The G2 on Click

Click Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use, finding Click's interface intuitive and simplifying their email marketing efforts. (22 mentions)

Users appreciate the easy integrations of Click, enhancing efficiency and productivity with seamless connections to existing tools. (10 mentions)

Users value the ease of use and implementation, along with a robust feature set and excellent customer support. (10 mentions)

Users appreciate the intuitive interface of Click, finding it easy to navigate and very user-friendly. (10 mentions)

Users value the automation capabilities of ClickDimensions, enhancing marketing efficiency and streamlining decision-making processes. (9 mentions)

Users value the seamless integration with Microsoft Dynamics that enhances their marketing efforts and workflow efficiency. (9 mentions)

Users highlight the extensive support and features of ClickDimensions, making it easy to implement and use effectively. (7 mentions)

Users find the complexity of Click overwhelming, requiring tedious learning and hands-on experience for effective use. (5 mentions)

Users criticize the poor interface design of Click, noting inconsistent functionality and a lack of modern UX updates. (5 mentions)

Users find the difficult learning curve challenging, requiring expert knowledge for effective use of Click's features. (4 mentions)

Users find layout issues detracting from ClickDimensions’ overall user experience, citing poor UX and inconsistent functionality. (4 mentions)

Users find the steep learning curve challenging, requiring extensive training to navigate Click's complex features effectively. (4 mentions)

Users find the limited customization options in Click unsatisfactory compared to other automation tools, impacting flexibility and usability. (4 mentions)

Users find ClickDimensions to be not intuitive, facing a steep learning curve and clunky email campaign creation. (4 mentions)

Users find ClickDimensions to be not user-friendly, struggling with a steep learning curve and a clunky interface. (2 mentions)

Top Pros or Advantages of Click

1. Ease of Use

Users love the ease of use, finding Click's interface intuitive and simplifying their email marketing efforts.

See 22 mentions

See Related User Reviews

GAURAV SINGH W.

Mid-Market (51-1000 emp.)

4.5/5

"feedback after using click dimensions"

What do you like about Click?

Accesibility and easy to use interface. User Friendly

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best marketing automation software"

What do you like about Click?

It simplifies email marketing. It can automate marketing campaigns and worlflows.

2. Easy Integrations

Users appreciate the easy integrations of Click, enhancing efficiency and productivity with seamless connections to existing tools.

See 10 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Growing Engagement"

What do you like about Click?

Their multiple integrations to automate reports, insights, and keep a track of everything at one place.

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great assistance to automate daily tasks"

What do you like about Click?

Robust integration with all Microsoft Office applications make it very efficient to use for colleagues who are not technical users

3. Features

Users value the ease of use and implementation, along with a robust feature set and excellent customer support.

See 10 mentions

See Related User Reviews

Pearl C.

Small-Business (50 or fewer emp.)

5.0/5

"Highly recommended"

What do you like about Click?

It is easy to use and implement. I like the features. Easy to integrate. I use it frequently. And customer support is great.

Manea A.

Small-Business (50 or fewer emp.)

4.5/5

"Very Good Experince"

What do you like about Click?

Very Easy to use Number of Features Ease of Implementation

4. Intuitive

Users appreciate the intuitive interface of Click, finding it easy to navigate and very user-friendly.

See 10 mentions

See Related User Reviews

GAURAV SINGH W.

Mid-Market (51-1000 emp.)

4.5/5

"feedback after using click dimensions"

What do you like about Click?

Accesibility and easy to use interface. User Friendly

Zuhaib M G.

Small-Business (50 or fewer emp.)

3.0/5

"Balance experience"

What do you like about Click?

User interface is good and neet and easy to navigate

5. Automation

Users value the automation capabilities of ClickDimensions, enhancing marketing efficiency and streamlining decision-making processes.

See 9 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best marketing automation software"

What do you like about Click?

It simplifies email marketing. It can automate marketing campaigns and worlflows.

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Growing Engagement"

What do you like about Click?

Their multiple integrations to automate reports, insights, and keep a track of everything at one place.

6. Integrations

Users value the seamless integration with Microsoft Dynamics that enhances their marketing efforts and workflow efficiency.

See 9 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Growing Engagement"

What do you like about Click?

Their multiple integrations to automate reports, insights, and keep a track of everything at one place.

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great assistance to automate daily tasks"

What do you like about Click?

Robust integration with all Microsoft Office applications make it very efficient to use for colleagues who are not technical users

7. Helpful

Users highlight the extensive support and features of ClickDimensions, making it easy to implement and use effectively.

See 7 mentions

See Related User Reviews

Aneel R.

Mid-Market (51-1000 emp.)

4.5/5

"ClickDimensions is a highly reccomended tool for all marketing Professionals"

What do you like about Click?

Features & customer support is far better.

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Unified experience make it easier to manage all at one place"

What do you like about Click?

ClickDimensions provides a variety of software to choose from. We went for the Hubspot marketing automation software. It gave us a holistic view of ou

Top Cons or Disadvantages of Click

1. Complexity

Users find the complexity of Click overwhelming, requiring tedious learning and hands-on experience for effective use.

See 5 mentions

See Related User Reviews

kirtan j.

Small-Business (50 or fewer emp.)

5.0/5

"Review"

What do you dislike about Click?

Inconsistent functionality. Poor UX. Drag drop landing page not good

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best marketing automation software"

What do you dislike about Click?

The complexity and the learning curve is a bit tedious. Also the cost can be comparatively high.

2. Poor Interface Design

Users criticize the poor interface design of Click, noting inconsistent functionality and a lack of modern UX updates.

See 5 mentions

See Related User Reviews

kirtan j.

Small-Business (50 or fewer emp.)

5.0/5

"Review"

What do you dislike about Click?

Inconsistent functionality. Poor UX. Drag drop landing page not good

Rickey J.

Mid-Market (51-1000 emp.)

4.5/5

"Best Marketing Experience for MS 365"

What do you dislike about Click?

Limitations in the Social media area, UX needs to be updated to be more modern, but it still passes the eye test. Would love to see more ability to cu

3. Difficult Learning

Users find the difficult learning curve challenging, requiring expert knowledge for effective use of Click's features.

See 4 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best marketing automation software"

What do you dislike about Click?

The complexity and the learning curve is a bit tedious. Also the cost can be comparatively high.

Shailesh J.

Small-Business (50 or fewer emp.)

3.0/5

"Perfect and Easy to Use"

What do you dislike about Click?

Steep Learning Curve: Some features can be complex for new users. Limited Customization: Email templates and forms have limited customization options

4. Layout Issues

Users find layout issues detracting from ClickDimensions’ overall user experience, citing poor UX and inconsistent functionality.

See 4 mentions

See Related User Reviews

kirtan j.

Small-Business (50 or fewer emp.)

5.0/5

"Review"

What do you dislike about Click?

Inconsistent functionality. Poor UX. Drag drop landing page not good

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Amazing for market automation"

What do you dislike about Click?

The ClickDimensions user interface could be more intuitive and user-friendly, with enhancements to streamline navigation and improve overall user expe

5. Learning Curve

Users find the steep learning curve challenging, requiring extensive training to navigate Click's complex features effectively.

See 4 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Best marketing automation software"

What do you dislike about Click?

The complexity and the learning curve is a bit tedious. Also the cost can be comparatively high.

Shailesh J.

Small-Business (50 or fewer emp.)

3.0/5

"Perfect and Easy to Use"

What do you dislike about Click?

Steep Learning Curve: Some features can be complex for new users. Limited Customization: Email templates and forms have limited customization options

6. Limited Customization

Users find the limited customization options in Click unsatisfactory compared to other automation tools, impacting flexibility and usability.

See 4 mentions

See Related User Reviews

Shailesh J.

Small-Business (50 or fewer emp.)

3.0/5

"Perfect and Easy to Use"

What do you dislike about Click?

Steep Learning Curve: Some features can be complex for new users. Limited Customization: Email templates and forms have limited customization options

Rickey J.

Mid-Market (51-1000 emp.)

4.5/5

"Best Marketing Experience for MS 365"

What do you dislike about Click?

Limitations in the Social media area, UX needs to be updated to be more modern, but it still passes the eye test. Would love to see more ability to cu

7. Not Intuitive

Users find ClickDimensions to be not intuitive, facing a steep learning curve and clunky email campaign creation.

See 4 mentions

See Related User Reviews

kirtan j.

Small-Business (50 or fewer emp.)

5.0/5

"Review"

What do you dislike about Click?

Inconsistent functionality. Poor UX. Drag drop landing page not good

Rickey J.

Mid-Market (51-1000 emp.)

4.5/5

"Best Marketing Experience for MS 365"

What do you dislike about Click?

Limitations in the Social media area, UX needs to be updated to be more modern, but it still passes the eye test. Would love to see more ability to cu

8. Not User-Friendly

Users find ClickDimensions to be not user-friendly, struggling with a steep learning curve and a clunky interface.

See 2 mentions

See Related User Reviews

kirtan j.

Small-Business (50 or fewer emp.)

5.0/5

"Review"

What do you dislike about Click?

Inconsistent functionality. Poor UX. Drag drop landing page not good

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Amazing for market automation"

What do you dislike about Click?

The ClickDimensions user interface could be more intuitive and user-friendly, with enhancements to streamline navigation and improve overall user expe

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G2 reviews are authentic and verified.

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Kanishak S.

Client Servicing Executive

Small-Business (50 or fewer emp.)

6/13/2024

"Review for ClickDimensions"

4/5

What do you like best about Click?

Very easy to use and Good way of communicating through emails. Social media. Review collected by and hosted on G2.com.

What do you dislike about Click?

Sometimes there are alot of glitches while using it. Review collected by and hosted on G2.com.

Response from Amy Montague of Click

edit

Thank you for your review! We truly appreciate your feedback and are thrilled to hear about your positive experience with Click

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

6/19/2024

"I have been relied on G2 for the past 3 monthsand it is the best in the market"

5/5

What do you like best about Click?

After a long & detailed research for my small business,i can vouch for clickdimensions and i can openly say that its the best in the market among all other sites /softwares i have used. Review collected by and hosted on G2.com.

What do you dislike about Click?

Nothing.i have been using this product for past 3 months.i didnt see any dislikes on it. Review collected by and hosted on G2.com.

Verified User in Construction

Mid-Market (51-1000 emp.)

4/21/2022

"Marketing Automation with some limitations"

3/5

What do you like best about Click?

The support team at Click Dimensions is great, they are speedy and offer some great advice. Their individual marketing tools are pretty easy to pick up and use. Review collected by and hosted on G2.com.

What do you dislike about Click?

The marketing tools do talk to one another but can be quite a process to have them all work cohesively. There are many limitations that we have faced such as; Marketing lists can only be tied to one subscription list, cannot combine email preferences in unsubscribe, and cannot include a survey in unsubscribe. We have been able to find workarounds with the support team however it is not ideally how we would like things to be set up. Review collected by and hosted on G2.com.

Recommendations to others considering Click:

Do a full analysis on ClickDimensions, Hubspot & Marketo and determine which one fits your needs. Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

ClickDimensions has allowed us to capture leads, have their profiles within our CRM and track their activity through the lead process. We're able to communicate with our segmented customers effectively. Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

edit

We appreciate your feedback and we’re glad to hear ClickDimensions has enabled you to capture leads and communicate effectively with your customers. We will take your feedback regarding marketing lists and unsubscribes back to our product team.

GAURAV SINGH W.

Sr. Manager

Mid-Market (51-1000 emp.)

6/13/2024

"feedback after using click dimensions"

4.5/5

What do you like best about Click?

Accesibility and easy to use interface. User Friendly Review collected by and hosted on G2.com.

What do you dislike about Click?

As of now, I don't have any reasons to dislike clickdimensions. Review collected by and hosted on G2.com.

Alif I.

Protégés Program (Research Study Assistant)

Small-Business (50 or fewer emp.)

6/16/2024

"Review regarding to ClickDImensions"

5/5

What do you like best about Click?

it is the best platform for marketing small bussiness enterprise Review collected by and hosted on G2.com.

What do you dislike about Click?

Sometimes target consumers will shutdown the link marketing when they see through email and social media link Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

6/18/2024

"Amazing for market automation"

4/5

What do you like best about Click?

mARKET AUTOMATION IS VERY AMAZING, the market intelligence dashboard gives a birdseye view of the activities going on. Review collected by and hosted on G2.com.

What do you dislike about Click?

The ClickDimensions user interface could be more intuitive and user-friendly, with enhancements to streamline navigation and improve overall user experience for more efficient and enjoyable interactions. Review collected by and hosted on G2.com.

Verified User in Computer Hardware

Mid-Market (51-1000 emp.)

1/23/2024

"Pretty straight forward"

4/5

What do you like best about Click?

I typically use ClickDimensions daily in my job wheather it's for building out mass emails, currating marketing lists, or sending out the emails themselves. I'd consider myself a between a novice and intermediate, but found I found it pretty easy to use and implement for what our company uses it for. Our personal rep is also great when we need support. Review collected by and hosted on G2.com.

What do you dislike about Click?

Random times that mass emails do not send to our database that no one can explain why. Also sometimes the save feaute when building out an email will glitch out and never save thus loosing all work. Review collected by and hosted on G2.com.

Response from Ross Bateman of Click

edit

Thank you! We appreciate your review and are glad to hear ClickDimensions is a good fit for your organisation.

Manea A.

Functional Consultant

Small-Business (50 or fewer emp.)

6/24/2024

"Very Good Experince"

4.5/5

What do you like best about Click?

Very Easy to use

Number of Features

Ease of Implementation Review collected by and hosted on G2.com.

What do you dislike about Click?

I can say if it support Arabic Language it will be Amazing. Review collected by and hosted on G2.com.

Pearl C.

Senior Hiring Manager (Human Resource)

Small-Business (50 or fewer emp.)

6/13/2024

"Highly recommended"

5/5

What do you like best about Click?

It is easy to use and implement. I like the features. Easy to integrate. I use it frequently. And customer support is great. Review collected by and hosted on G2.com.

What do you dislike about Click?

None. Stating all the benefits I do not dislike anything. Review collected by and hosted on G2.com.