--- title: Cleo Integration Cloud Reviews meta_title: 'Cleo Integration Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 595 reviews by the users' company size, role or industry to find out how Cleo Integration Cloud works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 595 scale: '5' date_modified: '2026-07-18' parent_category: name: Data Integration Tools url: https://www.g2.com/categories/data-integration-tools --- # Cleo Integration Cloud Reviews **Vendor:** Cleo **Category:** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) **Average Rating:** 4.4/5.0 **Total Reviews:** 595 ## About Cleo Integration Cloud Cleo Integration Cloud is a B2B integration and EDI platform built for companies that need to automate trading partner transactions, connect ERP and supply chain systems, and manage exceptions across high-volume order to-cash and procure-to-pay workflows. Cleo helps teams automate common EDI document flows including purchase orders, acknowledgments, ASNs, invoices, shipment status updates, and other X12/EDIFACT transactions across retail, manufacturing, logistics, wholesale distribution, food and beverage, and healthcare ecosystems. The platform supports EDI, API, AS2, SFTP, MFT, and other B2B connectivity patterns so businesses can exchange data securely with customers, suppliers, carriers, marketplaces, 3PLs, and internal applications. Cleo Integration Cloud is designed for teams that need more than basic EDI compliance. It provides trading partner onboarding, EDI mapping and transformation, real-time transaction visibility, exception monitoring, AI assisted issue resolution, and flexible service models for self-service, managed service, or blended integration teams. Companies use Cleo to replace legacy EDI tools, reduce manual partner work, improve document traceability, connect ERP/TMS/WMS/eCommerce systems, and scale B2B automation as transaction volume and partner complexity grow. ## Cleo Integration Cloud Pros & Cons **What users like:** - Users value the **accessible and helpful customer support** that enhances their experience with Cleo Integration Cloud. (8 reviews) - Users appreciate the **seamless connectivity** of Cleo Integration Cloud, enabling efficient integration across various software and vendors. (7 reviews) - Users value the **integration capabilities** of Cleo Integration Cloud, enabling easy data translation and efficient vendor collaboration. (7 reviews) - Users value the **easy integrations** of Cleo Integration Cloud, simplifying data translation and boosting efficiency. (6 reviews) - Users value the **easy setup** of Cleo Integration Cloud, enabling seamless EDI connections for efficient operations. (5 reviews) - Automation (4 reviews) - Data Management (4 reviews) - Users appreciate the **streamlined efficiency** of Cleo Integration Cloud, enabling quick and effective data management and automation. (4 reviews) - Users appreciate the **rich feature set and responsive support** of Cleo Integration Cloud, enabling seamless automation and integration. (4 reviews) - Integrations (4 reviews) **What users dislike:** - Users find **difficult learning** due to the complexity and extensive features of Cleo Integration Cloud. (5 reviews) - Users find the **high cost** of Cleo Integration Cloud questionable, especially given the additional learning and training expenses. (4 reviews) - Users experience **slow processing** with Cleo Integration Cloud, citing delayed support and ineffective integration updates. (4 reviews) - Users find the **complexity** of Cleo Integration Cloud requires extensive training and can complicate the user experience. (3 reviews) - Users often face a **steep learning curve** with Cleo Integration Cloud, complicating advanced configurations and customizations. (3 reviews) - Users face **poor customer support** , with slow responses and inadequate training materials complicating their experience. (3 reviews) - Update Issues (3 reviews) - Data Limitations (2 reviews) - Users face **integration issues** with Cleo Integration Cloud, particularly with Shopify and limited documentation on processes. (2 reviews) - Intensive Training (2 reviews) ## Cleo Integration Cloud Reviews ### 1. Good, Reliable System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2019 **What do you like best about Cleo Integration Cloud?** Easy to use, maintain and very reliable. I send and receive files 24x7 without any issues. **What do you dislike about Cleo Integration Cloud?** I would like a little more advanced features like complex scheduling and the ability to use traditional scripting commands like if, then, else... **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Transferring files between business partners is easy and reliable. The system is always up and running. I monitor it daily, but really do not need to watch it. ### 2. Great, simple tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2018 **What do you like best about Cleo Integration Cloud?** We used to script our file transfers. Keeping track of .bat and .vbs files in folders on a network share was becoming messy. With Cleo, I can empower the script/file transfer owner to make their own changes to schedules, file names, etc. **What do you dislike about Cleo Integration Cloud?** It would be ideal if we could include more than a single mailbox/login for remote hosts, rather than having to create a new host every time we have more than one username. For example, we have multiple transfers we send to host xyz.com, but different transfers use different logins to access various folders on the remote server. Cleo only supports, to my knowledge, 1 mailbox per host, which increases the licenses required to perform these tasks. **Recommendations to others considering Cleo Integration Cloud:** I would recommend Cleo to anyone considering it, although I'm not aware of many alternatives. The product does exactly what we need it to do, and support is helpful when we're not sure how to best script a transfer. My only real concern is the "no multiple mailboxes" for a remote host. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We are able to configure file tranfers more quickly than before, with less time spent testing syntax and getting it into production. We are also able to utilize, more easily, additional features such as zipping files and encryption with pgp. ### 3. My Experience with Cleo **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2019 **What do you like best about Cleo Integration Cloud?** It is very helpful that Cleo can be the one stop shot for our EDI **What do you dislike about Cleo Integration Cloud?** Its hard giving up control for something as important as EDI to another company **Recommendations to others considering Cleo Integration Cloud:** Cleo has always worked well with NAV **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We can rest knowing that even if an issue comes up in the middle of the night Cleo techs will work to resolve it.. ### 4. Great easy to user interface backed with solid support. **Rating:** 3.5/5.0 stars **Reviewed by:** Gabriel G. | Data Center Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2019 **What do you like best about Cleo Integration Cloud?** Any product is only as good as its support and Cleo offers excellent support **What do you dislike about Cleo Integration Cloud?** support is only created through email and no direct contact number **What problems is Cleo Integration Cloud solving and how is that benefiting you?** we are trusting cleo for our edi transactions between us and our biggest customer. we trust cleo to complete and log these transactions ### 5. Harmony is changing the game of enterprise level MFT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2018 **What do you like best about Cleo Integration Cloud?** My favorite thing about Harmony is the ease with which complex business integrations can be assembled and maintained all within one comprehensive and visually intuitive interface, as well as the reliability of the connections after the initial setup is done. It just works! **What do you dislike about Cleo Integration Cloud?** Nothing! If I had to pick something, there are so many useful features and functionalities within Harmony that you may have to dig around to find them for a while. But that's nitpicking. **Recommendations to others considering Cleo Integration Cloud:** If you are looking for seamless integrations with business partners, ease of setup, maintenance, and great support along the way, Harmony and the Cleo Integration Cloud is the tool for your business. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** With Harmony we solve the problem of having to interface both internally throughout the various business units at our company as well as externally with our trading partner database which is growing at an ever increasing rate. Harmony makes the setup and maintenance of this database extremely easy on the administration side, and also allows our business users visibility into the data that matters to them. ### 6. Impressions from a new customer **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Cleo Integration Cloud?** Once baseline maps have been established it is very easy to use the project generator and add a new trading partner and customize to meet the new partner requirements. **What do you dislike about Cleo Integration Cloud?** The on-boarding experience has been rough. Not specifically related to the product, but the communication and being informed in all aspects of what you need to know as a customer. **Recommendations to others considering Cleo Integration Cloud:** Get training. Allow plenty of time for learning curve. Engage professional services for faster implementation. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** EDI as AS2 communications. We are not in production yet but we are looking for greater visibility to data exposed through EDI. ### 7. Cleo EDI review **Rating:** 5.0/5.0 stars **Reviewed by:** Rich C. | Owner, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Cleo Integration Cloud?** Simple to use, great technical support and very knowledgeable techs. Overall faster implementation for new EDI partners. Cloud based allows us to free up internal hardware and consulting resources. **What do you dislike about Cleo Integration Cloud?** Sometime it takes a while for a tech to get back to us when we open a ticket. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Faster, less expensive EDI implementations. Like the ability to be able to implement by reusing EDI document templates. Simpler EDI integration and production for new EDI partners, more visibility and tracking. Hoping to be able to implement customer without EDI--by using spreadsheet orders that get imported. ### 8. Does all I need it to do and more **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2018 **What do you like best about Cleo Integration Cloud?** Its very easy to clone an existing setup and then tweak it for the new connection **What do you dislike about Cleo Integration Cloud?** The documentation would be better if it included different examples of how to do a variety of different setups. **Recommendations to others considering Cleo Integration Cloud:** Shop around and look at cost and references. We did that and ended up with this product. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We have a need to connect to many different partners using many different connection types. This product allows us to easily do all of them. So far we have never had any issues. ### 9. Great experience with the cloud service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2019 **What do you like best about Cleo Integration Cloud?** Ease of setup. Amazing support team. Great value for a b2b EDI solution. **What do you dislike about Cleo Integration Cloud?** Cannot think of much. Setup was an email and would highly recommend. **Recommendations to others considering Cleo Integration Cloud:** Excellent Service for Cloud Based EDI trading and order data managerment. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Off-site b2b EDI solution with redundancy and scalability. ### 10. Reliable product with a great support staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2018 **What do you like best about Cleo Integration Cloud?** We've been using Cleo Harmony and Clarify for about four years now and they've been a significant improvement from our previous vendor, Dell Boomi. The software is very stable, easy to use and the support staff is quick to help when needed. Where-as we used to wait days or months for a reply, now we have answers same day. **What do you dislike about Cleo Integration Cloud?** The interface for Harmony is quite slow, which makes searching through transactions painful. Also, Clarify is constantly throwing errors, which is partially because of the way we're using it -- Although the system should allow for users to specify that certain actions are "Normal". **Recommendations to others considering Cleo Integration Cloud:** Take an evaluation and see if it works for your needs. My opinion is that Cleo's products are the best on the market shy of programing your own solution. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Sending, receiving, and modifying EDI documents between our partners, vendors, and customers. Increased reliability as well as a more simplified mapping process to handle customer modifications and change requests. ### 11. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Cleo Integration Cloud?** The product works extremely well and is very easy to use. When tech support is needed, the support is unparalleled. **What do you dislike about Cleo Integration Cloud?** The product works well but it would be nice to have a more graphical user interface rather than green screen **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We are using the EEI module and will be migrating from ESX Secure to VLTrader in the next couple of months. ### 12. Excellent support staff. Great products. **Rating:** 5.0/5.0 stars **Reviewed by:** Carolyn B. | EDI Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2018 **What do you like best about Cleo Integration Cloud?** Support staff are very knowledgeable and quick to respond to issues. **What do you dislike about Cleo Integration Cloud?** Have struggled with integration issues with iSeries. **Recommendations to others considering Cleo Integration Cloud:** Consider the quality of support you will get from this vendor. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Non X12 EDI messaging ### 13. I am still not convince on the Cleo Integration Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2018 **What do you like best about Cleo Integration Cloud?** The quick and fast integration is impressive The best thing about the Cleo Integration is the fast connection and integration with data flows between systems which typically felicitated using middleware and in addition to that, the cloud integration technology not only provides advanced B2B connectivity but also deliver business value through an ecosystem. **What do you dislike about Cleo Integration Cloud?** The errors in Clarify are not very informative even with the debug mode, I would recommend Cleo technical team to work more on the error report at the log level. I think that there is not much difference between going to the cloud and to stay on premises. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** N/A ### 14. EDI Simplified **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Cleo Integration Cloud?** The platform is simple to use and covers all of our EDI needs. The system also has the ability to be customized for non EDI formats. Customer support is great which is very necessary. **What do you dislike about Cleo Integration Cloud?** The local test server could use some improvement **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo is helping us replace a legacy system that was written over 30 years ago. As we migrate to this new system, Cleo will be the heartbeat of data exchange. ### 15. Reliable and simple **Rating:** 4.5/5.0 stars **Reviewed by:** Terri S. | Application Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2018 **What do you like best about Cleo Integration Cloud?** Cleo products are easy to implement and manage. We know we can rely on the product response and stability. **What do you dislike about Cleo Integration Cloud?** I have not yet found any reason to dislike the products. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We need to become more digital in our environment, increase quality of the data, increase efficiency and productivity. We have been able to integrate and automate processes between our systems and our partners with Cleo's products. These added solutions have increased our clients loyalty and attracted new clients. ### 16. Wonderful support service! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2018 **What do you like best about Cleo Integration Cloud?** The support service CLEO offers is wonderful! I've never waited longer than 20 minutes for a call back on tickets I've submitted and we're always able to resolve the issue right over the phone. **What do you dislike about Cleo Integration Cloud?** Being forced to move from ESX as we are very happy with this product. **Recommendations to others considering Cleo Integration Cloud:** The support service is wonderful and incredibly knowledgeable. Cleo listens and values the feedback of their customers. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo gives us communication tools and the ability to connect with X12 so we can partake in EDI transactions with our customers. ### 17. Cleo usage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2019 **What do you like best about Cleo Integration Cloud?** I have used this software at this and the last three organizations that I worked with. My teams and the customers we resold to used it due to the ease of use, ability to scale **What do you dislike about Cleo Integration Cloud?** I do not have anything to call out at this time. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I have used this at my current company and past company, it has been easy to use, upgrade and scale. ### 18. Reliable AS2 communication software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2018 **What do you like best about Cleo Integration Cloud?** Reliability, Stability, ease of use of this tool and great customer service **What do you dislike about Cleo Integration Cloud?** Nothing really comes to my mind about what I dislike this product. **Recommendations to others considering Cleo Integration Cloud:** Excellent EDI /AS2 communication software tool **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We continuously add new EDI partners and transactions and Cleo As2 software has allowed us to implement them with ease and speed. It is very reliable and low maintenance. We are quite happy with their customer support, functionality , flexibility, stability, and efficiency of the product. ### 19. CLEO Clarify 4 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2018 **What do you like best about Cleo Integration Cloud?** I love the look and feel of Clarify 4. Most of the time when an error occurs the program identifies exactly where that is. Clicking on the problem takes you to the location of the problem. With little decision making its usually easily fixed. **What do you dislike about Cleo Integration Cloud?** I do believe the help documentation could be better. However, because of its flexibility I can see why it is what it is. **Recommendations to others considering Cleo Integration Cloud:** Based on my years of experience with EDI this product rocks. If you understand EDI formats and have a little training this product will do what is needed to make your processes a success. There is more to this product than just processing EDI such as XML and SpreadSheets. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We will be using Clarify 4 once migrated off of EBI 2.6 for all our EDI processing. The simplicity in setup after initial processes are created is amazing. Being able to bring up EDI customers quickly is a huge plus. We also are able to use the File Monitoring system to push files to many different FTP locations. ### 20. It just works! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2018 **What do you like best about Cleo Integration Cloud?** The best part about Cleo is that you can set it up and forget it. It just does what it's supposed to do. **What do you dislike about Cleo Integration Cloud?** There are so many options that it can be difficult to find the setting you want to change. **Recommendations to others considering Cleo Integration Cloud:** Get the trial and see all of the features available. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Integration with our ERP system simplifies the ordering process. ### 21. Best product for EDI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2018 **What do you like best about Cleo Integration Cloud?** For sure one thing that I like about this product is the browser-based user interfaces. It makes it much easier to work with this product and also switch between production and test environments since you can open them in bowser tabs. **What do you dislike about Cleo Integration Cloud?** I am not sure if I dislike any part of this package but one thing that I can mention as an improvement of this package is to lower the amount of servers that we need to setup for the entire package if you ever decide to go with the plan of having PROD, TEST and HA environments. So far we have setup seven servers for the entire Cleo products that in my opinion this makes it more difficult to maintain of all of these servers beside all of other servers that we have. It could be much better to find a way to lower the amount of servers we need to setup the package. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We are using this product as a replacement for our current existing AS2 server for EDI purposes. Also we may use it for other purposes like A2A (application-to-application) integration solutions too. ### 22. Cleo MFT Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Mike W. | EDI Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Cleo Integration Cloud?** Cleo ticks all the boxes when it comes to supporting a robust MFT solution for your organization. Best in class support and highly customizable makes it a can't miss solution. **What do you dislike about Cleo Integration Cloud?** Reporting server is a separate application. Would like to see that better integrated in the main product. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** A real MFT solution to handle multiple secure file moves in and out of the organization. ### 23. On Boarding of Trading partners and or applications. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2018 **What do you like best about Cleo Integration Cloud?** Very Technical approach and guidance to meet the Trading Partners critical requirement while on boarding. and smooth transition from Cleo to Harmony. **What do you dislike about Cleo Integration Cloud?** Really not find any dislike because always got resolution. **Recommendations to others considering Cleo Integration Cloud:** I highly recomend to give try, feel ease of use and apply. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo Harmony helped to achieve very smooth AS2 communication in EDI transactions and file transfers. ### 24. Best Secure File Transfer for EDI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2019 **What do you like best about Cleo Integration Cloud?** Essentially zero downtime. Very small hardware footprint Ease of use for both on demand and scheduled actions. **What do you dislike about Cleo Integration Cloud?** Meets all my needs. There is nothing to dislike. Performance and usability A1 **Recommendations to others considering Cleo Integration Cloud:** Very easy to use. Small hardware footprint. Many integrations **What problems is Cleo Integration Cloud solving and how is that benefiting you?** LexiCom oes the trick for all EDI activity. Flawless transfer of transaction data whether AS2, ftp, sftp or api. ### 25. Cleo Integration for EDI **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2019 **What do you like best about Cleo Integration Cloud?** It was easy to use and helped us to acheive smooth EDI transmission with our customers without any issues. **What do you dislike about Cleo Integration Cloud?** Customer service related to the product has been a challenge. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** EDI communication. Realtime tranmssiom of the EDI data with our custiomers without any interruptions. **Official Response from Chad Kulpa:** > Thank you very much for taking the time to leave a review. We strive to create the best possible experience for every one of our customers, so your feedback is incredibly important. Please reach out to us at customerresponse@cleo.com to discuss your customer service concerns. Thank you again! ### 26. Cleo Lexicom has been successfully installed in our B2B environment for 10+ yrs. **Rating:** 4.5/5.0 stars **Reviewed by:** Shastri R. | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Cleo Integration Cloud?** Simplicity and stability are key to our success. The product simply works without interruption allowing our B2B team to focus on value creation with our partners. This is a key service for us and it works flawlessly. **What do you dislike about Cleo Integration Cloud?** Until recently, there has been limited exposure to other Cleo products and Services. Although, we have been pleasantly surprised by the extensive product suite and the integration which exists with the many diverse third party solutions. **Recommendations to others considering Cleo Integration Cloud:** The Lexicom product works well. We are current in discussion with CLEO's Account Team to determine if there are any additional products which meet our needs. Engage the product and support teams as often as necessary as they are excellent resources who can truly smoothen implementation or transition. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We have addressed two key issues with the implementation of Cleo Lexicom. They are Simplification and standardization of EDI using AS/2. Our business partners have also standardized on this platform and so as our B2B ecosystem continues to evolve, we find that Cleo has the robust products and services which enable us to work with our customers efficiently and without interruption. ### 27. Cleo Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Cleo Integration Cloud?** Its generally easy to use. Its very stable and runs without issues. **What do you dislike about Cleo Integration Cloud?** Online Documentation can be challenging to find answers. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We use it for FTP/SFTP transfers. Its stabilized that part of our business where I don't think about it until changes are needed. ### 28. Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ramesh R. | Senior Technology Specialist, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2018 **What do you like best about Cleo Integration Cloud?** The software installation was not working for a week due to our company's internet setup we tried to install ourselves and we spent 40 hours to find out the reason but couldn't succeed, Cleo support person looked into it and asked us to install it in a way that works, it worked in the first run itself and he was very clear about the issue and gave us the reason why it doesnt work that way. we are very much satisfied with their timely help and resolution. **What do you dislike about Cleo Integration Cloud?** Nothing that we dislike from Cleo service. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** we have installed the upgraded version Cleo Lexicom AS2 since we moved to a new Iseries box and Cleo supported us to make it through. ### 29. Great tool with robust features **Rating:** 4.0/5.0 stars **Reviewed by:** Varinder C. | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2018 **What do you like best about Cleo Integration Cloud?** Cleo integration suit is quite robust. It need least maintanance once the project gets going and implemented. **What do you dislike about Cleo Integration Cloud?** Support model at Cleo is not very encouraging. We rely on call from support technician and that happens at random time and most time for support request gets spent in chasing each other. Also, the support is not very helpful and need major turnaround. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We have on premise implementation currently.We are still considering to moving to cloud. ### 30. Overall Cleo Experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2018 **What do you like best about Cleo Integration Cloud?** Although we haven't used Cleo Integration Cloud, I am extremely pleased with my experience implementing and administering Cleo Harmony. I have enjoyed my experience to date. **What do you dislike about Cleo Integration Cloud?** Wish they had more support staff. I am used to the quick response for EEI and find the wait for support on harmony to be frustrating. Once I do get support, the service is quick and efficient. **Recommendations to others considering Cleo Integration Cloud:** Great tool, easy to use, good support **What problems is Cleo Integration Cloud solving and how is that benefiting you?** At this point, we do not use Cleo Integration Cloud. ### 31. Cleo has been an excellent partner for our secure transmission needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2017 **What do you like best about Cleo Integration Cloud?** As a small company, we look for companies who will treat them not just as a customer but a partner in their business. Cleo is committed to not only the success of their own vision but to the success of ours as well. **What do you dislike about Cleo Integration Cloud?** Nothing. We are very pleased with the product. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We needed a highly available secure transmission system that was flexible in regards to what our clients and vendors would use on their side. Cleo has offered all of this for us. ### 32. Infrastructure Engineer review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Supermarkets | Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2018 **What do you like best about Cleo Integration Cloud?** The installs were straightforward. Setting up the licensing was ok. The wait time for the keys was acceptable. I received them from our assigned tech quickly. We are still in the process of migrating our old EDI into cleo, and so far it is ok. **What do you dislike about Cleo Integration Cloud?** The active directory integration is a pain. Each setup was different, and not straight forward. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** EDI for business transactions. Benefits are an all in one platform that completely upgrades our old EDI environment. ### 33. Cloud CIC review **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa W. | Business Systems Manager, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2018 **What do you like best about Cleo Integration Cloud?** I am just implementing the cloud so I haven't been able to see the functionality with my real data yet. **What do you dislike about Cleo Integration Cloud?** Without access to Production, I don't like that I cannot see the files that are getting picked up from my ERP system. I am assuming once I get fully setup in Production, I will be able to see the file progress end-to-end. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** EDI and A2A integrations ### 34. EDI **Rating:** 2.5/5.0 stars **Reviewed by:** Kristin M. | EMT, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2018 **What do you like best about Cleo Integration Cloud?** Everything is done electronically and nothing has to be done manually **What do you dislike about Cleo Integration Cloud?** Setup of the system and the cost and commitment **What problems is Cleo Integration Cloud solving and how is that benefiting you?** EDI has a lot of benefits everything electronically instead of Manually entering information into system ### 35. A lot of bang for the buck! **Rating:** 5.0/5.0 stars **Reviewed by:** Randy R. | IT Manager, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2018 **What do you like best about Cleo Integration Cloud?** When we were first asked to connect to one of our customers with a secure protocol, we were overwhelmed with all of the terminology and had no clue on how to begin our project. One of my former colleagues suggested I take a look at Cleo to run on our IBM i. After purchasing and installing Cleo, we were amazed how quickly we were up and trading transactions with our customer. Cleo has many predefined configurations available for download, and had one specifically for our customer. The configuration literally plugged into their software within seconds. After putting in our credentials, the file transfer worked the first time. Since then we've added another customer, and also added our EDI VAN. Now all of our EDI goes to the VAN safely encrypted across the internet. We have been using Cleo for about four years now and the software has never malfunctioned or crashed. We've had to use their support two times, and they were very cheerful and helpful. And both times we found out the problem wasn't even with their software, but a connection issue between us and the customers. The most amazing thing is that with all of these great benefits, the cost of the software license and the annual maintenance is extremely reasonable. I highly recommend taking a look at Cleo if you need to trade data securely. **What do you dislike about Cleo Integration Cloud?** Whenever I have a new trading partner, I have to put together a PO and contact Cleo to purchase another license. I realize they are providing value and need to get paid. I think it would be slick if we can have a pre-approved limit and utilize and pay for as little or as many as we need. That way we would pay for what we use but not have to go through the motions of ordering and paying for each new one when we need them. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Ensuring end to end secure data trading with our customers and vendors. ### 36. Cleo VLTrader review **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Cleo Integration Cloud?** The stability of the VLTrader platform is very solid. Once it's up and running, it STAYS up and running and very little care and feeding is necessary. **What do you dislike about Cleo Integration Cloud?** The admin interface is sometimes slow to respond and can get flaky when getting into report screens (e.g., viewing logs for tracing activity). **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We use VLTrader to manage all FTP, sFTP, and AS2 connections with our customers and providers. The simplicity of the web interface makes it very easy to administer, and yet there's a rich set of options for more advanced configuration within each mailbox. ### 37. Managed Services does good work. Getting a project launched is another thing. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2019 **What do you like best about Cleo Integration Cloud?** Managed Services responds quickly and is thorough. **What do you dislike about Cleo Integration Cloud?** Waiting for answers. When trying to launch a project, there are some challenges getting the information you need to start the project. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Plug and play directly into ERP software. ### 38. Simple and Effective **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2018 **What do you like best about Cleo Integration Cloud?** Simplicity, consistency. We can give our customers peace of mind without the normal added costs. **What do you dislike about Cleo Integration Cloud?** Not much to dislike, it does it's job and I can rely on it. Set it and forget it. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** EDI AS/2 needs ### 39. Cleo integration cloud: ideal EDI solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2019 **What do you like best about Cleo Integration Cloud?** Redundancy and reliability offered by a cloud based EDI service **What do you dislike about Cleo Integration Cloud?** Nothing to dislike. This is a great alternative to hosting on site. **Recommendations to others considering Cleo Integration Cloud:** It's great **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cloud based data exchange without on site server maintenance and upkeep. ### 40. CIC- MFT- best of breed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2018 **What do you like best about Cleo Integration Cloud?** The MFT application runs like the duracell bunny. It keeps going and going. Total lights out process. **What do you dislike about Cleo Integration Cloud?** The user interface is nice however there is a screen refresh used when monitoring transactions that happens even when adding new trading partners. Occasionally this refresh will happen while typing and you lose the last few characters of entry. Care needs to be used before you hit apply button not make sure what you entered is correct. **Recommendations to others considering Cleo Integration Cloud:** solid tool for file transfer. Currently comes with a large array of pre-built configurations to aid in connection to any trading partner with most industries. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Expand-ability. The ability to add more processing power quickly without having to go through huge negotiations. ### 41. IT **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2019 **What do you like best about Cleo Integration Cloud?** Easy to setup new host on Harmony and the clarify project generator is helpful **What do you dislike about Cleo Integration Cloud?** harmony usually has a lag from when the mouse is clicked to when the action is taken **What problems is Cleo Integration Cloud solving and how is that benefiting you?** EDI, FF, DB ### 42. VLTrader - Communication software your business depend on **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2018 **What do you like best about Cleo Integration Cloud?** Easy to set up trading partners for use with FTP/s or AS2 connection. It also allows you to use an existing template for quick setup of trading partners. **What do you dislike about Cleo Integration Cloud?** Web interface still needs improvement and work with different browsers. **Recommendations to others considering Cleo Integration Cloud:** I recommend Cleo products over the competitor because of the robustness and quality of the products they develop. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Trading partners use various communications protocols. With VLTrader we only need one software that will support connections with all of our trading partners. ### 43. Understanding of potential uses of solution is impressive **Rating:** 4.0/5.0 stars **Reviewed by:** Luke R. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2018 **What do you like best about Cleo Integration Cloud?** The any to any integration is what draws me to the solution. I'm sure there is more, but that is my first look. **What do you dislike about Cleo Integration Cloud?** I do not know the product well enough to identify dislikes yet. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** None yet. But I see the potential for multiple integration projects in the near future. ### 44. Cleo is fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Adam M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2018 **What do you like best about Cleo Integration Cloud?** Cleo's software is light years ahead of the previous software we were using. The training was top notch and very informative. There are a multitude of different ways to integrate and transfer data from our system. **What do you dislike about Cleo Integration Cloud?** It would be helpful to have more example documentation on when some of the features could be used. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We are using an in house installation of the Cleo suite, but we use it to send and receive EDI ### 45. B2B File Transfer and Document Transformation Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Adam K. | Senior Systems Administrator / Application Development, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2018 **What do you like best about Cleo Integration Cloud?** Simplicity and helpdesk. The Cleo team was very involved when we did our original deployment and has continued to be extremely responsive whenever there are questions. That being said, I rarely need to reach out since the environment is so intuitive. **What do you dislike about Cleo Integration Cloud?** With simplicity, you often have to sacrifice some elements of granular control. While the code behind the pages is accessible it's not so easy to integrate your own in-house applications if needed. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** In the past, we have had to rely on piecemeal windows FTP and transmission application solutions to do file transfers. It's great to have that all under one house now. Clarify has also saved us a ton of money on document transformation services since we were able to bring that all within our company. ### 46. Had a great time. **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan M. | Support Engineer , Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2018 **What do you like best about Cleo Integration Cloud?** I loved the Hotel. I hope to be invited back. **What do you dislike about Cleo Integration Cloud?** A little long, feel leek could have been two days. **Recommendations to others considering Cleo Integration Cloud:** Yes **What problems is Cleo Integration Cloud solving and how is that benefiting you?** I am not sure about that. You may need to reach to Tom Jeffires. ### 47. Cleo products review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2018 **What do you like best about Cleo Integration Cloud?** I am very new to the Cleo world, but what I've seen so far is pretty amazing. Coming from an IBM shop, I can already see the benefits of this product. I'm especially pleased with the Scheduler tool; which allows you to see everything scheduled in one place. **What do you dislike about Cleo Integration Cloud?** So far, I've not run into any issues with this product. I am looking forward to more training classes to get a better idea of how everything comes together. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** We need to integrate with EDI with High Jump. This product is the best way to accomplish that. ### 48. Cleo Versalex **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2018 **What do you like best about Cleo Integration Cloud?** I haven't called tech support for many years, but when I did the help I got was second to none. The sales team is also very helpful. **What do you dislike about Cleo Integration Cloud?** The amount of memory the software uses is a little concerning. I have the software working hard so some memory usage is to be expected, but it seems high. Also, the software certainly isn't cheap, but you get what you pay for so I suppose this is more of a neutral comment. **Recommendations to others considering Cleo Integration Cloud:** I am only using a small portion of the software's capabilities. I'm sure that if I were to explore everything Cleo can do I would find other uses for it. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Cleo is allowing us to send and receive data using sFTP. The software is most helpful when it retries failed communications, because not all of our partners have 24/7 uptime. It's also fantastic that the software will not send / delete a file that isn't 100% written, so I don't have to worry about partial files / corrupted files. ### 49. They are the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Peggy B. | IT Specialist, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2018 **What do you like best about Cleo Integration Cloud?** They always get back with me very quickly and work very hard to help with all of my issues. **What do you dislike about Cleo Integration Cloud?** Nothing! I have never had any issues with them and they are always helpful. **Recommendations to others considering Cleo Integration Cloud:** They are very helpful and usually are able to talk to someone right away. **What problems is Cleo Integration Cloud solving and how is that benefiting you?** They are our support for EDI. Our software if very outdated so they sometimes are challenged by my issues. ### 50. Cleo LexiCom Gets the Job Done! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2019 **What do you like best about Cleo Integration Cloud?** Cleo LexiCom is a very user-friendly software to use. **What do you dislike about Cleo Integration Cloud?** Does not really apply. Cleo LexiCom is a straightforward software to use. **Recommendations to others considering Cleo Integration Cloud:** n/a **What problems is Cleo Integration Cloud solving and how is that benefiting you?** Does not apply. We use Cleo LexiCom. ## Cleo Integration Cloud Discussions - [Did anyone integrated CIC with Shopify?](https://www.g2.com/discussions/did-anyone-integrated-cic-with-shopify-1e39b73f-b217-4177-8eb9-40b371a938c5) - 1 comment, 1 upvote - [Can you update Training material with new scenario and examples.](https://www.g2.com/discussions/can-you-update-training-material-with-new-scenario-and-examples-55a5cd43-cae3-4c3c-a752-e3a26db6fdc5) - 1 comment, 1 upvote - [When we have our own servers why should we use cloud?](https://www.g2.com/discussions/49738-when-we-have-our-own-servers-why-should-we-use-cloud) - 4 comments, 1 upvote - [Save money by using linux servers.Save money by using linux servers.Save money by using linux servers.Save money by using linux servers.](https://www.g2.com/discussions/34225-save-money-by-using-linux-servers-save-money-by-using-linux-servers-save-money-by-using-linux-servers-save-money-by-using-linux-servers) - 1 comment, 1 upvote - [When you guys ready to do mode demo since last demo](https://www.g2.com/discussions/34152-when-you-guys-ready-to-do-mode-demo-since-last-demo) - 1 comment, 1 upvote - [View Cleo Integration Cloud pricing details and edition comparison](https://www.g2.com/products/cleo-integration-cloud/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+11%3A32%3A12+-0500&secure%5Bsession_id%5D=0c9590da-e1a8-4ac9-b507-86b7b8229464&secure%5Btoken%5D=2845637cc16a82d40a529ae92b4cecbe145ebc3f7d4a57f73cb2f63eb189054b&format=llm_user) ## Cleo Integration Cloud Integrations - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - [Amazon Seller Central Consulting](https://www.g2.com/products/amazon-seller-central-consulting/reviews) - [BizAutomation Cloud ERP](https://www.g2.com/products/bizautomation-cloud-erp/reviews) - [Blue Link ERP](https://www.g2.com/products/blue-link-erp/reviews) - [Blue Yonder Transportation Management](https://www.g2.com/products/blue-yonder-transportation-management/reviews) - [Blue Yonder Warehouse Execution](https://www.g2.com/products/blue-yonder-warehouse-execution/reviews) - 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[SysPrompt](https://www.g2.com/products/sysprompt/reviews) - [Trimble TMS](https://www.g2.com/products/trimble-tms/reviews) ## Cleo Integration Cloud Features **Data** - Information Tracking - Data Duplication - Security - Scheduling **Data Delivery** - Load Balancing - Application Integration - File Transfer Acceleration - Content Routing **Functionality** - Data Exchange - Data Mapping **Development ** - Real-Time Integration - API Designer - Flow Designer - Pre-Built Connectors - Custom Connectors - Reusable connectors - Multi - tenant architecture **Logistics** - Scaling - Automation - Communication - Copy - Integration **Functionality** - Mobile Support - Encryption - Extensibility - Reporting and Analytics **Management** - Workflow Management - Exception Handling - Real Time Reporting **Management ** - Monitoring & Notification - Routing And Orchestration - Data Mapping - Data Transformation - API Management **Governance** - Access Control - Compliance - Provisioning and Governance **Integrations** - Third Party Integration - BI Tools Integration **Security** - Data Encryption - Security Standards - Communication Protocol **Security** - Communication Protocols - EDI Standards **Integration Options** - Data Virtualization - Managed File Transfers - Big Data Processing - EDI **Core Transfer Infrastructure - Managed File Transfer (MFT)** - Load Balancing - File Transfer Acceleration - Application Integration - Content Routing **Support** - EDI Testing **Deployment ** - Hybrid - Cloud to Cloud **Platform Capabilities - Managed File Transfer (MFT)** - Encryption - Mobile Support - Reporting and Analytics - Extensibility **Security & Compliance Controls - Managed File Transfer (MFT)** - Access Control - Compliance - Provisioning and Governance **Intelligent Automation & AI - Managed File Transfer (MFT)** - Anomaly Detection - Automated Policy Enforcement - Predictive Resource Allocation - Intelligent Routing ## Top Cleo Integration Cloud Alternatives - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) - 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