Alexander O.
AO
Alexander O.
Freelancer
Small-Business (50 or fewer emp.)
"My impression using Clinked software"
5/5
What do you like best about Clinked?

As a student and a freelancer until now, using Clinked is one of the best way to manage and submit my deliverables on time, and why is that? The first one would be, is it has an integration with other sources like Google Drive, which makes it easier not only for me but also it gives the entire team an advantage to easily adapt with the application, and with that the communication is seamless which gives us a good flow of implementation over time. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

Since I have been using this one for quite a while, I'm just expecting that they can have some promos / discounts, as well as benefits for users who are using the application. Review collected by and hosted on G2.com.

Response from Bilge Öktem of Clinked

Thank you for sharing your positive experience with Clinked! We're glad to hear that the integration with Google Drive has been beneficial for you and your team, making communication and implementation seamless.

We appreciate your feedback regarding promotions and discounts, and we will definitely take that into consideration for future improvements.

Tracking progress and collaborating effectively are key benefits of using Clinked, and we're glad to hear that it has helped you in managing your deliverables efficiently. If you have any further suggestions or need assistance, please feel free to reach out to us. We're here to help!

Verified User in Veterinary
AV
Verified User in Veterinary
Mid-Market (51-1000 emp.)
"Team Efficiency with Clinked's Customisable Workspaces"
5/5
What do you like best about Clinked?

have a bit of an experience with client portals and I can say that Clinked has a seamless user experience. It has robust security, a flawless and wide range of tools for integration, and a comprehensive document management system. We really appreciate how each project workspace in Clinked can be customized to meet the specific needs and preferences of our team members and clients. I've encountered similar features on other platforms, but none offer the range of customization options that Clinked does Review collected by and hosted on G2.com.

What do you dislike about Clinked?

The only drawback I've found with Clinked is that its chat functionality does not support sharing photos and GIFs. Review collected by and hosted on G2.com.

Response from Tuana Cinar of Clinked

Hi,

Thanks for the review! Hearing that from someone who's used other client portals definitely means a lot to us.

And on the GIFs... trust us, you're not the only one asking. We haven't checked with legal on exactly what we're allowed to say, but let's just say we have a strong feeling you'll be happy with some of the chat improvements coming in the new version.

Thanks again for sharing your experience!

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Powerful and effective platform for daily usage"
5/5
What do you like best about Clinked?

Clinked gathered all our tools and provided one platform for everything. We can now collaborate effortlessly within our team, thanks to the well-designed permission levels that ensure no external groups or clients have access unless granted. Our clients can track our progress as well. This makes it perfect for maintaining privacy and focus on our projects. Clinked also offers advanced secure file sharing features. Another favourite feature is the customization options. The platform is user-friendly yet doesn’t compromise on professional aesthetics. As we often interact with clients through this platform, the extensive branding options are particularly valuable. Moreover, Clinked also provides each client and project with customizable dashboards, allowing every team member to access tools and information specific to their requirements. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

If I have to choose something, the onboarding process might seem overwhelming at first, but the Clinked team provides all the support you need. So, I can’t really think of something I dislike. Review collected by and hosted on G2.com.

Response from Bilge Öktem of Clinked

Thank you for sharing what you like best about Clinked! We're delighted to hear that the platform has been able to gather all your tools and provide a seamless collaboration experience for your team and clients. We're glad to hear that the customization options and customizable dashboards have been particularly valuable for your interactions with clients.

We appreciate your feedback on the onboarding process and are committed to providing the support you need. Thank you for choosing Clinked!

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Simplifying Work Across Locations"
5/5
What do you like best about Clinked?

As someone working in education, I use Clinked with my team to collaborate with our test-taking candidates. Managing a large group of people can sometimes feel overwhelming, but Clinked has proven to be an excellent tool for organisation and collaboration. It also complies with our exam testing security requirements. It’s a good organisation and collaboration tool. It’s not only helpful for working with candidates, but also great for internal communication. Being a large company with employees based in various locations, even our on-site staff benefit from having communication and collaboration tools readily accessible. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

The chat feature is somewhat basic and could be improved by adding visual sharing capabilities. Review collected by and hosted on G2.com.

Response from Tuana Cinar of Clinked

Thanks for the review! 💚

Good news: chat is getting a major upgrade in the new version, including visual sharing and plenty of other improvements we've been excited to roll out.

Thanks again for taking the time to share your feedback!

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"A breakthrough for our company"
5/5
What do you like best about Clinked?

Considering dealing with highly confidential client data is a regular part of our team’s job, security is always our top priority. Clinked’s reliable security features were a key reason we chose it for our client portal. Beyond security, we have separate places with each client and/or project. With different authorization levels, clients only access the group or project pages relevant to them. This applies to our team members as well. It’s not only a secure, but also organized way to share everything with our clients and colleagues. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

We would have expected a more advanced mobile app from a client portal like Clinked. Review collected by and hosted on G2.com.

Response from Tuana Cinar of Clinked

There's nothing better than hearing that Clinked has become such an important part of how your team works. That's exactly the kind of impact we hope to have. 💚

And on the mobile app, we hear you. Work happens everywhere these days, not just behind a desk, which is why improving the mobile experience is always high on our priority list. We've got some exciting updates planned for this year, and we'd love to hear if there are any specific features you'd like to see.

Thanks for sharing your experience!

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Easy Task Management"
5/5
What do you like best about Clinked?

As an NPO, we work with volunteers and coordinate campaigns, both of which require strong organization and communication. Our Clinked portal not only offers a well-organized platform, but it also allows us to create areas for various projects without compromising sensitive data security. One of the best features for us is Clinked’s task management tools. We can assign tasks to our members, control access based on their permission levels, set deadlines, and track progress in real time. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

I think the learning curve was a bit steep for some of our team members, and it took a little extra time for them to get comfortable with the platform. However, the support team was very helpful, and they resolved the issues in no time. Review collected by and hosted on G2.com.

Response from Tuana Cinar of Clinked

Thanks for the review! We have a lot of admiration for the work nonprofits do, so we're especially happy to hear Clinked is helping support your campaigns.

We also appreciate the feedback on onboarding. Whenever people are moving from familiar tools to a new way of working, there's usually a bit of an adjustment period. That's exactly why we invest so heavily in onboarding resources, video guides, and our Customer Success team, who are always happy to help people get comfortable and confident with the platform.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Best client portal on the market."
5/5
What do you like best about Clinked?

We’ve had a great experience with Clinked. It’s a versatile portal that adapts to various types of teamwork. The collaboration tools are quite user-friendly for an average user. We also love the communication between the teams and the clients.

I use Clinked for my daily tasks like designing visual workflows, storing and sharing analysis findings. The analytical tools I use can be integrated and having them on one portal with everything is a real time saver. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

I don’t have any complaints at the moment, Clinked has an excellent support team, anyway. Review collected by and hosted on G2.com.

Response from Bilge Öktem of Clinked

Thank you for sharing your positive experience with Clinked! We're pleased to hear that the collaboration tools and communication features have been valuable for your team and clients. We appreciate your support and are here to assist you with any future needs. If you have any questions or need assistance, please don't hesitate to reach out to us.

Thank you for choosing Clinked!

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great integrations!"
5/5
What do you like best about Clinked?

We use customer success tools integrated with our client portal. It’s quite effective to organise and handle the customer tickets. We also have branded Groups for customers and our internal team on the same platform. The usage of different permission levels makes this possible.We are quite satisfied with Clinked. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

There is nothing I dislike about Clinked at the moment. Review collected by and hosted on G2.com.

Response from Tuana Cinar of Clinked

Hi,

Thanks for your review! We couldn't agree more. A great CRM and Clinked make a pretty powerful combination when it comes to creating a smooth client onboarding experience.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Clinked Boosted Our Productivity with Project Management"
5/5
What do you like best about Clinked?

We discovered Clinked while we were looking for tools to enhance team collaboration. I used daily to streamline workflows and keep them aligned. I used it to create spaces for each sprint so that we could keep everything in one space, i. e. files, updates and communication tools. The task management features helped us assign team members to projects and share responsibilities among them. Deadline and real-time progress tracking were also life saver for our methodologies. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

It took a bit longer to fully understand Clinked’s wide range of features, especially by our less tech-savvy members. However, Client Support has been a great help. Review collected by and hosted on G2.com.

Response from Tuana Cinar of Clinked

Hi,

Thank you for taking the time to share your thoughts!

And that's fair feedback. Clinked can do quite a lot, which means there can be a little more to discover for some users than others. That's exactly why we invest in onboarding resources, video libraries, and a Customer Success team that's always happy to help people get up to speed.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"We love our client portal"
5/5
What do you like best about Clinked?

One of the best benefits of Clinked to our company is that it has reduced the workload of our Customer Support team. While we track everything with the clients on our client portal, the support team has been able to focus on the most important and urgent matters. The end results showed a greeted client satisfaction in an efficient manner. Clinked is more than a Client support tool with its feature-rich platforms. It provides every tool you need for your client management. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

It would be better to have more design options. Review collected by and hosted on G2.com.

Response from Tuana Cinar of Clinked

Hi,

Thanks for the review! Hearing that Clinked has helped free up time for your team is always the real win. There's plenty of important work only humans can do, so we're glad we're helping create more space for it.

And thanks for the feedback on design options. There are already quite a few customisation possibilities available today, and your Customer Success Manager (and our design team) would be happy to show you around if you haven't explored them all yet. We also have a brand new version on the way with even more flexibility and branding options.