RB

Ross B.

illustrator

Small-Business (50 or fewer emp.)

7/14/2022

"It's useful, but can get a little costly."

4/5

What do you like best about ClickSend?

It allows me to send "push notifications" of sorts from a web app! Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

It charges per text message, but only allows like 160 characters per text, and charged me to send two or three texts when I thought it was just one! Review collected by and hosted on G2.com.

Recommendations to others considering ClickSend:

Allows me to send "push notifications" of sorts to users of my progressive web app. Which is otherwise kind of impossible! But it charges per text even if you go over the character limits and it spills over into other text messages. Review collected by and hosted on G2.com.

What problems is ClickSend solving and how is that benefiting you?

Helping me to send "push notifications" through a progressive web-app! Review collected by and hosted on G2.com.

RR

Rongen R.

Digital Manager

Small-Business (50 or fewer emp.)

5/17/2022

"ClickSend is a simple direct to the point cloud-based SMS"

4.5/5

What do you like best about ClickSend?

I like their clean dashboard with simple straightforward messaging features. The international numbers options, integrations and API are great. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

Their automation and email campaigns/template tools are not powerful enough. Review collected by and hosted on G2.com.

Recommendations to others considering ClickSend:

If you're looking for a simple SMS gateway, ClickSend is the right choice. There are no monthly fees or contracts. They charge per SMS sent. You can automated load top up once your balance reaches a certain amount. Review collected by and hosted on G2.com.

What problems is ClickSend solving and how is that benefiting you?

We'd like to trigger SMS for every service agreement signed or completed in Pandadoc and upon payment of invoice through Xero. We integrated clicksend to activecampaign, podio, xero and zap. Review collected by and hosted on G2.com.

CB

Cassandra B.

Owner

Small-Business (50 or fewer emp.)

8/31/2022

"Cheap & simple"

5/5

What do you like best about ClickSend?

Was simple to use, only pay for what you use, no extra fees. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

Not having an unlimited option for mass texting, and only being allowed a very limited amount of characters without having to pay for multiple messages. Review collected by and hosted on G2.com.

KC

Kristen C.

Director

Small-Business (50 or fewer emp.)

1/11/2022

"ClickSend is fantastic! A+ for SMS’s and customer service!"

5/5

What do you like best about ClickSend?

I liked how easy it was to create and launch an SMS campaign. And even more fun was to watch the results with the history and reporting options!

I also can't say enough good things about the customer service. They are always available to chat and are extremely helpful and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

So far I like everything! I thought I would not like using a shared number for sending the SMS's (I could have got a dedicated number but didn't) but the shared number worked great and had great responses to it as well! So I like everything! Review collected by and hosted on G2.com.

Recommendations to others considering ClickSend:

I only have used Clicksend for SMS campaigns. I will in the future try the other services they offer but if you are looking for an sms campaign provider definitely choose Clicksend! They are fantastic! Review collected by and hosted on G2.com.

What problems is ClickSend solving and how is that benefiting you?

I was able to safely and legally send sms campaigns without risking my business number being flagged as spam. Also I was able to see the results of the sms campaign which actually gave me a lot of insight that i would not have know otherwise. For example I now know what time of day is the best time to send out sms messages that will get the most positive responses. Review collected by and hosted on G2.com.

SK

Shyam K.

Purchase Associate

Small-Business (50 or fewer emp.)

8/16/2022

"Increase your business communications"

5/5

What do you like best about ClickSend?

A good, faster and reliable app that good for sending messages. This is the best App I've seen so far. It's user friendly and very efficient. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

I haven't shown any dislike for it yet, although I liked that Click Send also offers a free trial. Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

11/17/2022

"Doesn't support US numbers adequately."

0/5

What do you like best about ClickSend?

Doesn't work. Can't support US numbers. Messages failed.

Used the platform for appointment reminders which failed. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

Doesn't work. Did not support US numbers. Review collected by and hosted on G2.com.

JL

Jim L.

PHP Web Developer

Information Technology and Services

Small-Business (50 or fewer emp.)

4/29/2021

"You can send SMS messages from a Web page, with ClickSend SMS Gateway."

5/5

What do you like best about ClickSend?

When I initiate an SMS message through ClickSend, the message gets sent to the recipient within a few seconds, usually. I no longer wait for the cellphone provider network to eventually get around to sending my SMS messages.

I am using PHP as my server process. It interfaces very easily to the ClickSend API. I use the PHP curl library to do the interfacing, which is very easy. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

There is not much to dislike. Even the cost is very reasonable and very affordable. Review collected by and hosted on G2.com.

Recommendations to others considering ClickSend:

If you need quick delivery of SMS texts from a Web page, you should definitely take a look at ClickSend. I am very pleased with it. Review collected by and hosted on G2.com.

What problems is ClickSend solving and how is that benefiting you?

I am solving the problem of waiting, sometimes many minutes, for the cell phone provider network to send my SMS messages from a web page's "mail" code. It is technically possible to route an SMS message to a user's phone using the mail() function of PHP, for instance, but the message often gets delayed a lot.

ClickSend solves this problem by sending the SMS message very quickly, usually within seconds of my initiating the message through web-page code. Review collected by and hosted on G2.com.

AA

AAYUSHI A.

Lead healthcare recruiter

Mid-Market (51-1000 emp.)

7/11/2021

"Click to SMS solution"

5/5

What do you like best about ClickSend?

It has pretty easy access for communication purposes such as - SMS, MMS, Email, Voice, FAX gateway, and messaging.

You can schedule the birthday and event of your client, and customers go free -- no worries.

Customization is available to personalized your needs or business needs.

You can import the list of audiences just by uploading numbers or data via CSV. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

They can add Paypal. They are only having Stripe available for transactions which is sometimes not a smooth experience. It is challenging for users. It is a pain not to be able to have more payment methods. Paypal is just acceptable, and it usually doesn't have the kinds of problems like Stripe has. Review collected by and hosted on G2.com.

Recommendations to others considering ClickSend:

A business that deals in a great number of audience and needs to approach more than 100's of or 1000's of audience in a day. It's the best tool that I have used so far with various options to resolve the issue of "communication restrictions". Review collected by and hosted on G2.com.

What problems is ClickSend solving and how is that benefiting you?

My team and I use this to conduct campaigns just like in email, save templates with URLs, send immediately, or schedule a specific date and hour. It solves our purpose to connect with candidates on weekends and holidays without any miss. It is required to be prompt on follow-ups to maintain a healthy relationship for business and future opportunities.

It allows us to receive quick Fax from our vendors and doing vice versa for our clients. So we can send them documents and file in a minute as we have to deal with various hospitals and clinics.

Super cheap, and it's what I like most. To pay for SMS in bulk with really competitive prices. Review collected by and hosted on G2.com.

NB

Nandagopal B.

Senior Specialist - Global CapEx Financial Analysis SSC

Mid-Market (51-1000 emp.)

9/18/2021

"Finance Associate"

4.5/5

What do you like best about ClickSend?

We will easily send and receive Fax anytime. We can send bulk fax-es within a click. We can upload pdf and edit required text and send the fax seamlessly. We had good customer support whenever we lacks with its features and any issues in Fax system. We love the feature of instantly receiving the Fax from any location. Last but not least, we dont even need fax machine to send the fax-es. Its purely online based tool. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

Desipte the all good functions, we see latency as an issue due to network slow. It reactes based our internet speed only. Review collected by and hosted on G2.com.

What problems is ClickSend solving and how is that benefiting you?

For the decades, Fax is a traditional way to send and receive letters. We used to send fax to across our customers and all other teams easily within a click. No machine involved, so it saves space in our desk and reducing the congestion. Its online tool helps in seamless maintenance.No

Jams(stuck) at all where it will be common for phsysical machines. Review collected by and hosted on G2.com.

UM

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

10/29/2021

"More than SMS"

4.5/5

What do you like best about ClickSend?

The best thing about ClickSend is that I have a variety of communication types I can trigger from my CRM via an API connection. These include SMS messages, printed letters in an envelope, email and postcards. Where else can you do that? Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

There's nothing to dislike that ClickSend has control of. US regulations about text messaging changed recently, and that was a bummer... but clicksend was ver communicative about how to prepare for the changes. Review collected by and hosted on G2.com.

What problems is ClickSend solving and how is that benefiting you?

In my business, I often need to use multi-channel communication to ensure that the customer gets the information and can respond. The challenge was having to re-create the content in every channel separately. With ClickSend, I create once and publish everywhere. I can also create campaigns that mix the channels over time. Review collected by and hosted on G2.com.