Click Connector not only allows a live chat on our site but also has AI bots, and traditional flow driven chat bots ... but the surprise was that we can also respond to comments in posts on Facebook (might also be able to do that on other social platforms but we really only use Facebook). The interface is a huge step up from the previous platform we were using. Overall, this keeps our response times to minutes (in work hours) on all platforms. Review collected by and hosted on G2.com.

We dont really have any dislikes. There were some minor teething issues but support resolved that so quickly .. not an issue. Review collected by and hosted on G2.com.

Good onmi channel communication tool.

Works with most things that you would want. Review collected by and hosted on G2.com.

Horrible customer support. After 2 weeks, I still haven't gotten a reply. Review collected by and hosted on G2.com.