KP
Kelly P.
S
Enterprise (> 1000 emp.)
"Excellent platform to support building client relationships"
5/5
What do you like best about Clientshare?

Provides excellent customer experience for our clients. We are able to share 'in our own words' to get clear messages across and to a wider audience.

Being able to identify who is engaged by seeing the clients who actively use/view and being able to target those who don't.

No file limit size - hige plus when the client can't accept large files via email.

Category reminders for posts to share each month. Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

If a customer doesn't accept the invitation, a reminder is sent. Some of our customers either haven't had a reminder or ignore them. We then don't get any notification that this hasn't been accepted and need to keep checking. Review collected by and hosted on G2.com.

JB
Jason B.
Partnership Director
Enterprise (> 1000 emp.)
"Chartwells Independent"
5/5
What do you like best about Clientshare?

This is a great tool to share reviews and information with our clients. It enables us to build a library of information that our clients can tap into with them providing great feedback to help us change and deliver better information and help us manage our partnerships with our clients.

Also, the whole support that we get from the Clientshare team has been excellent. From early engagement to holding workshops to follow up feedback sessions, Olivia, Toby and Helen have been there for us, so thank you... Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

It is still early days and we are still finding our feet with the system, so at present, we have no dislikes. Review collected by and hosted on G2.com.

AR
Alex R.
head of operations
Enterprise (> 1000 emp.)
"Fabulous and proactive"
4.5/5
What do you like best about Clientshare?

Having an online 'library' of information. The fact that we do not have to ask the client to sign up for anything new to be able to access the data. I don't believe there are any real competitors in the market that i am aware of Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

No real dislikes - as mentioned previously, any little niggles get responded to by the team. If i had to call out one thing it would be a better integration between premium and pulse however unsure on how this would work. Review collected by and hosted on G2.com.

NS
Nancy S.
C
Mid-Market (51-1000 emp.)
"Easy and practical"
5/5
What do you like best about Clientshare?

Clientshare premium saves me so much time, i can release all of my MI to those relevant, make groups dependant on the content i am posting etc. I also use it like a cloud desktop for all MI, so quarterly and annual reviews are much easier when i can see my monthly content posted and summarised all in one place. Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

I cannot share old content with new users Review collected by and hosted on G2.com.

FS
Franz S.
Senior Regional Contract Manager
Mid-Market (51-1000 emp.)
"Platform for success"
5/5
What do you like best about Clientshare?

Clientshare enables the user to create their dedicated contract site. A single point for all associated contract documentation and the opportunity to create the contract journey. Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

I have no dislikes? The platform is simple to use and advice if needed is always on hand. Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Verified User in Facilities Services
Enterprise (> 1000 emp.)
"Clientshare is a great platform for governance and for keeping your clients and colleagues updated."
4/5
What do you like best about Clientshare?

Easy to use and means we can collate all docs in one place, no worrying about what happens if people move on (either side). I haven't seen this service available elsewhere without being built bespoke. Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

Would like a little more flexibility - for instance more boxes on the right, also a shame the Sharepoint integration didn't work correctly. The search function can be tricky at times. Review collected by and hosted on G2.com.

KS
Katarina S.
Client Solutions Manager
Enterprise (> 1000 emp.)
"easy to use. All in one place."
4.5/5
What do you like best about Clientshare?

That everything is in one place and easy to view Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

It seems difficult to get clients to fully understand the positives of the tool Review collected by and hosted on G2.com.

Verified User in Security and Investigations
US
Verified User in Security and Investigations
Enterprise (> 1000 emp.)
"Fantastic platform to develop customer relationships"
5/5
What do you like best about Clientshare?

The platform is bright, full of useful options, very user friendly and allows me to celebrate the success of our staff. Very useful for publishing various reports and business data. Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

There's honestly nothing that I dislike. Review collected by and hosted on G2.com.

SL
Steve L.
Head of Operations
Mid-Market (51-1000 emp.)
"Live Feedback"
4.5/5
What do you like best about Clientshare?

I really like the simplicity of this platform. The dashboard is visual and a clear overview of data. Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

I would like to see it link to the Premium portal as there currently feels like a disjoint resulting in repetition. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Verified User in Business Supplies and Equipment
Enterprise (> 1000 emp.)
"Engaging, easy to navigate, great support"
5/5
What do you like best about Clientshare?

A one-stop-shop, Engaging, easy to navigate, with great support from the Team, and reminders on times scales, its a great space to promote our achievements and what coming Review collected by and hosted on G2.com.

What do you dislike about Clientshare?

nothing, I would recommend this to colleagues, once its set up and you plan your activities, it is simple to use and great for our clients, we recently launched this with VM and feedback has been really positive Review collected by and hosted on G2.com.