# 8am ClientPay Reviews **Vendor:** 8am **Category:** [Payment Processing Software](https://www.g2.com/categories/payment-processing) **Average Rating:** 4.6/5.0 **Total Reviews:** 21 ## About 8am ClientPay 8am ClientPay is an online payment solution for building and design professionals that gives project-based businesses of all sizes a secure way to accept credit, debit, and eCheck payments from anywhere. ClientPay helps you get paid faster and more reliably with unique features, a growing number of software integrations, and competitive pricing with no long-term contracts or setup fees. Our technology is Level 1 PCI compliant, and transactions made using ClientPay are safely secured and never stored locally, minimizing risk for users. Our easy-to-use solution includes a top-rated, in-house support team of Certified Payments Professionals to maximize the benefits of your ClientPay account. ## 8am ClientPay Reviews ### 1. Use ClientPay daily which interfaces with our payments through BQE Core **Rating:** 4.5/5.0 stars **Reviewed by:** Tanya F. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2023 **What do you like best about 8am ClientPay?** So far, with only a couple of exceptions, it has been seamless with clients paying online. After it records in ClientPay we are able to see it applied to the invoice in BQE Core. **What do you dislike about 8am ClientPay?** When taking a payment over the phone or in person, if we don't pay via the link on the invoice, it doesn't connect with the invoice in Core, so we have to make sure to apply it. This one I am sure is bank related to verify funds but when a client pays via the link but uses ACH, it can take quite a while to process and thus show the invoice has been paid. We have had a couple of people try and pay via the link, and after filling out the payment form, it just spins and never goes through...we do realize this may be a computer/cache or pop-up problem on the client end. **What problems is 8am ClientPay solving and how is that benefiting you?** Clients being able to pay online with no interaction with us and it reflecting quickly in Core and with the invoice. It makes for more time for us to do other duties with the books and project payments. ### 2. ClientPay Payment Processing **Rating:** 5.0/5.0 stars **Reviewed by:** Anne C. | Owner and Entrepreneur, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about 8am ClientPay?** The best feature with ClientPay is the surcharge functionality in the online payment portal for client payments, which is something not featured in other payment processors. **What do you dislike about 8am ClientPay?** There is nothing I dislike about ClientPay right now. I have looked at similar payment processors and I like the surcharge functionality with ClientPay and that it shows in the online payment function the amount of the surcharge. **What problems is 8am ClientPay solving and how is that benefiting you?** ClientPay is solving the problem of a payment solution for clients to pay by eCheck, credit card, or debit card and through an online payment system, this reduces paper check processing and allows for faster collection on receivables. ### 3. Makes collecting payments easy! **Rating:** 4.0/5.0 stars **Reviewed by:** andrea k. | Laboratory Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about 8am ClientPay?** The login and processing of credit card payments is easy and seamless. The software doesn't ask for a ton of unnecessary information, which streamlines the processing of the payments, making them quick, painless and easy. **What do you dislike about 8am ClientPay?** The only downside of ClientPay that I have been able to find so far is that I'm unable to check the status of payment of "Quick Bills" that I have sent out to clients. I'm a limited Client Pay user and can only take payments, so I'm unable to follow up on the status of Quick Bills - that's my only downside from my user's perspective. **What problems is 8am ClientPay solving and how is that benefiting you?** Client Pay is helping to streamline payment processing! It's making the payment collection process for our business much easier than it was in the past. I highly recommend it. ### 4. Easy to set up and Convenient for clients **Rating:** 4.5/5.0 stars **Reviewed by:** Lyn T. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2023 **What do you like best about 8am ClientPay?** The setup was effortless and trouble-free. The fees are lower than other platforms. The client portal is also very easy to use, well laid out, information is easy to track. **What do you dislike about 8am ClientPay?** The integration between BQE CORE and Client Pay could use some improvements. Primarily the time it takes to sync the information, as CORE would show the transaction hadn't processed yet, but in the Client Pay portal it had processed already. **What problems is 8am ClientPay solving and how is that benefiting you?** Integration between our current project management system makes e-payments for our clients very easy. Transactions are processed with very little trouble, once the reconciliation time tightens up, it'll be nearly perfect. ### 5. Great Customer Service! **Rating:** 4.5/5.0 stars **Reviewed by:** Annette A. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2023 **What do you like best about 8am ClientPay?** Their customer service is prompt and helpful. I've never had a delay when I've needed to contact someone. They have answered all my questions and resolved my issues. **What do you dislike about 8am ClientPay?** Transactions that are made in one day are all lumped together in a grand total deposit, which makes it difficult when I reconcile the banking statement with our accounting software. **What problems is 8am ClientPay solving and how is that benefiting you?** ClientPay interacts well with our accounting software and makes it easy and convenient for clients to pay their invoices with credit cards. This has increased the timeliness of receiving payments. ### 6. Exceptional Customer Service Response **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2023 **What do you like best about 8am ClientPay?** Customer service response is excellent! Should there be a question or a concern, assistance, and in most cases, issue resolution is only a phone call away. A plus is that, unlike other customer service systems, my account manager has been unchanged and knows my needs explicitly. **What do you dislike about 8am ClientPay?** I wish that ClientPay would also log the service fees that were charged for individual client payments. I know that eventualy the fees will show up on the bank statment but don't like the delay. **What problems is 8am ClientPay solving and how is that benefiting you?** Allowing customers/clients the option of online payments. ### 7. ClientPay has been a game changer for our business! **Rating:** 5.0/5.0 stars **Reviewed by:** Karina A. | office administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2023 **What do you like best about 8am ClientPay?** Very convenient and easy for our business and our clients to use! **What do you dislike about 8am ClientPay?** No downsides! We have had the best experience with ClientPay. **What problems is 8am ClientPay solving and how is that benefiting you?** Clients can now pay their bills online, effectively and safely with the click of a button and we get paid faster! ### 8. Best electronic payment processor I have used **Rating:** 5.0/5.0 stars **Reviewed by:** Michael R. C. | Managing Member, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2023 **What do you like best about 8am ClientPay?** Easy and intuitive payment requests. The website link works flawlessly. **What do you dislike about 8am ClientPay?** I would like to see more options in the scheduling. **What problems is 8am ClientPay solving and how is that benefiting you?** The need for reliable and reasonably priced processing, as well as the sequestration of funds based upon the nature of the intake. ### 9. Best service ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about 8am ClientPay?** I have used many pay services and Client Pay is the easiest to use. I love that it allows us to personalize the page. This makes our customers believe that they never left our website. Also, the phone app has been very beneficial because we don't have to carry a card reader with us. This helps a lot because 90% of the time, we take payments outside of the office. Customer service is very knowledgeable and they train us on how to do things ourselves which in the future is beneficial because we can manage to diy any issues if they come up. I really love Client Pay! **What do you dislike about 8am ClientPay?** I haven't experienced any downsides for this service. **What problems is 8am ClientPay solving and how is that benefiting you?** The main problem that we found with other similar services is that my customers will be directed to a new website when making online payments, which is not helpful in branding our business. Client Pay did just what I wanted, which is to personalize the payment page to our liking. ### 10. Amazing easy way for your clients to pay your business **Rating:** 5.0/5.0 stars **Reviewed by:** Sophie R. | Project Managements, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about 8am ClientPay?** I love how easy it is to send links to our clients for payments. It is easy and safe to save our clients information, and if they would prefer for us to make the payment for them online, we can do that as well! **What do you dislike about 8am ClientPay?** So far we have only found hard to change the account to which we receive payments, but Clientpay is very responsive with any questions that come up. So, any questions we have had they have helped us with! **What problems is 8am ClientPay solving and how is that benefiting you?** One thing that would be very beneficial, would be if we could access ClientPay from abroad. I believe that is something they are working on and would help our international company. ### 11. Easy peasey to make my clients happy **Rating:** 5.0/5.0 stars **Reviewed by:** Kit J. | Architect / Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about 8am ClientPay?** My clients wanted the ease of paying with a credit card and client pay has made it so easy! **What do you dislike about 8am ClientPay?** For some reason I need to tell my invoice set up in BQE CORE to add client pay option t invoice repeatedly. I wish I could set it up once. **What problems is 8am ClientPay solving and how is that benefiting you?** Several of my clients were frustrated they couldn't pay via CC. client pay solved that. ### 12. ClientPay makes it simple and easy to get client payments. **Rating:** 5.0/5.0 stars **Reviewed by:** Karina A. | office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about 8am ClientPay?** The ease of use and user friendly. We have been really happy and satisfied with ClientPay since we signed up. **What do you dislike about 8am ClientPay?** Nothing! So far our experience with ClientPay has been very positive. **What problems is 8am ClientPay solving and how is that benefiting you?** we used to just accept checks as a form of payment. With clientpay our clients can now choose to pay with a method that is most convenient for them. and in turn we get paid faster. ### 13. Great company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about 8am ClientPay?** ClientPay worked with us to get set up and continue to provide excellent customer service. Their pricing is very competitive and their security is top-notch. We looked at several other online credit card processors and chose ClientPay. **What do you dislike about 8am ClientPay?** Any problems we have had are quickly resolved by the ClientPay team. I understand that additional capability is being added in the future. **What problems is 8am ClientPay solving and how is that benefiting you?** We needed an online, secure credit card processor to receive client payments and donations. ClientPay is able to provide a secure site that is easy for our counselors and clients to use. ### 14. Changed my business! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah S. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about 8am ClientPay?** I love ClientPay! Offering clients options of ways to pay made getting paid so much easier. The website is simple and easy to use. It makes my clients experience so much better! **What do you dislike about 8am ClientPay?** I have not found any downsides to using ClientPay. It has streamlined my business and payments. Payments are quick and easy into my accounts and I receive a notification when a client pays their invoice. **Recommendations to others considering 8am ClientPay:** I highly recommend ClientPay! My clients invoicing experience has drastically improved as I'm now able to provide easy payment options. My invoices get paid faster and easier. **What problems is 8am ClientPay solving and how is that benefiting you?** ClientPay solved the problem of my clients only being able to pay by check or doing multiple transfers a week due to maximum dollar amounts. My clients can now easily pay their full invoices instantly and have options with how they want to pay. ### 15. Very good experience - had some trouble with payment limits this week. **Rating:** 4.0/5.0 stars **Reviewed by:** Andy O. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about 8am ClientPay?** Good client-side interface, good customer service, easy to use, easy to integrate **What do you dislike about 8am ClientPay?** Would prefer to not have payment limits, would like to be able to track invoices as they go out. **What problems is 8am ClientPay solving and how is that benefiting you?** Quick payments for clients, good customer payment experiences. ### 16. Easy for clients **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about 8am ClientPay?** Ability to use Echecks and credit cards. **What do you dislike about 8am ClientPay?** Maximum dollar amount for Echecks should be higher **What problems is 8am ClientPay solving and how is that benefiting you?** ClientPay provides multiple ways to collect from clients, making payments come in faster. ### 17. Good services, and good rates. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about 8am ClientPay?** Support is very good, and easy to reach. They helped out with a few questions I had. They assisted with setting up my custom page on their site for clients. You can also setup a flat rate charge to clients upfront. **What do you dislike about 8am ClientPay?** Dont know rates on each card until after you are charged. Not really their fault, but this is the only negative I can see in the service. I think it would be an issue anywhere. **What problems is 8am ClientPay solving and how is that benefiting you?** We are now able to accept client credit card, and ACH payments at a very reasonable rate. This is a good add on for our clients, and works well. We have a dedicated link. ### 18. ALON ROOFING REVIEW **Rating:** 5.0/5.0 stars **Reviewed by:** Tomas V. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about 8am ClientPay?** The ease of use with the technology and very accessible through many mediums. **What do you dislike about 8am ClientPay?** Nothing at this time. Everything is user friendly and very affordable. **Recommendations to others considering 8am ClientPay:** I would definitely recommend ClientPay to any small business as it is a great asset to have because it helps to streamline customer service especially with the transactions. **What problems is 8am ClientPay solving and how is that benefiting you?** Able to be more available and accessible for our customers who need to pay through credit. ### 19. Hidden Fees **Rating:** 3.0/5.0 stars **Reviewed by:** Ella P. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2022 **What do you like best about 8am ClientPay?** Great Interface. Lots of great features and decent customer service. **What do you dislike about 8am ClientPay?** We kept being hit with charges that we didn't realize would come through. They are hidden at the bottom of the page. It does not seem there are convenience fee options. **Recommendations to others considering 8am ClientPay:** Confirm all fees before use. **What problems is 8am ClientPay solving and how is that benefiting you?** Um I am not sure that this has to do with us. We are moving to another program. ### 20. Positive Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Katie W. | Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about 8am ClientPay?** Easy to accept client payments and integrates well with our project management system. **What do you dislike about 8am ClientPay?** If a payment is voiced, I have to contact client pay to delete the voided payment. **What problems is 8am ClientPay solving and how is that benefiting you?** Faster turn around on collection times. ### 21. Pretty great **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about 8am ClientPay?** The speed, and the simplicity, no frills **What do you dislike about 8am ClientPay?** Integration with BQE Core needs some work **What problems is 8am ClientPay solving and how is that benefiting you?** Immediate payments ## 8am ClientPay Discussions - [Will there be a purchase portal or system specifically designed for contractors?](https://www.g2.com/discussions/will-there-be-a-purchase-portal-or-system-specifically-designed-for-contractors) - 1 comment, 1 upvote - [View 8am ClientPay pricing details and edition comparison](https://www.g2.com/products/8am-clientpay/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+14%3A58%3A00+-0500&secure%5Bsession_id%5D=e5f0a59e-b745-4974-a32d-f0f527d4907d&secure%5Btoken%5D=fb7de8406c0ee192db08d4dbad94db565efe8c4b5f09d7f6835d05436146fee6&format=llm_user) ## 8am ClientPay Features **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Payment Options** - Multi-Currency - Online payment portal **Security** - POS Verification **Platform** - Accounting integration - E-commerce Integration ## Top 8am ClientPay Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,932 reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,676 reviews) - [Thryv](https://www.g2.com/products/thryv/reviews) - 4.2/5.0 (1,877 reviews)