--- title: ClickPost Reviews meta\_title: 'ClickPost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 148 reviews by the users' company size, role or industry to find out how ClickPost works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 148 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### ClickPost Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **real-time tracking visibility** of ClickPost, enhancing delivery success and simplifying logistics management. [(44 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884791&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of ClickPost, simplifying operations with intuitive integration and management tools. [(41 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884958&qs=pros-and-cons#reviews) Users commend the **excellent customer support** of ClickPost, highlighting proactive assistance and a collaborative approach. [(34 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884842&qs=pros-and-cons#reviews) Users commend ClickPost for its **excellent service quality** , highlighting proactive support and efficient centralized courier management. [(24 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884982&qs=pros-and-cons#reviews) Users appreciate the **reliable real-time shipment tracking** from ClickPost, enhancing visibility and resolving delivery issues quickly. [(23 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2300462&qs=pros-and-cons#reviews) Users note **limited customization in workflows** , impacting their ability to tailor the system to their needs. [(7 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884936&qs=pros-and-cons#reviews) Users find a lack of **bug reporting and courier tech handling features** , impacting overall functionality and support. [(7 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884882&qs=pros-and-cons#reviews) Users report **delay issues** affecting real-time tracking and shipment status updates, complicating their logistics experience. [(6 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381155&qs=pros-and-cons#reviews) Users struggle with **tracking issues** like delayed updates and unclear NDR remarks, complicating their experience. [(6 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2214751&qs=pros-and-cons#reviews) Users experience significant **delays** in development and system updates, leading to issues with shipment accuracy and clarity. [(5 mentions)](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381182&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ClickPost ##### 1. Tracking Users appreciate the **real-time tracking visibility** of ClickPost, enhancing delivery success and simplifying logistics management. [ See 44 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884791&qs=pros-and-cons#reviews) See Related User Reviews ![Aniket S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket S.") AS Aniket S. Mid-Market (51-1000 emp.) 4.5/5 "Real-Time Tracking and Automated NDR Workflows That Boost Delivery Success" What do you like about ClickPost? The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Efficient Shipment Tracking" What do you like about ClickPost? It helps me efficiently track the shipments ##### 2. Ease of Use Users appreciate the **ease of use** of ClickPost, simplifying operations with intuitive integration and management tools. [ See 41 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884958&qs=pros-and-cons#reviews) See Related User Reviews CW Chetan W. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Reliable Tracking, NDR, Returns & Refunds" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ![Alekh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alekh K.") AK Alekh K. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive Dashboard That Simplifies Courier Management, Tracking, and Returns" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ##### 3. Customer Support Users commend the **excellent customer support** of ClickPost, highlighting proactive assistance and a collaborative approach. [ See 34 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884842&qs=pros-and-cons#reviews) See Related User Reviews ![Aniket S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket S.") AS Aniket S. Mid-Market (51-1000 emp.) 4.5/5 "Real-Time Tracking and Automated NDR Workflows That Boost Delivery Success" What do you like about ClickPost? The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Multiple Features in One Dashboard" What do you like about ClickPost? It has multiple features that can be used in a single dashboard and customer support is very helpful. ##### 4. Service Quality Users commend ClickPost for its **excellent service quality** , highlighting proactive support and efficient centralized courier management. [ See 24 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884982&qs=pros-and-cons#reviews) See Related User Reviews CW Chetan W. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Reliable Tracking, NDR, Returns & Refunds" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ![Alekh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alekh K.") AK Alekh K. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive Dashboard That Simplifies Courier Management, Tracking, and Returns" What do you like about ClickPost? Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Ret ##### 5. Real-time Tracking Users appreciate the **reliable real-time shipment tracking** from ClickPost, enhancing visibility and resolving delivery issues quickly. [ See 23 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2300462&qs=pros-and-cons#reviews) See Related User Reviews ![Aniket S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket S.") AS Aniket S. Mid-Market (51-1000 emp.) 4.5/5 "Real-Time Tracking and Automated NDR Workflows That Boost Delivery Success" What do you like about ClickPost? The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delive SS Sumeet S. Enterprise (\> 1000 emp.) 5.0/5 "Single View of All Transits with Real-Time Tracking & Easy Reconciliation" What do you like about ClickPost? Single view of all transits with real time tracking and ease of reconciliation. ### 5 Cons or Disadvantages of ClickPost ##### 1. Limited Customization Users note **limited customization in workflows** , impacting their ability to tailor the system to their needs. [ See 7 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884936&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "“Scalable Returns Orchestration for Multi‑Courier Operations”" What do you dislike about ClickPost? Configuration and workflow customizations often require ClickPost support, which limits agility for fast‑changing business requirements. ![Soumi D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumi D.") SD Soumi D. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Customer Support and Effortless Ease of Use" What do you dislike about ClickPost? Limited customization in certain workflows. Occasional delays in real-time tracking updates. The interface could be more intuitive in parts. ##### 2. Missing Features Users find a lack of **bug reporting and courier tech handling features** , impacting overall functionality and support. [ See 7 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=1884882&qs=pros-and-cons#reviews) See Related User Reviews ![Pogaku S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pogaku S.") PS Pogaku S. Mid-Market (51-1000 emp.) 5.0/5 "Very Good Support and Problem-Solving Features for Allocation, Tracking & NDR" What do you dislike about ClickPost? Still there are many developments required in Revers Pickup like if any courier partner fails to pickup the shipment awb cancelled then it should try ![Sudharsan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sudharsan V.") SV Sudharsan V. Mid-Market (51-1000 emp.) 5.0/5 "Very Good Tech Stack Overall" What do you dislike about ClickPost? There are a few features they should have. As a startup, they have a good product, but to sustain in the competition they need more “good-to-have” fea ##### 3. Delay Issues Users report **delay issues** affecting real-time tracking and shipment status updates, complicating their logistics experience. [ See 6 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381155&qs=pros-and-cons#reviews) See Related User Reviews ![Soumi D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumi D.") SD Soumi D. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding Customer Support and Effortless Ease of Use" What do you dislike about ClickPost? Limited customization in certain workflows. Occasional delays in real-time tracking updates. The interface could be more intuitive in parts. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly with Syncing Challenges" What do you dislike about ClickPost? It doesn't sync with some of the delivery partners' statuses, sometimes with even a delay of 3-4 days it's not updated. If a delivery partner has mark ##### 4. Tracking Issues Users struggle with **tracking issues** like delayed updates and unclear NDR remarks, complicating their experience. [ See 6 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2214751&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Flexible Multi-Account Onboarding with Custom Allocation Logic" What do you dislike about ClickPost? Analytics to be improved in terms of carrier tracking ![Saurabh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh C.") SC Saurabh C. Small-Business (50 or fewer emp.) 5.0/5 "Cuminco Clickpost experience" What do you dislike about ClickPost? face few challenge for map the courier accounts ##### 5. Delays Users experience significant **delays** in development and system updates, leading to issues with shipment accuracy and clarity. [ See 5 mentions ](https://www.g2.com/products/clickpost/reviews?filters%5Bsentiment_snippet%5D=2381182&qs=pros-and-cons#reviews) See Related User Reviews ![Shikhar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shikhar S.") SS Shikhar S. 4.5/5 "Centralized Logistics, Powerful Automation" What do you dislike about ClickPost? 1. Though the NDR AI agent is great, I find some area of improvement in terms of reporting and consuming that data in the form of a unified journey. T ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "User-Friendly with Syncing Challenges" What do you dislike about ClickPost? It doesn't sync with some of the delivery partners' statuses, sometimes with even a delay of 3-4 days it's not updated. If a delivery partner has mark ![rakesh k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "rakesh k.") RK rakesh k. Manager Operations Mid-Market (51-1000 emp.) 11/12/2025 "Clickpost\<\>KAPIVA" 5/5 What do you like best about ClickPost? POD Collections, Saarthi App, Apointment reminders. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Manual Bandwith still in place, Dates are fixed for all attempts. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Helping in POD collection & Real time visibility on local shipments. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kanai B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kanai B.") KB Kanai B. Logistics Head Small-Business (50 or fewer emp.) 10/8/2025 "Good platform to easily manage logistics operations" 4.5/5 What do you like best about ClickPost? 1. Ease of Use. 2. Real-Time Tracking 3. Multi-Carrier Integration Review collected by and hosted on G2.com. What do you dislike about ClickPost? 1. Customization 2. Integration Flexibility Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? ClickPost is well-suited for medium to large e-commerce and retail businesses seeking to enhance their logistics operations with features like real-time tracking, multi-carrier integration, and efficient returns management. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![prashanth p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "prashanth p.") PP prashanth p. Logistics manager Mid-Market (51-1000 emp.) 9/12/2025 "SKC \<\> Clickpost" 5/5 What do you like best about ClickPost? Clickpost is having more customization features and user friendly, So i would recommend to use the Clickpost features. Can get the real time updates and reports. Review collected by and hosted on G2.com. What do you dislike about ClickPost? I would suggest to add some more filters in analytics part and need the pricing features Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Using Multi-carrier updates in a single portal, saving our time Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Enterprise (\> 1000 emp.) 2/5/2026 "Smooth, Seamless Logistics Tracking with Clickpost" 5/5 What do you like best about ClickPost? Logistics tracking has become very smooth Review collected by and hosted on G2.com. What do you dislike about ClickPost? Nothing as such to dislike about clickpost Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Logistics assignment and tracking Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 10/7/2025 "Clickpost\<\>QNet" 5/5 What do you like best about ClickPost? It's very feasible and tech-friendly.... Review collected by and hosted on G2.com. What do you dislike about ClickPost? Both the Shipment and the Box level column should be in the same row. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? It's helping us to drive multiple carrier partners in a single dashboard. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Divya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Divya K.") DK Divya K. Senior Associate Mid-Market (51-1000 emp.) 9/9/2025 "Wonderful Experience \\" 5/5 What do you like best about ClickPost? Real time solutions and quick responseS. Review collected by and hosted on G2.com. What do you dislike about ClickPost? There is nothing to dislike about Clickpost. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Clickpost helps in easy dispatch of B2B Shipments. Here, we can enter details at shipment and box level which is helpful for tracking and dispatch. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![mahesh c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "mahesh c.") MC mahesh c. Deputy Manager - SCM Mid-Market (51-1000 emp.) 9/24/2025 "CLICKPOST - SPYKAR" 5/5 What do you like best about ClickPost? Informative dashboards Supports in tracking Helpful in POD fetching Review collected by and hosted on G2.com. What do you dislike about ClickPost? Support in below windows 10 systems, rest nothing as such. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? logistics activities. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mohammad H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammad H.") MH Mohammad H. Senior IT Project Manager Mid-Market (51-1000 emp.) 2/19/2025 "ClickPost review" 4.5/5 What do you like best about ClickPost? Firstly Clickpost integrates with multiple B2B carriers this has eliminated the need for manual data entry on each carrier's platform. Secondly Direct Carrier Manifesting Clickpost directly create the manifest on the chosen carrier's system via API. This is the most seamless approach and also can group multiple shipments together into a single manifest, especially useful if you're using multiple carriers or have high volumes. This simplifies tracking and reconciliation. Review collected by and hosted on G2.com. What do you dislike about ClickPost? Nothing as such for now but surely will give my feedback if I find anything like that Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Carrier Integration Label Generation Manifest Creation (Automated) Tracking and Visibility These are the 4 problems that we were facing earlier on which ClickPost really help us . Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![NIKHIL A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NIKHIL A.") NA NIKHIL A. AVP-Ops Mid-Market (51-1000 emp.) 7/23/2025 "GIVA-Clickpost Experience" 4/5 What do you like best about ClickPost? Centrally tracking all our shipment through one centralized panel. Review collected by and hosted on G2.com. What do you dislike about ClickPost? There might be some issues in shipment creation sometimes. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? To centralized our logistics operations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 11/5/2024 "Very efficient ecosystem for logistics & post-purchase customer experience" 4.5/5 What do you like best about ClickPost? Clickpost provides a seamless, all in one solution for managing logistics & post purchase customer experience. It has out of the box integrations with almost all shipping carriers. Helps do real-time tracking and now they've released return/exchanged product as well. Clickpost is perfect for D2C brands - helps keep their tech-stack lighter. A great helpful feature for us is Clickpost's customisation notifications. Their support is excellent, very prompt and precise in their responses. Review collected by and hosted on G2.com. What do you dislike about ClickPost? The interface of Clickpost's dashboard could be a bit more intuitive, especially for newly onboarded users. There are some features, such as NDR automation, etc. which require some learning curve. These are minor issues compared to the overall excellent functionality and service they offer. Review collected by and hosted on G2.com. What problems is ClickPost solving and how is that benefiting you? Most importantly, it serves as a central point of integration for multiple carriers that we work with. Without Clickpost it would have been a nightmare to handle so many logistics partners efficiently and keep them accountable for high performance. Secondly, it helps us provide an excellent post order experience to our customers by giving them the ability to track their orders real time with every change. Also, now we've started leveraging their automated SMS, whatsapp and IVR calling service for NDR & RTO reduction. Review collected by and hosted on G2.com. 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