- Instant Support for the application

- Works and can be modified as per needs. Review collected by and hosted on G2.com.

- Proactive analyzing stress & embargo pincodes proactively and save guarding bad customer exprience in Reverse Flow. Review collected by and hosted on G2.com.

It has helped streamline our logistics operations. We use the Apex Control Tower to proactively nudge courier partners when pickups are delayed, which makes it easier to stay on top of exceptions and keep things moving. Review collected by and hosted on G2.com.

There isn’t much to dislike so far. Right now, we’re still working on exploring their product more and getting a better sense of it. Review collected by and hosted on G2.com.

Support is very good and at the same time product is solving many problems like Allocation courier partners, Tracking page, NDR whtsapp communication etc. Review collected by and hosted on G2.com.

Still there are many developments required in Revers Pickup like if any courier partner fails to pickup the shipment awb cancelled then it should try the generate awb with 2nd priority courier partner. Review collected by and hosted on G2.com.

NDR AI agent does a great job of capturing customer feedback in real time, and it also helps with managing the NDR process. Review collected by and hosted on G2.com.

Nothing so far, everything is working fine. Review collected by and hosted on G2.com.

ClickPost provides reliable real-time shipment tracking across all courier partners. NDR management is well-automated, helping us resolve delivery exceptions faster. The Proof of Delivery (POD) API gives timely and accurate confirmation, which improves visibility and customer communication. The platform is easy to use, and the CSM support is highly responsive and collaborative. Review collected by and hosted on G2.com.

Nothing significant so far, everything is working without any problem facing. Review collected by and hosted on G2.com.

This is an excellent aggregator for all courier partners in India. It brings together various services in one place, making it much more convenient to manage shipments across the country. Review collected by and hosted on G2.com.

Occasionally, I encounter errors during the AWB generation process. Review collected by and hosted on G2.com.

Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Returns and Refunds module stands out by making reverse shipments and refunds easier to manage. The platform is intuitive, customizable, and backed by a highly responsive and collaborative CSM team. Review collected by and hosted on G2.com.

Nothing significant at this point........ Review collected by and hosted on G2.com.

Recommendation of the courier was quite helpful as deciding would take time and options were limited manually, courier tracking along with clickpost consolidated status helped knowing the actual status of the consignment, integration docs were quite elaborate so there were lesser confusion while integrating Review collected by and hosted on G2.com.

There were some difference in the docs and the api contracts from the github, Review collected by and hosted on G2.com.

Orchestration platform and capability to scale. Review collected by and hosted on G2.com.

Nothing as such- everything is streamlined Review collected by and hosted on G2.com.

Centralized Carrier Management: The platform allows seamless integration with multiple courier partners, making it easier to manage logistics from a single dashboard.

Real-Time Shipment Tracking: It provides accurate tracking updates across carriers, helping reduce customer inquiries and improving transparency.

Efficient NDR Handling: Automated communication tools help resolve delivery issues quickly, improving delivery success rates.

User-Friendly Interface: The dashboard is intuitive and easy to navigate, even for teams without technical expertise.

Quick Implementation: Setup is fast and straightforward, allowing businesses to get started without long onboarding processes.

Responsive Support Team: Customer service is prompt and helpful, assisting with both technical and operational queries.

Customizable Features: The platform offers flexibility to tailor workflows and reporting based on business needs.

Improved Delivery Performance: Many users report better delivery rates and reduced return-to-origin (RTO) percentages after adopting ClickPost. Review collected by and hosted on G2.com.

So far, no major issues or recurring problems have been encountered. Review collected by and hosted on G2.com.