We’ve always prided ourselves on being customer-focused, and ClickConnector helps us back that up with action. The Help Desk is intuitive, flexible, and makes it easy for our support team to stay ahead of customer needs. It keeps things organized without being overly complex, which is rare in this space. Review collected by and hosted on G2.com.

Their onboarding team was excellent and responsive. Review collected by and hosted on G2.com.

This clickconnector's connectors are rock solid, reliable and the support team is responsive and knowledgeable. The platform's flexibility and adaptability have been a perfect fit for our complex integration needs. Review collected by and hosted on G2.com.

Occcasional minor sync delays but these are rare and quickly resolved by the support team. Review collected by and hosted on G2.com.

Easy setup, customizable workflows, real time data sync and i love the automation capabilities Review collected by and hosted on G2.com.

every feature is good just a little technical expertise to fully leverage Review collected by and hosted on G2.com.

In our organization [Vention] we have use clickconnector efficient customer inquiry organization, their automation feature is superb and the seamless integration as well as their responsive customer support. Review collected by and hosted on G2.com.

Nothing much, reporting tools should be more detailed. Review collected by and hosted on G2.com.

Clickconnect has user friendly interface, robust automation features, excellent integration capabilities. Review collected by and hosted on G2.com.

Limited advanced features for complex workflows. Review collected by and hosted on G2.com.

The intuitive drag and drop interface and extensive connector library have made integrating various systems effortless, saving our team significant development time. Their customer service is everything Review collected by and hosted on G2.com.

Nothing, EVERYTHING about clickconnect is good just a little adjustment on niche apps Review collected by and hosted on G2.com.

It has helped me provide better attention to my users, with the tools it offers I can integrate the chat channels of my main networks like WhatsApp, Facebook, Instagram, being able to automate the response processes. Review collected by and hosted on G2.com.

At first, there are so many things that can be done that the implementation can be a bit overwhelming, but over time it is a great tool. Review collected by and hosted on G2.com.

It allows me to connect different social networks and channels to be able to respond to users, and I can also automate responses. Review collected by and hosted on G2.com.

At the moment, there is no option to create menus on WhatsApp. I would like them to integrate that option in the future. Review collected by and hosted on G2.com.

We can get all customer details directly from Shopify for our support agents in Clickconnector. No need to switch or search for another tool for more customer details. That way you have all valuable data in 1 support tool like orders, last messages, tracking information etc. This is very handy. They also have integration with AI tools like chatGPT which again saves you a ton of time. Review collected by and hosted on G2.com.

2 things. 1) I would like to see a better UX/UI as I am quite lost in the navigation. 2) As I like automation, we need more native integrations. Zappier is ok but expensive. I understand that creating a native integration is one of the harder tasks and costs some money that would rather be spent on creating features, but APIs, webhooks, and native integrations are how the product stands out and makes it more powerful. They have API, webhook and even Zappier but I need more native integrations like Hubspot, Brevo (old Sendinblue) etc. Review collected by and hosted on G2.com.

- Team is amazing at ClickConnetor, they actively listen to their customers and implement those actively.

- The product is mature and packed with features

- If you want to start simple or have deep customization they have got you covered. Review collected by and hosted on G2.com.

- Lack of mobile app, you can use it as PWA but sometimes you might notifications. It works flawlessly on the web browser but Phone app would be cherry on top. Review collected by and hosted on G2.com.