It's a good and efficient way to send faxes online instead of a traditional fax machine.

The fax rate is also cheap as compared to old fax machines.

Emails can be turned into fax in a very efficient way.

Security is also very good. Review collected by and hosted on G2.com.

It should have improved documentation.

There are not many options for paying. The team can support multiple payment options. Review collected by and hosted on G2.com.

It has many features that we like the most while using it in our organization since last couple of months, it eliminate the use of traditional fax machine for us and sending all the fax on our desired email address and this feature is really amazing. Easy to use, cost effective and integration with other email tools are additional advantages. Review collected by and hosted on G2.com.

It does work perfectly for us, but their poor customer support make us think about other alternatives, sometimes we face very delayed fax to email response, lack of regular updates also make it weak in performance and we face crashing issues and it is really creating bad impression. Review collected by and hosted on G2.com.

The best thing about this software is the ease of receiving and being able to send faxes online from anywhere and any PC device, tablet or smartphone. ClickSend Fax helps us a lot every day to send faxes safely and without the need for hardware. Review collected by and hosted on G2.com.

The use is constant and so far we have no reports of problems, errors, bugs or any other type of defect. The tool is super effective and helps a lot. Review collected by and hosted on G2.com.

We decided to start using ClickSend for 2 main reasons. The first one ClickSend is a pretty easy platform to send SMS you just sign up import your list of contacts, in this case, our users and start to create campaigns, no need to configure through no nothing just like an email marketing platform. The second reason is the price for SMS that is still one of the cheapest prices out there and it decreases the price if you buy more (from 0.045USD down to 0.036USD). Review collected by and hosted on G2.com.

As I say is pretty simple even the interface, not that you need a complex platform to send plan text SMS but still they can improve the User Experience. In the other hand, the only thing I can complain is that ClickSend people will approve or not yous SMS messages and most of the time they get approved quickly but it happens to me that I scheduled a Campaign and in my mind, the campaign was sent but If I log in is quite frustrating that the campaign wasn't sent because it wasn't approved. The solution in 90% of the cases is that we forgot to include an opt-out in the message so it shouldn't happen to you if you include it in every campaign you send. Review collected by and hosted on G2.com.

This was a great program to use when I wanted to send fax quick and secure. Review collected by and hosted on G2.com.

I dislike how slow it can be sometimes when sending the fax. Review collected by and hosted on G2.com.

- Affordability given the robust functionality

- Ability to loop as many people as needed into the service

- A clear interface that makes sure messages don't get lost Review collected by and hosted on G2.com.

- Phone number options in Manhattan, NY are limited

- It would be nice if the message dashboard remembered messages for longer than a couple of months Review collected by and hosted on G2.com.

We love everything about our new ClickSend platform for messaging. It is easy to add and delete contact lists and ClickSend has absolutely everything covered in terms of easy software to connect. Review collected by and hosted on G2.com.

The only thing we don't love about ClickSend is the ability to opt people out of lists quickly. This sometimes can take up to 5-6mins per new list to remove any opt-outs but this is the only issue we've come across. Review collected by and hosted on G2.com.

Ease of uploading and managing SMS subscribers. Automated SMS. Pricing. Review collected by and hosted on G2.com.

A little difficulty setting up automation through Zapier. Review collected by and hosted on G2.com.

I like the fact that you can have several different campaigns to text. You can send out a large amount of texts or send them out individually. Review collected by and hosted on G2.com.

I don't like how it's hard to manage the responses from your text campaign. You don't get a reminder and url link doesn't pull up the conversation when you try to share it. Review collected by and hosted on G2.com.