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Client Management

3.8
(3)

BMC Client Management optimizes your service management solution to provide comprehensive, automated endpoint management, delivering great service to end users while minimizing cost, maintaining compliance, and reducing security risk.

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Client Management Reviews

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Client Management review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
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Verified Current User
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Excellent product!"

What do you like best?

Ease of deployment, brilliant functionality such as the ability to Remote Control and fully manage devices across the internet without the need for a VPN. Client Management covers all area's you would expect from a client management perspective but done really well. Patch Management is brilliant and not only does it cover Microsoft patches but also covers all other types of products based on the Ivanti database (Shavlik) which means you can use pre-tested patches for peace of mind.

Inventory Management, OSD and Device Management are great. the Ability to restrict applications until they have been allocated (authorised) a license can save a lot of money especially when you are due to be audited.

What do you dislike?

Interface could do with improving and modernising but functionality wise is great.

What business problems are you solving with the product? What benefits have you realized?

License Management has been a massive requirement which BCM has solved. Ability for the support agents to remote control from just clicking on the Incident when a user phones in has saved a lot of time for our engineers.

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Client Management review by Joel A.
Joel A.
Validated Reviewer
Review Source
content

"Satiesfied"

What do you like best?

Easy way to deploy updates on user's machines.

What do you dislike?

sometimes BMC cannot get to be updated and the patches released are not received

What business problems are you solving with the product? What benefits have you realized?

saving time and manpower

What Remote Support solution do you use?

Thanks for letting us know!
Client Management review by Consultant
Consultant
Validated Reviewer
Review Source
content

"Performs without glitches or bugs"

What do you like best?

Operates in the background on my device and I never have any indication it has crashed or has errors.

What do you dislike?

There is nothing about this program I dislike.

What business problems are you solving with the product? What benefits have you realized?

I am unaware what exactly this does on my laptop, but it came downloaded with the software. I believe it allows our IT to remote into our computers.

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* We monitor all Client Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.