Yair P.
YP
Yair P.
Gerente general de operaciones
Small-Business (50 or fewer emp.)
"Intuitive, Fast, and Keeps All My Tasks and Team Communication in One Place"
5/5
What do you like best about ClickUp?

It has made my day much more productive. It’s the best way to keep all my tasks in one place and stay in communication with my teammates. It’s also very intuitive, and the visual design makes everything easy to follow and manage.

I can link other profiles and apps to keep everything in one place and for me it's very useful the google apps integration because I use them everyday.

I love that I can have everything synced between all my devices through te iOS app and the desktop app. Both are fast and very responsive.

At the beginning, I learned the first steps trough the videos and tutorials available which are very concise and easy to understand from then everything was intuitive, and with the use of its internal AI I can found answers to some specific doubts that I have had. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The pricing because it is difficult to acquire for all my team. I would like to have other options that are not by user, maybe depending on business size. Review collected by and hosted on G2.com.

JM
Josep Maria M.
CEO
Small-Business (50 or fewer emp.)
"Very complete and customizable platform, with excellent AI and native integrations"
5/5
What do you like best about ClickUp?

The great adaptability and customization capacity of the platform, along with the number of features it has, as well as the features/price ratio. I believe it is currently one of the most complete options available within the category of task and project managers. The evolution of its artificial intelligence is also spectacular. I can confirm that I use it daily for multiple purposes, from meetings to reports, automations, queries, content, etc.

It also has a multitude of native integrations with third-party platforms like Google, Microsoft, Dropbox, Teams, among others. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Sometimes the performance is affected, but it is true that the team has been working for years to improve the performance, especially of the list view, which has improved a lot. In general, it performs well, but occasionally complex lists with many fields may be impacted. Review collected by and hosted on G2.com.

Laís C.
LC
Laís C.
Líder de Simulações Empresariais
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Highly Customizable and Optimizes Productivity"
5/5
What do you like best about ClickUp?

What I like most about ClickUp is the high possibility of customization. I can manage completely different projects very effectively because practically everything can be built the way I want and how it works best for me. Customization is very useful in all contexts, such as in the different types of views (list/board/gantt/etc), available filters, automations, field types, etc. Furthermore, ClickUp centralizes all tasks in one place, allowing the entire team to be monitored, which improves deadline and task management. Another positive point is the optimization of productivity through automations. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I believe a major area for improvement is the dashboard visualization, as I feel the possibilities are very limited. I can't vary the type of chart much, like creating a radar or waterfall chart. Another point that would be very useful is the creation of conditional automations. In the context of my company, there is a board where, depending on the custom field X, several people can be assigned to incoming tasks; it would be great to be able to set up an automation like: if field X = Y, assign to person 1, if field X = Z, assign to person 2, and so on. Review collected by and hosted on G2.com.

Anna G.
AG
Anna G.
Web Designer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Complete organization of my agency"
4.5/5
What do you like best about ClickUp?

I usually use ClickUp to manage my projects, tasks, and track the progress of my agency's demands. Since I do website development and creation, each client ends up having a tab within ClickUp, and within this tab, there is a division by stages, such as briefing, layout, development, review, and delivery. What I like most about the tool is the ease of organizing and tracking the progress of these projects. I can create custom statuses, assign responsibilities for each stage, set deadlines, and track everything in one place. There have been many times when I forgot details to be done on the site, and with the tool, I always keep everything noted and review it more easily. Besides all this, I like the interface; even with several website creation projects, I can organize each one in a way and find the information more quickly and easily. For my agency, this has greatly improved the organization of our work. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

What I like least about ClickUp is that, precisely because it has many features, it can end up being a bit confusing at first. When we started using it at the agency, it took some time to understand the best way to organize projects and set everything up in a way that worked for our website creation workflow. Once we got the hang of it, it became much easier, but the learning curve is a bit steeper than I expected. I think it would help a lot if the platform had a more practical onboarding, with a step-by-step guide for different types of businesses. For example, a model aimed at agencies with some ready-made steps would make a big difference for those just starting out. Another detail is that sometimes, when a project has many tasks and attachments, I feel that the platform becomes a bit slower to load. It's not something that prevents me from using it, but it's an improvement that would make the experience even better. Review collected by and hosted on G2.com.

Jaz H.
JH
Jaz H.
Project manager
Small-Business (50 or fewer emp.)
"Feature-Packed and Detailed—ClickUp Makes Workflow Tracking Easy"
4.5/5
What do you like best about ClickUp?

The one thing I like best about ClickUp is that, it is feature-packed despite being under a free-plan (though I'm hoping I could get the paid version through a sponsor, since my workplace doesn't uses this, but I use this personally for my workflows). Additionally, it's easy to track, very very detailed, and I really love the Kanban board view (it offers a lot of different views). Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

It's strength is being feature-packed, but sometimes, it gets overwhelming that you can do a lot of stuff inside, which is super helpful for users who really like customization and detail-orientated. But sometimes, it takes some time to get familiar in tweaking the settings due to a lot of information and configurations. Review collected by and hosted on G2.com.

Jaspinder S.
JS
Jaspinder S.
Project Coordinator Cum QA Lead
Small-Business (50 or fewer emp.)
"A Powerful Workspace That Simplifies Project Management and QA"
4.5/5
What do you like best about ClickUp?

What I like most about ClickUp is that it keeps our entire project workflow in one place. As a QA, I use it daily to manage tasks, track bugs, collaborate with developers, and monitor project progress. ClickUp Brain has become especially valuable because it helps me generate QA tasks from requirement documents, summarize ongoing work, and create management-ready dashboards from reports. Instead of spending hours on repetitive documentation, I can focus more on testing and improving quality. The flexibility to customize workflows and bring project management, collaboration, and AI together has made a noticeable difference in my daily work. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

One area that could still improve is the consistency of some AI features, as longer responses or complex generations can occasionally require another attempt. Because ClickUp evolves quickly, some new features also take a little time to become fully polished. Overall, these are minor issues compared to the value the platform provides in my daily workflow. Review collected by and hosted on G2.com.

Jenny Rose V.
JV
Jenny Rose V.
Administrative Assistant
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One, Highly Flexible Platform That Boosts Productivity"
4.5/5
What do you like best about ClickUp?

What I like best about ClickUp is that it brings everything together in one place. Task management, project tracking, documentation, communication, and reporting can all be managed within a single platform, reducing the need to switch between multiple tools.

The most helpful aspect of ClickUp is its flexibility. It can be customized to fit different workflows, teams, and projects through custom fields, statuses, automations, dashboards, and multiple task views such as List, Board, Calendar, and Gantt. This makes it easy to organize work, track progress, and stay on top of deadlines.

Some of the biggest advantages of using ClickUp include improved team collaboration, better visibility into project status, time-saving automation features, detailed reporting, and the ability to centralize information. It helps increase productivity by keeping tasks, priorities, and project updates organized and accessible in one location. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

One downside of ClickUp is that it can feel overwhelming at first due to the large number of features, settings, and customization options available. New users may experience a learning curve before they become comfortable navigating the platform and setting up workflows effectively.

Another challenge is that the interface can occasionally feel cluttered, especially when managing large projects with multiple tasks, views, and automations. Some users may also notice slower performance or loading times when working with very large workspaces.

While ClickUp offers extensive flexibility, setting up and maintaining custom workflows can require additional time and effort. Certain advanced features may also take time to learn in order to fully utilize the platform's capabilities. Review collected by and hosted on G2.com.

Nishanth  K.
NK
Nishanth K.
Assistant Manager
Enterprise (> 1000 emp.)
"All-in-One Project Hub That Keeps Our Team Organized and Aligned"
4.5/5
What do you like best about ClickUp?

What I like most about ClickUp is that it keeps everything in one place. My team uses it to manage design requests, track progress, set priorities, and collaborate without relying on long email threads. The interface is clean, and once you get used to it, it's easy to navigate between spaces, folders, lists, and tasks.

Features like custom statuses, task comments, attachments, and due dates make it much easier to stay organized. I also like that it integrates well with other tools we use, so I don't have to switch between multiple applications throughout the day.

From a performance standpoint, it's been reliable for our day-to-day work, and the mobile app is useful for checking updates when I'm away from my desk. We also started using some of the AI features for drafting task descriptions and summaries, which helps save a bit of time on repetitive work.

Overall, ClickUp has made our project tracking more transparent and improved communication across the team. It offers a lot of value for the price, especially if you're managing multiple projects and collaborating with different stakeholders. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

One thing I don't like is that ClickUp has so many features that it can feel a bit overwhelming, especially for new users. It takes some time to understand how everything is organized and to customize the workspace in a way that fits your team's workflow.

I've also noticed that some pages or dashboards can be a little slow to load when there are a lot of tasks or complex views. The AI features are useful, but they're still evolving and don't always provide the exact output I need, so I often make edits afterward.

While the platform is highly customizable, that flexibility can sometimes make it more complicated than necessary for simple projects. Once everything is set up, it works well, but the initial learning curve is definitely something to keep in mind. Review collected by and hosted on G2.com.

lindokuhle n.
LN
lindokuhle n.
Junior Social Media Community Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Empowers Our Team with AI Superagents"
5/5
What do you like best about ClickUp?

I use ClickUp for tasks between our digital and creative teams in the Marketing department. I really appreciate ClickUp AI for writing social copy, reports, posts, and proofreading my work as a community manager. It also helps me take notes in meetings and task cards. The AI streamlines my work and helps ensure quality before I send or present it. I like how the workspace brings transparency to tasks and due dates, which helps my team and me stay organized. One standout feature is creating AI superagents for personal tasks, especially having a sociality drafter agent to help with social media replies. It's not perfect, but it makes work much easier as it provides suitable answers to comments. I also like that I don't need any other tool for chat, as ClickUp includes that feature too. Overall, I would recommend ClickUp highly, as it really helps. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I have not come across anything I might say I do not like Review collected by and hosted on G2.com.

Lucia T.
LT
Lucia T.
Executive Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Timetable Feature That Keeps Student Deadlines on Track"
4.5/5
What do you like best about ClickUp?

As a student, it helped me avoid missing deadlines thanks to its timetable feature. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

There’s a steep learning curve, and the setup can feel complex at first. With so many options, it’s easy to run into feature overload, and the interface can come across as cluttered rather than streamlined. I also find the notifications overwhelming, and the mobile app has limitations that make it harder to manage everything on the go.

Performance can be slow at times, and I’ve run into occasional bugs and glitches. Some of the more advanced features require paid plans, which can become expensive for larger teams. Because of that, it often requires user training to get everyone comfortable, and the workspace can become disorganized if it isn’t actively maintained.

Offline functionality is limited, and frequent updates sometimes change workflows, which can be disruptive. On top of that, the level of customization can be overwhelming, especially when you’re just trying to keep things simple and consistent. Review collected by and hosted on G2.com.