--- title: Cleo Integration Cloud Reviews meta_title: 'Cleo Integration Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 598 reviews by the users' company size, role or industry to find out how Cleo Integration Cloud works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 598 scale: '5' date_modified: '2026-08-12' parent_category: name: Data Integration Tools url: https://www.g2.com/categories/data-integration-tools --- # Cleo Integration Cloud Reviews **Vendor:** Cleo **Category:** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) **Average Rating:** 4.4/5.0 **Total Reviews:** 598 ## About Cleo Integration Cloud Cleo Integration Cloud is a B2B integration and EDI platform built for companies that need to automate trading partner transactions, connect ERP and supply chain systems, and manage exceptions across high-volume order to-cash and procure-to-pay workflows. Cleo helps teams automate common EDI document flows including purchase orders, acknowledgments, ASNs, invoices, shipment status updates, and other X12/EDIFACT transactions across retail, manufacturing, logistics, wholesale distribution, food and beverage, and healthcare ecosystems. The platform supports EDI, API, AS2, SFTP, MFT, and other B2B connectivity patterns so businesses can exchange data securely with customers, suppliers, carriers, marketplaces, 3PLs, and internal applications. Cleo Integration Cloud is designed for teams that need more than basic EDI compliance. It provides trading partner onboarding, EDI mapping and transformation, real-time transaction visibility, exception monitoring, AI assisted issue resolution, and flexible service models for self-service, managed service, or blended integration teams. Companies use Cleo to replace legacy EDI tools, reduce manual partner work, improve document traceability, connect ERP/TMS/WMS/eCommerce systems, and scale B2B automation as transaction volume and partner complexity grow. ## Cleo Integration Cloud Pros & Cons **What users like:** - Users value the **accessible and helpful customer support** that enhances their experience with Cleo Integration Cloud. (8 reviews) - Users appreciate the **seamless connectivity** of Cleo Integration Cloud, enabling efficient integration across various software and vendors. (7 reviews) - Users value the **integration capabilities** of Cleo Integration Cloud, enabling easy data translation and efficient vendor collaboration. (7 reviews) - Users value the **easy integrations** of Cleo Integration Cloud, simplifying data translation and boosting efficiency. (6 reviews) - Users value the **easy setup** of Cleo Integration Cloud, enabling seamless EDI connections for efficient operations. (5 reviews) - Automation (4 reviews) - Data Management (4 reviews) - Users appreciate the **streamlined efficiency** of Cleo Integration Cloud, enabling quick and effective data management and automation. (4 reviews) - Users appreciate the **rich feature set and responsive support** of Cleo Integration Cloud, enabling seamless automation and integration. (4 reviews) - Integrations (4 reviews) **What users dislike:** - Users find **difficult learning** due to the complexity and extensive features of Cleo Integration Cloud. (5 reviews) - Users find the **high cost** of Cleo Integration Cloud questionable, especially given the additional learning and training expenses. (4 reviews) - Users experience **slow processing** with Cleo Integration Cloud, citing delayed support and ineffective integration updates. (4 reviews) - Users find the **complexity** of Cleo Integration Cloud requires extensive training and can complicate the user experience. (3 reviews) - Users often face a **steep learning curve** with Cleo Integration Cloud, complicating advanced configurations and customizations. (3 reviews) - Users face **poor customer support** , with slow responses and inadequate training materials complicating their experience. (3 reviews) - Update Issues (3 reviews) - Data Limitations (2 reviews) - Users face **integration issues** with Cleo Integration Cloud, particularly with Shopify and limited documentation on processes. (2 reviews) - Intensive Training (2 reviews) ## Cleo Integration Cloud Discussions - [Did anyone integrated CIC with Shopify?](https://www.g2.com/discussions/did-anyone-integrated-cic-with-shopify-1e39b73f-b217-4177-8eb9-40b371a938c5) - 2 comments, 1 upvote - [Can you update Training material with new scenario and examples.](https://www.g2.com/discussions/can-you-update-training-material-with-new-scenario-and-examples-55a5cd43-cae3-4c3c-a752-e3a26db6fdc5) - 1 comment, 1 upvote - [When we have our own servers why should we use cloud?](https://www.g2.com/discussions/49738-when-we-have-our-own-servers-why-should-we-use-cloud) - 4 comments, 1 upvote - [Save money by using linux servers.Save money by using linux servers.Save money by using linux servers.Save money by using linux servers.](https://www.g2.com/discussions/34225-save-money-by-using-linux-servers-save-money-by-using-linux-servers-save-money-by-using-linux-servers-save-money-by-using-linux-servers) - 1 comment, 1 upvote - [When you guys ready to do mode demo since last demo](https://www.g2.com/discussions/34152-when-you-guys-ready-to-do-mode-demo-since-last-demo) - 1 comment, 1 upvote - [View Cleo Integration Cloud pricing details and edition comparison](https://www.g2.com/products/cleo-integration-cloud/reviews?filters%5Bnps_score%5D=5&page=10§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+00%3A43%3A18+-0500&secure%5Bsession_id%5D=935113d8-08a3-404f-a65d-3828a738629d&secure%5Btoken%5D=30bf0424500637c22b0166f02c917f801724b416159a5f455e6c8ec479428973&format=llm_user) ## Cleo Integration Cloud Integrations - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - [Amazon Seller Central Consulting](https://www.g2.com/products/amazon-seller-central-consulting/reviews) - [BizAutomation Cloud ERP](https://www.g2.com/products/bizautomation-cloud-erp/reviews) - [Blue Link ERP](https://www.g2.com/products/blue-link-erp/reviews) - [Blue Yonder Transportation Management](https://www.g2.com/products/blue-yonder-transportation-management/reviews) - [Blue Yonder Warehouse Execution](https://www.g2.com/products/blue-yonder-warehouse-execution/reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - [Datacor CRM](https://www.g2.com/products/datacor-crm/reviews) - [DataDocks](https://www.g2.com/products/datadocks/reviews) - [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [Dynamics](https://www.g2.com/products/dynamics/reviews) - [Dynamics 365 Commerce](https://www.g2.com/products/dynamics-365-commerce/reviews) - [Epicor CRM](https://www.g2.com/products/epicor-crm/reviews) - [Fishbowl Solutions](https://www.g2.com/products/fishbowl-solutions/reviews) - [Global Shop Solutions ERP](https://www.g2.com/products/global-shop-solutions-erp/reviews) - [IBM i](https://www.g2.com/products/ibm-ibm-i/reviews) - [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews) - [Infios Transportation Management](https://www.g2.com/products/infios-transportation-management/reviews) - [Infios WM](https://www.g2.com/products/infios-wm/reviews) - [Infor CloudSuite Corporate](https://www.g2.com/products/infor-cloudsuite-corporate/reviews) - [Infor Customer Relationship Management (CRM)](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews) - [Macola](https://www.g2.com/products/eci-software-solutions-inc-macola/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Dynamics 365 Supply Chain Management](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [Oracle E-Business Suite](https://www.g2.com/products/oracle-e-business-suite/reviews) - [Oracle Fusion Cloud Financials](https://www.g2.com/products/oracle-fusion-cloud-financials/reviews) - [Oracle JD Edwards EnterpriseOne](https://www.g2.com/products/oracle-jd-edwards-enterpriseone/reviews) - [Python](https://www.g2.com/products/python/reviews) - [QuickBooks Commerce](https://www.g2.com/products/quickbooks-commerce/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Revenova TMS](https://www.g2.com/products/revenova-tms/reviews) - [Sage 500](https://www.g2.com/products/sage-500/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Sage X3](https://www.g2.com/products/sage-x3/reviews) - [SAP Business One](https://www.g2.com/products/avaniko-technologies-sap-business-one/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Syspro](https://www.g2.com/products/syspro/reviews) - [SysPrompt](https://www.g2.com/products/sysprompt/reviews) - [Trimble TMS](https://www.g2.com/products/trimble-tms/reviews) ## Cleo Integration Cloud Features **Data** - Information Tracking - Data Duplication - Security - Scheduling **Data Delivery** - Load Balancing - Application Integration - File Transfer Acceleration - Content Routing **Functionality** - Data Exchange - Data Mapping - Real-Time Data **Development ** - Real-Time Integration - API Designer - Flow Designer - Pre-Built Connectors - Custom Connectors - Reusable connectors - Multi - tenant architecture - Data Connectors - QuickBooks Integration - Active Directory Integration - Cloud Data Integration - ERP integration - Third-Party Integrations - Social Media Integration - Accounting Integration - Website Integration **Logistics** - Scaling - Automation - Communication - Copy - Integration **Functionality** - Mobile Support - Encryption - Extensibility - Reporting and Analytics **Management** - Workflow Management - Exception Handling - Real Time Reporting - Compliance Management - Exceptions Management - Email Management - User Management - Document Management - Communication Management - Application Management **Management ** - Monitoring & Notification - Routing And Orchestration - Data Mapping - Data Transformation - API Management - Data Management - Document Management - Workflow Management - Application Management - Transaction Management - Metadata Management - Integrations Management - Data Storage Management - User Management - Payroll Management - Email Management - Integration Management - Help Desk Management - HR Management - eCommerce Management - Sales Management - Real-Time Monitoring - Real-Time Notifications **Governance** - Access Control - Compliance - Provisioning and Governance **Integrations** - Third Party Integration - BI Tools Integration - Accounting Integration - ERP integration **Security** - Data Encryption - Security Standards - Communication Protocol - SSL Security **Security** - Communication Protocols - EDI Standards **Integration Options** - Data Virtualization - Managed File Transfers - Big Data Processing - EDI - Real-Time Data - Data Capture and Transfer **Core Transfer Infrastructure - Managed File Transfer (MFT)** - Load Balancing - File Transfer Acceleration - Application Integration - Content Routing **Support** - EDI Testing **Deployment ** - Hybrid - Cloud to Cloud **Platform Capabilities - Managed File Transfer (MFT)** - Encryption - Mobile Support - Reporting and Analytics - Extensibility **Additional Functionality** - Activity Dashboard - Real-Time Monitoring - Data Synchronization - Multiple Format Support - Database Support - Workflow Scheduler - AI Copilot - Generative AI - Automated Scheduling - Drag & Drop - SSL Security - Reporting/Analytics - Multiple Data Sources - Alerts/Notifications - Archiving & Retention - AS2 Capability - File Transfer - Order Entry - Data Transformation - Data Import/Export **Additional Functionality** - Real-Time Updates - Search/Filter - Reporting/Analytics - Data Warehouse - Data Import/Export - ETL - Generative AI - Data Visualization - Access Controls/Permissions - Database Support - Alerts/Escalation - Event Logs - Dashboard - Data Synchronization - Monitoring - Widgets - Real-Time Reporting - API - Multiple Data Sources - Activity Tracking - Drag & Drop - Automated Scheduling - Configurable Workflow - Data Aggregation and Publishing - Data Extraction - Mobile Access - AI Copilot - Web Services - Real-Time Analytics - SMS Messaging - Point of Sale (POS) - CRM - Dashboard Creation - Activity Dashboard - Event Tracking - AI/Machine Learning - Data Quality Control - Accounting - Ad hoc Reporting **Security & Compliance Controls - Managed File Transfer (MFT)** - Access Control - Compliance - Provisioning and Governance **Intelligent Automation & AI - Managed File Transfer (MFT)** - Anomaly Detection - Automated Policy Enforcement - Predictive Resource Allocation - Intelligent Routing **Additional Functionality** - Electronic Signature - Reporting & Statistics - User Management - API - Real Time Synchronization - Single Sign On - Activity Tracking - Task Management - Customizable Templates - Generative AI - Collaboration Tools - Activity Dashboard - Commenting/Notes - Alerts/Notifications - Search/Filter - Real-Time Notifications - Messaging - Customizable Branding - Secure Data Storage - Audit Trail - Content Management - Tagging - Two-Factor Authentication - Calendar Management - Email Management - SSL Security - File Transfer - Workflow Management - AI Copilot - File Management - Role-Based Permissions - Automatic Backup - Authentication - Document Storage - Data Synchronization - Drag & Drop ## Top Cleo Integration Cloud Alternatives - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) - 4.4/5.0 (421 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (657 reviews) - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) - 4.3/5.0 (672 reviews)