--- title: ClickPost Reviews meta\_title: 'ClickPost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 148 reviews by the users' company size, role or industry to find out how ClickPost works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 148 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # ClickPost Reviews & Product Details Visit Website ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale. * * * Product Website ClickPost Seller [ClickPost](https://www.g2.com/sellers/clickpost) Discussions [ClickPost Community](https://www.g2.com/products/clickpost/discuss) Languages Supported Arabic, German, English, French, Hindi, Indonesian Solution Type All-in-One Overview by Mariya Sethjiwala Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/clickpost/pricing) ## ClickPost Integrations (19) What do users say about integrations? 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Assistant Manager - IT ECOM Mid-Market (51-1000 emp.) 3/4/2026 "Smooth Onboarding and a User-Friendly Experience" 5/5 What do you like best about ClickPost? The onboarding process was smooth and the platform is very user-friendly. The logistics implementation was also very easy. The support from the team, especially from Akshay Sinha, was great and highly appreciable. Integrations in Clickpost are very easy to configure, including logistics accounts, pincode serviceability, and courier priority rules. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Everything seems perfect on clickpost and userfriendly no reason for dislike. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? There are multiple problems that Clickpost is solving for us. Some examples are listed below: 1. Centralized Logistics Management – Multiple logistics partners can be managed from a single screen with complete and detailed shipment tracking. 2. Courier Prioritization – We can prioritize logistics partners area-wise or pincode-wise, which helps in optimizing and reducing logistics costs. 3. Flexible Rule Configuration – Rules can be easily configured as per our business requirements. 4. Automated Courier Allocation – Orders can automatically be assigned to the best courier partner based on predefined rules. 5. Improved Customer Communication – Automated notifications and tracking updates improve the customer delivery experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Aviral G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aviral G.") AG Aviral G. Manager- E-commerce Mid-Market (51-1000 emp.) 5/3/2026 "Seamless API Integration and Logistics Management" 4.5/5 What do you like best about ClickPost? I use ClickPost as our logistics management system, and I really like that it acts as a unified serviceability API, connecting with all our courier partners. It provides courier serviceability for all partners through a single API, recommends the best courier partner based on cost and ETA, and is planning to support Hyperlocal delivery. I find the platform easy to use with most courier partners integrated. The seamless integration with our order management system, Omuni, and warehouse management system, Increff, is a big plus, letting us easily do pincode mapping for courier partners based on regional utilization. The setup was quite seamless with help from the CSM and support team members, making it quite simple. Review collected by and hosted on G2.com. What do you dislike about ClickPost? ClickPost can improve on NPR and NDR capabilities to help reduce fake returns marked by pickup partners through geofencing and other interventions. It can also support advanced GPS tracking and improve operations by acting as an aggregator. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? ClickPost provides a unified serviceability API connecting all courier partners, recommending the best ones by cost and ETA. It integrates seamlessly with Omuni and Increff, simplifies pincode mapping, and aids in forward and return logistics management. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ishani T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ishani T.") IT Ishani T. Brand development heas Mid-Market (51-1000 emp.) 1/29/2026 "ClickPost Simplifies Courier Management with Reliable Tracking and Responsive Support" 5/5 What do you like best about ClickPost? ClickPost makes it easy to manage multiple courier partners from one place, which really simplifies day-to-day operations. The real-time tracking is reliable and helps us stay updated without checking multiple courier websites. NDR handling is smoother with automated communication, which helps in resolving delivery issues faster. The dashboard is easy to understand and doesn’t require much technical knowledge to use. Getting started was quick, with minimal setup effort. The support team is responsive and helpful whenever we need assistance. It also allows some level of customization based on our operational needs. Overall, we’ve seen better delivery performance and a reduction in RTOs after using ClickPost. Review collected by and hosted on G2.com. What do you dislike about ClickPost? So far, we haven’t faced any major issues. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? It helps us track all shipments easily in one place without switching between different courier portals. Having all transporters on a single dashboard makes operations much easier to manage. Automation has reduced manual work and saved a lot of time for the team. All shipment data is stored and accessible whenever needed. Overall, it has made our logistics process more organized, efficient, and smooth. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KH Krunal H. Assitant Operation manager Mid-Market (51-1000 emp.) 5/11/2026 "Great Experience and Clear Order Visibility" 5/5 What do you like best about ClickPost? it gives us Clarity about our orders, its great expirence Review collected by and hosted on G2.com. What do you dislike about ClickPost? Everything seems perfect on clickpost and userfriendly no reason for dislike. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Centralized Logistics Management – Enables seamless management of multiple logistics partners through a single unified platform, along with comprehensive and real-time shipment tracking visibility. Courier Prioritization & Cost Optimization – Allows prioritization of logistics partners based on serviceability at area or pincode level, helping optimize courier allocation and reduce overall logistics costs. Flexible Rule-Based Configuration – Supports easy configuration of business rules tailored to specific operational and fulfillment requirements. Automated Courier Allocation – Facilitates automatic assignment of orders to the most suitable courier partner based on predefined business rules and allocation logic. Enhanced Customer Communication – Improves customer experience through automated shipment notifications, proactive tracking updates, and timely delivery communication. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jagmohan .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jagmohan .") J Jagmohan . Business Analyst Small-Business (50 or fewer emp.) 3/17/2026 "Seamless Integration and Stellar Support with ClickPost" 4.5/5 What do you like best about ClickPost? I love how ClickPost made our Shopify integration easy and hassle-free. Setting up last mile communications via Email and SMS using our third party apps was smooth and straightforward. The platform handles everything in one place, and the ClickPost team was the true support. They were hands-on throughout the entire setup process, ensuring everything was working perfectly. Their proactive approach made the experience wonderful. I also appreciate that it easily integrates with multiple third-party systems, and if not, they are ready to customize on their end. The team was very helpful and proactive. Given how flexible ClickPost is, we're loving the transition from Pando TMS and believe they would support us ahead. Review collected by and hosted on G2.com. What do you dislike about ClickPost? We faced some failure in delivery of communication, which the team is still working on their end. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? ClickPost simplifies Shopify integration and automates communications. It offers easy third-party integrations, last mile visibility, faster go-live, and their team provides proactive support throughout the setup process. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Rishabh Patidar K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rishabh Patidar K.") RK Rishabh Patidar K. Logistics Manager Mid-Market (51-1000 emp.) 5/19/2026 "Krishna Herbals and Ayurveda- Clickpost" 5/5 What do you like best about ClickPost? The platform is user friendly and the multi-courier integration works efficiently, which has improved order processing and courier management. Their support team has also been responsive during integrations and operational alignments. overall It is a reliable logistics management platform for scaling operations and managing multiple courier partners efficiently. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Allocation rules can be more simplify, and some integrations can be more robust. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Automated allocation, tracking and operational dashboards are very useful for handling high shipment volumes on a daily basis. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Akhil Suhas V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhil Suhas V.") AV Akhil Suhas V. Head Of Operations Mid-Market (51-1000 emp.) 3/12/2026 "Streamlined Our Processes and Reduced Operational Costs" 5/5 What do you like best about ClickPost? It helped our organisation improve and speed up our processes, which has reduced our cost of operations. Review collected by and hosted on G2.com. What do you dislike about ClickPost? No issues working with them, they have been very responsive. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Clickpost addresses several operational challenges for us across the logistics workflow. A few key areas where it adds value are mentioned below: Unified Logistics Dashboard – It allows us to handle multiple courier partners through a single interface while providing end-to-end visibility of shipment status and detailed tracking information. Courier Selection Optimization – Logistics partners can be prioritized based on specific regions or pincodes, enabling smarter courier selection and helping in controlling shipping costs. Customizable Rule Engine – The platform provides the flexibility to set up rules according to our operational and business needs without complex changes. Automatic Carrier Assignment – Orders are automatically routed to the most suitable courier partner based on the rules and configurations defined in the system. Enhanced Customer Updates – Automated shipment alerts and tracking notifications ensure customers stay informed, leading to a better overall delivery experience. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Deepak S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak S.") DS Deepak S. Small-Business (50 or fewer emp.) 5/5/2026 "Seamless Multi-Logistics Integration with Ease" 4.5/5 What do you like best about ClickPost? I use ClickPost as the logistics provider, and it's one of the best integrations we have. I really like the ease of use. The integration of multiple logistics partners at the same place is fantastic because we were having a lot of logistics partners, and if we integrated them directly, it would be difficult for us, but with ClickPost, it's just a config. The initial setup was superbly fast. Review collected by and hosted on G2.com. What do you dislike about ClickPost? I like most of the things about ClickPost, but I faced some problems missing a webhook sometimes or issues arising from the logistics side. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? I use ClickPost to integrate multiple logistics partners easily, solving logistics assignment and rider allocation issues. It simplifies managing numerous partners by making it just a config. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 5/28/2026 "Seamless Shopify Post-Dispatch Tracking with Real-Time Updates" 5/5 What do you like best about ClickPost? The Shopify integration for post-dispatch tracking has made shipment visibility extremely seamless for our team as well as customers. Real-time tracking updates and automated notifications have significantly improved the post-purchase experience. Review collected by and hosted on G2.com. What do you dislike about ClickPost? A bit costly for mid-size enterprises operating in tier 2 cities. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Order tracking has been simplified for our customers a lot. Our team has now a quicker view on NDR cases. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Shikhar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shikhar S.") SS Shikhar S. 2/3/2026 "Centralized Logistics, Powerful Automation" 4.5/5 What do you like best about ClickPost? I really like the NDR AI agent calls in ClickPost. The model is trained well and is receptive to information from the consumer. I also find it easy to plug ClickPost into our communication platforms and trigger tracking details and other transactional communication to users smoothly. The AI agent helps us cut out manual effort on failed deliveries, allowing us to focus on more impactful and valuable tasks while automating repetitive processes. Review collected by and hosted on G2.com. What do you dislike about ClickPost? 1. Though the NDR AI agent is great, I find some area of improvement in terms of reporting and consuming that data in the form of a unified journey. The journey is tracked separately and the recorded calls are available in a different dashboard. We need to connect the dots and make sense of this information manually, it isn't very intuitive to read and consume the data in the form of a user journey. 2. I also feel that ClickPost should build predictive models to estimate delivery dates as they are sitting on tons of courier partner data. Building proactive communication for delays or unforeseen circumstances will be very valuable for all D2C brands using ClickPost. Courier partner updates are not always reliable hence ClickPost can use their technical expertise in building this. 3. For the Returns module, it would be really helpful if we can drill down to a single unit of product within the bundle as we offer a lot of bundles as a single SKU, something which is currently not technically feasible. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? I use ClickPost to centralize shipment information and streamline logistics, which helps manage courier data on a dashboard, scale partner onboarding, track shipments, automate delivery reschedules, and monitor logistics health. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 5 months ### Average Discount 14% [ View More Pricing Information ](https://www.g2.com/products/clickpost/pricing) ClickPost Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb03ff4f97ea316c9a6b705b4693736/shipstation.png "Product Avatar Image") ShipStation 4.3/5(588) [ Compare Now ](https://www.g2.com/compare/clickpost-vs-shipstation) ##### ##### ClickPost Features Labels Label Printing Return labels Order management Shipment Tracking Third-Party Integrations Manage orders Carrier and rate management Quick rate comparison Vendor availability Inventory management Low stock alerts Automated inventory orders Assign suppliers [ View More Features ](https://www.g2.com/products/clickpost/features) ## Top-Rated Alternatives [ ![ShipStation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ShipStation") ShipStation 4.3/5(588) ](https://www.g2.com/products/shipstation/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,016) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,568) ](https://www.g2.com/products/talkdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/clickpost/competitors/alternatives) ##### Categories on G2 [Proactive Notification](https://www.g2.com/categories/proactive-notification)[Supply Chain Visibility](https://www.g2.com/categories/supply-chain-visibility)[Shipping](https://www.g2.com/categories/shipping) [Proactive Notification](https://www.g2.com/categories/proactive-notification)[Supply Chain Visibility](https://www.g2.com/categories/supply-chain-visibility)[Shipping](https://www.g2.com/categories/shipping)[Returns Management](https://www.g2.com/categories/returns-management)[Multicarrier Parcel Management Solutions](https://www.g2.com/categories/multicarrier-parcel-management-solutions)[Logistics Intelligence](https://www.g2.com/categories/logistics-intelligence) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What implementation requirements and integration complexity should teams assess before selecting an IT resilience orchestration platform?](https://www.g2.com/discussions/what-implementation-requirements-and-integration-complexity-should-teams-assess-before-selecting-an-it-resilience-orchestration-platform)[Best SMS marketing software for small businesses](https://www.g2.com/discussions/which-sms-marketing-tools-actually-work-for-small-businesses)[Top tools for creating responsive email templates](https://www.g2.com/discussions/what-are-the-top-tools-for-creating-responsive-email-templates) [Which website privacy auditing tools have the strongest privacy audit reporting features for compliance documentation and remediation?](https://www.g2.com/discussions/which-website-privacy-auditing-tools-have-the-strongest-privacy-audit-reporting-features-for-compliance-documentation-and-remediation)[Best platforms for tracking cost allocation by department](https://www.g2.com/discussions/what-is-the-best-platform-for-tracking-cost-allocation-by-department)[Pros and Cons Details](https://www.g2.com/products/clickpost/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)