16/2026 "Intuitive CRM for Sales Teams with Room for More Automation" 5/5 What do you like best about Close? I like the user interface and user experience of Close because everything's intuitive and designed specifically for high ticket sales teams. It's a reliable CRM tool that allows my sales team to do their job better and live up to our sales team standards. Close also has a better CRM for calling and dialing, which is a significant advantage. Review collected by and hosted on G2.com. What do you dislike about Close? There should be a little bit more automations inside, and more things to play around with, like, AI automations, being able to send blue text messages inside. Being able to send follow-ups via AI based on replies coming in would be nice. The initial setup was a little bit difficult, especially understanding the UI and where things are. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? Close helps me track where leads are in the pipeline, follow up with leads, and create tasks based on the sales process. I like its intuitive user interface and that it's designed for high ticket sales teams, giving me trust in my team's performance. Review collected by and hosted on G2.com. Show More 3/20/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![sadaf H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sadaf H.") SH sadaf H. Social Media Coach and Branding Strategist Mid-Market (51-1000 emp.) 10/30/2023 "Love the ease" 5/5 What do you like best about Close? I like Close because it’s simple, organized, and very sales-focused. I can easily keep track of my leads, calls, follow-ups, and where each prospect is in the sales process. I especially like having everything in one place because it helps me stay consistent with follow-ups and makes managing my pipeline much easier. Review collected by and hosted on G2.com. What do you dislike about Close? Maybe change the interface so everything can be seen in one glance Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? keeping on track with out monthly revenues and be able to follow up with leads Review collected by and hosted on G2.com. Show More Response from Sam Wild of Close [Editedit](https://www.g2.com/survey_responses/close-review-8784131/official_response/edit) Thank you for leaving a review of Close, Sadaf! 8/11/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andre O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre O.") AO Andre O. Mid-Market (51-1000 emp.) 4/14/2026 "Time-Saving Accuracy with Minor Learning Curve" 5/5 What do you like best about Close? I like the accuracy in the numbers Close provides after work, so I don’t have to start counting manually. It saves me a lot of time because I get access to accurate numbers that allow me to do many other things. Close also helps by differentiating and filtering calls, allowing me easy access to the call sections I want, which saves time and effort. Review collected by and hosted on G2.com. What do you dislike about Close? Sometimes the terminology used in Close can be tricky. Some terms are similar to each other, making it hard to differentiate them. They need to be more specific with most of the terms. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? I use Close to document calls and clients I spoke to. It provides accurate numbers after work, saving me time by eliminating manual counting. It filters calls, allowing easy access to specific sections, which makes my workflow more efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Matt P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt P.") MP Matt P. CEO Small-Business (50 or fewer emp.) 4/21/2022 "Effortless CRM with Intuitive Features" 5/5 What do you like best about Close? I really like that Close is very simple to use and doesn't require much training or hiring a sales ops team to manage. I enjoy using the messaging feature to communicate with my team about deals, and it's great that I can comment on a lead or opportunity and it automatically emails the owner and anyone I @mention. The initial setup was very easy; I just connected Google Workspace and it started working automatically. Review collected by and hosted on G2.com. What do you dislike about Close? I wish it integrated with Slack without having to pay Zapier. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? I use Close to keep my sales contacts and opportunities organized and track progress. It's simple to use without needing much training. I like the messaging feature for team communication about deals, where you can comment and it emails involved parties. Review collected by and hosted on G2.com. Show More Response from Sam Wild of Close [Editedit](https://www.g2.com/survey_responses/close-review-6531471/official_response/edit) Thanks, Matt! We appreciate your great review. 2/16/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tony L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony L.") TL Tony L. Account Manager Small-Business (50 or fewer emp.) 7/30/2026 "Flexible Customer & Lead Management That Delivers" 5/5 What do you like best about Close? Flexibility in managing my customers and leads. I like the ability to track emails. I can send emails directly from Close to my clients and am able to show the history. Review collected by and hosted on G2.com. What do you dislike about Close? I can create reports taht show conversion rates, pipeline, and call activity. I am learning more about cutom reports as I continue to use the plaform Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? Lead management through the lifecycle. I have all the emails and correspondence in one view. I can automate my workflows using email. Review collected by and hosted on G2.com. Show More Response from Sydney Nielsen of Close [Editedit](https://www.g2.com/survey_responses/close-review-13187049/official_response/edit) Thanks for the feedback. Tony! Glad to hear Close is helping with outreach and consolidating customer communications. Noted on the report- I just shared your feedback with our Product team. Cheers,m — Sydney Validated ReviewerIncentivizedSource: Seller invite ![Andreas R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andreas R.") AR Andreas R. Director Small-Business (50 or fewer emp.) 4/12/2026 "Keeps Us on the Same Page for Work Projects Every Day" 5/5 What do you like best about Close? My wife and me use close daily to manage our work projects. we always use it so we're always on the same page about what stage we're at Review collected by and hosted on G2.com. What do you dislike about Close? It took me a while to understand how to get a phone number working but once i did it was all easy from there. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? it's helping me and my wife manage our jobs for our business and keeps our comms fast and simple to keep track of. we can easily go back into old convos from months ago and even reactivate our customers with one time offers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CH Claire H. Senior Associate, Business Development Small-Business (50 or fewer emp.) 6/12/2026 "Incredibly Efficient for Managing The Sales Funnel to Help Understand Customer Needs More Accurately" 5/5 What do you like best about Close? Great platform to track sales related activities with an easy to follow sales process which helps manage our sales funnel of prospects in a great way and I like it effectively links directly to prospects messages to capture the interactions in the sale process. Review collected by and hosted on G2.com. What do you dislike about Close? All its aspects are fulfilling and always meets their purpose so there is nothing I can mention as a dislike at this time. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? Provides very interactive way to track lead status to ensure they are followed up in a timely manner and allows us to gain insights into the sources of our best opportunities which improves prioritization of accounts. Review collected by and hosted on G2.com. Show More Response from Sydney Nielsen of Close [Editedit](https://www.g2.com/survey_responses/close-review-12952728/official_response/edit) Thank you! Keeping every prospect interaction captured right next to the deal is exactly how it should work, and I'm so glad it's helping you manage the funnel. — Sydney Validated ReviewerIncentivizedSource: G2 invite ![Juan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan B.") JB Juan B. Acquisition Specialist Small-Business (50 or fewer emp.) 9/23/2025 "Revolutionized Lead Management with Ease" 5/5 What do you like best about Close? I use Close for my personal work in real estate and it's very complete. I love how it makes everything easier by automating tasks. The automatic call transcription feature is just amazing since other platforms don't have it, and it allows me to read the parts I need without listening to the whole call. It's pretty much the best app I have ever used. The initial setup was very easy and straightforward, which I really appreciate. Review collected by and hosted on G2.com. What do you dislike about Close? Anything I think is the best app I have ever used Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? Close is a complete platform that makes everything easier in real estate work, turning leads into properties. The automatic call transcription is amazing, saving me from listening to entire calls by letting me read just what I need. Review collected by and hosted on G2.com. Show More 2/11/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Close? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Close ](https://www.g2.com/products/close/discussions/new) ![Camila N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camila N.") CN Camila Nogueira • Last activity 5 months ago How long does it take to generate a new integration? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/how-long-does-it-take-to-generate-a-new-integration) KB Keedan Barnard • Last activity 5 months ago how do I integrate WhatsApp? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/how-do-i-integrate-whatsapp) [ View all Discussions ](https://www.g2.com/products/close/discuss) ## Pricing Options Pricing provided by Close. ### Solo $9.00 1 Seat Per Month ### Essentials $35.00 1 Seat Per Month ### Growth $99.00 1 Seat Per Month ### Scale $139.00 1 Seat Per Month [ View More Pricing Information ](https://www.g2.com/products/close/pricing) ## G2 Deals ### Exclusive savings on Close through G2 Deals Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. G2 users receive a 20%, one-time discount off first billing cycle for new Close customers. Offer expires December 31, 2026. How to claim this offer Enter code G2Close20 at checkout. You will receive 20% off your first month (if paying monthly) or 20% off your total annual subscription (if paying annually). Claim Offer Close Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/close-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image") Pipedrive 4.3/5(3,106) [ Compare Now ](https://www.g2.com/compare/close-vs-pipedrive) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-close) ##### ##### Close Features Platform Workflow Capability Performance and Reliability Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Case Management Customer Support Portal Knowledge Base [ View More Features ](https://www.g2.com/products/close/features) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Freshsales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshsales") Freshsales 4.5/5(1,236) ](https://www.g2.com/products/freshsales/reviews) [ View All Alternatives ](https://www.g2.com/products/close/competitors/alternatives) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[CRM](https://www.g2.com/categories/crm) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[CRM](https://www.g2.com/categories/crm)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Auto Dialer](https://www.g2.com/categories/auto-dialer)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[AI SDRs](https://www.g2.com/categories/ai-sdrs)[Conversational Interface Agents](https://www.g2.com/categories/conversational-interface-agents) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which commenting systems increase reader engagement without requiring dedicated moderation staff?](https://www.g2.com/discussions/which-commenting-systems-increase-reader-engagement-without-requiring-dedicated-moderation-staff%20)[Which Google Workspace project management platforms are most trusted by team leads coordinating cross-functional projects?](https://www.g2.com/discussions/which-google-workspace-project-management-platforms-are-most-trusted-by-team-leads-coordinating-cross-functional-projects)[Is Braze actually worth the cost for an early-stage startup, or are there more affordable mobile marketing platforms with similar capabilities?](https://www.g2.com/discussions/is-braze-actually-worth-the-cost-for-an-early-stage-startup-or-are-there-more-affordable-mobile-marketing-platforms-with-similar-capabilities) [What publisher ad server platforms connect well with Google Ad Manager as a primary SSP while also enabling direct deals without forcing the publisher into a fully Google-controlled stack?](https://www.g2.com/discussions/what-publisher-ad-server-platforms-connect-well-with-google-ad-manager-as-a-primary-ssp-while-also-enabling-direct-deals-without-forcing-the-publisher-into-a-fully-google-controlled-stack)[Best outbound call tracking software for small business](https://www.g2.com/discussions/any-recommendations-for-the-best-outbound-call-tracking-software-for-small-business)[Pros and Cons Details](https://www.g2.com/products/close/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)