--- title: ClickPost Reviews meta\_title: 'ClickPost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 148 reviews by the users' company size, role or industry to find out how ClickPost works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 148 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### ClickPost Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **real-time tracking visibility** of ClickPost, enhancing delivery success and simplifying logistics management. [(44 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884791&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of ClickPost, simplifying operations with intuitive integration and management tools. [(41 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884958&qs=pros-and-cons#reviews) Users commend the **excellent customer support** of ClickPost, highlighting proactive assistance and a collaborative approach. [(34 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884842&qs=pros-and-cons#reviews) Users commend ClickPost for its **excellent service quality** , highlighting proactive support and efficient centralized courier management. [(24 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884982&qs=pros-and-cons#reviews) Users appreciate the **reliable real-time shipment tracking** from ClickPost, enhancing visibility and resolving delivery issues quickly. [(23 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2300462&qs=pros-and-cons#reviews) Users note **limited customization in workflows** , impacting their ability to tailor the system to their needs. [(7 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884936&qs=pros-and-cons#reviews) Users find a lack of **bug reporting and courier tech handling features** , impacting overall functionality and support. [(7 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884882&qs=pros-and-cons#reviews) Users report **delay issues** affecting real-time tracking and shipment status updates, complicating their logistics experience. [(6 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381155&qs=pros-and-cons#reviews) Users struggle with **tracking issues** like delayed updates and unclear NDR remarks, complicating their experience. [(6 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2214751&qs=pros-and-cons#reviews) Users experience significant **delays** in development and system updates, leading to issues with shipment accuracy and clarity. [(5 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381182&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ClickPost ##### 1. Tracking Users appreciate the **real-time tracking visibility** of ClickPost, enhancing delivery success and simplifying logistics management. [ See 44 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884791&qs=pros-and-cons#reviews) See Related User Reviews ![Aniket S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket S.") AS Aniket S. Mid-Market (51-1000 emp.) 4.5/5 "Real-Time Tracking and Automated NDR Workflows That Boost Delivery Success" What do you like about ClickPost? The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Efficient Shipment Tracking" What do you like about ClickPost? It helps me efficiently track the shipments ##### 2. Ease of Use Users appreciate the **ease of use** of ClickPost, simplifying operations with intuitive integration and management tools. [ See 41 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884958&qs=pros-and-cons#reviews) See Related User Reviews CW Chetan W. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Reliable Tracking, NDR, Returns & Refunds" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ![Alekh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alekh K.") AK Alekh K. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive Dashboard That Simplifies Courier Management, Tracking, and Returns" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ##### 3. Customer Support Users commend the **excellent customer support** of ClickPost, highlighting proactive assistance and a collaborative approach. [ See 34 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884842&qs=pros-and-cons#reviews) See Related User Reviews ![Aniket S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket S.") AS Aniket S. Mid-Market (51-1000 emp.) 4.5/5 "Real-Time Tracking and Automated NDR Workflows That Boost Delivery Success" What do you like about ClickPost? The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Multiple Features in One Dashboard" What do you like about ClickPost? It has multiple features that can be used in a single dashboard and customer support is very helpful. ##### 4. Service Quality Users commend ClickPost for its **excellent service quality** , highlighting proactive support and efficient centralized courier management. [ See 24 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884982&qs=pros-and-cons#reviews) See Related User Reviews CW Chetan W. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Reliable Tracking, NDR, Returns & Refunds" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ![Alekh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alekh K.") AK Alekh K. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive Dashboard That Simplifies Courier Management, Tracking, and Returns" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ##### 5. Real-time Tracking Users appreciate the **reliable real-time shipment tracking** from ClickPost, enhancing visibility and resolving delivery issues quickly. [ See 23 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2300462&qs=pros-and-cons#reviews) See Related User Reviews ![Aniket S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket S.") AS Aniket S. Mid-Market (51-1000 emp.) 4.5/5 "Real-Time Tracking and Automated NDR Workflows That Boost Delivery Success" What do you like about ClickPost? The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delive SS Sumeet S. Enterprise (\> 1000 emp.) 5.0/5 "Single View of All Transits with Real-Time Tracking & Easy Reconciliation" What do you like about ClickPost? Single view of all transits with real time tracking and ease of reconciliation. ### 5 Cons or Disadvantages of ClickPost ##### 1. Limited Customization Users note **limited customization in workflows** , impacting their ability to tailor the system to their needs. [ See 7 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884936&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "“Scalable Returns Orchestration for Multi‑Courier Operations”" What do you dislike about ClickPost? Configuration and workflow customizations often require ClickPost support, which limits agility for fast‑changing business requirements. ![Soumi D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumi D.") SD Soumi D. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Customer Support and Effortless Ease of Use" What do you dislike about ClickPost? Limited customization in certain workflows. Occasional delays in real-time tracking updates. The interface could be more intuitive in parts. ##### 2. Missing Features Users find a lack of **bug reporting and courier tech handling features** , impacting overall functionality and support. [ See 7 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884882&qs=pros-and-cons#reviews) See Related User Reviews ![Pogaku S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pogaku S.") PS Pogaku S. Mid-Market (51-1000 emp.) 5.0/5 "Very Good Support and Problem-Solving Features for Allocation, Tracking & NDR" What do you dislike about ClickPost? Still there are many developments required in Revers Pickup like if any courier partner fails to pickup the shipment awb cancelled then it should try ![Sudharsan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sudharsan V.") SV Sudharsan V. Mid-Market (51-1000 emp.) 5.0/5 "Very Good Tech Stack Overall" What do you dislike about ClickPost? There are a few features they should have. As a startup, they have a good product, but to sustain in the competition they need more “good-to-have” fea ##### 3. Delay Issues Users report **delay issues** affecting real-time tracking and shipment status updates, complicating their logistics experience. [ See 6 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381155&qs=pros-and-cons#reviews) See Related User Reviews ![Soumi D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumi D.") SD Soumi D. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Customer Support and Effortless Ease of Use" What do you dislike about ClickPost? Limited customization in certain workflows. Occasional delays in real-time tracking updates. The interface could be more intuitive in parts. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly with Syncing Challenges" What do you dislike about ClickPost? It doesn't sync with some of the delivery partners' statuses, sometimes with even a delay of 3-4 days it's not updated. If a delivery partner has mark ##### 4. Tracking Issues Users struggle with **tracking issues** like delayed updates and unclear NDR remarks, complicating their experience. [ See 6 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2214751&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Flexible Multi-Account Onboarding with Custom Allocation Logic" What do you dislike about ClickPost? Analytics to be improved in terms of carrier tracking ![Saurabh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh C.") SC Saurabh C. Small-Business (50 or fewer emp.) 5.0/5 "Cuminco Clickpost experience" What do you dislike about ClickPost? face few challenge for map the courier accounts ##### 5. Delays Users experience significant **delays** in development and system updates, leading to issues with shipment accuracy and clarity. [ See 5 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381182&qs=pros-and-cons#reviews) See Related User Reviews ![Shikhar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shikhar S.") SS Shikhar S. 4.5/5 "Centralized Logistics, Powerful Automation" What do you dislike about ClickPost? 1. Though the NDR AI agent is great, I find some area of improvement in terms of reporting and consuming that data in the form of a unified journey. T ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly with Syncing Challenges" What do you dislike about ClickPost? It doesn't sync with some of the delivery partners' statuses, sometimes with even a delay of 3-4 days it's not updated. If a delivery partner has mark ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 3/13/2026 "Strong Logistics Suite, Initial Integration Takes Time" 5/5 What do you like best about ClickPost? Great set of products and services pertaining to logistics Review collected by and hosted on G2.com. What do you dislike about ClickPost? initial setup takes time, once stable, works nicely. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? we use clickpost for order creation and tracking of B2B MPS shipments across India. Review collected by and hosted on G2.com. Show More 3/24/2026 Validated ReviewerSource: Organic ![Verified User in Supermarkets](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Supermarkets") AS Verified User in Supermarkets Small-Business (50 or fewer emp.) 7/16/2025 "Click post application is very use full for ecommerce platforms , and Akanksha is very helpful" 5/5 What do you like best about ClickPost? Clickpost offers several beneficial features, such as lowering RTOS and connecting multiple shipping platforms in one location, making it ideal for e-commerce platforms. It is also very beneficial for small and large businesses. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Minor Tracking Issues and Shipment Rate Issues which could be solved, other than that clickpost is good and could be better. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Problem Solving related to order tracking and other features such as Multiple courier integration, and also assistance from support team was very good. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AC Avijit C. Regional Manager South -Commercial Enterprise (\> 1000 emp.) 12/23/2025 "One point solution for Transportation - VIP Industries LTD" 5/5 What do you like best about ClickPost? Real data visibility and real time tracking update . Review collected by and hosted on G2.com. What do you dislike about ClickPost? delay in development on Invoice RECON and TAT dashboard. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? POD verification and Invoice RCON for all Transporter on real time bill submission Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Soumyadip S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumyadip S.") SS Soumyadip S. Operation Manager Mid-Market (51-1000 emp.) 12/23/2025 "Real-Time Data Visibility and Enhanced Productivity" 5/5 What do you like best about ClickPost? Real-time data visibility and problem solution capabilities Time management ops Increase in throughout for users Review collected by and hosted on G2.com. What do you dislike about ClickPost? Some Custom configuration as per individual users Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Shipping visibility Real-time update Proactive Call Outs Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 1/30/2026 "NDR AI Agents and Brief Case Reports That Deliver" 5/5 What do you like best about ClickPost? NDR AI agents and brief reports on NDR cases. Review collected by and hosted on G2.com. What do you dislike about ClickPost? I found nothing that i dislike about clickpost Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? RTO's and we didn't have the data to check why our shipments were undelivered and now we receiving customers feedback and sending instruction to delivery partner to take action accordingly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 2/18/2026 "Flexible Multi-Account Onboarding with Custom Allocation Logic" 5/5 What do you like best about ClickPost? Capability to have multiple accounts onboarded with different allocation logic. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Analytics to be improved in terms of carrier tracking Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Helping in having an automated approach in selecting best carrier partner in-terms of desired allocation logic Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Poola S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Poola S.") PS Poola S. Head Of The Operations Mid-Market (51-1000 emp.) 10/8/2025 "Happy with ClickPost, recommending to others" 5/5 What do you like best about ClickPost? The end to end tracking of logistics activities Review collected by and hosted on G2.com. What do you dislike about ClickPost? Expecting price should be at lower The data visibility should be more with different data cuts and customizable Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Earlier we don't have any visibility of our shipments. Now Clickpost is giving us real-time visibility of the same and helping to us track and take pro-active decisions to avoid issues in our supply chain. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 2/6/2026 "Smart, Efficient Team with Proactive, Clear Communication" 5/5 What do you like best about ClickPost? A smart and efficient team, very proactive and clear in their communication. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Overall, it’s good, and I don’t really have any negatives to mention for the team. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? They are helping in the integration of various courier partners Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Shruti S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shruti S.") SS Shruti S. Operations Manager Small-Business (50 or fewer emp.) 11/19/2025 "Clickpost\<\> Eternz" 5/5 What do you like best about ClickPost? E-com and Q-com getting streamlined through multiple careers in the single dashboard. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Delay in commercial agreement to be signed mutually. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? It solving all the logistics issue and providing real time dashboards. Review collected by and hosted on G2.com. Show More 12/1/2025 Validated ReviewerSource: Organic ![Saurabh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh S.") SS Saurabh S. Product@Lenskart Enterprise (\> 1000 emp.) 11/24/2025 "Outstanding Support and Seamless Carrier Integrations" 5/5 What do you like best about ClickPost? Quick support, out of the box integrations with carriers. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Missing features around handling courier tech gaps Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Visibility across courier partners around order status Review collected by and hosted on G2.com. 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