--- title: Clerk.io Reviews meta_title: 'Clerk.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 126 reviews by the users' company size, role or industry to find out how Clerk.io works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 126 scale: '5' date_modified: '2026-07-17' parent_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Clerk.io Reviews **Vendor:** Clerk.io **Category:** [Site Search Software](https://www.g2.com/categories/site-search-software) **Average Rating:** 4.8/5.0 **Total Reviews:** 126 ## About Clerk.io Clerk.io is an all-in-one e-commerce personalization platform that improves the performance and profitability of your webstore while saving you time and driving growth for your business. By using industry-leading artificial intelligence to power hyper-relevance throughout your customer journey, we automate higher conversion rates, basket sizes, and order values. At Clerk, we're dedicated to giving our customers all the tools they need to get the most out of our e-commerce personalization platform. We help our customers grow their sales through dynamic product recommendations, personalized emails, efficient site search, and audience segmentation: all with our cookieless solution. We’re here to empower our customers across the globe to deliver personalized shopping experiences for their users. Many details about our goods and services are available on our website, including regular product updates. We recognize how critical it is to update you on the most recent product changes and features so you can always stay updated. To better understand the solutions available and how they might benefit your organization, we also give user examples for the various products. Our case studies show how other businesses have increased their sales using Clerk's AI-driven technology. In addition to our resources, we provide dedicated help via our website, giving you quick access to our group of professional tech experts. Our team is committed to giving you the best advice and assistance possible so you can make the most of our platform. We are confident that our AI-driven customization solutions may assist you in achieving your professional objectives, so let us help you grow your business and reach your business goals. ## Clerk.io Pros & Cons **What users like:** - Users commend the **great technical support** from Clerk.io, especially appreciating Vagner and Matei's assistance. (2 reviews) - Users value the **conversion optimization** offered by Clerk.io, significantly boosting their online sales performance. (1 reviews) - Users highlight the **effective customer engagement** facilitated by Clerk.io, leading to increased conversions and sales. (1 reviews) - Users praise Clerk.io for its **effective e-commerce marketing** , boosting conversions and supporting successful sales strategies. (1 reviews) - Users highlight the **engagement benefits** of Clerk.io, noting increased conversions and valuable customer support for their shops. (1 reviews) - Goal Achievement (1 reviews) - Results (1 reviews) - Sales Growth (1 reviews) - Users value the **search efficiency** of Clerk.io, noting the helpfulness of its technical support for the search box. (1 reviews) - Service Delivery (1 reviews) ## Clerk.io Reviews ### 1. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Clerk.io?** E-commerce personalization software that automatically analyzes behavior and trends - user friendly! **What do you dislike about Clerk.io?** I have not discovered any big dislikes so far! **What problems is Clerk.io solving and how is that benefiting you?** We are better able to analyze some behaviors that help us analyze our clients. ### 2. Quality and efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Ina M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2020 **What do you like best about Clerk.io?** We have been working with Clerk.io for a few months on our e-commerce: communication has been great, excellent service, customer care super quick and have answered all our questions. Domenico that is following us is really efficient! **What do you dislike about Clerk.io?** For the months we have been working with them we haven't find cons **Recommendations to others considering Clerk.io:** I suggest Clerk.io to anyone interested in implementing their website/ecommerce. Everything is explained carefully even for beginners, if you have any problem or question you get an answer in a few minutes. Give it a chance, you will definitely be surprised on the growth you see on your website. They offer 4 options, you can choose all of them or just 1 and you pay according to your online visits. The contract is not stiff, you can renovate it monthly. In general Clerk.io offers a great service at a good price **What problems is Clerk.io solving and how is that benefiting you?** Our e-commerce needs a higher conversion rate, through Clerk.io we are trying to achieve our goals. Clerk.io modules have been working as promised on our website ### 3. Perfect customer service and impressive results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2021 **What do you like best about Clerk.io?** After starting to use Clerk.io, we were curious if we could add extra product variables from the Lightspeed API which we were using in our current product template. Their product enablement picked this up very quickly and their developer team integrated every request within several days. Very impressive. We're currently using the product recommendations and we are very satisfied with the results. Clerk.io produces a lot of extra order value. For the first time, we can see which recommendations a customer uses, which recommendations provide the best results and where the products inside an order are derived from. The product recommendations, product alternatives and personal recommendations are working absolutely great. This saves us many hours of manual work. We've not started to use their other features yet, but we will certainly try them within a short time. In summary, we are very satisfied with Clerk.io! **What do you dislike about Clerk.io?** We do not have any dislikes, but maybe some feature function requests. For example, custom popups or USP's based on hyperpersonalization. Or a product review module with NLP and Sentiment Analysis for displaying the most used review terms. **What problems is Clerk.io solving and how is that benefiting you?** We're increasing cart value, cart size and conversionrate with Clerk.io. ### 4. Best customer intelligence tool **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad N. | Online Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2021 **What do you like best about Clerk.io?** I must say, clerk.io is one of the best customer intelligence tools by far. It is highly recommended! **What do you dislike about Clerk.io?** There isn't anything that we, as website owners we don't like. I would say only the pricing part is a bit on a higher side. **What problems is Clerk.io solving and how is that benefiting you?** Clerk.io is helping us with the search on the website. Which we believe is very important for any eCommerce business. Clerk.io is helping our customers with the recommendation feature, with many other great features too. ### 5. Quick, Polite and Amazingly helpfull! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Clerk.io?** When writing to the Clerk.io chat support you know for sure that you'll get a quick and good reply! We use many different software services, but Clerk.io is the one I always trust for the best service. Many times when having a question or a problem the support actually just fix it for you. Who doesn't want that? So no long guides or intstructions where you have to guess how to fix things - they just easily and quick fix it for you. My last challenge was with how my before and after prices are shown on the product sliders. To fix this I would have spent several hours, and maybe I wouldn't even have managed to change it. But Clerk just offered on their own inititaive to fix it. And a few hours later I have the change implemented on all my stores. All within the monthly fee. So I would defintely recommend this tool to anyone who are using products sliders and AI on their website. Thank you Clerk❤ **What do you dislike about Clerk.io?** Nothing - maybe only the fact that i can't do everything in clerk on my own. But who needs this, when their support is at this level. **What problems is Clerk.io solving and how is that benefiting you?** Our conversion rate has increased and we efficiently show a slider with fx. most popular products ### 6. Present, prepared, and efficient! **Rating:** 4.5/5.0 stars **Reviewed by:** Sartoria I. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2020 **What do you like best about Clerk.io?** My contact is Domenico La Tosa. He is always present when help is needed, whether it's a simple suggestion or an important implementation. Extremely knowledgeable on the technical side and excellent at explaining concepts that might not be easy to understand. He monitors the client's progress and every suggestion has its results. **What do you dislike about Clerk.io?** At the moment, I have not encountered any issues with support, technical problems, or bugs on my website. However, I would facilitate the possibility of a category tag to be inserted in different parts of the site. **What problems is Clerk.io solving and how is that benefiting you?** The most significant problem solved concerns related products, cross-sell, and product proposals in general. Many CMS platforms do not provide automation for this process, but thanks to Clerk's AI, we have managed to solve this problem and always effectively propose our products to customers based on the most commonly used marketing strategies. ### 7. Great technology & support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2021 **What do you like best about Clerk.io?** Support team are so helpful, very responsive and go above and beyond to resolve issues and answer questions. Educational & best practice resources are comprehensive, with further support from Account Management who really care about making Clerk work in the best way possible. The tech itself is intelligent, and also customisable which is very important for a lot of our clients. **What do you dislike about Clerk.io?** Would like more insights into how the 'audience' data is tracked and measured. **What problems is Clerk.io solving and how is that benefiting you?** Various problems across multiple clients, but a consistent benefit is that a lot of the manual work has been reduced across internal teams. ### 8. Excellent Marketing Automation software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2021 **What do you like best about Clerk.io?** Recommendations, internal research, and audience **What do you dislike about Clerk.io?** Everything is fine, nothing to perfect at the moment. **Recommendations to others considering Clerk.io:** Yes **What problems is Clerk.io solving and how is that benefiting you?** Profiled segmentation for my clients and personalized communications ### 9. Very good! **Rating:** 4.5/5.0 stars **Reviewed by:** Alessandro M. | Director Information Technology Department, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2021 **What do you like best about Clerk.io?** A very good and efficient support - Flexibility. **What do you dislike about Clerk.io?** The software could be a little bit more cheaper. **What problems is Clerk.io solving and how is that benefiting you?** Product search and better categories organization ### 10. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole F. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2021 **What do you like best about Clerk.io?** The Research function helps our customers to find exactly the products they're looking for **What do you dislike about Clerk.io?** The auto-correcting suggestions sometimes puts the user in trouble **What problems is Clerk.io solving and how is that benefiting you?** We noticed a higher conversion rate. ### 11. Awesome service and great product **Rating:** 5.0/5.0 stars **Reviewed by:** anders k. | Digital Product Owner, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2021 **What do you like best about Clerk.io?** Stefan provides awesome proactive service on all areas around the implementation of the product **What do you dislike about Clerk.io?** I do not have anything to mention. . **Recommendations to others considering Clerk.io:** Great, powerful, and easy to use recommendation engine. **What problems is Clerk.io solving and how is that benefiting you?** Clerk.io are helping us improving our customer experience by presenting relevant customer specific recommendations ### 12. The most amazing customer service works very hard to help figuring out things that aren't intuitive. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2021 **What do you like best about Clerk.io?** Customer service, and once the platform is set up right, it performs. **What do you dislike about Clerk.io?** Not very intuitive, but customer service fills the gaps. **What problems is Clerk.io solving and how is that benefiting you?** Recommendations and search powered by AI. The algorithm needs to be "educated" at the beginning, then it brings results/ ### 13. Extremely intuitive and efficient system to increase the customer experience and increase sales. **Rating:** 4.5/5.0 stars **Reviewed by:** Nicolaj C. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2021 **What do you like best about Clerk.io?** Scalable platform and increased website growth. Personal and upselling product recommendations. **What do you dislike about Clerk.io?** I have not been using the platform for that long, therefor I don't know yet ;). **What problems is Clerk.io solving and how is that benefiting you?** We are bringing more relevant product recommendations to our customers on multiple channels. ### 14. Increasing relevance and revenue **Rating:** 5.0/5.0 stars **Reviewed by:** Karina A. | Online Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2021 **What do you like best about Clerk.io?** You get value from Clerk.io from day one. The recommendation engine is quite impressive picking up new products and trends immediately. Also, the staff and customer service is world class. **What do you dislike about Clerk.io?** Nothing to add, Clerk.io has met all our expectation **What problems is Clerk.io solving and how is that benefiting you?** Driving sales by being relevant to our customers, giving them a better experience. And saving timing in operations ### 15. Clerk.io is helping to increase conversion rate with product recommendations and search function **Rating:** 5.0/5.0 stars **Reviewed by:** Toke J. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Clerk.io?** With clerk.io we are helping our webshop clients to perform better. It is easy to setup, support is brilliant and our clients like working with it. Based on the performance reports made by the system, we can continously make some simple changes and thereby improve and optimize the conversion rate of the webshop. **What do you dislike about Clerk.io?** Actually, there is nothing I dont like. If we have questions, support is always ready to help. System is regularly being optimized with new features so it is offering new ways for webshops to perform better. **Recommendations to others considering Clerk.io:** Even though you think you know your customer's preferences when they are visiting your webshop, you will be surprised to learn how much knowledge Clerk.io can derive from your webshop data. You will also learn how intelligent and individually targeted product recommendations like "Maybe you will also like this product" and "Selected products just for you" together with targeted search result can improve convertion rates quite significantly. **What problems is Clerk.io solving and how is that benefiting you?** Working with targeted products can be time consuming and it is not easy to figure out by yourself which products your specific customers are searching for. Clerk.io has the solution for this with the system's intelligent algorithm that presents individually targeted products and search results relevant to the specific customer. ### 16. Very useful and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** bruno m. | Titolare, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2021 **What do you like best about Clerk.io?** simplify the work of sending promotional messages **What do you dislike about Clerk.io?** it is not within everyone's budget and should cost a little less. **What problems is Clerk.io solving and how is that benefiting you?** the automation of sending promotional messages, the search engine, and the recommendations ### 17. Shaving Time & Clerk.io **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2021 **What do you like best about Clerk.io?** The support is second to none and the advise to get things configured correctly is easily understood **What do you dislike about Clerk.io?** The search facility within the Recommendations, Accessories does not work which makes it difficult to mange easily **What problems is Clerk.io solving and how is that benefiting you?** The ability to search for items and recommend similar or alternative products is essential. ### 18. Clerk.io change my business **Rating:** 4.5/5.0 stars **Reviewed by:** Christian G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2020 **What do you like best about Clerk.io?** I am an early adopter since we have used their product recommendations and search functionality. I really love in details the search functionality: spell checker, category matching, syntax and such a new tool like the latest one the Merchandising which allow us to overwrite the AI of clerk.io for special tailored need, just amazing and time saving. Also as new product i used a lot the audience and the Mailchimp integration is great and save me a lot of time for ordinary task that makes me really happy and quick on my daily need. we have has real value using it and we grow up. **What do you dislike about Clerk.io?** Take time to realise new product features which are missing: a better integration with a real CRM and users across the social funnel. Also users has no historical data and this side should have been developed better. **What problems is Clerk.io solving and how is that benefiting you?** Time saving and the visual approach that make really easy to interact t with your users base and your Catalogue. We save the time to hire more expensive developer guy in order to query and extract data form our database and make custom tailored task with ease. ### 19. Great support from Domenico **Rating:** 5.0/5.0 stars **Reviewed by:** Dario O. | Tecnico informatico, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Clerk.io?** I love the approach towards the customer and their needs, the Clerk.io team is among the most qualified in the sector and always offers tailor-made solutions for problem-solving and for embarking on new strategies. **What do you dislike about Clerk.io?** Nothing, the service is really excellent!!! **Recommendations to others considering Clerk.io:** I advise anyone selling online to rely on Clerk.io and its team! **What problems is Clerk.io solving and how is that benefiting you?** We have solved our search issues on our portal, customers are able to be directed directly to the products they want. Additionally, thanks to the Recommendations, we are exponentially increasing our revenue. Emails are sent to customers with the right group of products to promote. ### 20. A Great Platform Which Has Done Wonders For Our Company **Rating:** 5.0/5.0 stars **Reviewed by:** Mason K. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2020 **What do you like best about Clerk.io?** Their platform provides in an array of options which enable us to grow our sales. Our favourite is their audience feature, which gives an in-depth knowledge of our customers journey and what we can do to target them. **What do you dislike about Clerk.io?** Currently we have found nothing we dislike with the company. **Recommendations to others considering Clerk.io:** From their support to their platform features, Clerk offer a great opportunity to see how to improve your business. **What problems is Clerk.io solving and how is that benefiting you?** We suppply recommendations to our customers to tailor their experience rather than give them generic product ideas. For a gift boutique such as ourselves, this is a life saver. ### 21. Product recommendations & search **Rating:** 4.0/5.0 stars **Reviewed by:** Jeroen v. | E-commerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2020 **What do you like best about Clerk.io?** The tool takes (in our case) historical data from the system. So we could actually get started right away. The results that are being shown on our website are much better that before (we had some businessrules setup). I also like the possibility to place clerk blocks in random places within the webshop. In this way we made pages convert that normally didn't convert at all. Also the search module was much better that the old one, you can easily setup which attributes you want to include. They also have a really active support team and succes manager, they usually respond within 5 minutes. **What do you dislike about Clerk.io?** They claim that it is very user-friendly, and that it does not actually need a developer. Unfortunately I have a different experience! With every wish I had, I also needed an implementation on the installation. Also the end results are still a bit disappointing, we expected to have a higher conversion rate and/or higher average order value. Both are not really measured. In their defence we didn't really do an AB-test on it, so it's hard to tell. **What problems is Clerk.io solving and how is that benefiting you?** We are currently using their product recommendations and search functionality. We are also testing the email feature. ### 22. Very useful and clever software **Rating:** 5.0/5.0 stars **Reviewed by:** Aurelio T. | Socio dirigente, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2020 **What do you like best about Clerk.io?** I like the interface, which is very tidy and clear. Customer care is extremely proactive. **What do you dislike about Clerk.io?** Nothing, service and DIY editors are really good. **Recommendations to others considering Clerk.io:** Clerk allows you to integrate it with easy-to-use editors, but if you know html/css you can integrate it even better. Audience segmentation is extremely useful. **What problems is Clerk.io solving and how is that benefiting you?** We are increasing conversion rates and average cart values. We are working with customer segmentation to increase engagement. ### 23. Great application for increase conversion rate and superb support **Rating:** 5.0/5.0 stars **Reviewed by:** Patricio S. | MD & Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2020 **What do you like best about Clerk.io?** Clerk is an easy to install application for any web store – the API integration make any site run much faster since the logic is done at Clerk. But this is just a bonus compared to the great functionality that the system offers. The goal is to increase revenues and conversion rate for the e-store using the service – It's algoritms make it so easy for the administrator not needing to connect related, popular, cross sales products manually since the application does this automatically based on several settings you can set up in their backend. Even when the catalogue of products is vast the integration and sync works perfectly – Clerk developers and support team are very present when needed and also very eager to solve / help when tasks are outside the standards. We have implemented Clerk on several clients and all are very pleased with the results. Right now we are implementing 3 more clients that will be launched soon. **What do you dislike about Clerk.io?** Not much to say here, eve if I try to remember something that we do not like – every time we encountered an issue Clerk Support helps with great results. **Recommendations to others considering Clerk.io:** Find a good partner that can help you integrate the system on your current shop. Ask Clerk to recommend a reliable agency . **What problems is Clerk.io solving and how is that benefiting you?** Automated population of content on web stores based on what other customers purchased. The data is calculated based on order history and what is being displayed is relevant to what the customer is looking for. Conversion rate increases and the system support the user to complete and even to add more products to the basket. Search functionality is great and very fast displaying relevant results with auto complete and even with spelling corrections and synonyms. ### 24. Why aren't you using Clerk.io? **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2020 **What do you like best about Clerk.io?** Clerk.io has a great interface and loads of easy to manage tools. If you want to add personalisation to your web store Clerk.io is a great choice. Yes there are others out there with more features but they are less transparent about the analytics or the ROI. The Academy training sessions are superb and really allow you to get the most from Clerk.io. **What do you dislike about Clerk.io?** Nothing really to dislike about about Clerk.io **What problems is Clerk.io solving and how is that benefiting you?** We were looking to add personalisation to the store. Since doing this with Clerk.io we have seen and increased average basket size and increased total spend. ### 25. Easy, reliable and powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Rasmus Dehn A. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2020 **What do you like best about Clerk.io?** I like the customizability of the search, and of the search contents **What do you dislike about Clerk.io?** I would like the data options to be more modular, so that I could add new types of data myself, and not be restricted by the predefined types **What problems is Clerk.io solving and how is that benefiting you?** Clerk have solved our searches, and made them quicker and opened up a lot of options for maximizing our search potential. ### 26. Very helpful. Even received an instructional video, when verbal options were exhausted. **Rating:** 5.0/5.0 stars **Reviewed by:** Rudolfs Davis S. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2020 **What do you like best about Clerk.io?** I wanted to find work-around for suggestion results being rendered to . I received a link to short video, where I was explained the problem in detail and how I should approach it. **What do you dislike about Clerk.io?** the response time could be faster, but we all got stuff to do, so I understand. **What problems is Clerk.io solving and how is that benefiting you?** Gives suggestions without completing the search phrase ### 27. Wonderful support for great service **Rating:** 5.0/5.0 stars **Reviewed by:** Daniele Z. | Internet Network Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2020 **What do you like best about Clerk.io?** Clerk is a great service that has powered our business since we have started with them. One of wonderful things is the support, you can ask anything obout the features and you'll receive a professional tech support in a very few time. Thanks a lot for the great service offered! **What do you dislike about Clerk.io?** I do not find anything to dislike with Clerk. Technical consultant are professional and I appreciate they're work. **What problems is Clerk.io solving and how is that benefiting you?** Plugin carousel on cart page, some issues with product attribute synch ### 28. Fantastic service & fantastic product **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2020 **What do you like best about Clerk.io?** The service level, from the Clerk.io team is unparalleled with similiar companies in the industry. **What do you dislike about Clerk.io?** Luckily, i have nothing but good experiences with Clerk. **Recommendations to others considering Clerk.io:** Get started TODAY **What problems is Clerk.io solving and how is that benefiting you?** Reccomendations, Emails, Search, CDP ### 29. Fantastic tool, essential for ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** RIchie B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2020 **What do you like best about Clerk.io?** At Hudson Digital, we love Clerk.io. The product recommendations and search recommendations provide customers with a personalised and efficient user experience. Clerk's AI based solution allows us, as developers, to streamline the customer journey in a way which is tailored to our customers needs. We have recommended Clerk to a number of our clients, who have all seen great improvements in their conversions. The support staff are some of the best anywhere and are always quick and happy to help with any queries. They are also pro-active with clients, helping them to get the absolute best out of the service. Highly recommend. **What do you dislike about Clerk.io?** Nothing at all. Very happy. We recommend it to all of our clients. **What problems is Clerk.io solving and how is that benefiting you?** Searching for relevant products and increasing sales most importantly. ### 30. Very useful and profitable the italian support **Rating:** 5.0/5.0 stars **Reviewed by:** Caterina G. | Ecommerce & Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Clerk.io?** For me, as a digital manager, it was very important to understand both the tool and the value that the tool brings to our site. Thanks to Domenico's support, we analyzed the current settings and he gave me some very valuable suggestions on the implementations to be made, in order to improve our CR. Clear, precise and very helpful. I will definitely turn back to him to achieve even more advices. Thanks alot! **What do you dislike about Clerk.io?** everything was ok so I don't have dislikes **Recommendations to others considering Clerk.io:** There are many actions that can be taken when a customer navigates your site and Clerk will help you with this! **What problems is Clerk.io solving and how is that benefiting you?** He trained me on the Search and the Merchandising features. Then, we improved some recommendations. ### 31. Great partner in Search, Product recommendations and product alternatives **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2020 **What do you like best about Clerk.io?** We haven't been using Clerk.io for more than a month, but we would already recommend it to people who are considering integrating this. With Clerk we have been given an opportunity to show relevant products to our customers. Their customer service / support is amazing, competent and friendly and they are ready to help almost immediately if there are problems or something you want changed. **What do you dislike about Clerk.io?** In-house, we are not that skilled in HTML / CSS, so a more user-friendly option for design changes would be preferable. Clerk.io is a semi-expensive solution for a company of our size, but we are also aware that quality costs and you get what you pay for :). Integration may seem overwhelming at first, but their support team is very helpful and quick. Here a shoutout to Adam must be heard for great help and a great deal of patience. **Recommendations to others considering Clerk.io:** If you need to automate your webshop's search function, product recommendations etc. Clerk is the answer. Here you do not have to monitor your best-selling products and manually make decisions about what is going into your feed - it's all done by Clerk. **What problems is Clerk.io solving and how is that benefiting you?** Clerk has helped us to optimize our search function especially by correcting spelling errors. In addition, Clerk.io has helped us make relevant product recommendations to our customers, based on order history and behavior. ### 32. Great system to increase ecommerce performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2020 **What do you like best about Clerk.io?** Conversion optimization. Helps increase sales. Easy to use. Very helpful support organisation. Great ROI. **What do you dislike about Clerk.io?** Nothing. Need to explore more to find anything to pick on. It's a great system. **Recommendations to others considering Clerk.io:** Invest the time it takes to have it installed (1 day), and try it out for a few months. **What problems is Clerk.io solving and how is that benefiting you?** Helping customers to buy the right products. Has helped us to increase sales. ### 33. Excellent approach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2020 **What do you like best about Clerk.io?** The ability to train customers how to get the best from the system **What do you dislike about Clerk.io?** The system has many different features and it is difficult to get to know them all quickly - not really a bad thing, it just needs time spent with it to get the best **Recommendations to others considering Clerk.io:** Spend the time to understand its use and go into the detail - its worth the time **What problems is Clerk.io solving and how is that benefiting you?** I am working to maximise the use of the system with our site and the team are helpful! ### 34. Helpful, knowledgeable and extremely friendly and willing to answer any queries. 11/10 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2020 **What do you like best about Clerk.io?** Delighted with both Clerk.io's features and the support and training provided. **What do you dislike about Clerk.io?** We had a few sync issues to begin with but once this was brought to Clerk.io's attention they were very helpful in resolving the issue and providing one-on-one training through their Academy. **What problems is Clerk.io solving and how is that benefiting you?** It has helped save time by automating repetitive tasks, boost conversions and increase sales. ### 35. The Ultimate Boost for Your e-Commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2020 **What do you like best about Clerk.io?** it is simple and intuitive, the results are measurable and visible **What do you dislike about Clerk.io?** some insights are missing but they are all implementable **What problems is Clerk.io solving and how is that benefiting you?** customers no longer complain about not being able to find the products. We have recorded a boost in sales and performance. ### 36. The best recommendation tool for Ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2020 **What do you like best about Clerk.io?** Product Recommendations that shows personalized and therefore relevant suggestions. They can be positioned on all strategic areas of the site (HP-Category Page, Product page, Add to cart, Checkout, Blog page but above all on the Newsletter template. An AI-based technology that optimizes the results of the products displayed on the basis of 3 variables: sales volume, seasonality and trends, allow to assure the best recommendation output to the users. **What do you dislike about Clerk.io?** You can run the slide customisation through teh cms but for a fully harmonization of the clerk.io elements better to act into the css so is better to ask to a web designer but only one time for the set up stage. **What problems is Clerk.io solving and how is that benefiting you?** The clerk.io slides work according a great number of logics (cross selling, alternatives, hot product, best seller etc...). They are very easy to customize and embedded into the single web side position. In the back office, a powerful Analytics system measures the value insights based on the ability of each element (slide) to generate sales. Highly recommended for those ecommerce focused to improve the average shopping cart value. ### 37. Excellent advice from Domenico **Rating:** 5.0/5.0 stars **Reviewed by:** Nicola T. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2020 **What do you like best about Clerk.io?** Completeness of the topics covered that go beyond the expected types but range over all the needs of Farmaspeed **What do you dislike about Clerk.io?** Nothing. Nothing was unappreciated in the consultation received. **Recommendations to others considering Clerk.io:** Tools and development always at the forefront. Excellent consultations **What problems is Clerk.io solving and how is that benefiting you?** Optimization of usage in email recommendations. Suggestions and reviews of Clerk.io usage throughout the site. ### 38. Great service - Very kind and yet professional **Rating:** 5.0/5.0 stars **Reviewed by:** Torben M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2020 **What do you like best about Clerk.io?** Very personal service. Persistent in solving the issues **What do you dislike about Clerk.io?** Not much really. Maybe the price(!) - But I am happy so far **Recommendations to others considering Clerk.io:** It's easy to use and the people behind are very friendly and competent **What problems is Clerk.io solving and how is that benefiting you?** Web shop optimiztion ### 39. Good services and support **Rating:** 5.0/5.0 stars **Reviewed by:** Giovanni D. | Digital Marketing Manager, Business Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Clerk.io?** I'm very satisfied with Domenico's support and his development ideas and suggestions for our e-commerce. Clerk's accademy represents for us a great chance of growth and buisiness emprovement. **What do you dislike about Clerk.io?** Nothing, i really like Clerk.io :)))))))) **What problems is Clerk.io solving and how is that benefiting you?** Better search matching, and increase of average order value and basket size and coustomers fidelization. ### 40. Great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel v. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2020 **What do you like best about Clerk.io?** fast answers - got 3 DEMO's to how to improve our shop. **What do you dislike about Clerk.io?** Take notice: Clerk don't support Langify **Recommendations to others considering Clerk.io:** if you want to sell more and increase basket size **What problems is Clerk.io solving and how is that benefiting you?** Se tup issues and rules how to boost sales ### 41. Excellent service and maximum attention to customer needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2020 **What do you like best about Clerk.io?** The Search and Recommendations services have allowed us to achieve truly excellent results. **What do you dislike about Clerk.io?** Of the 4 services currently offered, we only use 2 and have nothing negative to add. **What problems is Clerk.io solving and how is that benefiting you?** With Clerk, customers are shown products based on their real interests, thus achieving an actual increase in the conversion rate and the average cart value. ### 42. Perfect Consulting **Rating:** 5.0/5.0 stars **Reviewed by:** Giuseppe P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2020 **What do you like best about Clerk.io?** The explanation was impeccable, precise... Domenico was simply PERFECT!! **What do you dislike about Clerk.io?** I would simply like the system to be much more intuitive. **Recommendations to others considering Clerk.io:** yes, I recommend it **What problems is Clerk.io solving and how is that benefiting you?** It's all to be automated, I believe it's a very long job. ### 43. Intuitive, educational and very helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2020 **What do you like best about Clerk.io?** We like how easy-to-use Clerk is and how helpful and friendly their support team are, should we require their assistance. **What do you dislike about Clerk.io?** For what we use Clerk for, there aren't really anything we would call downsides. However, though Clerk is easy to use and intuitive after some times using it. Clerk was a bit confusing at first on certain fields we needed to know how to configure ourselves. **Recommendations to others considering Clerk.io:** Be as descriptive as possible, when asking for help concerning an issue. It's always easier for their support team to aid you, when they have all the details about your problem. **What problems is Clerk.io solving and how is that benefiting you?** We use Clerk for out websites' sliders, to help improve our customers experience and to provide them with recommendations on other products they might be interested in. ### 44. Strong overall product - time saver **Rating:** 5.0/5.0 stars **Reviewed by:** Robert A. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2019 **What do you like best about Clerk.io?** Clerk allows for so many features regarding products, best sellers, up sells, cross sells, exit intent and so on with minimal development time. So from a development / client perspective, the benefits are huge. Thing have been done by Clerk before and it is basically close to a plug and play solution. As long as you get the feed part sorted, the rest is fairly easy to bolt on. I would honestly recommend the product to others. **What do you dislike about Clerk.io?** There is no way to clear old error logs :) **Recommendations to others considering Clerk.io:** If you need a solution to promote products in a smart way, Clerk is the way to go. You do not need to worry about monitoring orders, deciding what sells best, suggesting different products in search queries, exit intent popups. It is all really easy :) **What problems is Clerk.io solving and how is that benefiting you?** This system allows product exposure with minimal processing power. Deciding what is a best seller, what should be suggested, what other products did the customer see happens outside the website and that saves a lot of development time and processing power. ### 45. Fantastic tool, projected by very skilled professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2020 **What do you like best about Clerk.io?** The search functionality is very quick and powerful **What do you dislike about Clerk.io?** Sometimes the search results seem to be not so relevant, though it happens very rarely **Recommendations to others considering Clerk.io:** Search is great, but I suggest you also try product recommendations **What problems is Clerk.io solving and how is that benefiting you?** Helping my customers to find what they are looking for, very quickly. ### 46. Would recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2020 **What do you like best about Clerk.io?** The team is very rapid at responding, they are all problem solvers and share their knowledge. **What do you dislike about Clerk.io?** That you can't use there solution to merchandise every category on the site. **What problems is Clerk.io solving and how is that benefiting you?** We have been able to push different products to different segments of customers which have increased our sales without damaging our brand. ### 47. Great software, I recommend it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2020 **What do you like best about Clerk.io?** Excellent customer support and above all an excellent software to increase sales **What do you dislike about Clerk.io?** I don't think there is anything I don't like. **What problems is Clerk.io solving and how is that benefiting you?** we have increased sales with recommendations ### 48. Great product for a great price **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2020 **What do you like best about Clerk.io?** Easy to use dashboard, and good results from campaigns **What do you dislike about Clerk.io?** It seems quite technical as I'm not a developer but the team at clerk are really helpful and have lots of tutorials available. **What problems is Clerk.io solving and how is that benefiting you?** Better search results and category page filters. ### 49. Great efficiency, professional and outstanding **Rating:** 4.0/5.0 stars **Reviewed by:** Sung C. | Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2020 **What do you like best about Clerk.io?** Great recommendations and awesome search tool. **What do you dislike about Clerk.io?** Plugin did'nt work quite well but it's all good **What problems is Clerk.io solving and how is that benefiting you?** Recommendations via machine learning which helps us work on other projects without focusing on cross selling etc. ### 50. Awesome experience with Clerk! **Rating:** 5.0/5.0 stars **Reviewed by:** Marcello L. | CEO & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2020 **What do you like best about Clerk.io?** The raccomandation feature it's really a game changer. **What do you dislike about Clerk.io?** It's not so easy to implement (IT part). **What problems is Clerk.io solving and how is that benefiting you?** The product selection for the related product it was very hard – With Clerk it's really easy to do it. ## Clerk.io Discussions - [What is Clerk.io used for?](https://www.g2.com/discussions/what-is-clerk-io-used-for) - [View Clerk.io pricing details and edition comparison](https://www.g2.com/products/clerk-io/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+02%3A46%3A07+-0500&secure%5Bsession_id%5D=b781958b-2689-48f5-8acf-5833dd97a2ba&secure%5Btoken%5D=7f1899cabf6e9fda0f35ed9a6a7dcef1473da5ab06f248d436c4992620dfcd61&format=llm_user) ## Clerk.io Features **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Merchandising** - Product Recommendations - Product Search - Product Display - Media File Storage - Web Content Management **Agentic AI - Site Search** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Templates** - Library - Customization - Optimization **Analytics** - Reports & Analytics - Customer Data **Search Experience Management - Site Search** - Query Suggestions - Typo Tolerance - Synonyms - Natural Language - Rankings - Personalization **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Administration** - Integrations - Dashboard **Functionality - Site Search** - Search Analytics - Integrations - Federated Search - Multi-Language Support **Multichannel** - Web - Email - Mobile **Generative AI - Site Search** - Text Generation - Text Summarization **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance ## Top Clerk.io Alternatives - [Algolia](https://www.g2.com/products/algolia/reviews) - 4.5/5.0 (430 reviews) - [Nosto](https://www.g2.com/products/nosto/reviews) - 4.6/5.0 (226 reviews) - [Hello Retail](https://www.g2.com/products/hello-retail/reviews) - 4.6/5.0 (27 reviews)