Robyn S.
RS
Robyn S.
Respite Care Provider
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Loving it!"
5/5
What do you like best about ClockShark?

The ease of use and the real-time data! I no longer have to wait until all the paper timecards are handed in the following week to see the hours our crew is clocking in. I'm loving the real time data of where our crew is and how many hours they are on a job each day. Plus, it's so user-friendly not one of our crew has fought the process change. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

This is just me being nit-picky, but it would be nice if the time stamps on the GPS tracking stayed true to what they were rather than changing to the adjusted or rounded time. It'd be nice to have that visibility if someone is taking advantage of the time rounding feature by clocking in later knowing the time will round down; or if I have to adjust someone's time it'd be nice to know what time GPS actually pinged them at certain locations vs what I adjusted it to. But again, that's just me being nit-picky since this is something we'd never even have as an option to 'dislike' with our old paper timecards. Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello Robyn,

Thank you for the 5-star review! So glad to hear that ClockShark was easy for you and your employees to switch over to. Thanks for bringing up the concern of time-rounding in ClockShark. We’d be curious to learn more. Would you please reach out to our Customer Success Team at 800-828-0689 or by email at hello@clockshark.com? We’ll use your feedback to improve.

Ricardo G.
RG
Ricardo G.
Operations Manager
Small-Business (50 or fewer emp.)
"Time efficiency and tracking"
5/5
What do you like best about ClockShark?

User friendly application, very simple for our workers to comply and easy transition from hand written time sheets to electronic time sheets. Being able to track time and crews has been a great tool for our business, in only the short time we have been using ClockShark we have already noticed labor costs decrease and productivity maximized. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

At this present time I can honestly say we are 100% happy with ClockShark Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello Ricardo,

Thank you for the 5/5 star review. We are so happy to hear that ClockShark has reduced your labor costs and maximized productivity within your company. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We’re always here to help and love talking with customers and hearing feature requests.

Stephanie S.
SS
Stephanie S.
Business System Analyst
Small-Business (50 or fewer emp.)
"Convenient time clock solution"
4/5
What do you like best about ClockShark?

This program is easy to use. You are able to connect to it over multiple devices so you can clock in or out on your computer, or phone. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

There is an extra step for clocking out or taking a break so it's easy to forget to complete the process. Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello Stepanie,

Thank you for the review! We are so happy to hear that ClockShark is easy for you to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We’re always here to help and love talking with customers and hearing feature requests.

MC
Monika C.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"ClockShark is very efficient and WELL worth the monthly fee."
4/5
What do you like best about ClockShark?

All of my employees are in one app. I can see their schedules, add appointments, see where they are at and have been for the day, and my employees can send me notes. My absolute favorite feature is that I can scan in the documents for each job and my employees are able to view the documents from the job site. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

I wish there was a timestamp feature to track when an appointment was originally made, or when a note was entered. Also, I know there is a feature to set an "alarm", but I would like an option to have an alarm or reminder for upcoming scheduled appointments, for not all of my employees have scheduled appointments back to back, nor are the times of the appointments the same each day. Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hi Monika,

We really appreciate the review! It's great to hear that ClockShark has made it easier to manage all your employees from one app. We are always open to take new feature requests. Feel free to reach out to our Customer Success Team at 800-828-0689 or by email at hello@clockshark.com.

Shawn B.
SB
Shawn B.
Owner & Broker/Consultant
Small-Business (50 or fewer emp.)
"Incredible support for a new business doing payroll for the first time"
5/5
What do you like best about ClockShark?

The software is easy to use but best of all, the online chat and phone support is amazing. I'm new to owning a business and had never done payroll before. They've helped me every step of the way, even going out of their way to help with an issue I was having with Quickbooks which was definitely not in the scope of their job. Overall amazing company. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

So far there's nothing I don't like about ClockShark. Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello Shawn,

Thank you for your 5-star review! We are happy to hear that our support team was able to help you every step of the way and ClockShark makes running your business so much easier. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We’re always here to help and love talking with customers and hearing feature requests.

RH
Ronny H.
Operations
Small-Business (50 or fewer emp.)
"A great DCAA-compliant timekeeping system!"
4.5/5
What do you like best about ClockShark?

Very simple to use. The interface is nice and clean. App available for both iOS and Android. The staff at ClockShark is absolutely so amazing and helpful and they love their product just as much as we do. Very FAST (can't say "freaky fast" cause some other "'John' Doe" took that already) setup with Quickbooks integration. New feature requests can go to our assigned rep and/or to their social media page. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

Currently, there doesn't seem to be a way to remain logged in on the desktop/web version. Additionally, it would be great to have it remember what your last "job" was so that you don't have to keep selecting it when clocking in. The "Who's Working Now" feature is currently designed for an administrative user and it I'm hoping they can either change this in the next iteration or make a version of it for general users. Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello Ronny,

Thank you for your review. We are happy to hear that ClockShark is simple for you to use and that our team was able to help you with our product. Thank you for sharing the idea of general users having access to the "Who's Working Now" feature. We’d also be interested to hear more about what features you’d like to see added. Would you please reach out to our Customer Success Team at 800-828-0689 or by emailing help@clockshark.com? Your feedback is important!

SA
Shauna A.
Portfolio Manager
Mid-Market (51-1000 emp.)
"Great way to see what your employees are actually doing!"
5/5
What do you like best about ClockShark?

Easy oversight without micromanaging

.... Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

Employees complain of syncing problems

... Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello Shauna,

Thank you for your 5-star review! We are happy to hear that ClockShark allows you to oversee your team with micromanaging. We recognize the issue your employees are having with syncing on the app. We’d be curious to learn more. Would you please reach out to our Customer Success Team at 800-828-0689 or by email at hello@clockshark.com? We'd love to help.

SL
Steve L.
Owner
Small-Business (50 or fewer emp.)
"What happened last week?"
5/5
What do you like best about ClockShark?

My favorite feature is the permanent accurate record of how much time was spent at each location. Honestly, without Clock Shark determining hours per job is either a paperwork nightmare, a guessing game, or a little of both. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

I'm new to the product, but from time to time it seems like it needs to "sync" more quickly. When I add a job, it would be great for it to show up immediately. The only other feature that could be improved for me is the reporting. With time, perhaps I will find it to work better but right now I would like the option of creating a job record for whatever time period I want instead of the limit of about one month. Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello Steve,

Thank you for your 5-star review! We are happy to hear that ClockShark is relieving you of a paperwork nightmare. We recognize that as a new user you would like to see some revisions to our reporting feature. We are curious in learning more. Would you please reach out to our Customer Success Team at 800-828-0689 or by email at hello@clockshark.com? We’ll use your feedback to improve.

Shawn W.
SW
Shawn W.
Communications Engineer
Small-Business (50 or fewer emp.)
"Easy time tracking!"
4.5/5
What do you like best about ClockShark?

We have had issues in the past with time tracking apps not being able to be used when the employees have no cell service. With Clockshark Automatic sync for offline activity is awesome and a time saver.

I don't always get the chance to add the jobs prior to sending an employee to the project, with Clockshark the Ability for employees to quickly add jobs/tasks as allowed by admin is a great feature. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

Sometimes the GPS is temperamental and/or inaccurate Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello Shawn,

Thank you for the review! Glad to hear that ClockShark has been a great fit for your company and has saved you lots of time. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We’re always here to help and love talking with customers and hearing feature requests.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Improved productivity"
5/5
What do you like best about ClockShark?

Improved admin productivity for scheduling, invoicing customers and preparing payroll. Review collected by and hosted on G2.com.

What do you dislike about ClockShark?

This app has been a game changer for our company. There's nothing that we dislike. We've encouraged other small businesses to give it a try! Review collected by and hosted on G2.com.

Response from Angelmarie Kendall of ClockShark

Hello Shelly,

Thank you for your 5/5 star review! It is great to hear that you are enjoying the many flexible features that ClockShark offers. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We’re always here to help and love talking with customers and hearing feature requests.