Cleo Integration Cloud
Vice President of Technology
Wholesale
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller

"Complete, No-Nonsense EDI"

What do you like best?

The flexibility and speed to market is quite impressive. We are able to keep our EDI staff small and invest in them and Cleo products to meet all of our customer and vendor needs. It also fits in seamlessly with our internal systems.

What do you dislike?

We use Clarify and Harmony. Some of the error messages in Clarify could be better (more informative) and certain places in the Harmony interface tend to lag. Outside of those, it's an amazing product.

Recommendations to others considering the product:

You absolutely have to have your EDI employees look at the suite of products from Cleo. There's so much power and yet ease-of-use that you would be foolish not to consider them for your EDI needs.

What problems are you solving with the product? What benefits have you realized?

We are able to rapidly deploy integrations with multiple partners at a time. This saves us money and time, increases our efficiencies, all while being a solid platform backed by an amazing support team.

IS Service Manager
Wholesale
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller

"Great software and good Tech Support"

What do you like best?

Easy to setup and use. Tech Support is great - not only do they email you the solution - willing to work with you to do web meeting to help make sure setups are correctly done.

What do you dislike?

Some errors are hard to troubleshoot on our own.

What problems are you solving with the product? What benefits have you realized?

Transferring data between us and customers

IT Specialist
Food & Beverages
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller

"They are the best!"

What do you like best?

They always get back with me very quickly and work very hard to help with all of my issues.

What do you dislike?

Nothing! I have never had any issues with them and they are always helpful.

Recommendations to others considering the product:

They are very helpful and usually are able to talk to someone right away.

What problems are you solving with the product? What benefits have you realized?

They are our support for EDI. Our software if very outdated so they sometimes are challenged by my issues.

UW
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller

"Great product"

What do you like best?

The product works extremely well and is very easy to use. When tech support is needed, the support is unparalleled.

What do you dislike?

The product works well but it would be nice to have a more graphical user interface rather than green screen

What problems are you solving with the product? What benefits have you realized?

We are using the EEI module and will be migrating from ESX Secure to VLTrader in the next couple of months.

AW
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller

"My Experience with Cleo"

What do you like best?

It is very helpful that Cleo can be the one stop shot for our EDI

What do you dislike?

Its hard giving up control for something as important as EDI to another company

Recommendations to others considering the product:

Cleo has always worked well with NAV

What problems are you solving with the product? What benefits have you realized?

We can rest knowing that even if an issue comes up in the middle of the night Cleo techs will work to resolve it..

AW
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller

"Does all I need it to do and more"

What do you like best?

Its very easy to clone an existing setup and then tweak it for the new connection

What do you dislike?

The documentation would be better if it included different examples of how to do a variety of different setups.

Recommendations to others considering the product:

Shop around and look at cost and references. We did that and ended up with this product.

What problems are you solving with the product? What benefits have you realized?

We have a need to connect to many different partners using many different connection types. This product allows us to easily do all of them. So far we have never had any issues.