ClickPost Reviews & Product Details

ClickPost is a comprehensive logistics intelligence platform that connects retail and e-commerce businesses with 500+ carriers globally, managing over 50 million monthly shipments. Trusted by industry leaders including Walmart, Puma, Decathlon and 450+ global brands, ClickPost transforms post-purchase experiences, utilizes AI-powered carrier allocation, and lets you get ahead of delivery exceptions. Solve Critical Logistics Challenges * Reduce RTO Rates - Boost conversions and save costs with AI-driven delivery optimizations * Decrease WISMO Inquiries - Enhance customer satisfaction with transparent real-time tracking * Consolidate Multiple Carrier Systems - Single API to connect with 3PLs and centralize operations in one intuitive dashboard * Boost Conversions & Revenue - Automatically resolve delivery exceptions with AI-powered NDR management Powerful Features for Modern E-commerce * AI-Powered Carrier Allocation Engine - Optimize delivery performance, reduce costs, and improve SLAs * Real-Time Multi-Carrier Tracking - Gain comprehensive visibility across all 3PLs * Smart Customer Communication - Keep shoppers engaged with personalized, automated status updates * Seamless E-commerce Integrations - Easily connect with leading storefronts, communication gateways, and 3PL providers * End-to-End Returns Management - Streamline returns processing and convert returns to exchanges * Advanced Analytics Dashboard - Monitor forward, reverse, and RTO shipments with actionable insights ClickPost's scalable logistics solution empowers e-commerce brands and retailers worldwide to achieve measurable improvements in operational efficiency, significant cost reductions, and enhanced customer satisfaction through intelligent logistics automations.

Seller

ClickPost

Discussions

ClickPost Community

Languages Supported

Arabic, German, English, French, Hindi, Indonesian

Product Description

ClickPost is a logistics intelligence platform for e-commerce & retail companies

Overview by

Mariya Sethjiwala

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

View More Pricing Information

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ClickPost Integrations

(9)

Integration information sourced from real user reviews.

ClickPost Media

Select carriers dynamically on the basis of past performance & price

Tracking page for your customers to track their orders and buy additional products from you

Automated mails to customers to handle all delivery exceptions

G2 reviews are authentic and verified.

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Pravin K.

Full Stack Developer

Small-Business (50 or fewer emp.)

4/16/2021

"Out standing customer team"

5/5

What do you like best about ClickPost?

It was great working with clickpost team for API integration. They will support you anywhere anytime with more patience. They will be more than happy to help! Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

No comments regarding dislike. Keep going Review collected by and hosted on G2.com.

akash C.

Mid-Market (51-1000 emp.)

10/30/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great logistics tool for E-Commerce"

4.5/5

What do you like best about ClickPost?

Features like bulk tracking and download reports with all the data at one go. Also, it is very easy to work on for NDR, do analysis,

make allocation rules etc. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

Nothing to dislike as of now just the limitation to not to download the report for more than a month. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

11/21/2020

"Best shipment aggregator for ecommerce companies out there"

5/5

What do you like best about ClickPost?

Extremely powerful feature set for managing logistics. We had tried multiple courier aggregators over the past 2 years but were struggling a lot around order delays, tracking, transparent view of courier performance. The entire process after Clickpost has been extremely good. There are so many features. ClickPost has literally helped me get a promotion :D Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

Nothing. Keep building more features and innovating! Review collected by and hosted on G2.com.

Sunil K.

Mid-Market (51-1000 emp.)

10/30/2020

"superb customer support team..."

4.5/5

What do you like best about ClickPost?

I would really appreciate customer support team who helps customers to solve system related issues and training related queries ...

software integration is very easy, easy to use and user friendly... Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

not as of now there is no issues ....... Review collected by and hosted on G2.com.

Sapna S.

Enterprise (> 1000 emp.)

10/30/2020

"Great customer service experience"

5/5

What do you like best about ClickPost?

Multiple courier partners implementation,Courier recommendation,Data Analytics and Shipment tracking Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

Missing few modules information in provided documentation Review collected by and hosted on G2.com.

Arjun K.

Senior Product Manager

Mid-Market (51-1000 emp.)

11/28/2020

"Reliable solution for Last Mile Process and Delivery Exceptions"

4.5/5

What do you like best about ClickPost?

Recommendation Logic, Estimated Delivery Date Features, Delivery Exception Management. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

Reports & Dashboard User Experience. Needs an upgrade. Review collected by and hosted on G2.com.

MARWAN O.

Mid-Market (51-1000 emp.)

11/4/2020

"Integration with multiple couriers, With a very supportive team members."

5/5

What do you like best about ClickPost?

Multiple courier partners, good overviews & reports. Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

Need to see more analytical information. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

10/26/2020

"User friendly product"

5/5

What do you like best about ClickPost?

Software is quite user friendly, have got all the solutions for our e-commerce site Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

Every thing you guys provide is very helpful, at times support gets delayed and have to do multiple follow-up. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

10/24/2020

"Helps Improve Operational Efficiency"

4/5

What do you like best about ClickPost?

Real-time tracking of all courier partners in a single place thereby improving the efficiency of both Operations and Customer Service Review collected by and hosted on G2.com.

What do you dislike about ClickPost?

There could be improvements in the process of mapping addresses for couriers based in GCC countries Review collected by and hosted on G2.com.