--- title: CleverTap Reviews meta\_title: 'CleverTap Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 670 reviews by the users' company size, role or industry to find out how CleverTap works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 670 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # CleverTap Reviews & Product Details Visit Website CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompasses every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real time. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer engagement. CleverTap's CleverAI™ Decisioning Engine and Agentic Universe is designed to maximize ROI. It enables true individualization — where every customer is a segment of one. A suite of intelligent, purpose-built AI agents works seamlessly in the background, optimizing every interaction across message, content, channel, and timing, so teams can stay focused on outcomes. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale. CleverTap is trusted by 2000 customers, including TiltingPoint, Gamebasics, Big Fish, MobilityWare, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco. Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ and 360 One, the company is headquartered in Mountain View, California, with presence in San Francisco, New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, and Jakarta. For more information, visit clevertap.com or follow us on: LinkedIn: https://www.linkedin.com/company/clevertap/ Twitter: https://twitter.com/CleverTap * * * Product Website CleverTap Seller [CleverTap](https://www.g2.com/sellers/clevertap) Discussions [CleverTap Community](https://www.g2.com/products/clevertap/discuss) Languages Supported English Solution Type All-in-One Overview by Ananth T Show More ## Pricing Pricing provided by CleverTap. ### Essentials $75.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/clevertap/pricing) ## CleverTap Integrations (13) What do users say about integrations? Verified by CleverTap [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ameyo by Exotel Cloud Contact Center ](https://www.g2.com/products/ameyo-by-exotel-cloud-contact-center/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amplitude Analytics ](https://www.g2.com/products/amplitude-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AppsFlyer ](https://www.g2.com/products/appsflyer/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Databricks ](https://www.g2.com/products/databricks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Exotel Customer Communication Platform ](https://www.g2.com/products/exotel-customer-communication-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Firebase ](https://www.g2.com/products/firebase/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gupshup ](https://www.g2.com/products/gupshup/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Hightouch ](https://www.g2.com/products/hightouch/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Infobip ](https://www.g2.com/products/infobip/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LeadSquared Sales CRM ](https://www.g2.com/products/leadsquared-sales-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mixpanel ](https://www.g2.com/products/mixpanel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Piano Activation ](https://www.g2.com/products/piano-activation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify Plus ](https://www.g2.com/products/shopify-plus/reviews) Show More RZ Renat Z. Advisor Mid-Market (51-1000 emp.) 12/16/2024 "Capable product that does not work" 1/5 What do you like best about CleverTap? Good amount of functionality and ideas behind the product. We aplied the Clevertap for our customer marketing automation project at the middle-size transportation and logistics company, however after initial success the whole system stopped working and had to be replaced with customer.io Review collected by and hosted on G2.com. What do you dislike about CleverTap? Even simple things do not work and support is a waste of time Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? Staying in touch with customers, mass communication Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Thank You page ![Harsh J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harsh J.") HJ Harsh J. Business/Product Analyst Mid-Market (51-1000 emp.) 11/15/2021 "Not very useful tool. Slow and expensive" 1/5 What do you like best about CleverTap? The ease of creating funnels and segmentation is what I like about CleverTap. On a daily basis, we use segmentation to send out notifications to our users. This is a nifty feature. We like the feature that clevertap can provide push amplification to the notifications which means it will retry sending a notification multiple times if it fails to render on the user's app in the frst attempt. Review collected by and hosted on G2.com. What do you dislike about CleverTap? The tool is very slow. Some internal Clevertap events can sometimes only be used under specific charts like Push impressions event is only available in Events chart and not in trends chart. It is IMPOSSIBLE to edit a saved chart or review if the chart was created correctly. The only way to save a chart is to create a dashboard and you cannot edit it at all except for the date range. This is a basic need and every tool should have it. Amplitude does a fantastic job at this and clevertap should take a few pointers from their playbook. Review collected by and hosted on G2.com. Recommendations to others considering CleverTap: This is a very slow tool. Please review all options before considering as it is quite expensive. Not recommended for a sandhill startup. Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? We use Clevertap mainly for notifications. These are used to drive our DAUs as well as in helping users understand the app. We also use it to make users do specific actions in the app to drive awareness and educate them. The sun spread funnels chart gives us a quick We also use Clevertap for tracking daily login funnels and creating funnels of activity via notifications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mayank P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayank P.") MP Mayank P. Angel Investor Mid-Market (51-1000 emp.) 9/3/2021 "Hidden Bills, Very poor support, they are big company don’t care startups." 0/5 What do you like best about CleverTap? Clean UI, Lot of commitments, Fancy reports which you have to pay extra addons Review collected by and hosted on G2.com. What do you dislike about CleverTap? 1. Hidden fees, I was subscribed to a startup plan which they promise for free for a year but just because I was not part of their investor circle they gave me 7000 Rs. 2. It took us 1 month to figure out how to set up proper events and get meaningful reports, there is no support, all the replies to tickets after 12 hours. 3. We reported this is taking spam traffic, they claimed it’s working well and billed us 32,000 which is 5X of my subscription. Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? I was looking full-stack marketing solution that could work end to end with my product. Review collected by and hosted on G2.com. Show More Response from Marilyn Latham of CleverTap [Editedit](https://www.g2.com/survey_responses/clevertap-review-4985713/official_response/edit) Hi Mayank, Thank you for posting a review, and we're sorry to hear that your experience was not up to expectations. We would like the opportunity to talk and investigate your feedback further. We've have looked at your account, and you were charged overages for August as you had exceeded the stated tier limits. We had even notified the billing admin (in this case, it was your email) at every step -- 80%, 100%, 125%, 150%, 200%, 250%, 300%, and 600%. We have refunded the overage amount as you mentioned that you are still testing out CleverTap and have not completed the integration. Please don't hesitate to contact my colleague at tanushree@clevertap.com to work with you to resolve any issues that you may have. -Marilyn Latham Validated ReviewerSource: Organic ## Questions about CleverTap? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about CleverTap ](https://www.g2.com/products/clevertap/discussions/new) ![Amey S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amey S.") AS Amey Satvidkar • Last activity over 3 years ago Is there a way to have the offer change dynamically pushed out to customers via CleverTap? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/is-there-a-way-to-have-the-offer-change-dynamically-pushed-out-to-customers-via-clevertap) ![Akshay K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay K.") AK Akshay Kanarkar • Last activity 7 months ago What is the best way for the gaming industry to leverage pre-login and post-login funnels. 2 Upvotes 5 [ Join the conversation ](https://www.g2.com/discussions/51080-what-is-the-best-way-for-the-gaming-industry-to-leverage-pre-login-and-post-login-funnels) [ View all Discussions ](https://www.g2.com/products/clevertap/discuss) ## Pricing Options Pricing provided by CleverTap. ### Essentials $75.00 Per Month ### Advanced Contact Us ### Cutting-Edge Contact Us [ View More Pricing Information ](https://www.g2.com/products/clevertap/pricing) ## G2 Deals ### Exclusive savings on CleverTap through G2 Deals CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. Get 75% off for 6 months, 30-day free trial & much more. How to claim this offer Create your CleverTap Essentials account using the link and get 75% off for the first 6 months post free trial. Discount is automatically applied to your account. Claim Offer CleverTap Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d8e7be6a5c46339aed06777e766c5d4d/moengage.png "Product Avatar Image") MoEngage 4.5/5(525) [ Compare Now ](https://www.g2.com/compare/clevertap-vs-moengage) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9e6d9338f250174ed915e718b8144e5a/braze.jpg "Product Avatar Image") Braze 4.5/5(1,689) [ Compare Now ](https://www.g2.com/compare/braze-vs-clevertap) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c5eaa3c924d805ec84037adc0b148f56/insider-one.png "Product Avatar Image") Insider One 4.8/5(1,415) [ Compare Now ](https://www.g2.com/compare/clevertap-vs-insider-one) ##### ##### CleverTap Features Analysis Campaign Analysis Campaigns Alerts/Notifications Customize Scheduling Marketing Operations Data Collection Customer Insights Multi-User Access Campaign Activity Campaign Insights Reports and Dashboards [ View More Features ](https://www.g2.com/products/clevertap/features) ## Top-Rated Alternatives [ ![Netcore Customer Engagement Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Netcore Customer Engagement Platform") Netcore Customer Engagement Platform 4.5/5(568) ](https://www.g2.com/products/netcore-customer-engagement-platform/reviews) [ ![MoEngage](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MoEngage") MoEngage 4.5/5(525) ](https://www.g2.com/products/moengage/reviews) [ ![WebEngage](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WebEngage") WebEngage 4.5/5(768) ](https://www.g2.com/products/webengage/reviews) [ View All Alternatives ](https://www.g2.com/products/clevertap/competitors/alternatives) ##### Categories on G2 [Marketing Automation](https://www.g2.com/categories/marketing-automation)[Marketing Analytics](https://www.g2.com/categories/marketing-analytics)[Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) [Marketing Automation](https://www.g2.com/categories/marketing-automation)[Marketing Analytics](https://www.g2.com/categories/marketing-analytics)[Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)[Mobile Marketing](https://www.g2.com/categories/mobile-marketing)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing)[Mobile App Analytics](https://www.g2.com/categories/mobile-app-analytics)[Push Notification](https://www.g2.com/categories/push-notification)[Personalization Engines](https://www.g2.com/categories/personalization-engines)[Mobile App Optimization](https://www.g2.com/categories/mobile-app-optimization) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What platform integrates social ads with analytics tools?](https://www.g2.com/discussions/what-platform-integrates-social-ads-with-analytics-tools)[Most recommended account-based tools for software companies](https://www.g2.com/discussions/which-account-based-tools-work-best-for-software-companies)[Which awards management platforms offer customizable workflows matching a company's unique recognition culture?](https://www.g2.com/discussions/which-awards-management-platforms-offer-customizable-workflows-matching-a-company-s-unique-recognition-culture) [Which retail media advertising platforms have the most reliable performance and transparent management fees so brands actually know what they are paying for?](https://www.g2.com/discussions/retail-media-advertising-platforms-which-retail-media-advertising-platforms-have-the-most-reliable-performance-and-transparent-managemen)[best crm for tech startups](https://www.g2.com/discussions/best-crm-for-a-growing-tech-startup)[Pros and Cons Details](https://www.g2.com/products/clevertap/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)