--- title: ClickPost Reviews meta\_title: 'ClickPost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 148 reviews by the users' company size, role or industry to find out how ClickPost works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 148 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### ClickPost Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **real-time tracking visibility** of ClickPost, enhancing delivery success and simplifying logistics management. [(44 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884791&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of ClickPost, simplifying operations with intuitive integration and management tools. [(41 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884958&qs=pros-and-cons#reviews) Users commend the **excellent customer support** of ClickPost, highlighting proactive assistance and a collaborative approach. [(34 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884842&qs=pros-and-cons#reviews) Users commend ClickPost for its **excellent service quality** , highlighting proactive support and efficient centralized courier management. [(24 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884982&qs=pros-and-cons#reviews) Users appreciate the **reliable real-time shipment tracking** from ClickPost, enhancing visibility and resolving delivery issues quickly. [(23 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2300462&qs=pros-and-cons#reviews) Users note **limited customization in workflows** , impacting their ability to tailor the system to their needs. [(7 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884936&qs=pros-and-cons#reviews) Users find a lack of **bug reporting and courier tech handling features** , impacting overall functionality and support. [(7 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884882&qs=pros-and-cons#reviews) Users report **delay issues** affecting real-time tracking and shipment status updates, complicating their logistics experience. [(6 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381155&qs=pros-and-cons#reviews) Users struggle with **tracking issues** like delayed updates and unclear NDR remarks, complicating their experience. [(6 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2214751&qs=pros-and-cons#reviews) Users experience significant **delays** in development and system updates, leading to issues with shipment accuracy and clarity. [(5 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381182&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ClickPost ##### 1. Tracking Users appreciate the **real-time tracking visibility** of ClickPost, enhancing delivery success and simplifying logistics management. [ See 44 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884791&qs=pros-and-cons#reviews) See Related User Reviews ![Aniket S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket S.") AS Aniket S. Mid-Market (51-1000 emp.) 4.5/5 "Real-Time Tracking and Automated NDR Workflows That Boost Delivery Success" What do you like about ClickPost? The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Efficient Shipment Tracking" What do you like about ClickPost? It helps me efficiently track the shipments ##### 2. Ease of Use Users appreciate the **ease of use** of ClickPost, simplifying operations with intuitive integration and management tools. [ See 41 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884958&qs=pros-and-cons#reviews) See Related User Reviews CW Chetan W. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Reliable Tracking, NDR, Returns & Refunds" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ![Alekh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alekh K.") AK Alekh K. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive Dashboard That Simplifies Courier Management, Tracking, and Returns" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ##### 3. Customer Support Users commend the **excellent customer support** of ClickPost, highlighting proactive assistance and a collaborative approach. [ See 34 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884842&qs=pros-and-cons#reviews) See Related User Reviews ![Aniket S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket S.") AS Aniket S. Mid-Market (51-1000 emp.) 4.5/5 "Real-Time Tracking and Automated NDR Workflows That Boost Delivery Success" What do you like about ClickPost? The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Multiple Features in One Dashboard" What do you like about ClickPost? It has multiple features that can be used in a single dashboard and customer support is very helpful. ##### 4. Service Quality Users commend ClickPost for its **excellent service quality** , highlighting proactive support and efficient centralized courier management. [ See 24 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884982&qs=pros-and-cons#reviews) See Related User Reviews CW Chetan W. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Reliable Tracking, NDR, Returns & Refunds" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ![Alekh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alekh K.") AK Alekh K. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive Dashboard That Simplifies Courier Management, Tracking, and Returns" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ##### 5. Real-time Tracking Users appreciate the **reliable real-time shipment tracking** from ClickPost, enhancing visibility and resolving delivery issues quickly. [ See 23 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2300462&qs=pros-and-cons#reviews) See Related User Reviews ![Aniket S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket S.") AS Aniket S. Mid-Market (51-1000 emp.) 4.5/5 "Real-Time Tracking and Automated NDR Workflows That Boost Delivery Success" What do you like about ClickPost? The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delive SS Sumeet S. Enterprise (\> 1000 emp.) 5.0/5 "Single View of All Transits with Real-Time Tracking & Easy Reconciliation" What do you like about ClickPost? Single view of all transits with real time tracking and ease of reconciliation. ### 5 Cons or Disadvantages of ClickPost ##### 1. Limited Customization Users note **limited customization in workflows** , impacting their ability to tailor the system to their needs. [ See 7 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884936&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "“Scalable Returns Orchestration for Multi‑Courier Operations”" What do you dislike about ClickPost? Configuration and workflow customizations often require ClickPost support, which limits agility for fast‑changing business requirements. ![Soumi D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumi D.") SD Soumi D. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Customer Support and Effortless Ease of Use" What do you dislike about ClickPost? Limited customization in certain workflows. Occasional delays in real-time tracking updates. The interface could be more intuitive in parts. ##### 2. Missing Features Users find a lack of **bug reporting and courier tech handling features** , impacting overall functionality and support. [ See 7 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884882&qs=pros-and-cons#reviews) See Related User Reviews ![Pogaku S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pogaku S.") PS Pogaku S. Mid-Market (51-1000 emp.) 5.0/5 "Very Good Support and Problem-Solving Features for Allocation, Tracking & NDR" What do you dislike about ClickPost? Still there are many developments required in Revers Pickup like if any courier partner fails to pickup the shipment awb cancelled then it should try ![Sudharsan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sudharsan V.") SV Sudharsan V. Mid-Market (51-1000 emp.) 5.0/5 "Very Good Tech Stack Overall" What do you dislike about ClickPost? There are a few features they should have. As a startup, they have a good product, but to sustain in the competition they need more “good-to-have” fea ##### 3. Delay Issues Users report **delay issues** affecting real-time tracking and shipment status updates, complicating their logistics experience. [ See 6 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381155&qs=pros-and-cons#reviews) See Related User Reviews ![Soumi D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumi D.") SD Soumi D. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Customer Support and Effortless Ease of Use" What do you dislike about ClickPost? Limited customization in certain workflows. Occasional delays in real-time tracking updates. The interface could be more intuitive in parts. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly with Syncing Challenges" What do you dislike about ClickPost? It doesn't sync with some of the delivery partners' statuses, sometimes with even a delay of 3-4 days it's not updated. If a delivery partner has mark ##### 4. Tracking Issues Users struggle with **tracking issues** like delayed updates and unclear NDR remarks, complicating their experience. [ See 6 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2214751&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Flexible Multi-Account Onboarding with Custom Allocation Logic" What do you dislike about ClickPost? Analytics to be improved in terms of carrier tracking ![Saurabh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh C.") SC Saurabh C. Small-Business (50 or fewer emp.) 5.0/5 "Cuminco Clickpost experience" What do you dislike about ClickPost? face few challenge for map the courier accounts ##### 5. Delays Users experience significant **delays** in development and system updates, leading to issues with shipment accuracy and clarity. [ See 5 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381182&qs=pros-and-cons#reviews) See Related User Reviews ![Shikhar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shikhar S.") SS Shikhar S. 4.5/5 "Centralized Logistics, Powerful Automation" What do you dislike about ClickPost? 1. Though the NDR AI agent is great, I find some area of improvement in terms of reporting and consuming that data in the form of a unified journey. T ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly with Syncing Challenges" What do you dislike about ClickPost? It doesn't sync with some of the delivery partners' statuses, sometimes with even a delay of 3-4 days it's not updated. If a delivery partner has mark ![Siddhesh D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siddhesh D.") SD Siddhesh D. Team Leader Mid-Market (51-1000 emp.) 1/30/2026 "Overall it's good exprience to track, update and comnunicate with customers for there order update." 5/5 What do you like best about ClickPost? - Instant Support for the application - Works and can be modified as per needs. Review collected by and hosted on G2.com. What do you dislike about ClickPost? - Proactive analyzing stress & embargo pincodes proactively and save guarding bad customer exprience in Reverse Flow. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? - Proactive revised EDD being calculated - Our Support agent is easily able to track order status - Smooth Communication through WhatsApp/SMS - Triggering NDR/NPR/Stuck Shipments Cases to Coruier Partner - Easy to download MTD Reports Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nayana S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nayana S.") NS Nayana S. Head - Customer Support Mid-Market (51-1000 emp.) 3/23/2026 "Streamlined Logistics with Apex Control Tower’s Proactive Pickup Nudges" 5/5 What do you like best about ClickPost? It has helped streamline our logistics operations. We use the Apex Control Tower to proactively nudge courier partners when pickups are delayed, which makes it easier to stay on top of exceptions and keep things moving. Review collected by and hosted on G2.com. What do you dislike about ClickPost? There isn’t much to dislike so far. Right now, we’re still working on exploring their product more and getting a better sense of it. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? They help us by proactively nudging our courier partner when pickups are delayed, and by streamlining our logistics overall. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Pogaku S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pogaku S.") PS Pogaku S. Head Logistics & Fulfillment. Mid-Market (51-1000 emp.) 2/3/2026 "Very Good Support and Problem-Solving Features for Allocation, Tracking & NDR" 5/5 What do you like best about ClickPost? Support is very good and at the same time product is solving many problems like Allocation courier partners, Tracking page, NDR whtsapp communication etc. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Still there are many developments required in Revers Pickup like if any courier partner fails to pickup the shipment awb cancelled then it should try the generate awb with 2nd priority courier partner. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? NDR communication, Recommendation and Allocation etc. Review collected by and hosted on G2.com. Show More 2/5/2026 Current UserValidated ReviewerSource: Organic AD aman D. Supply chain associate Mid-Market (51-1000 emp.) 2/10/2026 "NDR AI Agent Captures Real-Time Feedback and Streamlines NDR Management" 5/5 What do you like best about ClickPost? NDR AI agent does a great job of capturing customer feedback in real time, and it also helps with managing the NDR process. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Nothing so far, everything is working fine. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Clickpost is helping me manage orders with efficient tracking and reduce RTO. Review collected by and hosted on G2.com. Show More 3/12/2026 Current UserValidated ReviewerSource: Organic MD Mittal D. Sr Office. Business Analyst Enterprise (\> 1000 emp.) 2/2/2026 "Reliable Real-Time Tracking with Logistics Intelligence." 5/5 What do you like best about ClickPost? ClickPost provides reliable real-time shipment tracking across all courier partners. NDR management is well-automated, helping us resolve delivery exceptions faster. The Proof of Delivery (POD) API gives timely and accurate confirmation, which improves visibility and customer communication. The platform is easy to use, and the CSM support is highly responsive and collaborative. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Nothing significant so far, everything is working without any problem facing. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? ClickPost centralizes tracking, NDR handling, and POD access in one system, eliminating the need to depend on multiple courier portals. Automation has reduced manual effort, improved exception handling, and enhanced overall operational efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Siddharth C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siddharth C.") SC Siddharth C. Sr IT Manager Mid-Market (51-1000 emp.) 1/6/2026 "Excellent Aggregator for Managing Shipments Across India" 5/5 What do you like best about ClickPost? This is an excellent aggregator for all courier partners in India. It brings together various services in one place, making it much more convenient to manage shipments across the country. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Occasionally, I encounter errors during the AWB generation process. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Previously, we had to manage each courier partner account separately, but now everything is organized within a single dashboard. This change has saved us a significant amount of time and effort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alekh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alekh K.") AK Alekh K. Manager, Ecom technical operations Enterprise (\> 1000 emp.) 2/6/2026 "Intuitive Dashboard That Simplifies Courier Management, Tracking, and Returns" 5/5 What do you like best about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Returns and Refunds module stands out by making reverse shipments and refunds easier to manage. The platform is intuitive, customizable, and backed by a highly responsive and collaborative CSM team. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Nothing significant at this point........ Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? It eliminates manual tracking across courier systems by providing a single source of truth for shipments, returns, and refunds. Automation saves time, and proactive CSM support helps ensure operational efficiency and a better customer experience. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kushagra T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kushagra T.") KT Kushagra T. Senior Software Engineer Mid-Market (51-1000 emp.) 1/29/2026 "Helpful Courier Recommendations, Clear Tracking, and Detailed Integration Docs" 5/5 What do you like best about ClickPost? Recommendation of the courier was quite helpful as deciding would take time and options were limited manually, courier tracking along with clickpost consolidated status helped knowing the actual status of the consignment, integration docs were quite elaborate so there were lesser confusion while integrating Review collected by and hosted on G2.com. What do you dislike about ClickPost? There were some difference in the docs and the api contracts from the github, Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Logistic management was a manual task and keeping a track of everything becomes tedious after a point of time, clickpost gave an end to end solution to everything and helped in streamlining the process Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic HS Harinder S. Product management Mid-Market (51-1000 emp.) 2/2/2026 "Powerful Orchestration Platform with Excellent Scalability" 5/5 What do you like best about ClickPost? Orchestration platform and capability to scale. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Nothing as such- everything is streamlined Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? The primary problem it solves is fragmentation. By unifying all shipment tracking, we no longer waste time toggling between different carrier portals. The automation capabilities have reduced manual intervention, making our logistics workflow much more organized and operationally efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") AP Verified User in Pharmaceuticals Mid-Market (51-1000 emp.) 9/30/2025 "Great experience with ClickPost, a supportive and responsive team that truly delivers" 4.5/5 What do you like best about ClickPost? Centralized Carrier Management: The platform allows seamless integration with multiple courier partners, making it easier to manage logistics from a single dashboard. Real-Time Shipment Tracking: It provides accurate tracking updates across carriers, helping reduce customer inquiries and improving transparency. Efficient NDR Handling: Automated communication tools help resolve delivery issues quickly, improving delivery success rates. User-Friendly Interface: The dashboard is intuitive and easy to navigate, even for teams without technical expertise. Quick Implementation: Setup is fast and straightforward, allowing businesses to get started without long onboarding processes. Responsive Support Team: Customer service is prompt and helpful, assisting with both technical and operational queries. Customizable Features: The platform offers flexibility to tailor workflows and reporting based on business needs. Improved Delivery Performance: Many users report better delivery rates and reduced return-to-origin (RTO) percentages after adopting ClickPost. Review collected by and hosted on G2.com. What do you dislike about ClickPost? So far, no major issues or recurring problems have been encountered. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Easy to track shipments – We can monitor deliveries in real-time without switching between different transporter websites. All transporters on one page – It brings all courier partners together in one dashboard, making it easier to manage. Time-saving – Reduces manual work by automating processes like assigning transporters and handling delivery issues. Easy to store and access data – All shipment and delivery data is organized and available whenever needed. Overall, it makes our logistics operations smoother, faster, and more efficient. Review collected by and hosted on G2.com. 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