RC

Radhika C.

Software Programmer

Enterprise (> 1000 emp.)

9/16/2021

"Organizational Fax Requests - ClickSend Fax Gateway makes it easy!"

4.5/5

What do you like best about ClickSend?

ClickSend Fax Gateway gives your organization top-quality request handling when you populate Fax requests. You can handle your demands on different platforms efficiently without the worry of synchronization. I utilize ClickSend Fax Gateway whenever I require a fax of an SOP or Requirements report of the customer. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

ClickSend Fax Gateway needs improvement in the process of making it convenient to broad-line clients. Sometimes there is pilling up of end-user requirements, so the time to stand-by can prolong. The subscription option is limited, so it has to be enhanced based on client needs. Review collected by and hosted on G2.com.

What problems is ClickSend solving and how is that benefiting you?

For seamless processing of hefty volumes of Fax requests, ClickSend is pretty practical and effective. In organizational standards, it's tough to keep track of diverse end-user demands, and ClickSend Fax Gateway provides the spectacular solution for it. The secure-transmission protocols involved with the processing of Fax are brilliant in ClickSend Fax Gateway. Review collected by and hosted on G2.com.

CK

Cat K.

Communications Manager

Enterprise (> 1000 emp.)

10/12/2021

"Really bad customer service and limited functionality in the tool"

1/5

What do you like best about ClickSend?

It is very quick and easy to set up an SMS campaign. It only takes about 3 minutes. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

It took us 9 months just to set up our account and be able to start using it. Our customer service rep was so terrible at communication that it caused significant delays in that process. He would give us different answers to the same questions week to week. Once we finally had our account ready to go, we found out it couldn't even do some of the things we wanted. There are much better SMS marketing tools out there, so I do not recommend this one. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

6/21/2021

"ClickSend Fax Gateway- Best Way to Send and Receive Fax Online"

5/5

What do you like best about ClickSend?

There are numerous things I like about ClickSend Fax Gateway. Let me list them a few below.

1. ClickSend Fax Gateway has ensured there is no more requirement for traditional fax machines.

2. It's a secure way to fax anywhere from any device.

3. Efficient way to send faxes online.

4. Emails can be turned into fax in one click, which is absolutely amazing.

5. The finest email to fax solution which is compatible with every email program.

6. Easy to get replies on our terms. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

It is serving a lot of purposes as of now. I don't think there is anything to dislike about ClickSend Fax Getaway. Probably the only online fax solution that everyone might be waiting for. Way to go. Review collected by and hosted on G2.com.

Recommendations to others considering ClickSend:

If you are still struggling with your fax machine, ClickSend Fax Getaway could be the solution you might be looking for. Pick it without any second thoughts. It is the best way to send faxes in current times putting an end to traditional machines. Review collected by and hosted on G2.com.

What problems is ClickSend solving and how is that benefiting you?

Literally many of my problems have been addressed.

I'm able to manage senders easily.

This email to fax services is supporting every email provider such as outlook, Gmail, etc.

Easy to send fax from computer.

Simple to send bulk fax messages. Review collected by and hosted on G2.com.

RI

Raghava I.

Healthcare Recruiter

Mid-Market (51-1000 emp.)

8/4/2021

"Review for Click Send Fax Gateway"

4/5

What do you like best about ClickSend?

Users have effortless access to the SMS, MMS, Email, Voices, FAX, and Messages gateway. You may arrange your customer's birthday and celebration, and consumers are free - no concerns. The personalization of your wants or company needs is accessible. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

You may add Paypal. They have Stripe for transactions that are not a seamless experience at times. For users, this is a challenge. Paypal is just acceptable and does not generally have difficulties like Stripe. Review collected by and hosted on G2.com.

JF

Jacqueline F.

Marketing Consultant

Small-Business (50 or fewer emp.)

9/13/2021

"Great for faxing online"

4.5/5

What do you like best about ClickSend?

It has a lot of personalization options and it is easy to communicate on it. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

I wish there were more payment methods to utilize on it. Review collected by and hosted on G2.com.

Recommendations to others considering ClickSend:

It is worth the price for sure, I'd suggest trying it out. Review collected by and hosted on G2.com.

What problems is ClickSend solving and how is that benefiting you?

Often I need to send something to be signed or that would usually need to be faxed, which is difficult to do. My team and I are enjoying being able to connect with clients on weekends or after hours as needed. We can easily send and receive documents. Review collected by and hosted on G2.com.

RV

Ramon V.

Help Desk technician

Mid-Market (51-1000 emp.)

8/2/2021

"ClickSend Fax Gateway"

3.5/5

What do you like best about ClickSend?

The ability to send Fax documents online is a life saver when you have to send an important document and your Fax machine is stuck back in 1999. The new era is digital and having to use Fax format for certain legal scenarios does present a problem for the newer generations, thankfully ClickSend is here to save us from spending money on hardware that we wont really need at the end of the month. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

Everything about this application is great, the versatility, the fluidity and the completeness. Review collected by and hosted on G2.com.

RC

Ramon C.

CMO

Small-Business (50 or fewer emp.)

12/17/2020

"The best for the price"

4.5/5

UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

10/6/2021

"A good tool to fulfill all SMS marketing needs of an individual marketer or an organization."

4/5

What do you like best about ClickSend?

With clicksend, it's easy to manage and send all your marketing SMS effortlessly. Barcode scanners make many works automates. It's easy to setup and provides good support. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

Not good in email monitoring. There is no option for sharing your files. Also, there is no PayPal payment option. Review collected by and hosted on G2.com.

UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

7/13/2021

"Adaptable, straightforward and great support"

4/5

What do you like best about ClickSend?

I like being able to choose my medium for automated communication: SMS, TextToVoice, Voice recording, postcard or letter postal mail. This let's me be reaching customers in mulbiple channels simultaneously. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

Letters (postal) are in A4 size... which can be an advantage I guess, in that it's larger than the USA standard and will stand out a bit. Review collected by and hosted on G2.com.

RM

RATUL M.

Accountant

Enterprise (> 1000 emp.)

6/25/2021

"Why should you use Clicksend fax gateway"

4/5

What do you like best about ClickSend?

It's interface is very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

Cost for buying premium service may be lower. Review collected by and hosted on G2.com.

Recommendations to others considering ClickSend:

If u r struggling to work with ur fax machine, this is your go to solution. It will convert everything into cloud based service which is super easy to use. Review collected by and hosted on G2.com.

What problems is ClickSend solving and how is that benefiting you?

We don't need to use a physical fax machine anymore. It also saves on the paper and printing costs. Review collected by and hosted on G2.com.