--- title: ClickPost Reviews meta\_title: 'ClickPost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 148 reviews by the users' company size, role or industry to find out how ClickPost works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 148 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### ClickPost Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **real-time tracking visibility** of ClickPost, enhancing delivery success and simplifying logistics management. [(44 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884791&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of ClickPost, simplifying operations with intuitive integration and management tools. [(41 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884958&qs=pros-and-cons#reviews) Users commend the **excellent customer support** of ClickPost, highlighting proactive assistance and a collaborative approach. [(34 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884842&qs=pros-and-cons#reviews) Users commend ClickPost for its **excellent service quality** , highlighting proactive support and efficient centralized courier management. [(24 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884982&qs=pros-and-cons#reviews) Users appreciate the **reliable real-time shipment tracking** from ClickPost, enhancing visibility and resolving delivery issues quickly. [(23 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2300462&qs=pros-and-cons#reviews) Users note **limited customization in workflows** , impacting their ability to tailor the system to their needs. [(7 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884936&qs=pros-and-cons#reviews) Users find a lack of **bug reporting and courier tech handling features** , impacting overall functionality and support. [(7 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884882&qs=pros-and-cons#reviews) Users report **delay issues** affecting real-time tracking and shipment status updates, complicating their logistics experience. [(6 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381155&qs=pros-and-cons#reviews) Users struggle with **tracking issues** like delayed updates and unclear NDR remarks, complicating their experience. [(6 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2214751&qs=pros-and-cons#reviews) Users experience significant **delays** in development and system updates, leading to issues with shipment accuracy and clarity. [(5 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381182&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ClickPost ##### 1. Tracking Users appreciate the **real-time tracking visibility** of ClickPost, enhancing delivery success and simplifying logistics management. [ See 44 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884791&qs=pros-and-cons#reviews) See Related User Reviews ![Aniket S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket S.") AS Aniket S. Mid-Market (51-1000 emp.) 4.5/5 "Real-Time Tracking and Automated NDR Workflows That Boost Delivery Success" What do you like about ClickPost? The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Efficient Shipment Tracking" What do you like about ClickPost? It helps me efficiently track the shipments ##### 2. Ease of Use Users appreciate the **ease of use** of ClickPost, simplifying operations with intuitive integration and management tools. [ See 41 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884958&qs=pros-and-cons#reviews) See Related User Reviews CW Chetan W. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Reliable Tracking, NDR, Returns & Refunds" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ![Alekh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alekh K.") AK Alekh K. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive Dashboard That Simplifies Courier Management, Tracking, and Returns" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ##### 3. Customer Support Users commend the **excellent customer support** of ClickPost, highlighting proactive assistance and a collaborative approach. [ See 34 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884842&qs=pros-and-cons#reviews) See Related User Reviews ![Aniket S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket S.") AS Aniket S. Mid-Market (51-1000 emp.) 4.5/5 "Real-Time Tracking and Automated NDR Workflows That Boost Delivery Success" What do you like about ClickPost? The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Multiple Features in One Dashboard" What do you like about ClickPost? It has multiple features that can be used in a single dashboard and customer support is very helpful. ##### 4. Service Quality Users commend ClickPost for its **excellent service quality** , highlighting proactive support and efficient centralized courier management. [ See 24 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884982&qs=pros-and-cons#reviews) See Related User Reviews CW Chetan W. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Reliable Tracking, NDR, Returns & Refunds" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ![Alekh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alekh K.") AK Alekh K. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive Dashboard That Simplifies Courier Management, Tracking, and Returns" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ##### 5. Real-time Tracking Users appreciate the **reliable real-time shipment tracking** from ClickPost, enhancing visibility and resolving delivery issues quickly. [ See 23 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2300462&qs=pros-and-cons#reviews) See Related User Reviews ![Aniket S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket S.") AS Aniket S. Mid-Market (51-1000 emp.) 4.5/5 "Real-Time Tracking and Automated NDR Workflows That Boost Delivery Success" What do you like about ClickPost? The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delive SS Sumeet S. Enterprise (\> 1000 emp.) 5.0/5 "Single View of All Transits with Real-Time Tracking & Easy Reconciliation" What do you like about ClickPost? Single view of all transits with real time tracking and ease of reconciliation. ### 5 Cons or Disadvantages of ClickPost ##### 1. Limited Customization Users note **limited customization in workflows** , impacting their ability to tailor the system to their needs. [ See 7 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884936&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "“Scalable Returns Orchestration for Multi‑Courier Operations”" What do you dislike about ClickPost? Configuration and workflow customizations often require ClickPost support, which limits agility for fast‑changing business requirements. ![Soumi D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumi D.") SD Soumi D. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Customer Support and Effortless Ease of Use" What do you dislike about ClickPost? Limited customization in certain workflows. Occasional delays in real-time tracking updates. The interface could be more intuitive in parts. ##### 2. Missing Features Users find a lack of **bug reporting and courier tech handling features** , impacting overall functionality and support. [ See 7 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884882&qs=pros-and-cons#reviews) See Related User Reviews ![Pogaku S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pogaku S.") PS Pogaku S. Mid-Market (51-1000 emp.) 5.0/5 "Very Good Support and Problem-Solving Features for Allocation, Tracking & NDR" What do you dislike about ClickPost? Still there are many developments required in Revers Pickup like if any courier partner fails to pickup the shipment awb cancelled then it should try ![Sudharsan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sudharsan V.") SV Sudharsan V. Mid-Market (51-1000 emp.) 5.0/5 "Very Good Tech Stack Overall" What do you dislike about ClickPost? There are a few features they should have. As a startup, they have a good product, but to sustain in the competition they need more “good-to-have” fea ##### 3. Delay Issues Users report **delay issues** affecting real-time tracking and shipment status updates, complicating their logistics experience. [ See 6 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381155&qs=pros-and-cons#reviews) See Related User Reviews ![Soumi D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumi D.") SD Soumi D. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Customer Support and Effortless Ease of Use" What do you dislike about ClickPost? Limited customization in certain workflows. Occasional delays in real-time tracking updates. The interface could be more intuitive in parts. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly with Syncing Challenges" What do you dislike about ClickPost? It doesn't sync with some of the delivery partners' statuses, sometimes with even a delay of 3-4 days it's not updated. If a delivery partner has mark ##### 4. Tracking Issues Users struggle with **tracking issues** like delayed updates and unclear NDR remarks, complicating their experience. [ See 6 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2214751&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Flexible Multi-Account Onboarding with Custom Allocation Logic" What do you dislike about ClickPost? Analytics to be improved in terms of carrier tracking ![Saurabh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh C.") SC Saurabh C. Small-Business (50 or fewer emp.) 5.0/5 "Cuminco Clickpost experience" What do you dislike about ClickPost? face few challenge for map the courier accounts ##### 5. Delays Users experience significant **delays** in development and system updates, leading to issues with shipment accuracy and clarity. [ See 5 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381182&qs=pros-and-cons#reviews) See Related User Reviews ![Shikhar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shikhar S.") SS Shikhar S. 4.5/5 "Centralized Logistics, Powerful Automation" What do you dislike about ClickPost? 1. Though the NDR AI agent is great, I find some area of improvement in terms of reporting and consuming that data in the form of a unified journey. T ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly with Syncing Challenges" What do you dislike about ClickPost? It doesn't sync with some of the delivery partners' statuses, sometimes with even a delay of 3-4 days it's not updated. If a delivery partner has mark ![Sudharsan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sudharsan V.") SV Sudharsan V. Assistant Manager - Technical Operations Mid-Market (51-1000 emp.) 2/3/2026 "Very Good Tech Stack Overall" 5/5 What do you like best about ClickPost? As a tech stack, it is very good. Strong code base. Review collected by and hosted on G2.com. What do you dislike about ClickPost? There are a few features they should have. As a startup, they have a good product, but to sustain in the competition they need more “good-to-have” features. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Majorly, Allocation of order Exchange order creation Returns management LP integration Review collected by and hosted on G2.com. Show More 2/4/2026 Current UserValidated ReviewerSource: Organic ![Ravinder S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravinder S.") RS Ravinder S. Marketing Analyst Mid-Market (51-1000 emp.) 3/18/2026 "APEX Makes RTO & NDR Tracking Easy—and Helps Reduce RTOs" 5/5 What do you like best about ClickPost? We are actively tracking our RTO's and NDR flow via APEX now. Its a great tool and helping us in reducing our RTO numbers. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Nothing to dislike as of now we are working with Clickpost from a longer time looking for more new features they will be coming up Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? It is helping our brand to proactively work on our shipments and nudge the courier partners. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kailash S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kailash S.") KS Kailash S. Operation Executive Enterprise (\> 1000 emp.) 4/14/2026 "Clickpost/INNOVIST" 5/5 What do you like best about ClickPost? Streamlining for manging operations across multiple parties and acting as a logistics enabler for us Review collected by and hosted on G2.com. What do you dislike about ClickPost? Nothing as of now we are still validating more in depth with Clickpost,we are still evaluating others products Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Helping us solve the multiple integration with different softwares helping reduce our manual intervention Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Narayan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Narayan P.") NP Narayan P. Customer Support Manager Mid-Market (51-1000 emp.) 1/20/2026 "Crucial Technical Access for Daily E-commerce Operations" 5/5 What do you like best about ClickPost? The technical access we get is such a crucial thing to have around our daily operations in E-commerce, that's exactly what i do like. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Nothing to dislike, just they should provide OTP/Password based login, that's it. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? It's solving a lot of problems like sending auto updates of stuck shipments to seller/courier, Having live tracking on failed shipments, pending shipments, easy to access reports as well and a lot. And the most important thing is it's ultimately reducing human efforts, which is best for huge organizations like Avimee Herbal. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Enterprise (\> 1000 emp.) 2/2/2026 "Centralized Courier Management with Reliable Tracking and Proactive Support" 5/5 What do you like best about ClickPost? The biggest benefit of ClickPost is centralized courier management with reliable tracking and automated NDR workflows. The Returns and Refunds module adds significant value by simplifying reverse logistics. The dashboard is user-friendly, onboarding was fast, and the CSM support is excellent—very proactive and collaborative. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Nothing much that we have seen till now. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? It removes complexity from managing multiple couriers, returns, and refunds by offering a unified platform. Automation and strong CSM involvement have improved efficiency, visibility, and overall logistics performance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Suhas C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suhas C.") SC Suhas C. E-commerce Operations Specialist Mid-Market (51-1000 emp.) 8/1/2025 "Best tool for logistics operation and for reducing RTO's" 5/5 What do you like best about ClickPost? There are many useful things like 1. We can integrate multiple courier partner 2. We can also choose pincode wise courier allocation or they have another feature called performance based allocation. 3. They are have NDR management solution, we can trigger multiple messages on SMS, whatsapp and their new feature called AI calling. 4. We can also add EDD on PDP. 5. The complete integration is easy to setup. 6. They also have a quick customer support team, which help us to resolve all the ticket at the earliest. 7. We use it everyday for tracking the shipments. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Exporting of the reports are limited to 90 days at once Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Since we started using Clickpost we saw a reducing in RTO and also increase in the delivery%. Helped us to scale our business further Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Anjali C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anjali C.") AC Anjali C. Lead - D2C Operations Mid-Market (51-1000 emp.) 5/29/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Reports and NDR Automation Make Daily Follow-Ups Easier" 5/5 What do you like best about ClickPost? Reports. NDR automation. Daily follows made easier, customer feedbacks visible Review collected by and hosted on G2.com. What do you dislike about ClickPost? I am yet to explore Clickpost just a beginner Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Daily NDR issues Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Josebin Titus S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josebin Titus S.") JS Josebin Titus S. Lead of Logistics Enterprise (\> 1000 emp.) 9/10/2025 "Clickpost \<\> Mensa" 5/5 What do you like best about ClickPost? \*They are able to solve all the ground level challenges in B2B segment systematically which can help us in facilitating the process hassle-free. \*In terms of collbartion and getting the doubts clear then and ther from the tech team's end was pretty good , they were able to giude us in an easiest and understandable manner . Review collected by and hosted on G2.com. What do you dislike about ClickPost? They have to be a bit downwards comercially and can help us in organising the un-organised Transporters( FTL) free of cost , which will help us to be cost effective as this is an additional cost which is borne by us for the betterment of business not for the business . Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? \*They are able to solve all the ground level challenges in B2B segment systematically which can help us in facilitating the process hassle-free. \* Helping us to paly around with the numerous data which can help us to be more transparent \*solving the appointment based deliveries effectively by getting the actual status of the shipments and help us to clear the pending shipmnets very often \* Visibilty over the PODs is the top not feature which click post has Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Khuzema P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khuzema P.") KP Khuzema P. Developer Enterprise (\> 1000 emp.) 2/4/2026 "Clickpost Makes Customer Communication Simple with Accurate Tracking" 5/5 What do you like best about ClickPost? Clickpost has really made the communication between our brand customers very simple and easy. Tracking page and tracking detail are really accurate. Review collected by and hosted on G2.com. What do you dislike about ClickPost? nothing in specific pricing could be tricky Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? It is solving the customer notification and tracking. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 5/5/2026 "User-Friendly, Feature-Rich Platform for D2C Brands" 5/5 What do you like best about ClickPost? User friendly and has all features for D2c brand Review collected by and hosted on G2.com. What do you dislike about ClickPost? Not applicable and everything works fine Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? It helps manage returns and exchanges, and provides a unified dashboard for tracking orders. Review collected by and hosted on G2.com. 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