ClickPost makes it easy to manage multiple courier partners from a single dashboard. Real-time tracking is reliable, and NDR handling is automated, helping resolve delivery issues faster. The platform is intuitive, quick to onboard, and offers flexibility for customization. Our CSM is highly supportive and collaborative, proactively helping us optimize workflows and address issues quickly. Overall, delivery performance and RTO rates have improved. Review collected by and hosted on G2.com.

No major issues so far. . Review collected by and hosted on G2.com.

ClickPost has simplified our logistics operations by bringing multiple courier partners onto a single platform. The real-time tracking visibility is very reliable, and the automated NDR management has been especially impactful in reducing our RTO rates. The onboarding experience was smooth, and the support team has been responsive and proactive whenever needed. Review collected by and hosted on G2.com.

So far, we haven’t faced any major issues or operational challenges. The platform has worked as expected. Review collected by and hosted on G2.com.

Honestly, just having a single dashboard for all our courier partners is a lifesaver. The tracking is great, but the automated NDR handling is the real winner—it’s actually helped us cut down on returns (RTOs). Also, getting set up was super easy, and their CS team actually replies quickly when we need them. Review collected by and hosted on G2.com.

It’s been smooth sailing so far. We haven’t run into any bugs or real issues. Review collected by and hosted on G2.com.

I really like ClickPost's admin interface as it has great options and multiple feasibilities that help in operations. The reports provided are very descriptive, which assists the organization in making real-time decisions and adjusting operations or logistics strategy as needed. Additionally, the initial setup was made really easy, with the onboarding team being super helpful and accommodating. Review collected by and hosted on G2.com.

There are some features that ClickPost is separately providing - like order modification. These features can be clubbed into the ClickPost dashboard for a unified view of performance. Review collected by and hosted on G2.com.

Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Returns and Refunds module stands out by making reverse shipments and refunds easier to manage. The platform is intuitive, customizable, and backed by a highly responsive and collaborative CSM team. Review collected by and hosted on G2.com.

Nothing as such at this moment stands as issue. Review collected by and hosted on G2.com.

The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delivery success rates. Review collected by and hosted on G2.com.

One area of improvement is that some dashboards do not provide complete or drill-down level visibility directly on the screen. For example, in the NDR journey, detailed event-level tracking or status history is not always readily accessible and often requires reaching out to the support team for reports.

Having more granular data and downloadable detailed reports available within the dashboard itself would reduce dependency on support and help teams take faster operational decisions. Review collected by and hosted on G2.com.

The clickpost is helpful in terms of managing the b2b flow. It helps us giving the real time visibility which was not there with us before. Review collected by and hosted on G2.com.

The report and logs should be more precise and concise. We can remove the technicality of the report and make it more user friendly and can be concluded in an easy manner, which currently is missing on CP. Review collected by and hosted on G2.com.

I enjoy the quick integration and clarity of ClickPost, which makes it easy for me to on-board new partners and enhance business performance. I can gain valuable insights from the data points captured in the system. The ease of integration and allocation of business rules was also a strong motivator for switching to ClickPost from Shiprocket. Additionally, the initial setup was pretty quick and seamless. Review collected by and hosted on G2.com.

The tool has very basic analytical features. Analytical view, certain important parameters can be made available in one click. Review collected by and hosted on G2.com.

I like using ClickPost for its reporting dashboard and VAS like Parth AI. It helps us make more conscious decisions daily, and Parth AI is particularly helpful in converting NDR to delivery, which reduces our RTOs. I also appreciate the performance-based allocation feature that assists in assigning shipments to the right courier partner effectively. The strategic support from our POC or KAM is quite welcoming, making the experience even better. Review collected by and hosted on G2.com.

I dislike the integration issues with partners like Kwikengage. They seem unable to integrate or maybe they're resistant. Review collected by and hosted on G2.com.

ease of use and seamless integration. It provides end-to-end post-order visibility with real-time tracking, proactive notifications, and centralized order management, enabling faster decisions, better operational control, and reduced customer support effort. Review collected by and hosted on G2.com.

The dashboards and reports for NDR and SLA should be more comprehensive and easier to understand Review collected by and hosted on G2.com.