jefferson  m.
JM
jefferson m.
Spanish Medical Interpreter
Mid-Market (51-1000 emp.)
"complete and flexible platform"
4/5
What do you like best about Click?

I value how effortlessly it integrates with the other tools we already use, which not only saves us considerable time but also boosts our productivity. Review collected by and hosted on G2.com.

What do you dislike about Click?

Occasionally, the interface feels a bit cluttered, particularly when working on large projects that involve many dependencies. I also wish the mobile version included more advanced editing capabilities and better offline access. Review collected by and hosted on G2.com.

Krishna J.
KJ
Krishna J.
Quality Analyst
Small-Business (50 or fewer emp.)
"Empowering Culture and Impactful Solutions Drive Success"
5/5
What do you like best about Click?

I like Click’s collaborative culture, fast-paced learning, and focus on building simple, impactful solutions that truly help users. Review collected by and hosted on G2.com.

What do you dislike about Click?

Sometimes priorities move quickly, which can be challenging, but it also pushes you to stay adaptable and improve continuously. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Verified User in Information Services
Enterprise (> 1000 emp.)
"ease just a click away"
5/5
What do you like best about Click?

its ease of use good customer support frequency of use and many features Review collected by and hosted on G2.com.

What do you dislike about Click?

high pricing and a complex setup required, like integration it can be made simple Review collected by and hosted on G2.com.

Satyam P.
SP
Satyam P.
Associate software trainee
Small-Business (50 or fewer emp.)
"ClickDimensions - Your marketing automation solution"
4/5
What do you like best about Click?

One of the most defining feature of this software is the "anonymous visitors" findings. here we can find all our visited participants who anonymously reached out to our website, so next time we jump on it.

web content is also a great feature to create forms, surveys, subscription and all to gain popularity. Review collected by and hosted on G2.com.

What do you dislike about Click?

It sometimes delays or get slower when their is more traffic on the websites to get real time data frequently and fastly. Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

Thanks Satyam! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization.

Rickey J.
RJ
Rickey J.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Best Marketing Experience for MS 365"
4.5/5
What do you like best about Click?

I feel there is a learning curve, but as they say, anything worth doing isn't easy. The learning curve is not that steep if you already have experiecne with other platforms, and as a daily user, i feel it was a fairly quick process to fall into a routine. Implemtnation / Integration is fairly simple when using qualified CRM experts. Things i like most are being able to see who clicked and opened isntead of constantly having to query for it. Many of the reviews i've seen are comparing apples to oranges, mainly because the CD ecoystem is all inclusive, whereasother platforms requrie that you switch from here to see this, and then over to here to see that. CD provides a single ecosystem that directly accesses your CRM. The CSMs and the Support team ar etop notch, very repsonsive and proactive in helping. I'd say the biggest positive is with value. Sure there are better platforms, and there are cheaper platforms, but the value of each are no where near the value provided at this price point. Review collected by and hosted on G2.com.

What do you dislike about Click?

Limitations in the Social media area, UX needs to be updated to be more modern, but it still passes the eye test. Would love to see more ability to customize things out of the box, rather than require coders and/or other experts to fully achieve my most desired functionality. There is no simple way to add pop-ups to a website, but again, if you have the expertise on HTML/CSS or have the resources, it isn't a heavy lift. There is often some nuances that can only be learned the hard way or with in-depth training from someone with extensive experience on the platform. Review collected by and hosted on G2.com.

BG
Brittney G.
Mid-Market (51-1000 emp.)
"Robust Marketing Engine"
4/5
What do you like best about Click?

I like using ClickDimensions because it integrates with Microsoft Dynamics which is our current CRM. I can connect my social media accounts and therefore not only track how my leads engage with my email content, but I can also track how they engage with our social content directly from their lead record in CRM. The views are incredibly useful if you know how to query them properly. With the audiences feature, we are able to dig into our CRM data to uncover richer audience and lead types to craft campaigns around. We then, use the A/B test feature to determine a winning strategy and tweak form there. Review collected by and hosted on G2.com.

What do you dislike about Click?

I would say as with most technology, ClickDimensions can be incredibly glitchy. We have been experiencing a strange issue with one of our users not being able to save after she changes the color of a button in an email. The user submitted a ticket to the support desk and it looks like it's a known issue in ClickDimensions but we have yet to hear back from support on how to rectify the issue. This issue also pushed out our lead email campaigns by a week. We'd rather send them right and late than wrong and on time. This is a consistent issue with ClickDimensions and it would be nice to see a resolution on the issue of the system actually saving when we click the button. Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

Thanks Brittney! We're glad to hear that you are enjoying the integration with Microsoft Dynamics and the ability to track engagement across multiple channels. Our views and audiences features are designed to provide valuable insights into your CRM data and help you craft effective campaigns.

We apologize for the glitchy experience you've been having with our email designer. I have raised this with your Success Manager, Krista. She will reach out to you directly to set up some 1:1 time to discuss the issues and update you on our latest Email Designer updates.

KARAN A.
KA
KARAN A.
Business and Marketing Head
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"giving you more control over every lead"
4/5
What do you like best about Click?

It helps to evaluate and see more than just a lead, it helps to find relevant data from all the data which is provided in the database, it saves time, which is the most important part for any business to save help and use it for other important works. Review collected by and hosted on G2.com.

What do you dislike about Click?

It will help if some more filters are added, it will help to evaluate more according to the project needs. Review collected by and hosted on G2.com.

Shadaan H.
SH
Shadaan H.
Senior Analyst
Enterprise (> 1000 emp.)
"It is a user friendly Marketing platform with a automated tools and great UI"
3.5/5
What do you like best about Click?

Click integrates with my CRM software without any hassle. It provides a user friendly automation for email and brand marketing. It's modern UI make it more easy to go through the tools Review collected by and hosted on G2.com.

What do you dislike about Click?

Though it is a great platform for automations but it have limited customisation options which some other automation tools are providing. But it's growing day by day so hoping the best Review collected by and hosted on G2.com.

RJ
Roberto J.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"It is a very balanced product in terms of size, power, and usability."
5/5
What do you like best about Click?

It is a product fully integrated into Dynamics 365, which greatly facilitates the analysis of information as it is all in the same repository. This integration naturally encourages frequent use of the tool on a regular basis.

On the other hand, although it may possibly have less functionality than other similar products, the functionality it does have is particularly well-suited to the reality of marketing departments in Spanish companies. Few people can do many things in an easy way.

It is also important to note that they have very good customer service and that getting it up and running from an operational point of view is very simple and quick. Review collected by and hosted on G2.com.

What do you dislike about Click?

I don't see any special disadvantages. Until recently, the use of Http instead of https in web content was a significant limitation, but fortunately, that has been resolved and now all web components (landing pages, surveys, forms, etc.) are generated with a secure address just like the links in email sends. Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

Thanks Roberto! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization.

Shubhi K.
SK
Shubhi K.
Ecommerce Operation Executive
Small-Business (50 or fewer emp.)
"ClickDiemensions Benefits"
4/5
What do you like best about Click?

It is very easy to use with best interface,it has best CRM fearures, best marketing marketing strategies, email marketing and easy integrated. Review collected by and hosted on G2.com.

What do you dislike about Click?

In this there are very limited options to integrate lack standard tools in comparison with other platforms. Review collected by and hosted on G2.com.