KW
Kelley W.
Events Specialist
Small-Business (50 or fewer emp.)
"Easy to Use, Backed by Great Customer Service"
5/5
What do you like best about ClickBid?

The software is easy to use and ClickBid provides great customer service! Review collected by and hosted on G2.com.

What do you dislike about ClickBid?

I have no complaints with ClickBid. All concerns are easily resolved. Review collected by and hosted on G2.com.

Response from Caroline Klairter of ClickBid
Edit edit

Thank you for your kind words! We're glad to hear that ClickBid has been easy to use for you and that our customer service has been helpful.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Small Nonprofit"
4.5/5
What do you like best about ClickBid?

The support team’s response time is great. We always get a reply quickly, even if it’s just a brief, “I don’t know, but I’m looking into it.” Review collected by and hosted on G2.com.

What do you dislike about ClickBid?

At first, we struggled with some of our older donors being able to use the digital format, but once they’ve been shown how it works, they do enjoy it. Review collected by and hosted on G2.com.

Kaleigh K.
KK
Kaleigh K.
Artist Relations Liaison
Small-Business (50 or fewer emp.)
"Great for Events, Improvement Needed on Ticketing"
2.5/5
What do you like best about ClickBid?

I like that ClickBid allows both the company and the guest to enter information seamlessly. The seating feature is also something I find enjoyable. Review collected by and hosted on G2.com.

What do you dislike about ClickBid?

Ticketing pages are complicated. Review collected by and hosted on G2.com.

Response from Caroline Klairter of ClickBid
Edit edit

Thank you for your feedback on the ticketing pages. We are constantly working to improve our user experience and will take your comments into consideration.

KR
Kelli R.
Founder
Small-Business (50 or fewer emp.)
"Easy to Use, Feature-Rich Tool for Maximizing Auction Fundraising"
4.5/5
What do you like best about ClickBid?

It's easy to use and has the features that help maximize our auction fundraising Review collected by and hosted on G2.com.

What do you dislike about ClickBid?

easier to integrate with our other event applications Review collected by and hosted on G2.com.

EN
Esteban N.
Director of IT
Religious Institutions
Mid-Market (51-1000 emp.)
"Very comprehensive, good value"
5/5
What do you like best about ClickBid?

The Event Butler works great during the event. Review collected by and hosted on G2.com.

What do you dislike about ClickBid?

There are many options in different menus, but not difficult to follow. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Attentive customer service, great for auctions"
2.5/5
What do you like best about ClickBid?

They have continued to make improvements to modernize and invest in the platform. Review collected by and hosted on G2.com.

What do you dislike about ClickBid?

Make it more versatile by offering more specialized event support and features Review collected by and hosted on G2.com.

Mary S.
MS
Mary S.
Small-Business (50 or fewer emp.)
"ClickBid is Amazing"
5/5
What do you like best about ClickBid?

The best part of using ClickBid is by far the Customer Service. The staff literally became part of our team and were ready, willing and avialable to assist us in any way we needed them. Thier expertiese and service were execellent and we are looking forward to working with them for our 3rd year. Review collected by and hosted on G2.com.

What do you dislike about ClickBid?

We have no complaints regarding ClickBid. Review collected by and hosted on G2.com.

AK
Arya K.
Project Manager
Mid-Market (51-1000 emp.)
"My experience with Clickbid. It's amazing, i highly recommend it."
5/5
What do you like best about ClickBid?

The best thing about using Clickbid is by far the customer support team. The team behind it ensures we get the best out of this great platform. We are able to use great and amazing features like the live stream and texting bidders in order to get lots of engagement. Review collected by and hosted on G2.com.

What do you dislike about ClickBid?

So far so good. Nothing to dislike about this great platform. I highly recommend it. Review collected by and hosted on G2.com.

GV
George V.
Small-Business (50 or fewer emp.)
"Great experience using ClickBid!"
5/5
What do you like best about ClickBid?

The ClickBid platform was a game changer in our online auction. We were able to use lots of the cool features like the live stream and texting bidders to get lots of engagement. Review collected by and hosted on G2.com.

What do you dislike about ClickBid?

No real downsides other than taking some time to learn the software and get everything set up. Tom went above and beyond to help out with this. Review collected by and hosted on G2.com.

ZS
Zach S.
Small-Business (50 or fewer emp.)
"An intuitive, simple and user friendly experience"
5/5
What do you like best about ClickBid?

Having all your tools simply labeled and easily navigatable makes for a refined and stress-free experience. Review collected by and hosted on G2.com.

What do you dislike about ClickBid?

I would recommend having a simple "save" button when making changes or updates in most fields/tabs. I believe it auto saves/updates most of the time (and there is the complete and go back button) but having that certainity and simplicity would be beneficial. I also would add my vote for supplying a way to have auction items open at a specific time automatically. Review collected by and hosted on G2.com.