--- title: ClickPost Reviews meta\_title: 'ClickPost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 148 reviews by the users' company size, role or industry to find out how ClickPost works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 148 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### ClickPost Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **real-time tracking visibility** of ClickPost, enhancing delivery success and simplifying logistics management. [(44 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884791&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of ClickPost, simplifying operations with intuitive integration and management tools. [(41 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884958&qs=pros-and-cons#reviews) Users commend the **excellent customer support** of ClickPost, highlighting proactive assistance and a collaborative approach. [(34 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884842&qs=pros-and-cons#reviews) Users commend ClickPost for its **excellent service quality** , highlighting proactive support and efficient centralized courier management. [(24 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884982&qs=pros-and-cons#reviews) Users appreciate the **reliable real-time shipment tracking** from ClickPost, enhancing visibility and resolving delivery issues quickly. [(23 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2300462&qs=pros-and-cons#reviews) Users note **limited customization in workflows** , impacting their ability to tailor the system to their needs. [(7 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884936&qs=pros-and-cons#reviews) Users find a lack of **bug reporting and courier tech handling features** , impacting overall functionality and support. [(7 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884882&qs=pros-and-cons#reviews) Users report **delay issues** affecting real-time tracking and shipment status updates, complicating their logistics experience. [(6 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381155&qs=pros-and-cons#reviews) Users struggle with **tracking issues** like delayed updates and unclear NDR remarks, complicating their experience. [(6 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2214751&qs=pros-and-cons#reviews) Users experience significant **delays** in development and system updates, leading to issues with shipment accuracy and clarity. [(5 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381182&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ClickPost ##### 1. Tracking Users appreciate the **real-time tracking visibility** of ClickPost, enhancing delivery success and simplifying logistics management. [ See 44 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884791&qs=pros-and-cons#reviews) See Related User Reviews ![Aniket S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket S.") AS Aniket S. Mid-Market (51-1000 emp.) 4.5/5 "Real-Time Tracking and Automated NDR Workflows That Boost Delivery Success" What do you like about ClickPost? The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Efficient Shipment Tracking" What do you like about ClickPost? It helps me efficiently track the shipments ##### 2. Ease of Use Users appreciate the **ease of use** of ClickPost, simplifying operations with intuitive integration and management tools. [ See 41 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884958&qs=pros-and-cons#reviews) See Related User Reviews CW Chetan W. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Reliable Tracking, NDR, Returns & Refunds" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ![Alekh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alekh K.") AK Alekh K. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive Dashboard That Simplifies Courier Management, Tracking, and Returns" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ##### 3. Customer Support Users commend the **excellent customer support** of ClickPost, highlighting proactive assistance and a collaborative approach. [ See 34 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884842&qs=pros-and-cons#reviews) See Related User Reviews ![Aniket S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket S.") AS Aniket S. Mid-Market (51-1000 emp.) 4.5/5 "Real-Time Tracking and Automated NDR Workflows That Boost Delivery Success" What do you like about ClickPost? The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Multiple Features in One Dashboard" What do you like about ClickPost? It has multiple features that can be used in a single dashboard and customer support is very helpful. ##### 4. Service Quality Users commend ClickPost for its **excellent service quality** , highlighting proactive support and efficient centralized courier management. [ See 24 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884982&qs=pros-and-cons#reviews) See Related User Reviews CW Chetan W. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Reliable Tracking, NDR, Returns & Refunds" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ![Alekh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alekh K.") AK Alekh K. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive Dashboard That Simplifies Courier Management, Tracking, and Returns" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ##### 5. Real-time Tracking Users appreciate the **reliable real-time shipment tracking** from ClickPost, enhancing visibility and resolving delivery issues quickly. [ See 23 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2300462&qs=pros-and-cons#reviews) See Related User Reviews ![Aniket S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket S.") AS Aniket S. Mid-Market (51-1000 emp.) 4.5/5 "Real-Time Tracking and Automated NDR Workflows That Boost Delivery Success" What do you like about ClickPost? The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delive SS Sumeet S. Enterprise (\> 1000 emp.) 5.0/5 "Single View of All Transits with Real-Time Tracking & Easy Reconciliation" What do you like about ClickPost? Single view of all transits with real time tracking and ease of reconciliation. ### 5 Cons or Disadvantages of ClickPost ##### 1. Limited Customization Users note **limited customization in workflows** , impacting their ability to tailor the system to their needs. [ See 7 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884936&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "“Scalable Returns Orchestration for Multi‑Courier Operations”" What do you dislike about ClickPost? Configuration and workflow customizations often require ClickPost support, which limits agility for fast‑changing business requirements. ![Soumi D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumi D.") SD Soumi D. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Customer Support and Effortless Ease of Use" What do you dislike about ClickPost? Limited customization in certain workflows. Occasional delays in real-time tracking updates. The interface could be more intuitive in parts. ##### 2. Missing Features Users find a lack of **bug reporting and courier tech handling features** , impacting overall functionality and support. [ See 7 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884882&qs=pros-and-cons#reviews) See Related User Reviews ![Pogaku S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pogaku S.") PS Pogaku S. Mid-Market (51-1000 emp.) 5.0/5 "Very Good Support and Problem-Solving Features for Allocation, Tracking & NDR" What do you dislike about ClickPost? Still there are many developments required in Revers Pickup like if any courier partner fails to pickup the shipment awb cancelled then it should try ![Sudharsan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sudharsan V.") SV Sudharsan V. Mid-Market (51-1000 emp.) 5.0/5 "Very Good Tech Stack Overall" What do you dislike about ClickPost? There are a few features they should have. As a startup, they have a good product, but to sustain in the competition they need more “good-to-have” fea ##### 3. Delay Issues Users report **delay issues** affecting real-time tracking and shipment status updates, complicating their logistics experience. [ See 6 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381155&qs=pros-and-cons#reviews) See Related User Reviews ![Soumi D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumi D.") SD Soumi D. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Customer Support and Effortless Ease of Use" What do you dislike about ClickPost? Limited customization in certain workflows. Occasional delays in real-time tracking updates. The interface could be more intuitive in parts. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly with Syncing Challenges" What do you dislike about ClickPost? It doesn't sync with some of the delivery partners' statuses, sometimes with even a delay of 3-4 days it's not updated. If a delivery partner has mark ##### 4. Tracking Issues Users struggle with **tracking issues** like delayed updates and unclear NDR remarks, complicating their experience. [ See 6 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2214751&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Flexible Multi-Account Onboarding with Custom Allocation Logic" What do you dislike about ClickPost? Analytics to be improved in terms of carrier tracking ![Saurabh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh C.") SC Saurabh C. Small-Business (50 or fewer emp.) 5.0/5 "Cuminco Clickpost experience" What do you dislike about ClickPost? face few challenge for map the courier accounts ##### 5. Delays Users experience significant **delays** in development and system updates, leading to issues with shipment accuracy and clarity. [ See 5 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381182&qs=pros-and-cons#reviews) See Related User Reviews ![Shikhar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shikhar S.") SS Shikhar S. 4.5/5 "Centralized Logistics, Powerful Automation" What do you dislike about ClickPost? 1. Though the NDR AI agent is great, I find some area of improvement in terms of reporting and consuming that data in the form of a unified journey. T ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly with Syncing Challenges" What do you dislike about ClickPost? It doesn't sync with some of the delivery partners' statuses, sometimes with even a delay of 3-4 days it's not updated. If a delivery partner has mark ![virender k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "virender k.") VK virender k. warehouse head Mid-Market (51-1000 emp.) 1/30/2026 "All-in-One Courier Integration with Outstanding Support" 5/5 What do you like best about ClickPost? All-in-One Courier Integration with Outstanding Support Review collected by and hosted on G2.com. What do you dislike about ClickPost? There is nothing as such so far. All their support is much appreciated so far Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? This platform has played a key role in simplifying our logistics operations by centralizing courier integrations under a single system. What stands out is the team’s proactive approach in understanding our challenges and recommending solutions that actually work for us. Their strong domain knowledge across the e-commerce lifecycle has enabled end-to-end automation and removed a lot of operational complexity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 2/5/2026 "Accurate information with integration across all platforms." 5/5 What do you like best about ClickPost? The team always responds promptly over email and tickets. They clearly understand all procedures and confidently demonstrate all ClickPost features, which helps maintain a strong and positive relationship with clients. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Nothing at the moment. If anything arises on this platform, I will definitely share it with the CP team. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Ms. Nikita from ClickPost and her team always review our integration-related queries with other platforms very quickly. They provide timely guidance whenever an issue is pending from their end and ensure faster resolution. Additionally, they guide clients on how to use all ClickPost features and explain the benefits of these features, which helps clients get maximum value from the platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anmol k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anmol k.") AK Anmol k. performance marketing manager Mid-Market (51-1000 emp.) 4/30/2026 "clickpost\<\>wellwith" 5/5 What do you like best about ClickPost? Seamless integration with multiple courier partners through a single platform. Review collected by and hosted on G2.com. What do you dislike about ClickPost? So far, we haven’t faced any major operational hiccups with the platform. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? ClickPost has significantly streamlined our post-dispatch operations. The platform gives excellent visibility across multiple courier partners, making shipment tracking, NDR management, and exception handling much more efficient. The automation workflows have reduced manual effort for our operations team and improved customer communication during delivery delays. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Punit U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Punit U.") PU Punit U. Head of Operations Mid-Market (51-1000 emp.) 5/21/2026 "Easy AWB Tracking Across Couriers with Real-Time Status Updates" 5/5 What do you like best about ClickPost? Consolidating multiple courier partners under one platform making it easy to track all AWBs and their real-time status. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Limitation in setting allocation rule as per their set logic, which doesn't always fit with our requirement. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Getting AWBs from all courier partners under one roof making easier for us to track and take action on NDR instances. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic RS Rasa S. Customer Support Head Mid-Market (51-1000 emp.) 4/27/2026 "Easy-to-Use Interface with Always-Helpful Support" 5/5 What do you like best about ClickPost? Their interface is easy to use. You can understand every feature at a single glance, and there’s always a manager available to help whenever you have a doubt. I appreciate Hariprasad for all his support. The integrations with other applications are smooth as well. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Nothing to dislike. Everything runs smoothly, and the overall experience feels seamless. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? It helps with order tracking, returns and exchanges, and RTOs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Suryakant U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suryakant U.") SU Suryakant U. Ops and Business Development Small-Business (50 or fewer emp.) 5/26/2026 "Seamless Onboarding and Effortless Courier Integrations" 5/5 What do you like best about ClickPost? The onboarding experience with ClickPost was seamless, and the platform is extremely easy to navigate. Setting up courier integrations, serviceability checks, and routing rules was quick and hassle-free. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Everything seems perfect on clickpost and userfriendly no reason for dislike. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Its resolve my all the delivery related concern, we love Click post Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sahil K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sahil K.") SK Sahil K. Operations and Logistics Head Small-Business (50 or fewer emp.) 5/4/2026 "Great for NDR Reconciliation and Report Configuration" 5/5 What do you like best about ClickPost? For NDR reconsillation For report configure Review collected by and hosted on G2.com. What do you dislike about ClickPost? There is no dislike about clickpost as of now. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? For NDR to Delivered increase the percentage of orders Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Surendar M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Surendar M.") SM Surendar M. Product Manager Enterprise (\> 1000 emp.) 11/27/2025 "All-in-One Courier Integration with Outstanding Support" 4.5/5 What do you like best about ClickPost? I really appreciate how this platform brings all courier integrations together in one place, along with their support. The team genuinely listens to our needs and guides us with the right solutions in the right direction. Their multi-level expertise helps to automate all e-commerce journey and made everything much easier. Review collected by and hosted on G2.com. What do you dislike about ClickPost? There is nothing as such so far. All their support is much appreciated so far Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? 1. Shipping Services when we have to work with multiple courier vendors 2. Quickcommerce deliveries and live tracking 3. B2B order services 4. Dashboard for lastmile management 5. Customer Communications 6. Business Intelligence and dashboard export Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jiten P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jiten P.") JP Jiten P. 1/29/2026 "Reliable Courier Management with Excellent Support" 4.5/5 What do you like best about ClickPost? I like ClickPost for courier assignment, reporting, and the team support from their end. We've been using it for 3 years now, so it's a reliable system with less downtime. The ClickPost team is very structured and knowledgeable, making the setup easy once all the inputs are given from the client side. Review collected by and hosted on G2.com. What do you dislike about ClickPost? I find the pricing could be better, as sometimes competitors offer better rates. However, we stay with ClickPost because of our relationship and the hassle of change management. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? ClickPost solves courier assignment based on our needs, automates NDR journeys saving human bandwidth, enables customer notifications aligning with brand communication, and provides detailed reports on delays. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Suyog B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suyog B.") SB Suyog B. 1/13/2026 "Efficient Logistics Management with Real-Time Tracking" 4.5/5 What do you like best about ClickPost? I find ClickPost to be an easy-to-use logistics panel that simplifies order dispatch and provides real-time shipment tracking. I like its real-time tracking and quick issue resolution features. The ability to identify delays early and improve coordination with couriers is really helpful. Additionally, the quick issue resolution reduces downtime and ensures on-time deliveries. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Sometimes the panel can be a bit slow, and occasional order processing errors occur. Improving system speed and overall stability would make ClickPost even better. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? ClickPost simplifies order dispatch, provides real-time shipment tracking, and centralizes logistics management. It helps overcome order processing errors, improves courier coordination, and enhances shipment visibility by offering quick issue resolution, reducing downtime, and ensuring on-time deliveries. Review collected by and hosted on G2.com. 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