Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"not happy with mobil app"
1.5/5
What do you like best about Successware?

the dispatching works well. ability to see all technicians is good. Review collected by and hosted on G2.com.

What do you dislike about Successware?

mobil app is terrible. the accounting is terrible. its a nighmare to correct anything. everything is accrual based with no way yo change to cash for sales tax. Review collected by and hosted on G2.com.

BG
Barry G.
Manager
Telecommunications
Mid-Market (51-1000 emp.)
""Great dispatch program"
5/5
What do you like best about Successware?

I like that this database can house such a great amount of information for a substantial administration organization, yet it unquestionably takes some preparation to get utilized to.Dispatch board, truly makes it pleasant to probably observe the calls and moving is simple Review collected by and hosted on G2.com.

What do you dislike about Successware?

I detest that I need to remote access into this product as a result of my sort of PC (Mac). We utilize this to enable us to plan administration between two organizations, anyway one of our organizations utilizes it once a day to plan their experts and deals people.They cherish it and it is extremely utilitarian for them.I anyway believe it's regularly difficult to utilize. Review collected by and hosted on G2.com.

Gordon F.
GF
Gordon F.
Seller
Telecommunications
Small-Business (50 or fewer emp.)
"It is a good Software for someone who needs help for programming"
4/5
What do you like best about Successware?

I like the variety of colors and routing, can order and order, is easy to use when training new employees, the shipping panel makes it very pleasant to see calls, handle them comfortably and easily. These features make SuccessWare21 a very feasible and effective software Review collected by and hosted on G2.com.

What do you dislike about Successware?

It is generally easy to use but I think it has limited support. The inventory is also a piece of evidence, it seems that it does not always go as we expect Review collected by and hosted on G2.com.

JH
Jamie H.
Marketing
Small-Business (50 or fewer emp.)
"SuccessWare"
3/5
What do you like best about Successware?

I like that this database can house so much data for a large service company, but it definitely takes some training to get used to. Review collected by and hosted on G2.com.

What do you dislike about Successware?

I dislike that I have to remote access into this software because of my type of computer (Mac). We use this to help us schedule leadership between two companies, however one of our companies uses it on a daily basis to schedule their technicians and sales people.They love it and it is very functional for them.I however think it's typically hard to use. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"This software is subpar and gets the job done, with many inconveniences along the way."
1.5/5
What do you like best about Successware?

I like the different colors and the layout of routing. It allows me to easily route my techs to their respective locations. Review collected by and hosted on G2.com.

What do you dislike about Successware?

I dislike that there is no time stamp recording, or profile access recordings that force accountability for its users. This makes room for a lot of error and no single person to turn to for answers. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Success "
3.5/5
What do you like best about Successware?

I love this product I think other companies should give this a try and see how their employees like it Review collected by and hosted on G2.com.

What do you dislike about Successware?

I haven’t really found anything I don’t like yet I have just started using it and so far I have no complaints Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Good dispatch program but outdated technology "
2/5
What do you like best about Successware?

Dispatch board, really makes it nice to be able to see the calls and maneuvering is easy Review collected by and hosted on G2.com.

What do you dislike about Successware?

The support..... a lot of issues and very limited support. Likes to blame other factors. Review collected by and hosted on G2.com.

Brian P.
BP
Brian P.
Controller
Accounting
Mid-Market (51-1000 emp.)
"Successware"
4/5
What do you like best about Successware?

Successware's dispatch board and integration of CRM and field service management is great. It is easy to use and to train new employees on. Review collected by and hosted on G2.com.

What do you dislike about Successware?

The accounting aspects are not as robust or as easy to manage as I would like them to be. There is a lot of "making it work" that happens within the system. Inventory is also a trying piece that does not seem to always go as intended. Review collected by and hosted on G2.com.

Tim W.
TW
Tim W.
(Acting) Warehouse Operations Manager
Consumer Services
Mid-Market (51-1000 emp.)
"Hidden Gems"
3.5/5
What do you like best about Successware?

I like how Successware can sort and create Purchase Orders for you. Review collected by and hosted on G2.com.

What do you dislike about Successware?

There are many times where I will be working on a project on Successware and it will just close on me. There are many glitches. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Can use some imporvement"
5/5
What do you like best about Successware?

ordering material on this software is really simple Review collected by and hosted on G2.com.

What do you dislike about Successware?

Serial number tracking is clunky and difficult could really use some improving Review collected by and hosted on G2.com.