Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Effortless Time Tracking with Powerful Reporting and Seamless Integrations"
5/5
What do you like best about ClickTime?

ClickTime is widely recognized for several notable strengths. Its user interface is straightforward and intuitive, allowing teams to track time and generate reports easily, without facing a steep learning curve. The platform also provides robust reporting features, enabling managers and finance teams to analyze billable hours, project expenses, and resource allocation with precision. ClickTime’s flexibility stands out as well, as it accommodates multiple billing rates, supports project tracking, and offers customizable timesheets—making it well-suited for organizations with varied requirements. Additionally, its integration capabilities with tools such as QuickBooks, Salesforce, and various project management platforms help streamline overall workflows. The mobile app further enhances convenience by allowing employees to log their hours while on the move, which is especially beneficial for remote or field-based teams. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

I'm glad you asked. ClickTime has several strengths, but there are a few aspects that can be frustrating for users.

The interface is functional, but it doesn't particularly impress. Compared to some of the newer tools available, it's less sleek and lacks customization options.

The mobile app also feels somewhat basic. It doesn't offer all the features found on the web version, and the overall experience isn't as seamless.

For new admins, setting up advanced features—such as multiple billing rates or custom reports—can be time-consuming and a bit overwhelming at first.

Pricing is another consideration. For small teams or startups, ClickTime isn't the most affordable choice. Alternatives like Toggl or Clockify are often less expensive and handle the essentials well.

While ClickTime integrates well with major platforms, it doesn't support some more specialized tools. If your workflow is a bit unconventional, you might find yourself doing more manual work than you'd prefer. Review collected by and hosted on G2.com.

mahika r.
MR
mahika r.
"Effortless Time Tracking with Handy Mobile Access"
4.5/5
What do you like best about ClickTime?

I love using ClickTime for its seamless ability to track my work hours during my internship. It simplifies the process of keeping track of the duration of my work, the specific tasks I've worked on, and even what grants are applicable to my work for the day. Its most impressive feature is the mobile app, which is incredibly convenient for logging hours on the go. Whether I'm on vacation or just away from my computer, I can effortlessly log my hours using my phone. This ability to instantly update and submit my hours prevents me from forgetting any details at the moment. Moreover, the easy initial setup of ClickTime, with options accommodating all necessary factors, enhances its utility for me significantly. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

I find the website format of ClickTime challenging to use, particularly when it comes to inputting time. This process feels cumbersome and less intuitive than it could be. Review collected by and hosted on G2.com.

Anna P.
AP
Anna P.
"Efficient Time Tracking with Minor Hiccups"
5/5
What do you like best about ClickTime?

I find ClickTime highly efficient and fast, which is crucial for our fast-paced work environment. It seamlessly records billable hours and expenses, streamlining these often time-consuming administrative tasks. ClickTime is especially valuable as it tracks billable time by client, allowing us to manage multiple client accounts with ease. This efficiency means I spend less time on paperwork and more time focusing on core tasks. The setup process was very straightforward as the company had already integrated it into our systems, making the transition smooth and hassle-free. I am extremely likely to recommend ClickTime, rating it a 10 for its functionality and reliability. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

I sometimes forget to save my work, and ClickTime doesn't remind me to save what I've recorded, which can lead to losing important data. Additionally, the software times out quickly, requiring me to log in again frequently. This is inconvenient and disrupts my workflow as I'm forced to stop and log back in, which wastes time. Review collected by and hosted on G2.com.

Liz B.
LB
Liz B.
Mental Health and Wellness Worker
Small-Business (50 or fewer emp.)
"Easy and accessible"
5/5
What do you like best about ClickTime?

It's easy to track hours on the app and I appreciate the simplicity. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

I have not found any downsides to using clicktime. Review collected by and hosted on G2.com.

20ME1A05B4 J.
2J
20ME1A05B4 J.
"Effortlessly Manage Timesheets with Autofill"
5/5
What do you like best about ClickTime?

I love how ClickTime saves my time with its autofill feature that uses last week's data, making the process quick and efficient. I also find it incredibly easy to fill out the timesheets, making my workflow smoother. The auto-filling of descriptions is another feature I appreciate, as it reduces repetitive tasks and adds to the efficiency. Additionally, the initial setup was very easy for me, which helped my team get started without any hassle. Overall, ClickTime allows me to manage my time effectively while using it with other tools like Jira. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

I'm not satisfied with the autofill feature in ClickTime. Although it is intended to make the process easier, I find that it doesn't always work as efficiently as I'd like. Additionally, the upload speed could be improved. It sometimes feels slower than expected, which can be frustrating when trying to quickly update timesheets. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"ClickTime helps streamline our Invoicing Process"
5/5
What do you like best about ClickTime?

After login, I get dropped onto the current day and includes the clients entered from the previous week. This makes it easy to add additional records for ongoing projects. From there, it's super easy to add additional clients & time slots. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

The experience would be more efficient if I could add a new job directly from the Timesheet view, especially when the existing client is already selected.

Additionally, when entering a new project, when the user types in the "Client" name (or seaches for client), it would be great if all the jobs already associated for that client become available to select. Review collected by and hosted on G2.com.

Response from Mike Savory of ClickTime

We appreciate you taking the time to write a review and we're happy to hear you've had success using ClickTime. Thank you also for your suggestion. I'll be sure to share it with our team!

Mathew B.
MB
Mathew B.
"User-Friendly Timesheet Management, but Needs Speed Improvement"
5/5
What do you like best about ClickTime?

I find ClickTime to be a decent software solution for updating timesheets. The user interface is user-friendly, which makes the process of filling out timesheets much more manageable and swift. I particularly love how the software offers ease of access, allowing me to fill in timesheets comfortably from anywhere at any time. The accessibility features make it incredibly flexible and adaptable to my schedule, ensuring that I can manage my tasks efficiently without being confined to a specific location or time. Additionally, the initial setup of ClickTime was straightforward, which enhanced my user experience. These elements collectively make ClickTime an enjoyable and effective tool for managing timesheet entries. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

When navigating between timesheets, the quick week option takes more time to execute than it should. Review collected by and hosted on G2.com.

Jeffrey M.
JM
Jeffrey M.
"Efficient Time Tracking with Handy Features"
4/5
What do you like best about ClickTime?

I like the ability to immediately enter my time after completing a task, no matter where I am, by utilizing the app on my iPhone. The type-ahead feature is really useful as it brings up the projects and has a set of activities that are predescribed, which I can choose from. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

I don't like having to log in and out of the program occasionally when new projects are added in order to be able to select those new projects in the system. Review collected by and hosted on G2.com.

Janet M.
JM
Janet M.
"Intuitive Time Tracking with Minor Report Glitch"
5/5
What do you like best about ClickTime?

I love how easy it is to use ClickTime for recording and submitting my hours to management while working with clients. It effectively keeps track of my daily hours and ensures that I don't go overtime, which is crucial for managing my time efficiently. The tool is not only user-friendly on a daily basis but also simplifies my monthly reporting tasks. I particularly enjoy the search feature, which makes it straightforward to find the correct category for billing, adding to the ease of use. My company has used ClickTime for several years, and I find it incredibly reliable. I am so impressed with ClickTime that I would highly recommend it to friends and colleagues, and rate it a 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

I experienced an issue with the Reports feature where it displayed incorrect time ranges, such as the wrong month and year (2024), and I had to manually correct this. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Comprehensive Tracking with Room for UI Improvement"
3.5/5
What do you like best about ClickTime?

I appreciate how ClickTime allows us to set up an extensive range of coding categories and subcategories, which is vital for our operations. I also like the structured approach of setting up Programs, Projects, Tasks, and Notes to track our staff's work efficiently. This feature greatly enhances our ability to manage and monitor our team's activities, providing a comprehensive view of each project and task at various levels. The flexibility in setting up such detailed tracking categories enables us to customize the tool according to our specific operational needs, which is immensely valuable for our workflow. Review collected by and hosted on G2.com.

What do you dislike about ClickTime?

I find ClickTime's user interface not as user-friendly and less visually appealing, which adds to our staff's fatigue when using it. Additionally, the overall interface requires a lot of manual and time-consuming entry tasks. Review collected by and hosted on G2.com.