--- title: Clerk Chat Reviews meta_title: 'Clerk Chat Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 111 reviews by the users' company size, role or industry to find out how Clerk Chat works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 111 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Clerk Chat Reviews **Vendor:** Clerk Chat **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 111 ## About Clerk Chat Clerk enables SMS and MMS messaging on your existing phone number. Check out our native integrations on top of Slack, Microsoft Teams, and Salesforce. ## Clerk Chat Pros & Cons **What users like:** - Users commend Clerk Chat's **exceptional customer support** , highlighting prompt and professional assistance for issue resolution. (14 reviews) - Users praise the **ease of use** of Clerk Chat, highlighting its user-friendly interface and efficient communication features. (14 reviews) - Users appreciate the **easy integration with Teams** , enhancing communication efficiency and simplifying setup for organizations. (12 reviews) - Users love the **automation capabilities** of Clerk Chat, enhancing support efficiency and customer satisfaction significantly. (9 reviews) - Users value the **easy communication** of Clerk Chat, enabling quick outreach and efficient, real-time collaboration across teams. (8 reviews) - Users commend the **reliability** of Clerk Chat, especially praising its efficient support and seamless integration with existing tools. (6 reviews) - Easy Setup (5 reviews) - Users find Clerk Chat to be **invaluable for managing customer communications** , enhancing efficiency with effective AI support and integration. (5 reviews) - Integrations (5 reviews) - Time-Saving (5 reviews) **What users dislike:** - Users experience **poor customer support** , facing slow responses and communication barriers that hinder effective issue resolution. (6 reviews) - Users frequently face **connection issues** with Clerk Chat, complicating their experience and affecting crucial features. (4 reviews) - Users are frustrated with **poor reporting support** and difficulties in accessing features, impacting overall functionality. (4 reviews) - Users report **SMS issues** including delivery tracking challenges and delays in activation, complicating their experience with Clerk Chat. (4 reviews) - Users find Clerk Chat to be **expensive** , with unclear fees and high costs for additional features and usage reports. (3 reviews) - Spam Issues (3 reviews) - Users frequently experience **delays** in support responses and implementation that hinder their overall usage of Clerk Chat. (2 reviews) - Users find the **learning curve steep** , struggling with inadequate resources and complexity for novices like themselves. (2 reviews) - Users experience **sending issues** with Clerk Chat, including missed notifications and lack of logs for troubleshooting. (2 reviews) - Campaign Issues (1 reviews) ## Clerk Chat Reviews ### 1. My livelyhood depends on this company, and still alive! **Rating:** 5.0/5.0 stars **Reviewed by:** Bill C. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Clerk Chat?** My company uses the services 24/7. We support hundreds of customers and need to have a safe, reliable way to get 2FA codes from hundreds of institutues (think thousands per month through over a dozen numbers). I have been using Clerk.chat for over a year, no issues or concerns. **What do you dislike about Clerk Chat?** I do not have any. Anytime there were any issues or concerns, support or management addressed immediatly. **What problems is Clerk Chat solving and how is that benefiting you?** I do not use for SMS Marketing, just the only choice I had: I do 2FA Codes, thousands of them. My company is in the financial arena and supports over 400 small companies. My teams depend on accessing several hundred differant banks, supply, sellers daily to get information.I have a clean admin console combined with great workflow to forward my messages to our mail system ### 2. Solid Product and Reliable Service **Rating:** 4.5/5.0 stars **Reviewed by:** Jon O. | HR, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Clerk Chat?** Easy for my staff to use and convenient for the customers! Love that it integrates with Teams. **What do you dislike about Clerk Chat?** Wish there was a number to call for assistance when needed, but they email quite promptly and resolve issues. **What problems is Clerk Chat solving and how is that benefiting you?** The verification process ### 3. Very useful for those who need another phone number for verification **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel W. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2025 **What do you like best about Clerk Chat?** It is the only solution that I found that let me and my colleagues share a phone number that we can use for verification, all managed from a Slack channel **What do you dislike about Clerk Chat?** In order to request a 2nd number I had to reach customer support since the slack integration was working well. They replied right away, hopefully they can solve this issue **What problems is Clerk Chat solving and how is that benefiting you?** Sometime you need a phone number to get a verification but you need to share it with other colleagues so it can't be your own number. ### 4. Clerk Chat Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Angela R. | Property & Administrative Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Clerk Chat?** Customer support is top notch. Chelsey is wonderful to work with when I have an issue with Clerk Chat. She is very professional, polite, kind, prompt and timely in solving issues when they arise. Love the communication I can have with my tenants. **What do you dislike about Clerk Chat?** Nothing I don't dislike about Clerk chat **What problems is Clerk Chat solving and how is that benefiting you?** I was unable to use Clerk Chat due to an internal issue with the product, the issue was fixed in 2 days. I was still able to use the product even with the issue within the teams app. ### 5. Really great integration with Team and awesome customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Julie D. | Co-Founder, Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Clerk Chat?** Microsoft Voice not supporting text messages is a big pain. Clerk Chat fixes that with simple and reasonably priced integrations. And their customer support is incredibly responsive. **What do you dislike about Clerk Chat?** I'd love for them to offer a secure text option for HIPAA clients **What problems is Clerk Chat solving and how is that benefiting you?** Clients were trying to text our business number and it just disappeared into nowhere. They didn't know we couldn't get texts and got no response. Now they can text us and get a response! and our staff can stay in Microsoft Teams where they do everything else ### 6. Adds great functionality to Teams Voice (SMS) **Rating:** 4.0/5.0 stars **Reviewed by:** Richard I. | Manager, IT, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Clerk Chat?** It was easy to integrate and deploy. Great customer support. Priced well. **What do you dislike about Clerk Chat?** Not able to track when SMS messages are not delivered **What problems is Clerk Chat solving and how is that benefiting you?** Addition of SMS functionality to Teams Voice ### 7. The ability to sent and receive text with Teams phone is extremely helpful for customer-facing users **Rating:** 5.0/5.0 stars **Reviewed by:** Huy N. | Resource Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Clerk Chat?** It just works very well. The interface is intuitive. **What do you dislike about Clerk Chat?** Some tasks such as importing numbers didn't go smoothly and require tech support involvement. **What problems is Clerk Chat solving and how is that benefiting you?** Communicating with customers ### 8. Overall Great but Minor Set Backs **Rating:** 4.0/5.0 stars **Reviewed by:** Zakary T. | Administrative Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Clerk Chat?** Easy solution for our team especially with external communication, monitoring users, and customer outreach. Their support team has been extremely helpful and quick at responding. **What do you dislike about Clerk Chat?** The verification process has not been as smooth as anticipated and we've run into some road bumps. There seems to be a bit of an inconsistency as we're getting set up with a number port and sms activation as some numbers seem to not have sms activated immediately. **What problems is Clerk Chat solving and how is that benefiting you?** Platform consolidation. We used to have 3 different platforms for internal and external communication and with Clerk we've reduced it to only working out of Teams. ### 9. Like it but expensive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Clerk Chat?** They integrate with teams well. For us the implementation was easy, just took a little bit to get all the numbers assigned to our group. Customer service is helpful when there is an issue they can actually solve. You can block spam text numbers which is nice, but it is very easy to block a legit number, but easy to unblock if you blocked a wrong number. **What do you dislike about Clerk Chat?** They are very expensive in general. Clerk charges extra for just simple usage reports and there are no warnings if you go over your allotment each month (or even come close), they just stop texts of any kind. **What problems is Clerk Chat solving and how is that benefiting you?** We use it for MFA ### 10. Solid business SMS solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Clerk Chat?** Our HR department really loves using Clerk Chat for communicating with employees and potential candiates. The integration with Microsft Teams has made Clerk Chat a game changer. It is very efficient to use and easy to setup. This was a big upgrade over Verizon's OneTalk. The templates feature, abilities to enable out of office, and setting up shared inboxes are great. **What do you dislike about Clerk Chat?** So far we haven't had any major issues. The times that we did need help support was able to help us out **What problems is Clerk Chat solving and how is that benefiting you?** Clerk Chat has enabled us to effeciently communicate with SMS messaging. The previous solution frequently had service issues that would cause downtime and required additonal IT troubleshooting. Clerk Chat has been very reliable with no downtime so far. ### 11. Great way to send individual texts or campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Alison T. | Community Manager Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Clerk Chat?** I love that I can plan out texting campaigns far in advance. **What do you dislike about Clerk Chat?** It has glitches on occasion but customer support is quick to respond and resolve. **What problems is Clerk Chat solving and how is that benefiting you?** It lets me set up campaigns far in advance which allows for better marketing plans. ### 12. Product does not work - No customer support **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Clerk Chat?** In thoery it sonds great but it doesnt actaully work **What do you dislike about Clerk Chat?** No customer support, the notifications do not work and when attepting to set it uo it fails to authenticate. **What problems is Clerk Chat solving and how is that benefiting you?** SMS inbox across all teams ### 13. Twilio integration does not work, customer support is aggressively unhelpful. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Clerk Chat?** Non applicabele, as I was unable to onboard the product and use it. **What do you dislike about Clerk Chat?** The Twilio integration does not function properly. I went through an onboarding call where their rep watched me to do all of the steps required to set it up, and have it not work. It was then escalated to engineering who was aggressively unhelpful. **What problems is Clerk Chat solving and how is that benefiting you?** N/A ### 14. Igor is the BEST! **Rating:** 4.0/5.0 stars **Reviewed by:** D W. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Clerk Chat?** I like the current variety of features for SMS messaging and I am excited about the additional innovations to come! Igor was instrumental in porting my phone number into the Clerk/MS Teams environment and has provided me with exceptional service ever since! Thank you! **What do you dislike about Clerk Chat?** I do not enjoy the inability to make calls directly from the Clerk app. The service would be even better if calls could be made instantly to contacts in your SMS message threads (similar to messaging & phone calls on traditional mobile phones). **What problems is Clerk Chat solving and how is that benefiting you?** It helps me collaborate with my team better! ### 15. Tremendous Solution Built By a Tremendously Customer Centric Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey G. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Clerk Chat?** Clerk Chat is a beautifully built solution that is flexible, customizable, intuitive, and perfect for collaboration. We love the Clerk Chat platform, but what we love even more is how amazing and caring the team behind it is. **What do you dislike about Clerk Chat?** There is nothing we dislike about Clerk Chat. **What problems is Clerk Chat solving and how is that benefiting you?** Clerk Chat allows us to field text messages and respond to them across our organization (by whoever is first available) seamlessly and enables us to utilize SMS natively in Microsft Teams without the need for another third-party application. ### 16. Great Functionality and Support that Cares About Results **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Clerk Chat?** Clerk Chat was super easy to implement, took no time to train our users becasue it has a very intuitive interface, and performs exceptionally well. The amount of features can be overwhelming, but they are easy to figure out and intergrate well with other services. Customer support is very responsive and cares about finding a solution that makes sure everything is taken care of. **What do you dislike about Clerk Chat?** The billing can be a little confusing but at least the cost to features ratio is good. **What problems is Clerk Chat solving and how is that benefiting you?** We use Teams phones as our primary phone system and Clerk Chat helped us reach out to members of our community that don't have access to computers but do have access to texting. ### 17. Messaging made easier by Clerk Chat.I highly recommend!! **Rating:** 5.0/5.0 stars **Reviewed by:** Bethlyne O. | Virtual Office Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** Clerk Chat is user-friendly. It saves one from the burden of of getting stuck on numerous texts and emails. I used it on Slack and l liked how important information can be announced in the announcements section or the resources where only the admins can post. **What do you dislike about Clerk Chat?** The positives of using Clerk chat outweigh the negatives. I didn't dislike anything but I would suggest for a call option. I also loved the feature for sending voice messages.It has unique features and I don't think there is much improvement to be done. **What problems is Clerk Chat solving and how is that benefiting you?** Clerk Chat made it easier for me to interact with my peers from all over Africa through ALX program.It was easier to get announcements through the resources channel and the announcements. It made learning interesting and efficient throughout the programme. ### 18. The best way to send and receive messages in real time!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra G. | Pasante en Dirección de Proyectos de Infraestructura, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** There are a thousand things that I could say positive about the app. Starting because the employee chat is very friendly and easy to use. I love that it allows users to use their own phone numbers to communicate with clients, it greatly reduces the traffic of questions. It is also integrated with other applications such as Microsoft and Zoom, which makes it much easier for me to connect with the other people in my department. **What do you dislike about Clerk Chat?** The truth is that I don't dislike anything about the application. I find the platform to be very user friendly unlike many others I have used. It honestly makes communication easier and reduces the time you spend on it. **What problems is Clerk Chat solving and how is that benefiting you?** Without a doubt, it has taken communication in the company and with customers to another level. Since we used Clerk chat we have not only automated the messages but we have also integrated them into our old systems in the company. Another advantage is that it includes a presence on several platforms at the same time, increasing efficiency and productivity that has never been seen before. ### 19. The best solution to staying connected with my clients and employees **Rating:** 5.0/5.0 stars **Reviewed by:** Cruz M. | Profesional Indpendent Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** As a marketing professional, I had trouble communicating with my contractors because we used Slack and Teams, but they weren't always online. I spent months looking for a tool to help me send text messages or WhatsApp messages to them so they could log in to Zoom and Google Meets. Plus, Clerk Chat also allows me text my clients that I have on HubSpot CRM. I have been using Clerk Chat for a while now, and I can say this is the best solution to staying connected with your employees and clients. **What do you dislike about Clerk Chat?** The only thing I didn't like about it was that I didn't find it sooner as a chat software is being so far so good. I highly recommend it if you own a marketing business like mine or if you need to text your clients. **What problems is Clerk Chat solving and how is that benefiting you?** It enabled me to text my clients via Hubspot integration and send text messages and WhatsApp messages to my employees, allowing them to be on time for our online meetings with clients. ### 20. Highly recommended - Clerk Chat - The best app in the virtual communication platform **Rating:** 5.0/5.0 stars **Reviewed by:** Thanush S. | Mechanical Design Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Clerk Chat?** Clerk Chat is a great app and I absolutely love it! The UI is refreshing to look at and the quality is amazing, send and receive messages have never been simpler and the channels help keep everything organized. Clerk Chat is a best option if you want flexibility in choosing apps to connect across multiple -channels and also it provides good connectivity with very less data usage. **What do you dislike about Clerk Chat?** I don't see any snag in Clerk Chat as it gives practical and convenient platform to use. After all I didn't face any issues and if any problems occur, the Clerk chat team with sort that thing out within minutes, also they didn't give any chance to abominate them. **What problems is Clerk Chat solving and how is that benefiting you?** Bulk message saves time, optimize resource use, and are a great tool for business-customer interaction. However it is great and easy to access, I will surely recommend the app to my peers. ### 21. The BEST CHAT application with SMS feature. **Rating:** 5.0/5.0 stars **Reviewed by:** Denise Rose B. | Billing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** The Clerk Chat is user-friendly and saves time because it is integrated with Slack, Microsoft Teams, and Salesforce. I wish we discovered this app sooner. I don't need to get my mobile phone when I need to send an SMS, I can do it on my laptop to save time and effort. **What do you dislike about Clerk Chat?** None. Everything you need is here in the app! I highly recommend using this app to save you time and effort. I wish the t the voice feature will be added soon, but all in all this is the best app for me so far. **What problems is Clerk Chat solving and how is that benefiting you?** I did not encounter any problems. App is very reliable and easy to use. It saves you a lot of time and effort. I can be more productive and do more with this app. ### 22. Very impressed and highly recommend working with Clerk Chat's team. **Rating:** 5.0/5.0 stars **Reviewed by:** James K. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Clerk Chat?** Our business based in Australia were told by a Clerk Chat's third party contractor the platform would work in Australia. After we signed our contract, Alex the Founder of Clerk Chat informed us that this was not the case and apologised profusely. Alex said he could get his team to make this work and estimated a timeline. having dealt with software companies before, I never had faith in any roadmap timelines. But true to his word, Alex delivered a working product, on time and kept us in the loop all the way. I'm very pleased with the outcome and I highly recommend working with this team. Product works as it should so that helps. **What do you dislike about Clerk Chat?** Importing contact functions are yet to be automated yet. **What problems is Clerk Chat solving and how is that benefiting you?** It's given us the ability to communicate with our work force in a direct and immediate way. It's cost effective as well. ### 23. " Communication made easy, with Clerk Chat!" **Rating:** 5.0/5.0 stars **Reviewed by:** Amaka A. | Dispensing Optician, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** Clerk chat has been the best so far. I have been using Microsoft and zoom before now, so it is a relief to have an app so easy to use and at the same time have features that connect other apps to it. It is great! **What do you dislike about Clerk Chat?** I don't see any downsides with clerk chat. It is very easy and everything is just a click away. I already recommended it to my colleagues using slack for easy communication. **What problems is Clerk Chat solving and how is that benefiting you?** It has made communication a lot easier. working with colleagues has been great, we can easily jump to zoom or access other apps using the same app. Clerk chat is simply the best for me and I recommend it to everyone. ### 24. Communication Has Been Made Easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Eve O. | Virtual Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** I appreciate how user-friendly the interface is. It has also been very effective when communicating primarily on slack because it allows us to avoid the back-and-forth of emails by receiving real-time feedback and information. Also, when you want to provide clients with real-time data, the messaging service comes in very handy. **What do you dislike about Clerk Chat?** So far, the experience has been very smooth. Perhaps in the future, they can incorporate a phone call option for more direct outreach and communication, particularly with customers, to provide that personal touch in communication when required. **What problems is Clerk Chat solving and how is that benefiting you?** It has successfully helped in tracking our customers' support, And the fact that communication is nearly real-time makes it one of the best communication channels for me thus far. ### 25. Clerk Chat is the easiest and best messaging app I've used in a while **Rating:** 5.0/5.0 stars **Reviewed by:** Priscilla A. | Virtual Assistant Trainee, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Clerk Chat?** Clerk Chat is definitely one of the best chat apps to use. It was easier to add Clerk Chat to Slack which I used for communicating and interacting with my peers. The fact that we also get to connect it to other apps makes it awesome and impressive. **What do you dislike about Clerk Chat?** Honestly, I'd say that I've not encountered any issues using Clerk Chat. I enjoy using apps which are easier to work with and navigate through and Clerk Chat has proven to be one. **What problems is Clerk Chat solving and how is that benefiting you?** I'm able to communicate with my peers and teammates easily. Then again, it helps me not to lose track of important messages and announcements especially when I add it to my Slack account. ### 26. Great job for a great app! **Rating:** 5.0/5.0 stars **Reviewed by:** Aiko B. | Regional Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Clerk Chat?** We could convey discounts and promotions to our clients using Clerk Chat, and they could SMS us with any queries. It significantly decreased call center traffic and allowed us to respond to customer comments almost quickly. **What do you dislike about Clerk Chat?** So far, so excellent; because it is simple to use, it is highly advised. with the aim that it will be enhanced by a phone call for better service/s for direct and quick details. **What problems is Clerk Chat solving and how is that benefiting you?** I have no complaints; everything is wonderful. I simply hope they connect to other applications to support business expansion. If it were, it would be convenient. When I looked for a clerk chat app on my iPad and couldn't find it on either my apple or android phone, I was disappointed. ### 27. The next big thing in the market! **Rating:** 5.0/5.0 stars **Reviewed by:** Cornelio C. | Site Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2022 **What do you like best about Clerk Chat?** Clerk chat is very user friendly and easy to use. It also allow users to use their own phone number when communicating to their clients. For me, the best feature of this app is the convenience in communicating to our client because it’s one click away. **What do you dislike about Clerk Chat?** I like the whole app, honestly it is the best in the market so far when it comes to being a cost-effective and user friendly app. I think, it will be much greater software in the futur. **What problems is Clerk Chat solving and how is that benefiting you?** So far I didn’t encounter any problems with this software, great to have it because of its easy to use feature, it helps a lot to our conpany and will recommend it to my colleagues. ### 28. Sending and receiving SMS, a whole lot easier with Clerk Chat! **Rating:** 5.0/5.0 stars **Reviewed by:** Arzel Louie M. | Video Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2022 **What do you like best about Clerk Chat?** As a Slack user, I really need a solution for automated sending and receiving SMS to inform my peers. Clerk Chat is the one I'm looking for. It is also integrated with other apps like Microsoft and Zoom. It really saves me time in setting up connections with my colleagues and workmates. **What do you dislike about Clerk Chat?** I don't see any downside with Clerk Chat as it is very helpful with my daily tasks at work as well as at home and personal plans. I highly recommend it to all Slack users! **What problems is Clerk Chat solving and how is that benefiting you?** It helps me with my SMS management, and also helps me connect to my contacts using other apps like Zoom, Google Voice, Microsoft Team, and Twilio. No more hassle for me! ### 29. Clerk Chat is a new time management **Rating:** 5.0/5.0 stars **Reviewed by:** Jojaylyn V. | Operation Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** What I appreciate about this software is so convenient to use at the same it connects me with clients easily. It saves time as this app has effective chatting tools compares to other telecommunication apps **What do you dislike about Clerk Chat?** I always see the brighter side and as long as this app served me well and make my life easier, I have no complains. So far I havent encountered any problem while using it **What problems is Clerk Chat solving and how is that benefiting you?** To keep in touch with the clients and this app is made for it. The convenience and support makes my life more productive at the same time especially in business world, communication is a must. ### 30. Amazing real time SMS Conversation **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy C. | Market Research Interviewer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2022 **What do you like best about Clerk Chat?** The fact that it can be used for different apps and they are still working and busy upgrading makes it and better services available for you. The Best Features is you can easily connect to your prospective client one click away. **What do you dislike about Clerk Chat?** I think the voice call would be better this is also available. Even it is said its specifically for chat its also nice if there is voice call. Hoping this can be available if needed. **What problems is Clerk Chat solving and how is that benefiting you?** There is nothing I can complain it's all good I just hope they interface with other apps to help to grow your business. It would be nice if it is available for android and apple phones tried to search on my iPad I didn't see a clerk chat app that you can also access on an android phone or apple phone. ### 31. Chat is easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela D. | Inside Sales Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** The platform is really user-friendly. It let me integrate my Clerk chat with other apps like Slack, and I got lots of good things out of it; another thing that I liked is the number of options you have to connect. **What do you dislike about Clerk Chat?** Actually, I feel like there's nothing that I disliked about it, I just would recommend to add an option for calling, but I'm sure they will add it in the future so no problem! **What problems is Clerk Chat solving and how is that benefiting you?** It helped me solve some miscommunication problems I had with some clients because it made our conversations easier to have and made my job easier by doing that. ### 32. The future of SMS and MMS messaging app! **Rating:** 5.0/5.0 stars **Reviewed by:** Mr. Eugenio C. | Customer Service Representative, Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** I love how easily and effortlessly I can send my messages to my team; more importantly, the syncing of my contacts from different platforms makes it simple and straightforward. **What do you dislike about Clerk Chat?** Clerk Chat is super easy to use, and I don't see any challenges in using it. It is user-friendly, and I will recommend this to my colleagues to use. Adding more SMS and MMS features will take this to another level. **What problems is Clerk Chat solving and how is that benefiting you?** Communicating with my team becomes a challenge; delays in my SMS/MMS make it harder for us to reach out one another. Clerk Chat enables us to communicate easily without any hassle. ### 33. A Very Efficient Channel for Communication **Rating:** 5.0/5.0 stars **Reviewed by:** loryne w. | Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Clerk Chat?** For slack users ot efficient especially with giving feedback and responses to clients questions and requests. The voice message feature is also superb it saves time and there is real connections with others. **What do you dislike about Clerk Chat?** I would not say there is anything I defer with everything is working as it is purposed to anyway there is room for advancement and I look forward to the awesome features in store for the future **What problems is Clerk Chat solving and how is that benefiting you?** I used to have a back log of messages and emails from clients in need of tutoring services but with clerkchat a significant amount of this backlog has been reduced ### 34. ClerkChat enables SMS & MMS messaging in Slack and Salesforce platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sahidul Islam R. | Senior Carrier Relations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Clerk Chat?** Our company is a medium-sized telecommunications company. We have been able to synchronize the messaging platform between Slack and Salesforce with Celrk Chat. With Clerk, we integrate these two applications and also leverage all the organizational benefits of Slack on WhatsApp. As a result, our communication platform becomes easier and faster. **What do you dislike about Clerk Chat?** Honestly, we didn't find any options we disliked. From the the beginning I got support from Clerk chat team. Ultimately they didn't given us any chance to dislike clerk chat. **What problems is Clerk Chat solving and how is that benefiting you?** With SMS, WhatsApp, and 2FA codes, our team communicated seamlessly across Slack, salesforce and Microsoft Teams. We Enjoying consolidated communication without relying on external platforms. ### 35. "Amazing App" **Rating:** 5.0/5.0 stars **Reviewed by:** Kairon Salam B. | Quality Assurance Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2022 **What do you like best about Clerk Chat?** It is easy to communicate and more accessible if there are any issues and concerns with the clients. And they can give an immediate response regarding your concern/s. **What do you dislike about Clerk Chat?** So far, so good; it is highly recommended to use because it is easy to access. And hope that it will be improved by having a voice call for better service/s for direct and fast details. **What problems is Clerk Chat solving and how is that benefiting you?** I haven't encountered any problems yet. ### 36. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Mark Anthony P. | Freelance, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** We had tried a lot of software before, but by far this was the best. Communication is made easier and user-friendly, Don't have the tech-savvy to really use this app. I think we would never use another app again. **What do you dislike about Clerk Chat?** So far the experience is very great, I do not really have negative reviews about this app. I highly recommend this app, I just really want to share the great experience I had. **What problems is Clerk Chat solving and how is that benefiting you?** It really helps us in communication. Because it is user-friendly everybody even the ones that are not knowledgeable in the application easily understood how this works. ### 37. User-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** JCK Q. | Marketing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Clerk Chat?** This app is genuinely user-friendly! If you're a slack user, this app can easily be integrated and saves time. We used many apps before this, which made me wish we had this sooner. **What do you dislike about Clerk Chat?** The voice call option will surely take this app to the next level, but I do not require the voice call option yet, and it's still the best App I've tried after having other apps. **What problems is Clerk Chat solving and how is that benefiting you?** We can automate messages and easily integrate this with the app we're using in the company. We had trouble with integrations with the other apps we've tried before this. ### 38. "I'm very impressed with clerk chat" **Rating:** 5.0/5.0 stars **Reviewed by:** Magdalene M. | Interpreter, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2022 **What do you like best about Clerk Chat?** Clerk chat has implemented good communication in business, which is helping out in boosting awareness and maintaining good relationships with the customers. **What do you dislike about Clerk Chat?** We are not enabled to communicate through voice calls, which is a feature missing with clerk Chat, and it's essential. **What problems is Clerk Chat solving and how is that benefiting you?** Clerk Chat has solved the problem of poor communication in business, helping us grow up in the industry. ### 39. Bad app no customer support **Rating:** 0.0/5.0 stars **Reviewed by:** Mustafa A. | Technical sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** customer support is bad. They do not respond to any queries **What do you dislike about Clerk Chat?** Bugs and bad support. The system is glitchy and there is not real need for this software **What problems is Clerk Chat solving and how is that benefiting you?** Hasnt solved anything due to glitchy setup ### 40. You've got everything in Clerk Chat! **Rating:** 5.0/5.0 stars **Reviewed by:** thirdy b. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** I can contact all my customers and future customers without hassle. It gives me peace of mind not having multiple tools/apps use to interact with them. It really help my business to grow. **What do you dislike about Clerk Chat?** I don't see anything that I dislike from using clerk chat. Awesome App and highly recommended. **What problems is Clerk Chat solving and how is that benefiting you?** I had a problem communicating with my future customers due to their locations I cannot easily respond to their querries good thing there's clerk chat. It boost my business and help me to respond ememmediately to all inquiry. ### 41. Effectiveness of Clerk Chat in business performance in Carmelite Science and Technical College **Rating:** 5.0/5.0 stars **Reviewed by:** simeon k. | Teaching Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** Clerk chat has proved invaluable in sending and receiving SMS and MMS using Slack and Microsoft Team during our virtual meetings in my organisation. It is fast and easy and also defies traffic congestion. **What do you dislike about Clerk Chat?** There is no downside in using clerk chat. It is quite helpful in solving communication traffic and highly commendable for fast and easy communication. **What problems is Clerk Chat solving and how is that benefiting you?** Clerk Chat helps us in virtual meetings in my organisation in order to adhere to adhere to covid 19 regulations. It also helps us to be more productive. ### 42. Business made simple **Rating:** 4.5/5.0 stars **Reviewed by:** Evariste O. | Freelance Business Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Clerk Chat?** The possibility to work on an easy platform and no need for outside plaforms to communicate on several social network i.e all in one in a Quick time . That is very great. **What do you dislike about Clerk Chat?** I think everything is ok there is anything not realized and the support service is very professionnal and available with Quick reply and disponibility. That que s very wonderful. **What problems is Clerk Chat solving and how is that benefiting you?** Clerk chat is solving the problem of time and presence on several social network in the same time and communicate easily with efficiency and good productivity . ### 43. Makes industrial Chats Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Shannen Kyle Blu C. | Small Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2022 **What do you like best about Clerk Chat?** As a business owner, i use microsoft and slack all the time. Thankfully, Clerk Chat has this feature that connects these applications for easier access and communication. **What do you dislike about Clerk Chat?** Nothing to dislike for now as Clerk Chat did its purpose. I am just looking forward for the calls feature in the future to make it handier and easier for an industrial setting. **What problems is Clerk Chat solving and how is that benefiting you?** Clerk chat helped me a lot communicate easier and effectively with my employees or co-workers. Giving instructions on Slack via automated schedule feature was the best! ### 44. "Clerk Chat for super convenient industrial chats" **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** Clerk Chat is a user friendly simple tool which saves my clients' and my time. What I like most is the facility to use the existing number for the same. I'm just one click away from communicating with my team or commercial partners. **What do you dislike about Clerk Chat?** Honestly, so far, so good. The app has made communication easier with its real time messaging facility which integrates other channels. Including voice call facility will take app to a much greater level. **What problems is Clerk Chat solving and how is that benefiting you?** With Clerk Chat the business communication has been improved and with good communication we're able to grow our business than earlier. We were able to attract more clients due to the increased productivity and efficiency ### 45. Best Way of Chat in Industrial Group chat. **Rating:** 5.0/5.0 stars **Reviewed by:** Arif H. | Officer E&I, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2022 **What do you like best about Clerk Chat?** The best thing is easy to use. communication between organisation very helpful, Directly approach able . All Feauter are likely to use correctly, best way of normal communication. **What do you dislike about Clerk Chat?** It should be clean next level, very useful, I think should be work in Marketing, then Mostly people should aware & use this very useful App , And should be increase features. **What problems is Clerk Chat solving and how is that benefiting you?** Clerk Chat solving many problems between two parties, I am using this to engage my coleages keep in touch and always online. Also In industrial usage in meeting. ### 46. Reliable and User-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** I liked it because it has a great features in communicating with my customers. It is also user friendly and is very easy to use. Very helpful to me, it made my business easy. **What do you dislike about Clerk Chat?** I love the whole application. It really helped me a lot to make my business easy and have a smooth flow. Improvements should also be considered to provide continious quality of service. I would love to reccommend this app to my friends! Keep ip the good work! **What problems is Clerk Chat solving and how is that benefiting you?** So far I haven't experience any problems with this software. I love using it, it's very easy and convenient to use. My everyday work became more productive because of this software. ### 47. Transform your business and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Vikash T. | Finance Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Clerk Chat?** As a management student (MBA) marketing, i use Microsoft team all time for various mangement program, and Clerk Chat has this feature that connect Microsoft team for making my communication easier. **What do you dislike about Clerk Chat?** I think everything alright in clerk chat. So I am just looking to features of clerk chat. **What problems is Clerk Chat solving and how is that benefiting you?** Representative visit tackling numerous issues between two gathering, i am utilizing this to draw in my coleages stay in contact and consistently on the web. ### 48. Best App for Business Communication i've Ever found **Rating:** 4.5/5.0 stars **Reviewed by:** Irfan M. | Senior Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** The best Part of this App is that Clerk Chat Allows users to Use Their Mobile Number to Communicate with Clients and make them able to respond simultaneously. **What do you dislike about Clerk Chat?** I don't think that there is anything to be dislike in clerk chat as the app is very user-friendly and easy to use. **What problems is Clerk Chat solving and how is that benefiting you?** Clerk chat solves Communication Problems between two Person's which makes it best than Other similar apps. ### 49. Comms made more convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra Y. | English Language Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Clerk Chat?** It made communications with my team easier and faster especially when using Slack. It also made it easier for us to respond to clients faster reducing call center traffic. Highly recommended! **What do you dislike about Clerk Chat?** It is a user-friendly, cost-friendly application. Very helpful in work communication. **What problems is Clerk Chat solving and how is that benefiting you?** To reiterate, it helps solve communication problems in Slack. It consolidates third-party apps. A big plus that they're able to include SMS as well ### 50. Clerk Chat is the best business messaging platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Darko G. | Forwarding Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Clerk Chat?** It's very helpful with my daily tasks at work. The best benefits for me it was SMS campaigns and Scheduling SMS, quick and easy messaging. **What do you dislike about Clerk Chat?** At the moment, it's all ok, and I didn't find anything wrong. **What problems is Clerk Chat solving and how is that benefiting you?** I could text message my customers in real-time, by far, the fastest and easiest way to get setup. I had a phone number connected to a Salesforce channel and was communicating with customers. - [View Clerk Chat pricing details and edition comparison](https://www.g2.com/products/clerk-chat/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+15%3A49%3A32+-0500&secure%5Bsession_id%5D=8e0a83a4-2f06-41d7-9b1f-55b836e66580&secure%5Btoken%5D=03cf647499d3632571901c1fedb49a9d507c605756c2e4ff393b2e28b833bcda&format=llm_user) ## Clerk Chat Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Clerk Chat Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **AI - RCS Business Messaging** - AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top Clerk Chat Alternatives - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,312 reviews) - [Salesmsg](https://www.g2.com/products/salesmsg/reviews) - 4.7/5.0 (408 reviews) - [Heymarket](https://www.g2.com/products/heymarket/reviews) - 4.6/5.0 (432 reviews)