---
title: Click2Coach Reviews
meta_title: 'Click2Coach Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Click2Coach works for a business like yours.
aggregate_rating:
  rating_value: 3.8
  review_count: 2
  scale: '5'
date_modified: '2026-04-26'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---


# Click2Coach Reviews
**Vendor:** Envision  
**Category:** [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 2
## About Click2Coach
Click2Coach offres what you need to manage your business and customer experience including interaction recording, desktop activity recording during an interaction, evaluation and feedback, and more.




## Click2Coach Reviews
  ### 1. Ease of use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2021

**What do you like best about Click2Coach?**

How easy the software/program was to navigate. Very straightforward and delivers exactly what it promises

**What do you dislike about Click2Coach?**

The one thing I disliked was how long support takes to answer when you reach out. Id like to see the customer service aspect improve in the future.

**What problems is Click2Coach solving and how is that benefiting you?**

Problems that I am solving are the training and recruiting aspect of the company. It's solving a lot and has been extremely beneficial and invaluable to the company.

  ### 2. Ok I guess

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2019

**What do you like best about Click2Coach?**

We've only used this for reviewing recorded calls and our scores on them, so for that it works fine. 

**What do you dislike about Click2Coach?**

Nothing I can think of, I've never had an issue with it. 

**Recommendations to others considering Click2Coach:**

It seems to work well for what we use it for. 

**What problems is Click2Coach solving and how is that benefiting you?**

We just use it to review our call quality scores, and it works fine for that. 


## Click2Coach Discussions
  - [What is Click2Coach used for?](https://www.g2.com/discussions/what-is-click2coach-used-for)

- [View Click2Coach pricing details and edition comparison](https://www.g2.com/products/click2coach/reviews?open_modal_url=%2Fproducts%2Fclick2coach%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fclick2coach%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-08+10%3A34%3A52+-0500&secure%5Bsession_id%5D=87eb493e-6c84-47fa-a2d8-aad83c535999&secure%5Btoken%5D=d702df01bd1f3d7dd1d28e18b8125d92f28a32445927df885008362d3766d638&format=llm_user)

## Click2Coach Features
**Additional Functionality**
- Call Reporting
- Automatic Call Distribution
- Call Whispering
- Callback Scheduling
- CRM
- Call Tagging
- Dashboard
- Call Recording
- Alerts/Escalation
- AI Copilot
- Call Transcription
- Queue Management
- Manual Dialer
- Call Tracking
- Auto-Dialer
- Call Monitoring
- Activity Tracking
- Multi-Channel Communication
- Contact Management
- Sentiment Analysis
- Progressive Dialer
- Voice Recognition
- Reporting/Analytics
- Monitoring
- IVR
- Call Logging
- Chatbot
- Third-Party Integrations
- Outbound Call Center
- Interaction Tracking
- Voice Mail
- Call Routing
- Automated Responses
- API
- Call Transfer
- AI Summarization
- Call Center Management
- Inbound Call Center
- Surveys & Feedback
- Chat/Messaging
- Predictive Dialer
- Blended Call Center
- Caller ID
- Generative AI
- Performance Management
- Computer Telephony Integration
- Call Scripting

**Workforce Management**
- Agent Availability
- Skills Management
- Shift Scheduling
- Agent Self-Service
- Mobile Access
- Service Level Agreement (SLA) Management
- Performance Management
- Queue Management
- Compliance Management
- Customer Experience Management
- Attendance Management
- Employee Management
- Time Off Management

**Administration**
- Automation
- Productivity Analysis
- Dashboards
- Labor Forecasting
- Intraday Management
- Quality Management

**Additional Functionality**
- Performance Metrics
- Leave Tracking
- Call Monitoring
- AI Copilot
- For Call Centers
- Employee Time Tracking
- Third-Party Integrations
- Generative AI
- Activity Monitoring
- Reporting/Analytics
- API
- Call Recording
- Approval Process Control
- Skills Tracking
- Activity Tracking
- Variable Workforce
- Employee Coaching Tools
- Employee Database
- Online Time Clock
- Agent Interface

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