--- title: Click Reviews meta\_title: 'Click Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 312 reviews by the users' company size, role or industry to find out how Click works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 312 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

### Click Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Click to be **easy to use** , appreciating its straightforward setup and problem-free online shopping experience. [(7 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1100710&qs=pros-and-cons#reviews)

Users appreciate the **ease of use and extensive features** of Click, enhancing online shopping and business management. [(4 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1100346&qs=pros-and-cons#reviews)

Users value Click's **user-friendly design** , effective tools, and responsive customer service that enhance team collaboration and efficiency. [(3 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1099720&qs=pros-and-cons#reviews)

Users value the **responsive customer service** of Click, ensuring prompt solutions whenever issues arise. [(2 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1099571&qs=pros-and-cons#reviews)

Users praise the **exceptional customer support** of Click, appreciating the prompt solutions available 24/7. [(2 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1098326&qs=pros-and-cons#reviews)

Users find the **excessive email spam** from Click overwhelming and prefer a more manageable communication approach. [(2 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1099505&qs=pros-and-cons#reviews)

Users find the **poor notifications** overwhelming and distracting, complicating their ability to tailor communication preferences. [(2 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=2392830&qs=pros-and-cons#reviews)

Users face **complex setup challenges** with Click, leading to frustration and lengthy adjustments for effective communication. [(2 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=2268182&qs=pros-and-cons#reviews)

Users find the **complexity of setup** for Click to be a significant hurdle, especially with integrations. [(1 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1098432&qs=pros-and-cons#reviews)

Users find the **dependency issues** create a cluttered interface, especially during large project management. [(1 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=2308963&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Click

##### 1. Ease of Use

Users find Click to be **easy to use** , appreciating its straightforward setup and problem-free online shopping experience.
[
See 7 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1100710&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Earlan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Earlan B.")
EB

Earlan B.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Discounts and Seamless Shopping Experience"

What do you like about Click?

I love everything about Click. Their service works well with customers and I enjoy their delivery service, which is alright. They give me a free promo

 ![Krishna J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krishna J.")
KJ

Krishna J.

Small-Business (50 or fewer emp.)

5.0/5

"Empowering Culture and Impactful Solutions Drive Success"

What do you like about Click?

I like Click’s collaborative culture, fast-paced learning, and focus on building simple, impactful solutions that truly help users.

##### 2. Features

Users appreciate the **ease of use and extensive features** of Click, enhancing online shopping and business management.
[
See 4 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1100346&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Earlan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Earlan B.")
EB

Earlan B.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Discounts and Seamless Shopping Experience"

What do you like about Click?

I love everything about Click. Their service works well with customers and I enjoy their delivery service, which is alright. They give me a free promo

 ![Alisha R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alisha R.")
AR

Alisha R.

Mid-Market (51-1000 emp.)

5.0/5

"click up is my most helpful organizational app"

What do you like about Click?

i like the many options and that it is completely customizable

##### 3. Helpful

Users value Click's **user-friendly design** , effective tools, and responsive customer service that enhance team collaboration and efficiency.
[
See 3 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1099720&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Krishna J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krishna J.")
KJ

Krishna J.

Small-Business (50 or fewer emp.)

5.0/5

"Empowering Culture and Impactful Solutions Drive Success"

What do you like about Click?

I like Click’s collaborative culture, fast-paced learning, and focus on building simple, impactful solutions that truly help users.

 ![Craig T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig T.")
CT

Craig T.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Team Management and Easy to Learn"

What do you like about Click?

I was introduced to this product by my marketing vendor and after getting used to the platform i felt that it was super easy to learn and became a sta

##### 4. Customer Service

Users value the **responsive customer service** of Click, ensuring prompt solutions whenever issues arise.
[
See 2 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1099571&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"ease just a click away"

What do you like about Click?

its ease of use good customer support frequency of use and many features

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Support and Effective Tools"

What do you like about Click?

I find Click to be a very good website with many tools that help businesses promote and manage products effectively. Their customer service is always

##### 5. Customer Support

Users praise the **exceptional customer support** of Click, appreciating the prompt solutions available 24/7.
[
See 2 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1098326&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"ease just a click away"

What do you like about Click?

its ease of use good customer support frequency of use and many features

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Support and Effective Tools"

What do you like about Click?

I find Click to be a very good website with many tools that help businesses promote and manage products effectively. Their customer service is always

### 5 Cons or Disadvantages of Click

##### 1. Email Spam

Users find the **excessive email spam** from Click overwhelming and prefer a more manageable communication approach.
[
See 2 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1099505&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Alisha R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alisha R.")
AR

Alisha R.

Mid-Market (51-1000 emp.)

5.0/5

"click up is my most helpful organizational app"

What do you dislike about Click?

i don't like that when a new feature is released, the popups and sales tactics are too pushy

 ![Craig T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig T.")
CT

Craig T.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Team Management and Easy to Learn"

What do you dislike about Click?

Soo many email notifications which can be turned off but it takes a while to get to the level of communication that worked for me.

##### 2. Poor Notifications

Users find the **poor notifications** overwhelming and distracting, complicating their ability to tailor communication preferences.
[
See 2 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=2392830&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Alisha R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alisha R.")
AR

Alisha R.

Mid-Market (51-1000 emp.)

5.0/5

"click up is my most helpful organizational app"

What do you dislike about Click?

i don't like that when a new feature is released, the popups and sales tactics are too pushy

 ![Craig T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig T.")
CT

Craig T.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Team Management and Easy to Learn"

What do you dislike about Click?

Soo many email notifications which can be turned off but it takes a while to get to the level of communication that worked for me.

##### 3. Setup Challenges

Users face **complex setup challenges** with Click, leading to frustration and lengthy adjustments for effective communication.
[
See 2 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=2268182&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Craig T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig T.")
CT

Craig T.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Team Management and Easy to Learn"

What do you dislike about Click?

Soo many email notifications which can be turned off but it takes a while to get to the level of communication that worked for me.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"ease just a click away"

What do you dislike about Click?

high pricing and a complex setup required, like integration it can be made simple

##### 4. Complexity

Users find the **complexity of setup** for Click to be a significant hurdle, especially with integrations.
[
See 1 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1098432&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"ease just a click away"

What do you dislike about Click?

high pricing and a complex setup required, like integration it can be made simple

##### 5. Dependency Issues

Users find the **dependency issues** create a cluttered interface, especially during large project management.
[
See 1 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=2308963&qs=pros-and-cons#reviews)

See Related User Reviews

 ![jefferson m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "jefferson m.")
JM

jefferson m.

Mid-Market (51-1000 emp.)

4.0/5

"complete and flexible platform"

What do you dislike about Click?

Occasionally, the interface feels a bit cluttered, particularly when working on large projects that involve many dependencies. I also wish the mobile

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 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
IH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

1/24/2024

"Lots of powerfull options, but a bit of a complicated UI"

4.5/5

What do you like best about Click?

The amount of personalization and automation is very usefull in a B2B setting. We keep finding new ways to optimize and personalize our marketing campaigns with the tools in ClickDimensions. Also the options to connect the tool with other services is very usefull as it allows us to integrate with our other systems. Review collected by and hosted on G2.com.

What do you dislike about Click?

There is a big learning curve. We work with a lot of marketers from all over the world on ClickDimensions and most of them don't know most of the features. In my opinion the ease of use could be improved so more marketers will use more of the features. Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

On of our biggest needs that ClickDimensions is helping is marketing automation. We run a lot of campaings and before we had to manage everything in Excel sheets which was not ideal. It is easy to forget to follow up or make mistakes if everything is manual. By automating these processes we became much more efficient. Review collected by and hosted on G2.com.

Show More

Response from Ross Bateman of Click

[Editedit](https://www.g2.com/survey_responses/click-review-9147360/official_response/edit)

Thank you! We appreciate your feed back and are glad to hear ClickDimensions is a good fit for your organisation. We're glad to hear that you find the personalization and automation features useful for your marketing campaigns.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Mohit T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohit T.")
MT

Mohit T.

Team Lead & Manager - Recruiting and Delivery- Cloud/ ERP/ Oracle/ Salesforce Practice

Mid-Market (51-1000 emp.)

6/18/2024

"ClickDimensions Best marketing automation technology"

5/5

What do you like best about Click?

User interface is freindly

It very easy to integrate with Microsoft Dynamics365

You can easily creat and publish the surveys to gather customers feedbacks

Support team is always availble to help and resolve any issues. Review collected by and hosted on G2.com.

What do you dislike about Click?

There are very limited templates available for composing email campaigns.

It was extremely costly for team in terms of time to fix Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

ClickDimensions helps to understand Clients and track and identify leads and behavior. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Aanya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aanya S.")
AS

Aanya S.

Inside Sales Representative

Mid-Market (51-1000 emp.)

6/13/2024

"Excellent tool for marketing"

5/5

What do you like best about Click?

It's easy to use as sales person, it helps in email marketing and web content as well. Review collected by and hosted on G2.com.

What do you dislike about Click?

Nothing as of now, it is great for exprienced and fresher people. Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

I am very curious person and whenever i face any of problems in click dimensions, i try to resolve easily and quick. Email marketing content and web content is what i always needed to boosting my company image. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Shailesh J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shailesh J.")
SJ

Shailesh J.

Senior Customer Success Manager

Small-Business (50 or fewer emp.)

6/13/2024

"Perfect and Easy to Use"

3/5

What do you like best about Click?

Seamless Integration: Works perfectly with Microsoft Dynamics 365.

User-Friendly: Intuitive interface that's easy to navigate.

Robust Marketing Tools: Comprehensive tools for email marketing, campaign automation, web forms, and surveys. Review collected by and hosted on G2.com.

What do you dislike about Click?

Steep Learning Curve: Some features can be complex for new users.

Limited Customization: Email templates and forms have limited customization options.

Occasional Bugs: Occasional software glitches can disrupt workflow. Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

Difficulty in engaging and retaining customers. Review collected by and hosted on G2.com.

Show More

Response from Alex Moore of Click

[Editedit](https://www.g2.com/survey_responses/click-review-9784265/official_response/edit)

Hi Shailesh! We're sorry to hear about your experience with glitches. Our team are constantly working hard to address bugs and are always available to address any issues you may have. I also wanted to share that we have had some exciting Product Releases in 2024, unveiling updated email and form designers that feature new email templates and desktop/mobile customization, giving our customers more customization and editability than ever. And, we have more updates on the way! We also encourage all users to ensure they are using the most up to date version of our solution to ensure they have the best possible user experience. As always, our product team love hearing feedback about how we can improve our solution to meet the needs of the modern marketer. Please reach out anytime!

[See how Click improved](https://clickdimensions.com/)

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Consumer Electronics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Electronics")
UC

Verified User in Consumer Electronics

Small-Business (50 or fewer emp.)

6/13/2024

"Unified experience make it easier to manage all at one place"

4.5/5

What do you like best about Click?

ClickDimensions provides a variety of software to choose from. We went for the Hubspot marketing automation software. It gave us a holistic view of our marketing performance and the recommendations and analytics are very high quality, helping us in speedy decision making. The data can be modelled in many different ways and has helped us reach different customer groups with ease. Review collected by and hosted on G2.com.

What do you dislike about Click?

The software can look overwhelming at first and requires some hands on experience Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

It is helping us to improve our ROI, time to market, also helping in automating manual tasks and helping to identify latest trends. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
UH

Verified User in Higher Education

Enterprise (\> 1000 emp.)

1/24/2024

"ClickDimensions helps higher education organisations"

4/5

What do you like best about Click?

Marketing Automation in ClickDimensions allows my team to complete their tasks easier and therefore quicker. We find the Campaign Automation especially useful and we want to explore the use of Web Forms in the future to avoid manual imports of leads. Customer Support has been very helpful in answering our enquiries, too. Review collected by and hosted on G2.com.

What do you dislike about Click?

I dislike the fact that contact record view is different in Dynamics and ClickDimensions. I needed IT support to consolidate the views, so that I don't have to switch between them to view all the collected information about a contact. Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

ClickDimensions is solving the problem of sending GDPR-compliant emails by Subscription Management Opt-In method. Our team found switching to that method easy and now we are confident that we send only GDPR-compliant emails to our leads. Review collected by and hosted on G2.com.

Show More

Response from Ross Bateman of Click

[Editedit](https://www.g2.com/survey_responses/click-review-9147829/official_response/edit)

Thank you! We appreciate your feed back and are glad to hear ClickDimensions is a good fit for your organisation.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Ahmed E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmed E.")
AE

Ahmed E.

Data Analyst

Mid-Market (51-1000 emp.)

6/24/2024

"Complete marketing automation solution"

4/5

What do you like best about Click?

- It merge sales and marketing in way that get valuable insights and do work in smart

- It provides web intelligence and campaign automation Review collected by and hosted on G2.com.

What do you dislike about Click?

Providing support tutorial for applying webscraping with ClickDimensions Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

Improving marketing research and apply smart insights in a large scale

Which improves productivity and reduces time Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![NIRMAL P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NIRMAL P.")
NP

NIRMAL P.

Service Management Associate

Mid-Market (51-1000 emp.)

11/28/2023

"Best tool for email and social media automation for marketing"

5/5

What do you like best about Click?

The standout feature of SnapMetrics software lies in its seamless blend of user-friendly interface and unparalleled result-driven functionalities. It ensures continuous customer engagement through its intuitive design and remarkable outcome generation.

An exceptional tool that streamlines the creation and automation of emails, adeptly scheduling them based on your preferred timing. SnapMetrics extends its prowess to include survey creation and publication, facilitating the collection of valuable customer feedback and insights into their preferences.

In the realm of social media marketing and advertising, SnapMetrics reigns supreme, offering an invaluable feature set. It not only enables automated calculation of visitor view time but also meticulously tracks user activities on webpages and campaigns.

With its user-friendly design, SnapMetrics easily integrates with a myriad of third-party applications and platforms. Its adaptability spans across multiple web pages, efficiently gathering and unifying data for enhanced marketing strategies.

When it comes to customer communication, SnapMetrics stands as the optimal tool, boasting a plethora of features that simplify and elevate your workflow. Review collected by and hosted on G2.com.

What do you dislike about Click?

Expand template options for diverse campaigns, considering industry-specific themes and a user-friendly customization feature for a more personalized touch. Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

ClickDimensions addresses marketing challenges by simplifying automated campaigns, enhancing engagement, and providing analytics. This benefits by streamlining processes, boosting customer interaction, and refining strategies. Review collected by and hosted on G2.com.

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Response from Ross Bateman of Click

[Editedit](https://www.g2.com/survey_responses/click-review-8939522/official_response/edit)

Thanks Nirmal! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization.

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

1/24/2024

"Clunky interface, but good if you use Dynamics"

3/5

What do you like best about Click?

I find ClickDimensions to be a valuable tool due to its seamless integration with Microsoft Dynamics, our current CRM system.

The audiences feature enables us to delve into our CRM data, revealing more nuanced audience and lead types to inform targeted campaigns. Additionally, we leverage the A/B test feature to identify a winning strategy and make adjustments accordingly. Review collected by and hosted on G2.com.

What do you dislike about Click?

ClickDimensions is less feature-rich than other marketing platforms I've used previously e.g. autogenerating plain text verions of emails.

The interface for creating email campaigns is super clunky.

The training academy is also very basic. Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

Helping us to segment our data in our CRM, contact relevant people and see how they are interacting with our content on site Review collected by and hosted on G2.com.

Show More

Response from Ross Bateman of Click

[Editedit](https://www.g2.com/survey_responses/click-review-9147220/official_response/edit)

Thank you! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss our new email designer and discuss how we can assist further with training – please feel free to reach out directly to your Success Manager or contact us at success@clickdimensions.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Jeffrey M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey M.")
JM

Jeffrey M.

Senior Director of Marketing and Corporate Relations

Small-Business (50 or fewer emp.)

1/25/2024

"Overall Pretty Good with a few Issues"

3.5/5

What do you like best about Click?

Click Dimensions is easy to use and the reporting provided is excellent. Review collected by and hosted on G2.com.

What do you dislike about Click?

The editor and what actually gets sent out often look different. many times extra code will get stuck in the editor and it will affect font size, etc. Not exactly WYSIWYG. Also, because it pulls onl;y contacts from our AMS (Protech) and not registrants, etc. at times getting the marketing list correct is tricky. Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

It allows us to pull fresh data and track responses. Review collected by and hosted on G2.com.

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Response from Ross Bateman of Click

[Editedit](https://www.g2.com/survey_responses/click-review-9155691/official_response/edit)

Thanks Jeffrey! We're pleased to hear that you find ClickDimensions easy to use and value the excellent reporting. We understand your concerns about the editor and the AMS integration. I have raised this with your Success Manager, Krista. She will reach out to you directly to set up some 1:1 time to discuss the issues and update you on our latest updates.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

##### Categories on G2

[Survey](https://www.g2.com/categories/survey)[Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Marketing Automation](https://www.g2.com/categories/marketing-automation)

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