Mette A.
MA
Mette A.
Teamleader marketing & communications
Mid-Market (51-1000 emp.)
"Best overall e-commerce tool"
5/5
What do you like best about Clerk.io?

Clerk.io is hard to describe in just a few words, because it enables so many new ways of thinking e-commerce. Its not just an intelligent recommendation tool, its also a customer segmentation- , an automation-, a retention - and so many other things-tool.

The people behind it are a nerdy, forward thinking, yet humble and down to earth, no BS- kind of crowd. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

I cant really think of any. The price is of course always an issue (as it is with so many e-commerce- tools) but the people at Clerk.io are always striving to make sure that the customers get return on investment. Review collected by and hosted on G2.com.

MP
Maria P.
Marketing Coordinator
Mid-Market (51-1000 emp.)
"Great tool and good customer service"
5/5
What do you like best about Clerk.io?

Clerk is user friendly and extremely easy to use. Furthermore, customer service is great with fast and precise help if we are experiencing any challenges. We are also extremely happy about our account manager Mikie. She helps us with different kinds of issues and makes great suggestions that can develop our business. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

Sometimes we have found small bugs in the Clerk system, which have caused some limitations. When this happen customer service is always kind and helpful. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Excellent service and great results"
5/5
What do you like best about Clerk.io?

Ease of use, helpful quarterly reviews with our account manager and great conversions results. Also allows us to see opportunities for new brands/products Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

There is nothing i don't like about the service Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
Small-Business (50 or fewer emp.)
"Clerk is very useful, a very effective tool. TOP assistance"
5/5
What do you like best about Clerk.io?

We are fully satisfied with the service offered by Clerk, a very effective tool that encompasses a series of useful tools to increase sales. Alice, our contact person, is very kind and always available to advise you on useful strategies to make the best use of Clerk. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

There are no manuals or guides in Italian, the only solution is the chat support (very effective) and to schedule a call with the representative, who is always very kind and available. Review collected by and hosted on G2.com.

KM
Kristian M.
Co-Founder
Small-Business (50 or fewer emp.)
"Very satisfied with Clerk"
5/5
What do you like best about Clerk.io?

Extremely good customer support and easy for me as an end-user to make changes myself Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

I have nothing to complain about so far. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great support and product"
4.5/5
What do you like best about Clerk.io?

Great support that helps with the design of search results and recommendations. Support within 5 minutes. They also contact you every 3 months for a status update if we don't contact them before that. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

I don't have anything I dislike about Clerk. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"TOP"
5/5
What do you like best about Clerk.io?

I like everything, from the tool to the support. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

I have nothing to complain about, keep improving. Review collected by and hosted on G2.com.

TG
Tony G.
Marketingchef
Small-Business (50 or fewer emp.)
"Good customer service"
4.5/5
What do you like best about Clerk.io?

The good personal review of one's account and their competent support that is always available. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

There is really nothing negative to say about their product, they are constantly developing it further. Review collected by and hosted on G2.com.

Jeppe B.
JB
Jeppe B.
Head of hunting and Social Media
Mid-Market (51-1000 emp.)
"Clerk.io is number 1."
5/5
What do you like best about Clerk.io?

Mikie Wrighton - our proactive account manager. She helps us with everything, has great ideas on how to use Clerk more and better.

Clerk - and Mikie - has helped us develop our business. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

Few minor bugs - but as soon as we contact Clerk and especially Mikie, we get fast replies and great solutions. She takes us seriously and brings our requests to their development team. Review collected by and hosted on G2.com.

Kristian Juel R.
KR
Kristian Juel R.
CEO
Mid-Market (51-1000 emp.)
"Clerk is an awesome tool!"
5/5
What do you like best about Clerk.io?

It's super easy to use and the dashboard gives a clear overview. We can always download the statistics we need an work with our data further if needed.

And thumbs up for Mikie Wrighton. It's nice with an account manager who really wants to work with us and make our platform better. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

Only few integrations. I think we could use our Clerk data even more on other platforms like Criteo, Sleeknote or Pricerunner if there were more interactions with other systems. Review collected by and hosted on G2.com.