---
title: Client Heartbeat Reviews
meta_title: 'Client Heartbeat Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Client Heartbeat works for a business like yours.
aggregate_rating:
  rating_value: 2.5
  review_count: 1
  scale: '5'
date_modified: '2026-05-31'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Client Heartbeat Reviews
**Vendor:** Client Heartbeat  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 2.5/5.0  
**Total Reviews:** 1
## About Client Heartbeat
A simple customer feedback tool that surveys your customers, measures satisfaction and identifies those that are unhappy.




## Client Heartbeat Reviews
  ### 1. Client Heartbeat Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Emily H. | Graphic Artist, Graphic Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2018

**What do you like best about Client Heartbeat?**

In theory, this is a great client retention service or tool 

**What do you dislike about Client Heartbeat?**

The price is just too high. The small business owner stretching their budget may have a hard time justifying the cost.

**What problems is Client Heartbeat solving and how is that benefiting you?**

Client retention and continual engagement, a service like thiscould be very beneficial to the small business owner and large business owner.


## Client Heartbeat Discussions
  - [What is Client Heartbeat used for?](https://www.g2.com/discussions/what-is-client-heartbeat-used-for)

- [View Client Heartbeat pricing details and edition comparison](https://www.g2.com/products/client-heartbeat/reviews?open_modal_url=%2Fproducts%2Fclient-heartbeat%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fclient-heartbeat%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-09+19%3A05%3A45+-0500&secure%5Bsession_id%5D=9fa895fd-545b-4e66-ba92-1e9893ca103c&secure%5Btoken%5D=af1a38624f5d15d9db652a7a242b11734f2cb1c17bc11eedefc8d8bab019393e&format=llm_user)

## Client Heartbeat Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

## Top Client Heartbeat Alternatives
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