--- title: Clearwave Reviews meta\_title: 'Clearwave Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Clearwave works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # Clearwave Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Clearwave but has limited features. Are you part of the Clearwave team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Clearwave is the AI Patient Engagement Platform for healthcare organizations that automates the patient journey from the first call to the final payment. Clearwave's agentic workforce takes on the manual work behind phone calls, scheduling, check-in, eligibility, collections and communications—delivering operational efficiency at every step alongside the effortless experience today's patients expect. By freeing front-office staff from the work that traditionally falls on them, Clearwave agents help practices reclaim staff time, capture more revenue and reduce no-shows, while delivering the fast, convenient experience patients now expect. Trusted by 5,000+ specialty practices and top-ranked health systems nationwide, see five-star patient reviews every day. Learn more at www.clearwaveinc.com. * * * Seller [Clearwave](https://www.g2.com/sellers/clearwave) Discussions [Clearwave Community](https://www.g2.com/products/clearwave/discuss) Languages Supported Arabic, English, French, Haitian, Korean, Portuguese, Russian, Spanish, Albanian, Vietnamese, Chinese (Simplified) Overview by Matt Harrell Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 14 months [ View More Pricing Information ](https://www.g2.com/products/clearwave/pricing) ## Top-Rated Alternatives [ ![Phreesia](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phreesia") Phreesia 3.9/5(45) ](https://www.g2.com/products/phreesia/reviews) [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![ModMed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ View All Alternatives ](https://www.g2.com/products/clearwave/competitors/alternatives) ## User Insights Average based on 14 real user reviews. Implementation Time 3 months [Log in to unlock pricing and user insights](/login) ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Mid-Market (51-1000 emp.) 2/13/2024 ""Review Clearwave"" 4.5/5 What do you like best about Clearwave? Quickly obtaining the most precise insurance eligibility information during phone calls with patients is essential. Having access to benefit details without the need to search multiple sites streamlines the process. Additionally, ensuring the patient's name matches their insurance records accurately is crucial for seamless transactions. Review collected by and hosted on G2.com. What do you dislike about Clearwave? I don't have any dislike for Clearwave at all. Review collected by and hosted on G2.com. What problems is Clearwave solving and how is that benefiting you? Clearwave provides comprehensive plan details, including copay, deductible, and PCP information, within the eligibility and benefits view. It also conveniently flags if a referral is necessary, both in tasks and within the eligibility and benefit information. It's crucial to replicate this functionality while ensuring originality to avoid plagiarism. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Mid-Market (51-1000 emp.) 10/29/2021 "Great product, and great customer service" 5/5 What do you like best about Clearwave? The support, they want their clients to be successful—knowledgeable staff. The product is very easy to use. Review collected by and hosted on G2.com. What do you dislike about Clearwave? I can not think of anything i don't like Review collected by and hosted on G2.com. Recommendations to others considering Clearwave: Do it; you will not regret it. Clearwave under promises or over-deliver. Our staff loves the product. Review collected by and hosted on G2.com. What problems is Clearwave solving and how is that benefiting you? A faster and more accurate check in process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JZ Julie Z. Adminstrator Mid-Market (51-1000 emp.) 10/26/2021 "Large Orthoapedic Practice" 5/5 What do you like best about Clearwave? CLearwave is very easy to use and train new staff. Review collected by and hosted on G2.com. What do you dislike about Clearwave? I would like to see the mobile app to be used offsite. Review collected by and hosted on G2.com. What problems is Clearwave solving and how is that benefiting you? The eligibility for patients coverage makes the information go into our system correctly, so we have clean claims going out of the system the first time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Mid-Market (51-1000 emp.) 10/26/2021 "Amazing results with ClearWave kiosks and application" 5/5 What do you like best about Clearwave? Streamlining the patient check-in process and enhanced pre-service collections Review collected by and hosted on G2.com. What do you dislike about Clearwave? There is nothing I dislike about ClearWave Review collected by and hosted on G2.com. What problems is Clearwave solving and how is that benefiting you? We have reduced the wait time for our patients. We have reduced the bottlenecking in the clinic and we have captured more pre-service revenue both old, new, and copays. Review collected by and hosted on G2.com. Show More 4/26/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 10/26/2021 "FRONT DESK SUPERVISOR" 5/5 What do you like best about Clearwave? I like the ease of the system for the patients as well as the staff. Easy to train on for new employees. And makes our front desk flow more efficeint. Review collected by and hosted on G2.com. What do you dislike about Clearwave? I would like for the kiosk to scan more than two insurances. And I wished that we had our own customer service tech that handles all our tickets and just random reps. Review collected by and hosted on G2.com. What problems is Clearwave solving and how is that benefiting you? Quicker flow in our practice. Inusrance verification is great benefit. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") EH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 10/26/2021 "Has really helped patient flow" 4.5/5 What do you like best about Clearwave? The flags and alerts for certain tasks and insurances make training easier. Review collected by and hosted on G2.com. What do you dislike about Clearwave? Support has become less responsive over the years and often, the first line techs are not helpful. Review collected by and hosted on G2.com. What problems is Clearwave solving and how is that benefiting you? Efficient registration and insurance verification. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AS April S. Mid-Market (51-1000 emp.) 8/27/2020 "Clearwave has greatly improved how we verify eligibility" 4.5/5 What do you like best about Clearwave? How quickly it is to obtain the most accurate insurance eligibility information while you are on the phone with the patient. Benefit information is also available instead of searching on multiple sites for eligibility and benefits. Accurately shows how the patient's name appears with their insurance company. Review collected by and hosted on G2.com. What do you dislike about Clearwave? there is no notification or heads up when a new patient has been added to Clearwave. Some patient information doesn't always cross over from the registration to Clearwave. Review collected by and hosted on G2.com. Recommendations to others considering Clearwave: If you are used to verifying insurance and benefit information manually then go into this with an open mind. It does not do all the work for you but does take a big majority of back and forth from other websites off your hands. Review collected by and hosted on G2.com. What problems is Clearwave solving and how is that benefiting you? Clearwave give all plan details when you view that eligibility and benefits as far as copay, deductible and PCP information. Also helps that it shows in tasks and in the eligibility and benefit information that a referral is required. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KM Kyle M. Mid-Market (51-1000 emp.) 8/27/2020 "A complete revenue cycle solution to maximize efficiency and patient satisfaction" 5/5 What do you like best about Clearwave? Patients can now check in and complete forms on their mobile device which has great increased satisfaction. On the staff side, having all eligibility and demographic information verified before the patient arrives allow for fewer denials and less clerical error. The cash collection on the kiosks has greatly improved cash flow. The reporting available helps us to know the system is working and that our return on investment is not in doubt. Review collected by and hosted on G2.com. What do you dislike about Clearwave? Honestly we have had very few issues with Clearwave. We have had zero issues that were not timely resolved. Review collected by and hosted on G2.com. What problems is Clearwave solving and how is that benefiting you? We work with over 60 insurance products each with their own plans. Having one portal where everything is verified has allowed us to maintain current staffing levels even though our patient volume has significantly increased. Now all the front office staff can focus on check-out which gives more time to answer questions and work with the patients to ensure the plan of care is followed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KH Kim H. Mid-Market (51-1000 emp.) 8/27/2020 "Patient Accounts Manager" 5/5 What do you like best about Clearwave? We LOVE the eligibility verification using the website. It has become our "go-to" workflow to check before the patient even hangs up the phone when making an appointment! Review collected by and hosted on G2.com. What do you dislike about Clearwave? There's not much that we don't like about Clearwave! If I had to choose something, I'd say the quirks in eligibility retrieval that can happen for the first few days of each month while the insurances load their info. Review collected by and hosted on G2.com. Recommendations to others considering Clearwave: This was the best decision our organization made! Review collected by and hosted on G2.com. What problems is Clearwave solving and how is that benefiting you? We have now started collecting deductibles as well as co-pays now that we are using Clearwave. It is very user friendly enabling us to see not only the deductible amounts, but the amounts still remaining - in real time! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sherrelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sherrelle G.") SG Sherrelle G. Clinical Office Manager Small-Business (50 or fewer emp.) 8/27/2020 "Easy to use and immediately valuable." 5/5 What do you like best about Clearwave? I was thrilled by the excellent support throughout integration and the continued support after integration. There was an entire team that made sure all our questions were answered and took the guessing out of what to expect as we introduced a new way of checking in our patients to our patient service representatives. I also liked how there was an immediate use for the Clearwave program. Even before the system was completely integrated with our electronic medical records system, NextGen, we were able to use Clearwave to do eligibility verification. Review collected by and hosted on G2.com. What do you dislike about Clearwave? I dislike that not all the features are available unless you make additional purchases for hardware. Hardware includes kiosks and tablets. I think it would be useful to have access to these devices and my practice is considering upgrading to take advantage of some of the additional feature at a later time. Review collected by and hosted on G2.com. Recommendations to others considering Clearwave: Go for it! It's easy to use and you'll have the support you need to quickly improve your practice. Review collected by and hosted on G2.com. What problems is Clearwave solving and how is that benefiting you? With Clearwave, we have fewer invalid insurance entries. Before Clearwave, we had several insurance claims that were submitted incorrectly. Some of the errors included wrong spelling of a patient's name, wrong ID number or wrong insurance payer altogether. Using Clearwave during the check in process eliminates all the guesswork because it provides up to date insurance information to the minute. Clearwave has also improved our point of service collections. Before Clearwave, many patients would dispute the amount due for their copay or the amount due from their deductible. Clearwave provides all the information necessary for my patient service representatives to confidently address any questions a patient may have regarding disputes over past due balances, copays or current amounts due. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 14 months [ View More Pricing Information ](https://www.g2.com/products/clearwave/pricing) Clearwave Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cc7aed9035c6802973fad1d15c816e98/phreesia.png "Product Avatar Image") Phreesia 3.9/5(45) [ Compare Now ](https://www.g2.com/compare/clearwave-vs-phreesia) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dc491154b7c7c953f61190984c4d3353/luma-health.png "Product Avatar Image") Luma Health 4.8/5(84) [ Compare Now ](https://www.g2.com/compare/clearwave-vs-luma-health) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69c4cfaafb0d57dafcb1c5ab8c871847/solutionreach.png "Product Avatar Image") Solutionreach 4.3/5(169) [ Compare Now ](https://www.g2.com/compare/clearwave-vs-solutionreach) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)[Patient Intake](https://www.g2.com/categories/patient-intake)[Healthcare Claims Management](https://www.g2.com/categories/healthcare-claims-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Leading generative AI tools for enterprise applications](https://www.g2.com/discussions/what-are-the-leading-generative-ai-tools-for-enterprise-applications)[Is a dedicated consumer insights platform worth it for a mid-market brand?](https://www.g2.com/discussions/is-a-dedicated-consumer-insights-platform-worth-it-for-a-mid-market-brand%20)[Best survey software for small business](https://www.g2.com/discussions/what-s-the-best-survey-software-for-small-businesses) [Which eTMF software centralises trial documentation and tracks approvals while maintaining a complete audit trail for regulatory readiness?](https://www.g2.com/discussions/which-etmf-software-centralises-trial-documentation-and-tracks-approvals-while-maintaining-a-complete-audit-trail-for-regulatory-readiness%20)[Which hardware monitoring program has the cleanest interface and easiest setup for someone who is not particularly technical but still wants to keep an eye on system health?](https://www.g2.com/discussions/hardware-monitoring-which-hardware-monitoring-program-has-the-cleanest-interface-and-easiest-setup-for-someone-who-is-not)[Who offers the best sales software](https://www.g2.com/discussions/who-offers-the-best-sales-software) [Show MoreShow Less](javascript:void(0);)