
UPDATE - March 18, 2026:
Following my initial review, CEO Nick Verity reached out directly to resolve the situation. He took accountability for the communication failures, informed me that the account manager responsible for the missed check-ins was let go, and issued a 50% refund to settle the dispute. While the initial engagement did not work out, I appreciate leadership stepping in to make the financial side right. Review collected by and hosted on G2.com.
UPDATE - March 18, 2026:
Following my initial review, CEO Nick Verity reached out directly to resolve the situation. He took accountability for the communication failures, informed me that the account manager responsible for the missed check-ins was let go, and issued a 50% refund to settle the dispute. While the initial engagement did not work out, I appreciate leadership stepping in to make the financial side right. Review collected by and hosted on G2.com.
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