--- title: Close Reviews meta\_title: 'Close Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2068 reviews by the users' company size, role or industry to find out how Close works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 2068 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Close Reviews & Product Details Visit Website Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform. Close is built for founder-led businesses, startups, small businesses, agencies, recruiting firms, coaching companies, financial services teams, SaaS companies, and inside sales teams. It supports teams ranging from individual founders to sales organizations with more than 100 representatives. Key capabilities include: • CRM and pipeline management for tracking leads, contacts, opportunities, activities, and customer relationships • Built-in calling, SMS, and email, with communication history connected to customer records • Sales automation for workflows, sequences, lead routing, task management, and follow-up • Power Dialer and Predictive Dialer for teams managing high-volume outbound sales or recruiting workflows • Reporting and analytics for pipeline visibility, activity tracking, forecasting, and sales performance • Chloe, the AI agent built directly into Close, which can help qualify leads, book meetings, follow up with prospects, research accounts, enrich records, summarize conversations, and update CRM data Chloe operates inside Close, where customer records, conversations, activities, opportunities, and workflows already live. This allows Chloe to take action using CRM context, rather than working as a standalone AI tool connected through separate integrations. Teams can use Chloe to engage new leads, re-engage dormant opportunities, capture qualification data, schedule meetings, and hand qualified conversations to human sales representatives when appropriate. By combining CRM, communication, automation, reporting, and AI-assisted sales workflows in one platform, Close helps teams reduce manual work, improve speed-to-lead, maintain follow-up consistency, and manage more sales activity without adding unnecessary operational complexity. * * * Product Website Close Seller [Close](https://www.g2.com/sellers/close) Discussions [Close Community](https://www.g2.com/products/close/discuss) Languages Supported English Solution Type All-in-One Overview by Anthony Nemitz Show More ## Pricing Pricing provided by Close. ### Solo $9.00 1 Seat Per Month [ View More Pricing Information ](https://www.g2.com/products/close/pricing) ## Close Integrations (30) What do users say about integrations? 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KB Kristijan B. Small-Business (50 or fewer emp.) 5/3/2026 "High-Quality Calls, Easy Setup" 4.5/5 What do you like best about Close? I use Close for cold calling and it really solves the problem of making calls internationally with great quality. I like the quality of the software in general. The sound quality, conversation quality, easy UI, and perfect flow stand out for me. The initial setup of Close was remarkably easy, a perfect 10/10. Review collected by and hosted on G2.com. What do you dislike about Close? Pricing is just a bit high Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? Close solves the problem of making international calls with great quality and provides the necessary numbers effortlessly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 7/28/2026 "Easy Note-Taking Anywhere with a Simple, User-Friendly Setup" 5/5 What do you like best about Close? The availability for note taking and it's ease of use anywhere Review collected by and hosted on G2.com. What do you dislike about Close? The mobile phone side of it is more difficult than the desktop setup Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? The client call back is much higher in close Review collected by and hosted on G2.com. Show More Response from Sydney Nielsen of Close [Editedit](https://www.g2.com/survey_responses/close-review-13175308/official_response/edit) Ease of use for the win! Thanks for the feedback on the mobile app. I'll make sure to share that with our team. — Sydney Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dustin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dustin B.") DB Dustin B. Insurance Agent Small-Business (50 or fewer emp.) 2/26/2026 "Highly Customizable lots of Integrations" 4.5/5 What do you like best about Close? I like the customization options in Close; there are a lot of options available. It's pretty easy to use, and I love the ton of different integrations it offers. Review collected by and hosted on G2.com. What do you dislike about Close? The beginning was a little complicated because I didn't understand a lot of the technology. I don't have a tech background. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? I use Close for attracting new prospects and leads, and it helps me make workflows. I also appreciate the customization as there are a lot of options and it's easy to use with different integrations. Review collected by and hosted on G2.com. Show More 4/13/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ruel d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ruel d.") RD Ruel d. 1/5/2026 "Comprehensive CRM with Exceptional Usability" 5/5 What do you like best about Close? I like Close because it's all there, with the email and the calls integrated. It's very easy to use, and it allows me to efficiently follow up with clients through email, even if the call is disconnected or not finished. This helps me see if they are interested in our offerings. I don't have any problems using Close, and I'd love to share it with other companies or colleagues as it might be useful to them. Also, the initial setup of Close is very easy. Review collected by and hosted on G2.com. What do you dislike about Close? I think there should be an option for text messaging. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? I use Close to call clients and prospects, and I find it very easy to use. It integrates email and calls, letting me follow up with clients if calls are disconnected or unfinished, which helps gauge their interest. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kevin V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin V.") KV Kevin V. Account Manager Small-Business (50 or fewer emp.) 9/10/2025 "Overall, very good CRM and Dialer" 5/5 What do you like best about Close? The user end for me and for my callers has been very easy. Everything is at hand, from emails to notes, without having to fumble around to find them. The smart views are dynamic and make sure that the leads I call are during their local business hours. Customer support always gets back to me very quickly when I have a question. Review collected by and hosted on G2.com. What do you dislike about Close? As amazing as the front end is, the back end does need some work. The hierarchy between the super admin account and sub accounts is not quite there yet. Before Close, I was used to being able to log in as a super admin and being able to change the settings for sub-users. On Close, those settings have to be changed while logged in to the actual sub-user account. Last I reached out about this a few days ago, they said they are working on it. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? Close is making it very fast and convenient to reach out to multiple contacts for prospective partnerships. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile ![Milan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Milan S.") MS Milan S. 11/25/2025 "Efficient Tracking and Seamless Integrations with Close" 4/5 What do you like best about Close? I like that Close is simple and user-friendly, which makes it easy for my team and me to navigate and utilize its functionalities effectively. It's constantly evolving with technology, which keeps it modern and relevant. I particularly appreciate its capacity to integrate seamlessly with advanced AI tools like JetGPT and OpenAI. This integration capability extends to connecting with other different APIs we use, enhancing our workflow and productivity. This feature is crucial for us as it allows easier data analysis and lets us perform more complex tasks by utilizing diverse data sources. I also find the initial setup process to be very easy and fluent, particularly in connecting our GSuite to Close, which further simplifies the overall experience. Overall, Close provides us with a streamlined, technologically advanced platform that perfectly fits our operational needs. Review collected by and hosted on G2.com. What do you dislike about Close? I would like to see more flexibility in the opportunity segment of Close and to have the ability to customize it further to meet specific needs. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? I use Close to streamline tracking and progression of investment opportunities and client communications, enhancing team visibility on stage and interactions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Amitoj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amitoj S.") AS Amitoj S. Vice President Mid-Market (51-1000 emp.) 4/14/2026 "Helps organise client work and sales outreach effectively" 4.5/5 What do you like best about Close? Working with various clients and large teams, it helped me stay on top of all activities and keep track of what was happening. Review collected by and hosted on G2.com. What do you dislike about Close? Nothing major to note so far. Overall, it’s been helpful. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? I use it to manage my team’s activities across all our clients and to keep track of everything in one central place. It has also helped throughout the sales process in the same way, making it easier to stay organised and follow up consistently. Review collected by and hosted on G2.com. Show More 4/21/2026 Validated ReviewerIncentivizedSource: G2 invite ![Anthony A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony A.") AA Anthony A. 11/22/2025 "Streamlined Calls and Pipeline Management" 5/5 What do you like best about Close? I love how Close simplifies the process of making calls and managing my outbound prospecting. It stands out because it avoids unnecessary complexity and bloat, common in many other CRMs, by offering a simple and useful interface that enhances my workflow. The integrated calling infrastructure makes it easy to handle pipelines efficiently, and the unified inbox further contributes to a seamless experience. It has just the right amount of features to genuinely help me organize and manage my pipeline tasks effectively. Additionally, I found the initial setup to be straightforward, thanks to the comprehensive tutorials that made the process easy and accessible. As a result, if the objective is cold calling and managing an outbound pipeline, I would highly recommend Close, giving it a perfect 10 out of 10. Review collected by and hosted on G2.com. What do you dislike about Close? I think it would be beneficial to have the ability to book meetings directly within Close. Currently, while there is calendar integration for keeping up with meetings, it doesn't allow booking them directly from the platform. This capability would enhance productivity by enabling me to schedule appointments seamlessly, especially during calls. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? I find Close simplifies managing my outbound pipeline with its easy calling and unified inbox, reducing CRM bloat while providing essential features for effective prospecting. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Matt Mehmet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt Mehmet S.") MS Matt Mehmet S. Co-founder, Chief Technology Officer 1/18/2026 "AI-Driven CRM with Intuitive Features" 5/5 What do you like best about Close? I love that Close is simple and has powerful AI features. It helped us with organizing our sales process and provides awesome dialer tools and AI notes to keep us organized. It also has a lot of cool features that other CRMs don't have. I love everything about Close. The initial setup was easy. Review collected by and hosted on G2.com. What do you dislike about Close? I think just giving more value for the buck without upgrading or doing other addons. For example, they provide some of their features with limitations and you need to upgrade, and as you upgrade it is expensive on a per seat level. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? Close organizes our sales process with awesome dialer tools and AI notes, keeping us organized. It has lots of cool features that other CRMs don't have. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.") JS John S. Sales Executive Small-Business (50 or fewer emp.) 5/14/2026 "Easy Setup for Marketing Workflow Email Campaigns" 4.5/5 What do you like best about Close? Easy to set up marketing workflow email campaigns. Review collected by and hosted on G2.com. What do you dislike about Close? I would like it if more companies used Close. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? Close assists me with automating email workflows to prospects. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ## Questions about Close? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Close ](https://www.g2.com/products/close/discussions/new) ![Camila N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camila N.") CN Camila Nogueira • Last activity 5 months ago How long does it take to generate a new integration? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/how-long-does-it-take-to-generate-a-new-integration) KB Keedan Barnard • Last activity 5 months ago how do I integrate WhatsApp? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/how-do-i-integrate-whatsapp) [ View all Discussions ](https://www.g2.com/products/close/discuss) ## Pricing Options Pricing provided by Close. ### Solo $9.00 1 Seat Per Month ### Essentials $35.00 1 Seat Per Month ### Growth $99.00 1 Seat Per Month ### Scale $139.00 1 Seat Per Month [ View More Pricing Information ](https://www.g2.com/products/close/pricing) ## G2 Deals ### Exclusive savings on Close through G2 Deals Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. G2 users receive a 20%, one-time discount off first billing cycle for new Close customers. Offer expires December 31, 2026. How to claim this offer Enter code G2Close20 at checkout. You will receive 20% off your first month (if paying monthly) or 20% off your total annual subscription (if paying annually). Claim Offer Close Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,906) [ Compare Now ](https://www.g2.com/compare/close-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image") Pipedrive 4.3/5(3,105) [ Compare Now ](https://www.g2.com/compare/close-vs-pipedrive) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-close) ##### ##### Close Features Platform Workflow Capability Performance and Reliability Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Case Management Customer Support Portal Knowledge Base [ View More Features ](https://www.g2.com/products/close/features) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,906) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Freshsales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshsales") Freshsales 4.5/5(1,236) ](https://www.g2.com/products/freshsales/reviews) [ View All Alternatives ](https://www.g2.com/products/close/competitors/alternatives) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[CRM](https://www.g2.com/categories/crm) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[CRM](https://www.g2.com/categories/crm)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Auto Dialer](https://www.g2.com/categories/auto-dialer)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[AI SDRs](https://www.g2.com/categories/ai-sdrs)[Conversational Interface Agents](https://www.g2.com/categories/conversational-interface-agents) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the best platforms for integrating demand planning with ERP systems?](https://www.g2.com/discussions/what-are-the-best-platforms-for-integrating-demand-planning-with-erp-systems)[Best tool for analyzing customer conversations](https://www.g2.com/discussions/best-tool-for-analyzing-customer-conversations)[Contrast Security vs Imperva Runtime Application Self-Protection (RASP) for an AppSec team: which is worth adding to an existing stack?](https://www.g2.com/discussions/contrast-security-vs-imperva-runtime-application-self-protection-rasp-for-an-appsec-team-which-is-worth-adding-to-an-existing-stack) [Which on-premise data integration platforms are the highest rated for processing large data volumes efficiently when the job sizes exceed what a typical cloud ETL tool is optimized for?](https://www.g2.com/discussions/which-on-premise-data-integration-platforms-are-the-highest-rated-for-processing-large-data-volumes-efficiently-when-the-job-sizes-exceed-what-a-typical-cloud-etl-tool-is-optimized-for)[What platform provides detailed analytics on work efficiency?](https://www.g2.com/discussions/what-platform-provides-detailed-analytics-on-work-efficiency)[Pros and Cons Details](https://www.g2.com/products/close/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)