--- title: ClickHelp Reviews meta\_title: 'ClickHelp Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 66 reviews by the users' company size, role or industry to find out how ClickHelp works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 66 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Development url: https://www.g2.com/categories/development --- # ClickHelp Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ClickHelp but has limited features. Are you part of the ClickHelp team? [Upgrade your plan](https://my.g2.com/clickhelp/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! ClickHelp is an AI-powered online documentation tool. Create, translate, and publish your technical documentation in a single portal! Here is how ClickHelp makes your tech writing more effective: \* Easy to use WYSIWYG topic editor, as well as HTML source mode. \* Simple customization with a block-based Home page editor. \* Single-sourcing and content reuse. \* AI features (AnswerGenius, WriteAssist, AskYourDocs) \* In-depth analytics and reporting. \* Readability scores and metrics. \* Easy importing and exporting. ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc., and export to CHM, HTML5 Web Help, PDF, DOCX, etc. \* Translation ecosystem to create multi-language documentation. \* Machine translation support. \* API features. \* Swagger/OpenAPI Definition import. \* RTL language support. \* Audit trail and IP Allowlist for enhanced security. \* Optional block-based editor \* Automatic domain management \* TwoFactor Authentication \* Multi-site setup Integrations: Google Analytics, Google Search Console, Zendesk, Zapier, AddThis, Google Translate, DeepL, YouTube, and much more. * * * Seller [ClickHelp](https://www.g2.com/sellers/clickhelp) Discussions [ClickHelp Community](https://www.g2.com/products/clickhelp/discuss) Languages Supported English Solution Type All-in-One Overview by Elmira Abbyasova Show More ## Pricing Pricing provided by ClickHelp. ### Starter $194.00 Per Month ### Growth $325.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/clickhelp/pricing) ## Top-Rated Alternatives [ ![Document360](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Document360") Document360 4.7/5(541) ](https://www.g2.com/products/document360/reviews) [ ![MadCap Flare](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MadCap Flare") MadCap Flare 4.4/5(491) ](https://www.g2.com/products/madcap-flare/reviews) [ ![Confluence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Confluence") Confluence 4.1/5(4,368) ](https://www.g2.com/products/confluence/reviews) [ View All Alternatives ](https://www.g2.com/products/clickhelp/competitors/alternatives) ## User Insights Average based on 66 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") UH Verified User in Human Resources Mid-Market (51-1000 emp.) 7/16/2026 "Easy Uploads and Practical HTML Exports, but a more elaborate training is handy" 3.5/5 What do you like best about ClickHelp? Ease of use. We upload our word or pdf document to create online help documentation, and this is usually a very smooth proces. Also the creation of our own online documentation by exporting to HTML is practical. Review collected by and hosted on G2.com. What do you dislike about ClickHelp? Some features for layout en editing additions ar not so clear to me. The online help has lot of information, but is not always easy to navigate when you're on a deadline. Review collected by and hosted on G2.com. What problems is ClickHelp solving and how is that benefiting you? our previous tool for online help documentation was no longer adequate, so we found ClickHelp. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 3/24/2026 "All-in-One Documentation Portal with Exceptional Support" 4/5 What do you like best about ClickHelp? All-in-One Documentation Portal ease of use, all-in-one functionality, and exceptional customer support. Review collected by and hosted on G2.com. What do you dislike about ClickHelp? Limited Ready-to-Use Templates: A frequent complaint is the lack of modern, varied templates. Reviewers describe the six available templates as “boxy,” and they often end up heavily modifying them to achieve a more contemporary look. Review collected by and hosted on G2.com. What problems is ClickHelp solving and how is that benefiting you? All-in-One Documentation Portal ease of use, all-in-one functionality, and exceptional customer support. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Touseef Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Touseef Z.") TZ Touseef Z. SQA Engineer Small-Business (50 or fewer emp.) 1/12/2023 "Feature Rich Solution" 4/5 What do you like best about ClickHelp? I like that ClickHelp provides users with the features with more possibilities than other solutions. For example, using tables is so easy and pleasant. You can customize them as you wish with premade settings or using CSS. If you don’t know CSS but want to style your table, ClickHelp has a great user manual with basic styling tasks which you can easily implement. Moreover, I like how column sizing works. If you have a large image inside of a cell, it’ll become smaller when you resize a column. Review collected by and hosted on G2.com. What do you dislike about ClickHelp? I think everything is ok about ClickHelp - its features, integrations make technical writing easier. Review collected by and hosted on G2.com. What problems is ClickHelp solving and how is that benefiting you? The number of integrations is great - Google Analytics, Zendesk, YouTube, Google Translate, and so on. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Pomi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pomi R.") PR Pomi R. Assistant Manager Small-Business (50 or fewer emp.) 1/20/2023 "Useful tool to organize your documentation" 4/5 What do you like best about ClickHelp? ClickHelp is the best tool to create user friendly documentation since we can add navigation elements like cross-links, TOCs, breadcrumbs and so on. Plus, Context Help is available and users don’t need to open another topic to learn additional information Review collected by and hosted on G2.com. What do you dislike about ClickHelp? It would be great to have a todo list on my author dashboard to see what I should write today and what changes should be made. Review collected by and hosted on G2.com. What problems is ClickHelp solving and how is that benefiting you? ClickHelp has made our documentation more accessible since I can publish docs and our clients don’t have to download any files. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nivas R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nivas R.") NR Nivas R. Product Manager Mid-Market (51-1000 emp.) 5/16/2022 "ClickHelp is a great tool to work with" 4/5 What do you like best about ClickHelp? Creating and organizing content has become simpler with ClickHelp. Easy navigation, useful features, and reliable content imports/exports/publications make this tool a good choice. Support is impressive and quick. Review collected by and hosted on G2.com. What do you dislike about ClickHelp? As of now, there is no dislike for this tool. Everything seems to be fine. Review collected by and hosted on G2.com. What problems is ClickHelp solving and how is that benefiting you? Creating and organizing user guides has become much simpler for us with ClickHelp. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CA Christy A. Android Developer Mid-Market (51-1000 emp.) 10/14/2019 "A good tool to showcase all our content" 3.5/5 What do you like best about ClickHelp? Clickhelp has an easy to use interface. Therefore on-boarding a user to work on ClickHelp is not at all an issue. Also, their publishing feature is smooth as it points out all the errors. Review collected by and hosted on G2.com. What do you dislike about ClickHelp? At times the portal is too slow and takes time to load the content to edit. Review collected by and hosted on G2.com. What problems is ClickHelp solving and how is that benefiting you? product Documentation Review collected by and hosted on G2.com. Show More Response from Elmira Abbyasova of ClickHelp [Editedit](https://www.g2.com/survey_responses/clickhelp-review-2862716/official_response/edit) Hello! Thank you for your feedback! We do pay attention to the system performance and tend to constantly improve it. Since ClickHelp is a cloud application, one of the crucial factors affecting the performance is Internet connection speed between you and the trial portals hosting (located in the US), including ping time which can be affected by various factors and may sometimes cause slowdowns. We would be happy to investigate the behavior you're facing if you submit a case for our Tech Support team at https://clickhelp.com/support/ Validated ReviewerSource: Organic SA Supriya A. Senior Technical Writer Mid-Market (51-1000 emp.) 5/6/2019 "Chose ClickHelp to document our products after reviewing a lot of Help Authoring tools" 4/5 What do you like best about ClickHelp? ClickHelp gives us an easy interface to start creating technical content. it not only helps develop documents, it has also been a great tool to create FAQs and help topics. Review collected by and hosted on G2.com. What do you dislike about ClickHelp? The User Interface could be more user-friendly. The task of moving topics has not been so easy for me. Review collected by and hosted on G2.com. Recommendations to others considering ClickHelp: This help Authoring tool has been one of the best in the industry for start-ups and small companies. Review collected by and hosted on G2.com. What problems is ClickHelp solving and how is that benefiting you? I am using this tool to create product documentation, FAQs, and help topics. I am yet to explore what more I can do with this tool. I am able to implement different templates for different deliverables and have been able to improve user readability and accessibility. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SH sourabha H. SDET engineer Mid-Market (51-1000 emp.) 10/14/2019 "Product which helps user to maintain best documentation" 3.5/5 What do you like best about ClickHelp? Best platform to create documents,Very easy to learn and easy to use. Review collected by and hosted on G2.com. What do you dislike about ClickHelp? Can be improved more in loading portal , and cost is little more. Review collected by and hosted on G2.com. What problems is ClickHelp solving and how is that benefiting you? Product documentation Review collected by and hosted on G2.com. Show More Response from Elmira Abbyasova of ClickHelp [Editedit](https://www.g2.com/survey_responses/clickhelp-review-2862728/official_response/edit) Hello! Thank you for your feedback! We do pay attention to the system performance and tend to constantly improve it as our customer base grows. Since ClickHelp is a cloud application, one important factor affecting the performance is Internet connection speed between you and the trial portals hosting (located in the US), including ping time which can be affected by various factors and may sometimes cause slowdowns. We would be happy to investigate the behavior you're facing if you submit a case for our Tech Support team at https://clickhelp.com/support/ Validated ReviewerSource: Organic ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") CS Verified User in Staffing and Recruiting Small-Business (50 or fewer emp.) 12/20/2017 "wanted a quick soloution" 4/5 What do you like best about ClickHelp? easy to get started... a few clicks and a trial was initiated. I had done quite a bit of documentation and was looking to easily get started. Review collected by and hosted on G2.com. What do you dislike about ClickHelp? Nothing yet... it was a great tool for easy upload of an existing manual. Its customize able. We had a paper manual.. and this is going to allow us to deploy quickly Review collected by and hosted on G2.com. Recommendations to others considering ClickHelp: really easy to set up. Review collected by and hosted on G2.com. What problems is ClickHelp solving and how is that benefiting you? We were finding the cost to print manuals for a roll out to be cost prohibitive. They required constant updating and reprints. We could give the center an e reader and continually update the information Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") EI Verified User in Internet Enterprise (\> 1000 emp.) 12/18/2017 "Great for multi-region asset and content management" 3.5/5 What do you like best about ClickHelp? The simplicity that it offers the user. Many users can understand how to update or create from any office. Review collected by and hosted on G2.com. What do you dislike about ClickHelp? I would like to see more options for video and image input options Review collected by and hosted on G2.com. What problems is ClickHelp solving and how is that benefiting you? Content management for blogs, web portals and editable asset lits Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about ClickHelp? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ClickHelp ](https://www.g2.com/products/clickhelp/discussions/new) ![Richard H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard H.") RH Richard Hoffer • Last activity almost 5 years ago Translation 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/translation) ![Amrit S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amrit S.") AS Amrit Singh • Last activity almost 5 years ago Content Migration 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/content-migration) [ View all Discussions ](https://www.g2.com/products/clickhelp/discuss) ## Pricing Options Pricing provided by ClickHelp. ### Starter $194.00 Per Month ### Growth $325.00 Per Month ### Professional $640.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/clickhelp/pricing) ClickHelp Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d61ecfdb9b46ed822c4cfff4611b92eb/madcap-flare.png "Product Avatar Image") MadCap Flare 4.4/5(491) [ Compare Now ](https://www.g2.com/compare/clickhelp-vs-madcap-flare) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9e0d062bd011d7b4bfe6a4982c0ba823/help-manual.png "Product Avatar Image") Help & Manual 4.8/5(22) [ Compare Now ](https://www.g2.com/compare/clickhelp-vs-help-manual) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_521d08f2e35863117ed1e31e54bcf944/document360.png "Product Avatar Image") Document360 4.7/5(541) [ Compare Now ](https://www.g2.com/compare/clickhelp-vs-document360) ##### Categories on G2 [Document Creation](https://www.g2.com/categories/document-creation)[Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[API Documentation Management](https://www.g2.com/categories/api-documentation-management) [Document Creation](https://www.g2.com/categories/document-creation)[Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[API Documentation Management](https://www.g2.com/categories/api-documentation-management)[Help Authoring Tool (HAT)](https://www.g2.com/categories/help-authoring-tool-hat) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Configit vs Threekit for B2B product configuration: one is built around rules logic, the other around 3D visuals, which matters more to buyers?](https://www.g2.com/discussions/configit-vs-threekit-for-b2b-product-configuration-one-is-built-around-rules-logic-the-other-around-3d-visuals-which-matters-more-to-buyers)[Which mobile app debugging solutions work effectively when simulators cannot replicate real device features?](https://www.g2.com/discussions/which-mobile-app-debugging-solutions-work-effectively-when-simulators-cannot-replicate-real-device-features)[Leading database software for enterprise-level companies](https://www.g2.com/discussions/what-are-the-leading-database-software-options-for-enterprise-level-companies) [Best automatic dialing programs for business use](https://www.g2.com/discussions/best-automatic-dialing-programs-for-business-use)[Which solution supports multi-language website creation?](https://www.g2.com/discussions/which-solution-supports-multi-language-website-creation)[Pros and Cons Details](https://www.g2.com/products/clickhelp/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)