In my experience, the time tracking toggle button has been especially useful for accurately recording technicians’ time without creating additional workload. The platform also makes it easy to submit intuitive work order requests without requiring a login — users can simply scan QR codes for assets or locations to generate a request. I like that work orders can be quickly categorized as preventive or reactive, with scheduling options available right on the same page.

Another strong point is Click Maint’s active feature request system. They collect feedback from users and their development team consistently works on requested improvements. The platform overall feels stable, easy to navigate, and is backed by a responsive customer support team that addresses issues quickly. Review collected by and hosted on G2.com.

The KPI dashboard has been less helpful. It’s not interactive and can be difficult to use for analysis. Asset management also has limitations: equipment is either marked active or deleted, with no option to classify assets as inactive while still retaining historical data. Additionally, asset offline time cannot be edited, meaning that any errors require assistance from support staff to correct. Review collected by and hosted on G2.com.

What I like about using Click Maint is how accessible the program is, both in the app and on the website. I also appreciate the newer features, such as the ability to create enterprises for multiple properties, which makes it easier to keep everything organized. Review collected by and hosted on G2.com.

One improvement I think would be helpful for Click Maint is making it easier to communicate with the person who submitted a maintenance request through the app or website, potentially by using the “comment” section within the work order. Another suggestion is to allow adding more than one location in the “Locations” section when creating a work order, since some requests may involve multiple areas. Review collected by and hosted on G2.com.

I like the fact that it is very easy to use and figure stuff out. Review collected by and hosted on G2.com.

it would be nice to be able to have two different locations on one account so we can just click on one of the locations and all of the work orders at that location are all there rather than both locations work orders are mixed up Review collected by and hosted on G2.com.

Very easy to use and implement. Everything is straight forward to set up and find what you are looking for. Great for small to medium size companies. There have been some technical issues but customer support has been quick and helpful in fixing them. It has made our asset and facility management so much smoother and visible since we implemented Click Maint. They are adding new features all the time, listening to customer recommendations, are very transparent on their goals for each quarter, and have a solid roadmap for future features. Review collected by and hosted on G2.com.

It is not as feature heavy as other CMMS. Review collected by and hosted on G2.com.

Ease of use and integration across multiple locations. Review collected by and hosted on G2.com.

At the moment, it is fulfilling our basic operational needs. Looking forward to future updates. Review collected by and hosted on G2.com.

The Click Maint CMMS is simple and easy to use. It is robust enough to meet the needs of our organization without alot of "bells and whistles" that we did not need. The price is exceptional and includes support from customer support services as needed as well as ongoing webinars without an additional cost. Easy for anyone to submit a work order, with pictures and defined information with QR code or a link that can be emailed. The system build was very easy after initial onboarding. The whole system makes my life alot easier as everything I need is in one place. I use it every day from data entry to tracking/monitoring/scheduling, updating email correspondence to report generation. Simple and effective! Review collected by and hosted on G2.com.

I have not found anything that I dislike about the system as yet. There are some things that are unique to our organization that I've had to customize through "work-arounds", but what I've not been able to figure out how to do the customer support team has helped me find strategies that work. Review collected by and hosted on G2.com.

We’re approaching the end of our first year using Click Maint CMMS software, and it’s been a strong and rewarding partnership. Click has proven to be an excellent fit for our needs for several key reasons:

Affordable: Low annual fees make it budget-friendly without compromising functionality.

Secure & Accessible: As a web-based platform, it meets our technology team’s security standards and can be accessed from anywhere with an internet connection.

Responsive Support: Any issues are addressed promptly and effectively.

Accurate Reporting: Cost tracking and reporting are now precise and reliable.

As the company continues to grow, it’s clear they’re listening to customer feedback and making meaningful improvements on a regular basis. With the addition of regular newsletters and webinars, their already strong communication has become even more engaging and informative.

Overall, our first year with Click Maint has been a success, and we look forward to what the next year brings. Review collected by and hosted on G2.com.

The core of the program is very good. Some custom options that we would like to see have been in development for quite some time and as yet have not been released for everyone. Generally, shortcomings are few. Review collected by and hosted on G2.com.

Easy to use. Quick to adopt. intuitive. mobile friendly. Easy to add photos Review collected by and hosted on G2.com.

The support page with frequest FAQ could be easier to get to. Integrate to use outdoor grounds with maps Review collected by and hosted on G2.com.

I appreciate the aspect of Click Maint CMMS that allows me to preplan certain work orders. This preplanning capability is extremely beneficial because it lets me set up work orders as recurring monthly tasks. By doing so, I no longer have to worry about manually reminding my team members to complete these tasks. This feature adds a layer of automation and efficiency to our workflow, minimizing the chances of missing critical maintenance activities and ensuring seamless operation. It simplifies the process of managing routine tasks and enhances productivity by handling repetitive scheduling without constant oversight. Review collected by and hosted on G2.com.

Nothing that I am aware of Review collected by and hosted on G2.com.

The ease of setting up the program. Yes, there is a bit of work but tracking maintenance activity and costs is important to us. Review collected by and hosted on G2.com.

For us, there is no downside currently. We like all the features that there and it is easy to use for everyone. Review collected by and hosted on G2.com.