I have been using the Clientshare platform for a couple of years now and have been thoroughly impressed with the experience. It's intuitive, easy to use, and has made collaboration with our clients far more streamlined and transparent. adding real value to our client relationships in terms of governance and account reviews.

A special mention goes to Ben McAntee, our Account Manager, who has been incredibly supportive throughout our onboarding and beyond. He's responsive, knowledgeable, and genuinely invested in our success.

Highly recommend both the product and the team behind it.

JD Review collected by and hosted on G2.com.

There is no downside to using the platform. Review collected by and hosted on G2.com.

Easy to use. Good tool to get customer satisfaction insight. Review collected by and hosted on G2.com.

Would like to be able to print the report and send detailed scoring via mail. Review collected by and hosted on G2.com.

It is a user friendly and dynamic interface, with an intuitive dashboard for analytics. The team are supportive and collaborative in achieving shared goals Review collected by and hosted on G2.com.

There are often challenges getting new users set up as the platform sits in Clientshare environment Review collected by and hosted on G2.com.

Easy to use and the support team is amazing! Review collected by and hosted on G2.com.

Extra work but it's worth the time investment! Review collected by and hosted on G2.com.

All the information and slides/meeting notes can be sent to more recipents, also knowing they have opening and read the message with an option to score the service.

You can send a lot more on clinetshare than email and it is a lot more personnal Review collected by and hosted on G2.com.

Spell check would be good in the text.

Scoring seems a little harse as 8 out of 10 is classed as a low score. Review collected by and hosted on G2.com.

East to use interface, great platform to share information with clients and I like that when you assigned actions it goes straight into your client's inbox. Review collected by and hosted on G2.com.

I would like the platform to integrate better with other Xerox applications like the Hubs MI, QBR App and we need a UK hosting solution. Review collected by and hosted on G2.com.

We were able to capture the voice of the customer positive and negative and create proactive solutions. We were able to increase our engagement with our customers. Review collected by and hosted on G2.com.

Don't see a downside the tool provided everything we needed to be successful. Review collected by and hosted on G2.com.

Olivia and George have been incredibly helpful from the beginning, and I've enjoyed getting to know other team members through events such as the Clientshare Awards back in 2024. The platform simplifies the review process and I look forward to exploring the full range of features available in the coming months. Review collected by and hosted on G2.com.

There aren't any real downsides - the only areas for improvement sit with DOC Cleaning at the moment to fully utilise the features available and ensure we're following up on any actions. Review collected by and hosted on G2.com.

The team at Client share are amazing and are always there to support and provide guidance.

Our clients have been able to see the benefits of its use and it has uncovered valuable insights. Review collected by and hosted on G2.com.

Connecting SharePoint sites has been an area where we have been unable to progress. Review collected by and hosted on G2.com.

Easy to use and navigate

Visual feedback from commissioners

Like the environmental support of planting trees when used Review collected by and hosted on G2.com.

Nothing to comment on easy to use and understand Review collected by and hosted on G2.com.