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EC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

10/18/2023

"If you're looking for a secure, branded client portal, look no further!"

5/5

What do you like best about Clinked?

What sets Clinked apart are its versatile features, which cover everything from document management to task tracking. It's a true all-in-one solution that has significantly improved our operational efficiency. As a vendor which prides itself on security, we take great comfort in the platform's strong security measures which ensure that our data remains confidential.

The customer support from them is outstanding - they're always ready to assist promptly and professionally. Clinked has not only given us a more professional feel, but also demonstrably improved client satisfaction. We highly recommend Clinked to any business looking for a reliable client portal. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

Not much comes to mind - it really is a very good solution! Review collected by and hosted on G2.com.

Response from Bilge Öktem of Clinked

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We're delighted to hear that Clinked has provided you with a reliable and professional client portal, improving your operational efficiency and client satisfaction. Our team is committed to delivering strong security measures and outstanding customer support, and we're glad to have met your expectations. Thank you for recommending Clinked to other businesses!

If you have any questions or need assistance, please don't hesitate to reach out to us.

CH

Christopher H.

Founder

Consulting

Small-Business (50 or fewer emp.)

11/22/2023

"Fantastic Client Portal Solution"

5/5

What do you like best about Clinked?

I found the white label and branding aspect far superior to all other options. I am very excited about the new onboarding workflow we have developed due to the robust offerings available through Clinked. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

We have not found a section we don't like yet. Review collected by and hosted on G2.com.

Response from Bilge Öktem of Clinked

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We're thrilled to hear that you are enjoying the white label and branding features of Clinked! It's great to know that the onboarding workflow has been beneficial for your team and clients.

Thank you for your positive feedback! We strive to provide a seamless experience for our users.

If you have any questions or need assistance, please don't hesitate to reach out to us.

AH

Verified User in Higher Education

Enterprise (> 1000 emp.)

2/7/2024

"Amazing platform"

5/5

What do you like best about Clinked?

I can store valuable educational materials securely. It's easy to reach my classes and colleagues with useful groups. Anyone with the authorisation can collaborate on the materials or group projects.

Customised tools are useful for some tasks such as testing and grading. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

It can be hard to figure out how to use it first but it gets easier once you get used to the tools.

It's a bit pricey but it's worth. Review collected by and hosted on G2.com.

Response from Tuana Cinar of Clinked

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Thanks for the review! We love seeing Clinked being used in education 💚

And on the learning curve, that's something we completely understand.

Clinked is designed to be flexible enough to support many different ways of working, which can mean there's a little more to explore at the beginning. We're sure you've already realised that once everything is set up around your workflow, day-to-day work becomes much easier to manage.

DU

Deniz U.

System Responsible

Enterprise (> 1000 emp.)

10/17/2023

"Wonderful experience"

5/5

What do you like best about Clinked?

This is a fantastic task management tool that we utilize for onboarding our clients. Our clients are seamlessly connected through a user-friendly portal interface. Moreover, we make excellent use of the audit trail feature to track employee activities. The group chat functionality is also a standout feature. Additionally, we've customized the app to bear our branding, complete with our own domain and URL. The app version, too, has proven to be exceptional. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

Everything was fine. Nothing any negative input Review collected by and hosted on G2.com.

Response from Bilge Öktem of Clinked

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Thank you so much for your wonderful review! We're thrilled to hear that you're having a positive experience with Clinked! It's great to know that you find our task management tool to be seamless and user-friendly, and that you are making excellent use of features like the audit trail and group chat.

We're also glad to hear that you have customised the app to reflect your branding and that the app version is exceptional for you.

If you ever have any questions or need further assistance, please don't hesitate to reach out to our customer support team. We're here to help! Thank you again for your positive feedback and for choosing Clinked as your onboarding solution.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

1/21/2024

"User friendly"

5/5

What do you like best about Clinked?

It's super easy for our clients and the staff to navigate and access the information. I was actually expecting user resistance to some degree, considering it can be tricky to get acclimatized.

The communication tools within the client portal have streamlined our organisation’s interactions with clients! Review collected by and hosted on G2.com.

What do you dislike about Clinked?

I haven’t encountered any major issues so far, and The Customer Support Team provided an excellent support when needed. Review collected by and hosted on G2.com.

Response from Bilge Öktem of Clinked

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Thank you for sharing your positive experience with Clinked! We're pleased to hear that the platform has made client communication and project management easier for your organization. If you ever encounter any issues in the future, please don't hesitate to reach out to our Customer Support Team.

TR

Thiago R.

Marketing Strategist

Small-Business (50 or fewer emp.)

5/22/2023

"A practical way to sync with my clients"

4.5/5

What do you like best about Clinked?

I've been using Clincked for a few years to help me centralize my client's content, files and folders in one place.

It's also easy to maintain communication without a massive exchange of emails.

I use it on both desktop and App versions, and it helps me get notifications and stay updated with uploaded documents, comments or even requests from my clients.

I am still using Mural for planning the projects, and I can embed them into Clicked. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

I don´t dislike it, but I prefer a more visual approach to managing my project and tasks, and I am using Clincked alongside Trello for my clients to be able to keep posted on the advances of my work.

They have good features for project management, but I was used to Trello when I decided to incorporate Clincked as a tool to manage my clients. Review collected by and hosted on G2.com.

What problems is Clinked solving and how is that benefiting you?

As a marketer working with small clients, getting lost in materials and content is easy. It´s crucial not to waste time searching for what I need and finding the right document version. With Clincked I solve that problem and also create a process to make it easy to my clients to review my copywriting and comment on things without the need to send them the document. Review collected by and hosted on G2.com.

Response from Bilge Öktem of Clinked

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Thank you for sharing your positive experience with Clinked! We're pleased to hear that it has helped you stay organized and communicate effectively with your clients. We understand your preference for a more visual approach and will keep that in mind for future enhancements.

If you have any questions or need assistance, please don't hesitate to reach out to us.

SR

Simon R.

Software Development Manager

Small-Business (50 or fewer emp.)

11/24/2023

"Excellent Portal Solution"

5/5

What do you like best about Clinked?

Customer service, ease of us, bug free product with zero downtime. My clients use daily across multiple implementations, super easy to implement and add branding via custom domain. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

It would be good to have deeper reporting with psf exports and the ability to have webhook actions. Review collected by and hosted on G2.com.

Response from Tuana Cinar of Clinked

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Hello Simon,

Thanks for the review!

On reporting and webhooks, there may be more available than you've discovered so far. Clinked allows you to export data as CSV, which is an intentional choice on our part as it's one of the easiest formats to work with and convert into other formats (such as PDF) on your own devices.

We also have a strong Zapier integration, multiple API and third-party solutions, and we're actively building native automation capabilities into Clinked, opening the door to an even wider range of workflow automations.

If you'd like to explore what's possible, your Customer Success Manager would be happy to help you set things up and get the most out of those capabilities.

KS

Karan S.

Marketing Lead

Accounting

Small-Business (50 or fewer emp.)

3/27/2024

"Offers a very good customisable client portal."

5/5

What do you like best about Clinked?

I really like the Data collection portal. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

Nothing as of now. Good product, please keep building. Review collected by and hosted on G2.com.

Response from Bilge Öktem of Clinked

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Thank you for your feedback! We're happy to hear that you are finding the data collection portal useful. We will continue to improve our product to better meet your needs.

If you have any questions or need assistance, please don't hesitate to reach out to us.

NM

Nick M.

Holiday Rentals | Online marketing & management advice

Small-Business (50 or fewer emp.)

11/28/2023

"Keeping organization simple"

4.5/5

What do you like best about Clinked?

The simplicity is great. Enough to keep organised but without a load of unneecessary tools. Review collected by and hosted on G2.com.

What do you dislike about Clinked?

I have not found a downside. This stupid question which won't let me move on. Review collected by and hosted on G2.com.

Response from Bilge Öktem of Clinked

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Thank you for your positive feedback! We aim to offer a streamlined solution for organization without unnecessary complexity. If you have any questions or need assistance, please don't hesitate to reach out to us.

EF

eddie f.

Director

Small-Business (50 or fewer emp.)

11/27/2023

"Safe and secure"

5/5

What do you like best about Clinked?

ISO 27001 certified,

Secure platform

Easy to use Review collected by and hosted on G2.com.

What do you dislike about Clinked?

No downside that I have found yet all is good Review collected by and hosted on G2.com.

Response from Bilge Öktem of Clinked

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We're glad to hear that you find Clinked secure and easy to use. Thank you for your positive feedback!