MM
Michael M.
Contract manager
Small-Business (50 or fewer emp.)
"Clientshare review"
4/5
What do you like best about Clientshare?

The features are simple to use and explain to my client Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

There isnt much I can complain about with my clientshare Review collected by and hosted on G2.com.

SB
Steve B.
Service Delivery Manager
Mid-Market (51-1000 emp.)
"I have found Clientshare extremely useful to stay in touch with my customers."
5/5
What do you like best about Clientshare?

It is easy to upload documents and provide updates in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

Ive not found any downsides to using Clientshare. Review collected by and hosted on G2.com.

Andrew C.
AC
Andrew C.
Operations Director UK & Austria
Mid-Market (51-1000 emp.)
"A strong platform with a positive focus on client engagement"
4.5/5
What do you like best about Clientshare?

Simple to use and simple for our clients Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

no 'view doc' facility rather than having to download, doesn't appear to be an app? Review collected by and hosted on G2.com.

Russell D.
RD
Russell D.
Corporate Services Director
Mid-Market (51-1000 emp.)
"A very useful system that has a number of benefits to my existing portfolio"
5/5
What do you like best about Clientshare?

The ability to have an overview of all contracts and account manager performance Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

It would be good to have the ability to be notified when actions are completed. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great space for keeping customer up-to-date"
4/5
What do you like best about Clientshare?

managing all client documents in one place instead of having to email out to different individuals Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

some of the new features in the latest update, like posting - I think it was a lot simpler before Review collected by and hosted on G2.com.

NP
Nigel P.
Regional Manager
Enterprise (> 1000 emp.)
"Great Platform for Client Retention"
5/5
What do you like best about Clientshare?

Video Section and Feedback from Client, Simple Work through. Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

There is nothing I dislike on the Platform Review collected by and hosted on G2.com.

TP
tim p.
SDM
Enterprise (> 1000 emp.)
"its easy to use but I would like to be able to turn off the customer survey option"
3.5/5
What do you like best about Clientshare?

The fact that all documents/reviews are in one place is helpful Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

would like to be able to turn off the customer survey. I'm not a massive fan of the actions logging process as this can drive duplication Review collected by and hosted on G2.com.

MM
Mark M.
Program Director
Small-Business (50 or fewer emp.)
"Client Acceptance"
2.5/5
What do you like best about Clientshare?

Clientshare allows me to publish specialized reports to key individuals within Crown Castle. I also like the published Power BI results that help prepare for Quarterly Buisiness Reviews. Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

I don't have any specific dislikes, but a QRG would be helpful when changes to the application are launched. Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Verified User in Facilities Services
Mid-Market (51-1000 emp.)
"Social Media at Work"
4.5/5
What do you like best about Clientshare?

Clientshare is easy to access and self-explanatory its similar to the majority of social media platforms, which allows many people to comprehend. The look of the platform and the multiple choices it offers you. Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

There is nothing that I dislike about the platform, I enjoy using it! Everything works and communication from the team has been brilliant! Improvements could be made with an pop up chat box. Review collected by and hosted on G2.com.

David S.
DS
David S.
Operations Director
Mid-Market (51-1000 emp.)
"Great platform"
4/5
What do you like best about Clientshare?

ease of posting reviews and documents and the ability to review analytics of views and postings Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

The only difficulty is getting a buy-in from current clients and convincing them that this is the way forward Review collected by and hosted on G2.com.