# Best Sales Coaching Software ## How Many Sales Coaching Software Products Does G2 Track? **Total Products under this Category:** 221 ### Category Stats (Jul 2026) - **Average Rating:** 4.62/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Oliv AI (+2.38%) - Among all products in this category, Oliv AI recorded the largest rating increase compared to last month _Last updated: July 31, 2026_ ## How Does G2 Rank Sales Coaching Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 105,700+ Authentic Reviews - 221+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Sales Coaching Software ![G2 Grid® for Sales Coaching Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sales-coaching/grids.png?focus%5B%5D=24724&focus%5B%5D=506&focus%5B%5D=5280&focus%5B%5D=156120&focus%5B%5D=1188166&focus%5B%5D=135441&focus%5B%5D=1333617&focus%5B%5D=57876) Highlighted products: Gong, Agentforce Sales (formerly Salesforce Sales Cloud), Mindtickle, Fathom, Nooks, GTM Studio - Powered by ZoomInfo, Substrata, and SmartWinnr. Underlying data: [Grid® JSON](https://www.g2.com/categories/sales-coaching/grids.json?focus%5B%5D=gong&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=mindtickle&focus%5B%5D=fathom-video&focus%5B%5D=nooks&focus%5B%5D=gtm-studio-powered-by-zoominfo&focus%5B%5D=substrata-substrata&focus%5B%5D=smartwinnr) **Sponsored** ### Reevo Reevo is the AI-native sales platform that runs prospecting, outreach, conversation intelligence, deal management, forecasting, and coaching on the full context of your business. Because every call, email, meeting, and deal update lives in a single memory, Reevo AI has a complete view of every account and can act on it – drafting follow-ups, updating the CRM, and flagging deal risk across the pipeline. Over time it learns how your team actually sells – your stages, signals, and patterns – and gets more accurate about your buyers. That shared memory also carries your team's knowledge, so new sellers ramp with the same account context and institutional know-how your top reps have, instead of rebuilding it from scratch. Layer Reevo over the tools you already use, or run it as your CRM and system of record out of the box. Because it works from one source of truth rather than partial views, your team spends less time on manual updates and makes decisions on the full picture. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1034&secure%5Bchosen_at%5D=2026-07-31T13%3A40%3A29Z&secure%5Bdisplayable_resource_id%5D=1034&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1034&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1395075&secure%5Bresource_id%5D=1034&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsales-coaching&secure%5Btoken%5D=5b3bb08e3506f77a4452a80e3d180311d1d98c23808fe4e642a6550e8a8ff5f2&secure%5Burl%5D=https%3A%2F%2Freevo.ai%2Fsee-reevo-p1-b-g2%3Futm_source%3Dg2%26utm_medium%3Dreview_site%26utm_campaign%3Dg2_paid&secure%5Burl_type%5D=custom_url) ### [Gong](https://www.g2.com/products/gong/reviews) Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000—including LinkedIn, Shopify, Slack, Twilio, Zillow, and Morningstar—companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. Recognized by G2 as the #1 Best Software Product for multiple years, Gong continues to lead in customer satisfaction, innovation, and AI-powered revenue transformation. For more information, visit www.gong.io. **Average Rating:** 4.7/5.0 **Total Reviews:** 6,504 #### How Do G2 Users Rate Gong? - **Ease of Use:** 9.3/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.0/10 (Category avg: 8.8/10) - **Leaderboard:** 8.8/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.6/10 (Category avg: 8.5/10) #### Who Is the Company Behind Gong? - **Seller:** [Gong](https://www.g2.com/sellers/gong) - **Company Website:** www.gong.io - **Year Founded:** 2015 - **HQ Location:** San Francisco, California - **Twitter:** @Gong\_io 7,641 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6dfdedbcf143d0671dad85ecb40fd7787695be38c931e20bda9ac4a4ea153380&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10454372%2F&secure%5Burl_type%5D=linkedin_company_website) 2,605 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Customer Success Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 69% Medium, 18% Large #### What Do G2 Reviewers Say About Gong? _AI-generated summary from verified user reviews_ ##### Pros - Users find Gong's **time-saving insights** invaluable, enhancing visibility into conversations and simplifying reviews and coaching sessions. - Users find Gong's **ease of use** invaluable for quickly accessing and analyzing sales call insights. - Users love the **call recording feature** of Gong, praising its ease of use and AI-driven insights for coaching. - Users value the **transcription accuracy** of Gong, enabling actionable insights and effective coaching for improved team performance. - Users appreciate Gong's **intuitive AI tools** , which elevate sales efficiency and provide vital insights effortlessly. ##### Cons - Users experience **call access delays** that hinder quick follow-ups and make searching past recordings challenging. - Users experience **recording issues** with Gong, including mistakes in audio translation and trouble locating past calls. - Users find the **AI inaccuracy** frustrating, impacting efficiency and the relevance of insights provided by Gong. - Users find the **AI limitations** frustrating, particularly in accuracy and lack of real-time analysis and integration. - Users are frustrated by the **missing features** , particularly with limited search functionality and action item suggestions. #### What Are Recent G2 Reviews of Gong? **["Brilliant AI, Extremely Intuitive Platform"](https://www.g2.com/survey_responses/gong-review-12892641)** **Rating:** 5.0/5.0 stars _— Lilian S._ [Read full review](https://www.g2.com/survey_responses/gong-review-12892641) **["Actionable Conversation Insights That Keep Teams Aligned."](https://www.g2.com/survey_responses/gong-review-12837945)** **Rating:** 5.0/5.0 stars _— Connor H._ [Read full review](https://www.g2.com/survey_responses/gong-review-12837945) #### What Are G2 Users Discussing About Gong? - [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) - 2 comments - [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) - [What is Gong used for?](https://www.g2.com/discussions/what-is-gong-used-for) - [Is Gong a public?](https://www.g2.com/discussions/is-gong-a-public) - 1 comment - [How Much Does Gong IO cost?](https://www.g2.com/discussions/how-much-does-gong-io-cost) - 1 comment ### [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless. Build Pipeline Faster with AI Agents: Sales Agents Sales AI Sales Engagement Sales Programs Buyer Engagement Accelerate Productivity with Automation: Sales Data Sales Analytics Sales Team Productivity Revenue Intelligence Drive Revenue on an Integrated Platform: Revenue Lifecycle Management and CPQ Sales Performance Management Partner Relationship Management **Average Rating:** 4.4/5.0 **Total Reviews:** 24,678 #### How Do G2 Users Rate Agentforce Sales (formerly Salesforce Sales Cloud)? - **Ease of Use:** 8.2/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.8/10 (Category avg: 8.8/10) - **Leaderboard:** 8.6/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.5/10 (Category avg: 8.5/10) #### Who Is the Company Behind Agentforce Sales (formerly Salesforce Sales Cloud)? - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** www.salesforce.com - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce 579,511 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website) 83,223 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 46% Medium, 34% Large #### What Do G2 Reviewers Say About Agentforce Sales (formerly Salesforce Sales Cloud)? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **ease of use** of Agentforce Sales, appreciating seamless access to all customer information in one location. - Users value the **feature-rich platform** of Agentforce Sales, enhancing seller efficiency and customer engagement. - Users value the **powerful lead management** features of Agentforce Sales, enhancing customer experience and team collaboration. - Users value the **extensive customization options** of Agentforce Sales, tailoring it to fit unique business needs effortlessly. - Users value the **extensive customizability** of Agentforce Sales, allowing tailored solutions for unique business needs. ##### Cons - Users find the **learning curve steep** , as configuration is time-consuming and report creation can be confusing. - Users find **customization limitations** and complexity frustrating, especially for smaller teams with simpler needs. - Users find the **missing features** in Agentforce Sales hinder their ability to manage complex issues easily. - Users find the **limited features** of Agentforce Sales require time and expertise for effective customization and reporting. - Users find the **pricing model expensive** , which can be prohibitive for smaller companies and those with limited budgets. #### What Are Recent G2 Reviews of Agentforce Sales (formerly Salesforce Sales Cloud)? **["Scalable CRM for Modern Enterprise Sales Teams"](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13141005)** **Rating:** 5.0/5.0 stars _— 岡本 健太 O._ [Read full review](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13141005) **["Agentforce Sales Delivers Clear Lead Visibility and Smoother Marketing-to-Sales Handoff"](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13164950)** **Rating:** 4.0/5.0 stars _— Akshara G._ [Read full review](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13164950) #### What Are G2 Users Discussing About Agentforce Sales (formerly Salesforce Sales Cloud)? - [What is Salesforce Maps used for?](https://www.g2.com/discussions/salesforce-maps-what-is-salesforce-maps-used-for) - 2 comments - [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) - 7 comments - [What is Salesforce and CRM?](https://www.g2.com/discussions/what-is-salesforce-and-crm) - 3 comments - [What makes high velocity sales more powerful than ever?](https://www.g2.com/discussions/what-makes-high-velocity-sales-more-powerful-than-ever) - 1 comment - [How do I enable Inbox in Salesforce?](https://www.g2.com/discussions/how-do-i-enable-inbox-in-salesforce) - 4 comments ### [Mindtickle](https://www.g2.com/fr/products/mindtickle/reviews) Mindtickle est la plateforme de facilitation des revenus alimentée par l'IA, leader sur le marché, qui combine l'apprentissage sur le tas et l'exécution des transactions pour provoquer un changement de comportement et obtenir plus de revenus par représentant. Mindtickle est reconnu comme un leader du marché par les principaux analystes de l'industrie et est classé par G2 comme le produit numéro 1 pour l'intégration et la formation des ventes. Avec des prix et distinctions des Stevie Awards, AI Breakthrough Awards, Forrester Wave, et plus encore. Mindtickle est célébré pour son innovation et son support client de classe mondiale. Mindtickle est également reconnu dans les domaines suivants : - Logiciel de facilitation des ventes - Logiciel de jeu de rôle de vente alimenté par l'IA - Logiciel de coaching de vente - Logiciel de gestion de la performance des ventes - Logiciel d'intelligence conversationnelle - Logiciel de salles de vente numériques Contrairement à d'autres fournisseurs, Mindtickle offre une plateforme unique et intégrée pour augmenter les revenus et fidéliser les clients en améliorant la performance des ventes et du support. Avec Mindtickle, vous pouvez : - Améliorer les compétences et la performance des représentants avec une formation personnalisée et des jeux de rôle alimentés par l'IA - Améliorer les résultats des transactions avec des expériences d'achat sur mesure - Élever le niveau des managers de première ligne avec un coaching basé sur les données - Conduire le changement stratégique avec un apprentissage par petites doses, un renforcement et des insights exploitables - Simplifier les piles technologiques de revenus avec une plateforme unique pour la performance des vendeurs Pour plus d'informations, visitez www.mindtickle.com **Average Rating:** 4.7/5.0 **Total Reviews:** 2,239 #### How Do G2 Users Rate Mindtickle? - **Facilité d’utilisation:** 9.4/10 (Category avg: 9.2/10) - **Base de connaissances:** 9.5/10 (Category avg: 8.8/10) - **Classement:** 9.3/10 (Category avg: 8.8/10) - **Création de playbook:** 9.3/10 (Category avg: 8.5/10) #### Who Is the Company Behind Mindtickle? - **Vendeur:** [MindTickle](https://www.g2.com/fr/sellers/mindtickle) - **Site Web de l'entreprise:** www.mindtickle.com - **Année de fondation:** 2012 - **Emplacement du siège social:** San Francisco, California - **Twitter:** @mindtickle 5,772 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d792404f7a9825396b89ff06ae6853f3f447e15e29ee61e81ce8c9e172481f92&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2337411%2F&secure%5Burl_type%5D=linkedin_company_website) 685 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Responsable de compte, Gestionnaire de thérapie - **Top Industries:** Technologie de l'information et services, Logiciels informatiques - **Company Size:** 61% Large, 29% Medium #### What Do G2 Reviewers Say About Mindtickle? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs trouvent que Mindtickle est **simple et facile à utiliser** , améliorant ainsi efficacement leur expérience de formation. - Les utilisateurs louent Mindtickle pour ses **stratégies d'enseignement interactives** , améliorant l'engagement et la compréhension dans la formation en vente. - Les utilisateurs apprécient la **nature intuitive** de Mindtickle, le trouvant simple et facile à utiliser pour un apprentissage efficace. - Les utilisateurs apprécient les **stratégies d'apprentissage interactives** de Mindtickle, qui améliorent la compréhension et la rétention de concepts de vente complexes. - Les utilisateurs louent Mindtickle pour ses **stratégies d'enseignement interactives** et son contenu de haute qualité qui améliore l'efficacité de la formation en vente. ##### Cons - Les utilisateurs trouvent que la **fonctionnalité d'écoute en direct manquante** limite la fonctionnalité et complique l'expérience utilisateur globale sur Mindtickle. - Les utilisateurs rencontrent des **temps de chargement lents** dans Asset Hub et les salles de vente numériques, ce qui entrave la productivité dans les activités critiques. - Les utilisateurs trouvent que les **fonctionnalités limitées** de Mindtickle entravent l'intégration avec d'autres outils, affectant l'utilisabilité et la satisfaction globale. - Les utilisateurs rencontrent une **performance lente** avec Mindtickle, en particulier lors d'une utilisation intensive de contenu, ce qui impacte la productivité et l'expérience utilisateur. - Les utilisateurs rencontrent souvent une **courbe d'apprentissage abrupte** avec Mindtickle en raison des interruptions et de la navigation peu claire des cours. #### What Are Recent G2 Reviews of Mindtickle? **["Formation commerciale fluide et facile à gérer avec Mindtickle"](https://www.g2.com/fr/survey_responses/mindtickle-review-12908229)** **Rating:** 5.0/5.0 stars _— Ravindran G._ [Read full review](https://www.g2.com/fr/survey_responses/mindtickle-review-12908229) **["Mindtickle améliore la performance des ventes grâce à des opportunités d'apprentissage continu."](https://www.g2.com/fr/survey_responses/mindtickle-review-12946564)** **Rating:** 5.0/5.0 stars _— Wolf S._ [Read full review](https://www.g2.com/fr/survey_responses/mindtickle-review-12946564) #### What Are G2 Users Discussing About Mindtickle? - [Quelles techniques innovantes les formateurs d'entreprise utilisent-ils avec Mindtickle pour une activation des ventes efficace ?](https://www.g2.com/fr/discussions/what-innovative-techniques-are-corporate-trainers-employing-with-mindtickle-for-effective-sales-enablement) - 1 comment - [À quoi sert Mindtickle ?](https://www.g2.com/fr/discussions/what-is-mindtickle-used-for) - [À quoi sert Enable.us ?](https://www.g2.com/fr/discussions/what-is-enable-us-used-for) ### [Fathom](https://www.g2.com/products/fathom-video/reviews) Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insights directly into CRM and productivity tools – eliminating manual work. Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year, Fathom is trusted by hundreds of thousands of companies worldwide to help individuals stay focused, teams stay aligned, and organizations move faster. **Average Rating:** 5.0/5.0 **Total Reviews:** 6,949 #### How Do G2 Users Rate Fathom? - **Ease of Use:** 9.7/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.5/10 (Category avg: 8.8/10) - **Leaderboard:** 7.8/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.1/10 (Category avg: 8.5/10) #### Who Is the Company Behind Fathom? - **Seller:** [Fathom](https://www.g2.com/sellers/fathom) - **Company Website:** www.fathom.ai - **Year Founded:** 2020 - **HQ Location:** San Francisco, CA - **Twitter:** @fathomdotai 2,469 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fcf9473596531c5c005bb8583db88fe99076d56e48f7402d7f8ca288e8145e65&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffathom-video&secure%5Burl_type%5D=linkedin_company_website) 184 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 78% Small, 20% Medium #### What Do G2 Reviewers Say About Fathom? _AI-generated summary from verified user reviews_ ##### Pros - Users praise Fathom for its **incredible accuracy** in note-taking, enhancing engagement and streamlining meeting recaps. - Users enjoy the **delightfully simple setup** of Fathom, enhancing their meeting experience across various platforms effortlessly. - Users value Fathom for its **helpful automatic note-taking** and efficient task management during meetings, enhancing productivity. - Users find Fathom's **ease of use** exceptional, enhancing productivity with its intuitive interface and seamless navigation. - Users value the **accurate and efficient note-taking** of Fathom, enhancing focus during meetings and streamlining communication. ##### Cons - Users face challenges with **meeting report accuracy** and find some features limited to paid subscriptions. - Users experience **recording issues** with Fathom, including inaccuracies and unnecessary automatic recordings during meetings. - Users face **call attribution issues** during ad hoc meetings, complicating reporting and future call tracking. - Users face **recording limitations** with Fathom, inadvertently capturing meetings they don't wish to record. - Users experience **joining issues** with Fathom, needing to manually add it to meetings instead of automatic participation. #### What Are Recent G2 Reviews of Fathom? **["Accessible, Intuitive, and Incredibly Efficient—Fathom Delivers Real Value"](https://www.g2.com/survey_responses/fathom-review-13180410)** **Rating:** 5.0/5.0 stars _— Ma. Bless A._ [Read full review](https://www.g2.com/survey_responses/fathom-review-13180410) **["Accurate Summaries, Handy Action Items, and Smooth Tool Integrations"](https://www.g2.com/survey_responses/fathom-review-13189070)** **Rating:** 5.0/5.0 stars _— Oksana L._ [Read full review](https://www.g2.com/survey_responses/fathom-review-13189070) ### [Nooks](https://www.g2.com/products/nooks/reviews) Nooks is the Agent Workspace for intelligent outbound. We pair human judgment with AI execution so reps spend less time on busywork and more time building real relationships that turn into pipeline. Nooks brings signals, account history, and next-best actions into one multi-channel system for AI sequencing so outbound stays relevant as you scale. Over 100 teams have switched from legacy sequencing tools to Nooks, more than doubling email-sourced pipeline, cutting research time by 90%, and consolidating multiple vendors into one platform. Over 1200 customers, including sophisticated sales orgs at HubSpot, Deel, ZoomInfo, and Rippling use Nooks to generate more pipeline with less context switching. **Average Rating:** 4.8/5.0 **Total Reviews:** 1,649 #### How Do G2 Users Rate Nooks? - **Ease of Use:** 9.3/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.8/10 (Category avg: 8.8/10) - **Leaderboard:** 10.0/10 (Category avg: 8.8/10) - **Playbook Creation:** 9.5/10 (Category avg: 8.5/10) #### Who Is the Company Behind Nooks? - **Seller:** [Nooks](https://www.g2.com/sellers/nooks) - **Company Website:** www.nooks.ai - **HQ Location:** San Francisco, California - **Twitter:** @JoinNooks 390 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d0985ff2b8e1083fcf100fe495e371b10ac44dcc8c0a734662629503f74b014e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnooksapp&secure%5Burl_type%5D=linkedin_company_website) 390 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** SDR, Business Development Representative - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 50% Medium, 25% Small #### What Do G2 Reviewers Say About Nooks? _AI-generated summary from verified user reviews_ ##### Pros - Users find that Nooks offers **time-saving** features, enhancing efficiency and allowing for more calls in less time. - Users find Nooks to be exceptionally **easy to use** , with a beginner-friendly interface and intuitive navigation. - Users find Nooks enables **exceptional efficiency** with faster dialing and intuitive features that enhance productivity. - Users love the **efficient parallel dialing** feature of Nooks, boosting their call volume and enhancing conversations. - Users value the **efficient lead generation** capabilities of Nooks, enhancing productivity and enabling targeted outreach effectively. ##### Cons - Users face frequent **call issues** with Nooks, including slow connections and frustrating glitches during calls. - Users face **dialer issues** with incorrect numbers being dialed and challenges in connecting with intended contacts. - Users find the **missing features** in Nooks limiting, particularly lacking sorting options and multi-tab operation. - Users face **dialer limitations** with Nooks, including issues with task triggers and double calls to prospects. - Users report **connection issues** with Nooks, including delays and drops during calls, impacting communication quality. #### What Are Recent G2 Reviews of Nooks? **["Significant Boost in Connect Rates with Seamless CRM"](https://www.g2.com/survey_responses/nooks-review-13124572)** **Rating:** 5.0/5.0 stars _— Laura N._ [Read full review](https://www.g2.com/survey_responses/nooks-review-13124572) **["Nooks Supercharged My Outbound Prospecting With a Fast, Intuitive Dialer"](https://www.g2.com/survey_responses/nooks-review-13172157)** **Rating:** 5.0/5.0 stars _— Deep K._ [Read full review](https://www.g2.com/survey_responses/nooks-review-13172157) ### [Substrata](https://www.g2.com/fr/products/substrata-substrata/reviews) Substrata analyse les données comportementales pour découvrir les attitudes, les émotions, les intentions et les dynamiques de pouvoir, aidant les négociateurs à vendre plus intelligemment et à conclure plus de transactions. **Average Rating:** 4.9/5.0 **Total Reviews:** 1,098 #### How Do G2 Users Rate Substrata? - **Facilité d’utilisation:** 9.8/10 (Category avg: 9.2/10) - **Base de connaissances:** 9.8/10 (Category avg: 8.8/10) - **Classement:** 9.7/10 (Category avg: 8.8/10) - **Création de playbook:** 9.6/10 (Category avg: 8.5/10) #### Who Is the Company Behind Substrata? - **Vendeur:** [Substrata](https://www.g2.com/fr/sellers/substrata-221a11cc-8331-453c-b030-2fd1cd2f19ea) - **Site Web de l'entreprise:** www.substrata.me - **Année de fondation:** 2020 - **Emplacement du siège social:** Tel Aviv, Israel - **Twitter:** @SubstrataHQ 517 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a52ceae0c10051c0684d9809a4ca491659604e05cb588ada06d0642e2f54ba79&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsubstrata-company%2F&secure%5Burl_type%5D=linkedin_company_website) 33 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Représentant du développement des ventes, Chef de projet - **Top Industries:** Technologie de l'information et services, Marketing et publicité - **Company Size:** 45% Small, 41% Medium #### What Do G2 Reviewers Say About Substrata? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **précision** de Substrata dans l'amélioration de la clarté de la communication et des messages stratégiques pour les parties prenantes. - Les utilisateurs trouvent Substrata **inestimable pour la gestion de projet** , améliorant la communication, la coordination et l'efficacité de la prise de décision dans les projets solaires. - Les utilisateurs apprécient grandement la **communication clarifiée et exploitable** rendue possible par les outils avancés de Substrata pour une sensibilisation efficace. - Les utilisateurs apprécient l' **amélioration de la communication stratégique** de Substrata, qui leur permet de s'engager efficacement avec les clients grâce à des messages personnalisés. - Les utilisateurs apprécient les **capacités d'économie de temps** de Substrata, permettant un suivi efficace des prospects et des efforts de sensibilisation rationalisés. ##### Cons - Les utilisateurs trouvent la **courbe d'apprentissage initiale** de Substrata difficile, nécessitant du temps pour maîtriser ses fonctionnalités et ses perspectives. - Les utilisateurs souhaitent plus d' **options de personnalisation** pour une meilleure convivialité, surtout pour les cadres de niveau C qui gèrent divers indicateurs. - Les utilisateurs trouvent que la **configuration initiale et l'interface complexe** de Substrata sont accablantes, ce qui impacte l'expérience utilisateur globale. - Les utilisateurs trouvent le **processus d'installation et d'analyse chronophage** de Substrata difficile, créant des obstacles à un accès rapide aux données. - Les utilisateurs trouvent le **tableau de bord accablant** au début, nécessitant du temps pour apprendre et personnaliser les fonctionnalités avancées efficacement. #### What Are Recent G2 Reviews of Substrata? **["La meilleure façon de former les représentants à maintenir le contrôle lors de réunions multipartites"](https://www.g2.com/fr/survey_responses/substrata-review-13141232)** **Rating:** 5.0/5.0 stars _— Malene S._ [Read full review](https://www.g2.com/fr/survey_responses/substrata-review-13141232) **["Attrapé un obstacle silencieux en utilisant Q pour Email et SoundWave"](https://www.g2.com/fr/survey_responses/substrata-review-13135490)** **Rating:** 5.0/5.0 stars _— Chetan H._ [Read full review](https://www.g2.com/fr/survey_responses/substrata-review-13135490) ### [GTM Studio - Powered by ZoomInfo](https://www.g2.com/fr/products/gtm-studio-powered-by-zoominfo/reviews) Note : GTM Studio est la version améliorée de ZoomInfo Marketing et ZoomInfo Operations. GTM Studio est la plateforme de mise sur le marché alimentée par l'IA de ZoomInfo qui unifie les signaux, les systèmes et les équipes dans un espace de travail intelligent unique, de sorte que les actions se déclenchent automatiquement, les moments ne sont pas manqués, et les représentants savent toujours quoi faire ensuite. Conçu pour les équipes RevOps et marketing, GTM Studio élimine la prolifération des outils en connectant les données CRM, marketing, ventes et tierces dans une seule plateforme en direct - offrant à chaque équipe une vue complète et prête pour l'IA de leur marché. Au cœur de GTM Studio se trouve un enrichissement en cascade intégré qui remplit automatiquement les données de contact et de compte manquantes auprès de plus de 25 fournisseurs, de sorte que les données alimentant chaque action sont toujours complètes et exploitables. Les insights alimentés par l'IA font émerger les signaux d'achat en temps réel, aidant les équipes à répondre aux acheteurs en marché en moins de cinq minutes - avant même que les concurrents n'aient dressé une liste. Chaque insight est ancré dans votre ICP, de sorte que les décisions GTM sont plus rapides, plus précises et mieux informées. GTM Studio est conçu pour une exécution rapide. Une bibliothèque d'actions préconstruites - y compris l'accélération des entrées, le suivi des champions et le déplacement concurrentiel - peut être lancée en un seul clic, sans tickets, sans support technique et sans attente. Des actions personnalisées peuvent être conçues, testées et mises à l'échelle sans code ni intervention de développeur, compressant ce qui prenait des semaines en minutes. Des agents spécialisés en IA gèrent automatiquement l'enrichissement, le scoring, le routage et la création de messages, de sorte que les équipes restent concentrées sur les résultats plutôt que sur les opérations. GTM Studio s'intègre aux outils sur lesquels les équipes de revenus comptent déjà - Salesforce, HubSpot, Salesloft, Gong, Slack, et plus de 50 autres - garantissant que les signaux circulent librement à travers la pile et que l'exécution se fait sans friction. Les analyses intégrées mesurent ce qui fonctionne en temps réel, tandis que les flux de travail automatisés et les alertes maintiennent les équipes réactives à chaque changement dans les données GTM. Le résultat est un mouvement GTM qui fonctionne de manière autonome - où les équipes les plus performantes lancent plus de 50 actions par trimestre, les campagnes d'expansion qui prenaient trois semaines sont mises en ligne en 30 minutes, et chaque vendeur sait toujours exactement où se concentrer ensuite. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,395 #### How Do G2 Users Rate GTM Studio - Powered by ZoomInfo? - **Facilité d’utilisation:** 8.8/10 (Category avg: 9.2/10) - **Base de connaissances:** 8.7/10 (Category avg: 8.8/10) - **Classement:** 8.4/10 (Category avg: 8.8/10) - **Création de playbook:** 8.4/10 (Category avg: 8.5/10) #### Who Is the Company Behind GTM Studio - Powered by ZoomInfo? - **Vendeur:** [ZoomInfo](https://www.g2.com/fr/sellers/zoominfo-26a9872a-d61e-4832-ab53-5e972b230706) - **Site Web de l'entreprise:** www.zoominfo.com - **Année de fondation:** 2000 - **Emplacement du siège social:** Vancouver, WA - **Twitter:** @ZoomInfo 23,515 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd618c71d6b4b0acc542c8b46079b4c9423a65a072ce8f8590d4f3ed35e8aebb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzoominfo%2F&secure%5Burl_type%5D=linkedin_company_website) 4,221 employés sur LinkedIn® #### Who Uses This Product? - **Top Industries:** Technologie de l'information et services, Logiciels informatiques - **Company Size:** 63% Medium, 24% Large #### What Do G2 Reviewers Say About GTM Studio - Powered by ZoomInfo? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient les **données de contact B2B précises** et les options de filtrage intuitives, améliorant le ciblage des prospects et l'efficacité des campagnes. - Les utilisateurs apprécient la **précision des données et des signaux d'intention** , ce qui améliore efficacement leurs efforts de génération de leads et de ciblage. - Les utilisateurs trouvent **GTM Studio facile à utiliser** , améliorant l'enrichissement des prospects avec des options de segmentation et de tri simples. - Les utilisateurs apprécient les **données de contact B2B fiables et précises** de GTM Studio, améliorant le ciblage des campagnes et l'efficacité. - Les utilisateurs apprécient les **données de contact B2B fiables et précises** offertes par GTM Studio, améliorant ainsi leur ciblage et l'efficacité de leurs campagnes. ##### Cons - De nombreux utilisateurs trouvent que le **prix est trop élevé** pour les petites équipes, ce qui le rend moins accessible pour leurs besoins. - Les utilisateurs rencontrent **des inexactitudes dans les données** , avec des informations obsolètes et des données manquantes pour des rôles de niche affectant la fiabilité. - Les utilisateurs notent que le **prix élevé** peut ne pas convenir aux petites équipes avec des budgets limités. - Les utilisateurs trouvent la **au début en raison de la complexité de la plateforme et de ses nombreuses fonctionnalités.** - Les utilisateurs trouvent l' **interface complexe** de GTM Studio difficile au début, nécessitant une formation pour naviguer efficacement. #### What Are Recent G2 Reviews of GTM Studio - Powered by ZoomInfo? **["Plateforme incroyable qui aide les marketeurs à combler le fossé avec votre audience"](https://www.g2.com/fr/survey_responses/gtm-studio-powered-by-zoominfo-review-9742370)** **Rating:** 5.0/5.0 stars _— Utilisateur vérifié à Soins hospitaliers et de santé_ [Read full review](https://www.g2.com/fr/survey_responses/gtm-studio-powered-by-zoominfo-review-9742370) **["Cadre Commercial"](https://www.g2.com/fr/survey_responses/gtm-studio-powered-by-zoominfo-review-9414756)** **Rating:** 5.0/5.0 stars _— Alex P._ [Read full review](https://www.g2.com/fr/survey_responses/gtm-studio-powered-by-zoominfo-review-9414756) #### What Are G2 Users Discussing About GTM Studio - Powered by ZoomInfo? - [Quel impact Chorus de ZoomInfo a-t-il eu sur l'amélioration des conversations de vente et des informations sur les clients ?](https://www.g2.com/fr/discussions/what-impact-has-chorus-by-zoominfo-had-on-the-enhancement-of-sales-conversations-and-customer-insights) - [À quoi sert Chorus.ai ?](https://www.g2.com/fr/discussions/what-is-chorus-ai-used-for) - [À quoi sert ZoomInfo MarketingOS ?](https://www.g2.com/fr/discussions/what-is-zoominfo-marketingos-used-for) - [What are ZoomInfo scoops?](https://www.g2.com/fr/discussions/what-are-zoominfo-scoops) - [What information does ZoomInfo provide?](https://www.g2.com/fr/discussions/what-information-does-zoominfo-provide) ### [SmartWinnr](https://www.g2.com/fr/products/smartwinnr/reviews) SmartWinnr est une plateforme d'habilitation des ventes pilotée par l'IA, conçue pour aider les grandes entreprises à former et certifier des équipes en contact avec les clients à grande échelle. La plateforme combine des jeux de rôle alimentés par l'IA, un apprentissage personnalisé et un coaching ludifié pour améliorer la maîtrise des produits, la gestion des objections et l'alignement sur la conformité. Les équipes de vente s'entraînent dans des scénarios simulés du monde réel, reçoivent des retours en temps réel et restent affûtées grâce à un renforcement continu. SmartWinnr aide les organisations à accélérer la préparation, à assurer la cohérence des messages sur le terrain et à améliorer les performances des équipes dispersées. **Average Rating:** 4.9/5.0 **Total Reviews:** 245 #### How Do G2 Users Rate SmartWinnr? - **Facilité d’utilisation:** 9.9/10 (Category avg: 9.2/10) - **Base de connaissances:** 9.9/10 (Category avg: 8.8/10) - **Classement:** 9.8/10 (Category avg: 8.8/10) - **Création de playbook:** 9.7/10 (Category avg: 8.5/10) #### Who Is the Company Behind SmartWinnr? - **Vendeur:** [SmartWinnr, Inc.](https://www.g2.com/fr/sellers/smartwinnr-inc) - **Site Web de l'entreprise:** smartwinnr.com - **Année de fondation:** 2014 - **Emplacement du siège social:** Walnut, California - **Twitter:** @smartwinnr 1,045 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7dca2448f9e8e4254517b893f8e13ee7f8eaf92ef64ffce72430aa97f9d35d4f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10193761%2F&secure%5Burl_type%5D=linkedin_company_website) 100 employés sur LinkedIn® #### Who Uses This Product? - **Top Industries:** Pharmaceutique, Assurances - **Company Size:** 69% Large, 26% Medium #### What Do G2 Reviewers Say About SmartWinnr? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **facilité d'utilisation** de SmartWinnr, rendant la formation et le reporting fluides pour diverses équipes. - Les utilisateurs trouvent que les **fonctionnalités utiles de LMS de SmartWinnr** sont essentielles pour une formation et une communication efficaces entre les équipes. - Les utilisateurs apprécient les **fonctionnalités qui font gagner du temps** de SmartWinnr, permettant une formation efficace et un accès rapide aux informations essentielles. - Les utilisateurs apprécient la **structure de formation efficace** de SmartWinnr, permettant un apprentissage rapide, ciblé et un retour d'information immédiat. - Les utilisateurs apprécient le **rapport clair et concis** dans SmartWinnr, permettant un suivi et un partage efficaces de la progression de la formation. ##### Cons - Les utilisateurs souhaitent des **capacités d'automatisation** améliorées pour la génération de rapports, car les processus manuels entravent l'efficacité et la personnalisation. - Les utilisateurs notent des **problèmes de gestion des données** dans SmartWinnr, notamment en ce qui concerne le manque d'options de suivi et d'intégration. - Les utilisateurs rencontrent des **problèmes de transfert de données** avec SmartWinnr, soulignant la nécessité d'améliorer les mesures d'intégration et de transparence. - Les utilisateurs trouvent que la fonctionnalité de **rapport difficile** limite la personnalisation, préférant des solutions automatisées adaptées à leurs besoins. - Les utilisateurs rencontrent des **problèmes de filtrage** avec SmartWinnr, rendant l'intégration des données et la transparence dans le suivi du support difficiles. #### What Are Recent G2 Reviews of SmartWinnr? **["Déploiement de jeux de rôle d'IA dans les langues régionales à travers une grande force de vente d'assurance"](https://www.g2.com/fr/survey_responses/smartwinnr-review-13094852)** **Rating:** 5.0/5.0 stars _— Khusbu K._ [Read full review](https://www.g2.com/fr/survey_responses/smartwinnr-review-13094852) **["Mise à l'échelle des jeux de rôle d'IA à plus de 5 000 de notre force de vente sur le terrain dans un environnement de vente B2B"](https://www.g2.com/fr/survey_responses/smartwinnr-review-13091672)** **Rating:** 5.0/5.0 stars _— Rutvi V._ [Read full review](https://www.g2.com/fr/survey_responses/smartwinnr-review-13091672) #### What Are G2 Users Discussing About SmartWinnr? - [À quoi sert SmartWinnr ?](https://www.g2.com/fr/discussions/what-is-smartwinnr-used-for) ### [RingEX](https://www.g2.com/products/ringex/reviews) WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful. **Average Rating:** 4.2/5.0 **Total Reviews:** 1,385 #### How Do G2 Users Rate RingEX? - **Ease of Use:** 8.6/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind RingEX? - **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral) - **Company Website:** www.ringcentral.com - **Year Founded:** 1999 - **HQ Location:** Belmont, CA - **Twitter:** @RingCentral 61,963 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website) 6,726 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 57% Small, 34% Medium #### What Do G2 Reviewers Say About RingEX? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of RingEX, finding it perfect for seamless communication and updates. - Users value the **helpful customer support** of RingEX, enhancing their overall experience and satisfaction. - Users value the **high-quality phone calls** from RingEX, enhancing communication in customer support with ease of use. - Users find the **exceptional reliability and support** of RingEX invaluable for seamless communication and collaboration. - Users commend the **reliability** of RingEX, ensuring consistent connections and high-quality communication experiences. ##### Cons - Users find the **customer support lacking** , often facing challenges and unnecessary complexities when seeking assistance. - Users find the **complex processes** frustrating, often needing support to navigate system administration and setup challenges. - Users find the **difficulties with customer service** occasionally complicate resolutions and frustrate the overall experience. - Users report frequent **call issues** with RingEX, including poor call tracking and frustratingly inadequate customer support. - Users find the **customer support challenging** , often requiring extra steps for known issues and complicated administration. #### What Are Recent G2 Reviews of RingEX? **["Stable calls, solid messaging, and AI that actually helps after meetings"](https://www.g2.com/survey_responses/ringex-review-13097268)** **Rating:** 4.5/5.0 stars _— Omar S._ [Read full review](https://www.g2.com/survey_responses/ringex-review-13097268) **["RingEX Became My Main Calling App for Group Work"](https://www.g2.com/survey_responses/ringex-review-13169167)** **Rating:** 5.0/5.0 stars _— Aashu J._ [Read full review](https://www.g2.com/survey_responses/ringex-review-13169167) #### What Are G2 Users Discussing About RingEX? - [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for) - [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 2 comments - [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products) - [What is RingCentral office?](https://www.g2.com/discussions/what-is-ringcentral-office) ### [Rilla](https://www.g2.com/it/products/rilla/reviews) Rilla è la principale piattaforma di coaching AI per le vendite in presenza. I rappresentanti registrano le loro conversazioni di vendita in presenza con l'app Rilla, e la nostra AI trascrive, analizza e fornisce automaticamente feedback dando ai manager una visibilità del 100% su ciò che accade sul campo. La nostra missione è rendere il mondo offline ricercabile e facile da comprendere come internet. Fidato da migliaia di team di vendita in settori come la gestione immobiliare, i servizi domestici, l'edilizia residenziale, l'automotive, il dentale, la vita per anziani e molti altri. Rilla collabora con oltre 2000 clienti, tra cui aziende Fortune 500 come Home Depot, LG, Kohler, Andersen Windows e molte altre. **Average Rating:** 4.8/5.0 **Total Reviews:** 89 #### How Do G2 Users Rate Rilla? - **Facilità d'uso:** 9.3/10 (Category avg: 9.2/10) - **Base di conoscenza:** 9.6/10 (Category avg: 8.8/10) - **Classifica:** 9.4/10 (Category avg: 8.8/10) - **Creazione del Playbook:** 9.9/10 (Category avg: 8.5/10) #### Who Is the Company Behind Rilla? - **Venditore:** [Rilla](https://www.g2.com/it/sellers/rilla) - **Sito web dell'azienda:** rilla.com - **Anno di Fondazione:** 2019 - **Sede centrale:** New York, NY - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19eaa35b5581630d40678a73dacae1e712d9c57ef8accf09082cbdfde4a9327e&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frilla-co&secure%5Burl_type%5D=linkedin_company_website) 121 dipendenti su LinkedIn® #### Who Uses This Product? - **Top Industries:** Costruzioni, Immobiliare - **Company Size:** 45% Small, 42% Medium #### What Do G2 Reviewers Say About Rilla? _AI-generated summary from verified user reviews_ ##### Cons - Gli utenti segnalano significativi **problemi di connettività** con Rilla, evidenziando problemi quando l'accesso a Internet non è disponibile. #### What Are Recent G2 Reviews of Rilla? **["Riepiloghi di chiamate AI facili da usare che fanno risparmiare tempo e migliorano il coaching"](https://www.g2.com/it/survey_responses/rilla-review-13147528)** **Rating:** 5.0/5.0 stars _— Brian L._ [Read full review](https://www.g2.com/it/survey_responses/rilla-review-13147528) **["Migliora le intuizioni di vendita con il coaching in tempo reale"](https://www.g2.com/it/survey_responses/rilla-review-13174447)** **Rating:** 5.0/5.0 stars _— Paul H._ [Read full review](https://www.g2.com/it/survey_responses/rilla-review-13174447) ### [Second Nature AI](https://www.g2.com/it/products/second-nature-ai/reviews) Second Nature è una soluzione di formazione all'avanguardia basata sull'intelligenza artificiale, progettata per migliorare l'onboarding, lo sviluppo e il coaching dei team su larga scala. Questa piattaforma innovativa consente agli utenti di creare simulazioni di formazione di role play realistiche, permettendo ai team di praticare varie conversazioni con avatar AI simili a esseri umani. Favorendo un ambiente di apprendimento basato sulla pratica, Second Nature aiuta i dipendenti a costruire fiducia, affinare le loro competenze e, in ultima analisi, ottenere risultati migliori nei loro ruoli. Rivolta principalmente alle organizzazioni che cercano di ottimizzare i loro processi di formazione, Second Nature è particolarmente vantaggiosa per le aziende che danno priorità allo sviluppo dei dipendenti e a un onboarding efficace. La piattaforma si rivolge a una vasta gamma di settori, rendendola adatta per team di vendita, rappresentanti del servizio clienti e qualsiasi personale che richieda forti competenze comunicative. Con la sua capacità di simulare scenari del mondo reale, Second Nature offre un'opportunità unica per i team di impegnarsi in una pratica pratica che i metodi di formazione tradizionali spesso mancano. Una delle caratteristiche distintive di Second Nature è la sua facilità d'uso. Gli utenti possono creare simulazioni di role play in pochi minuti digitando alcuni suggerimenti o caricando materiali di formazione esistenti. Questa flessibilità consente alle organizzazioni di adattare rapidamente i loro programmi di formazione per soddisfare le esigenze in evoluzione. Inoltre, Second Nature si integra perfettamente con vari Sistemi di Gestione dell'Apprendimento (LMS) tramite SCORM o LTI, inclusi piattaforme popolari come Workday, Adobe Learning Manager e Cornerstone. Questo assicura che le aziende possano incorporare Second Nature nei loro quadri di formazione esistenti senza interruzioni. Le capacità analitiche della piattaforma ne aumentano ulteriormente il valore. Second Nature fornisce approfondimenti completi sulle prestazioni dei dipendenti, dettagli sull'uso e panoramiche delle sessioni, consentendo alle organizzazioni di identificare ciò che funziona bene e dove possono essere apportati miglioramenti. Sfruttando queste analisi, le aziende possono prendere decisioni informate sulle loro strategie di formazione, portando in ultima analisi a una maggiore competenza e a una riduzione del tempo di onboarding fino al 30%. Alimentata da intelligenza artificiale generativa e apprendimento automatico, Second Nature offre simulazioni di role play immersive che coinvolgono gli utenti in conversazioni in linguaggio naturale. Le persone guidate dall'AI sono progettate per fare domande, porre obiezioni e adattare il loro tono, creando un'esperienza di apprendimento dinamica. Dopo ogni sessione, l'AI valuta i partecipanti sulla precisione delle conoscenze, lo stile conversazionale e le competenze trasversali essenziali come la chiarezza e la fiducia. Questa valutazione rigorosa assicura che i dipendenti non solo stiano imparando, ma siano anche preparati ad applicare efficacemente le loro competenze in situazioni reali. Con le sue prestazioni comprovate, Second Nature è diventata una soluzione di fiducia per aziende leader come Adobe, Oracle e T-Mobile, consolidando la sua posizione come leader nella formazione di role play basata sull'AI. **Average Rating:** 4.6/5.0 **Total Reviews:** 366 #### How Do G2 Users Rate Second Nature AI? - **Facilità d'uso:** 9.4/10 (Category avg: 9.2/10) - **Base di conoscenza:** 9.5/10 (Category avg: 8.8/10) - **Classifica:** 9.6/10 (Category avg: 8.8/10) - **Creazione del Playbook:** 9.3/10 (Category avg: 8.5/10) #### Who Is the Company Behind Second Nature AI? - **Venditore:** [Second Nature](https://www.g2.com/it/sellers/second-nature) - **Sito web dell'azienda:** secondnature.ai - **Anno di Fondazione:** 2018 - **Sede centrale:** New York, NY - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cf9562852e616f2d3c765f8dbd0f05efd2db98ae53057fe022b99a1676d2382e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsecond-nature-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 85 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Sales Manager, Security Engineer - **Top Industries:** Tecnologia dell'informazione e servizi, Assicurazioni - **Company Size:** 45% Large, 42% Medium #### What Do G2 Reviewers Say About Second Nature AI? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano il **miglioramento delle competenze di vendita** fornito da Second Nature AI, aumentando la fiducia e il coinvolgimento nella formazione. - Gli utenti apprezzano la **facilità d'uso** di Second Nature AI, facilitando un addestramento efficace e esperienze user-friendly. - Gli utenti apprezzano l' **integrazione AI** di Second Nature AI, migliorando la formazione e il monitoraggio delle prestazioni per i rappresentanti di vendita. - Gli utenti apprezzano le **opzioni di formazione flessibili** di Second Nature AI, migliorando lo sviluppo delle competenze e le prestazioni per i rappresentanti di vendita. - Gli utenti apprezzano l' **esperienza interattiva con l'IA** con Jenny, migliorando l'apprendimento e la fiducia durante le sessioni di formazione. ##### Cons - Gli utenti vivono momenti frustranti a causa di **informazioni imprecise** , portando a risposte non corrispondenti e incomprensioni durante le conversazioni. - Gli utenti trovano la **curva di apprendimento ripida** per i nuovi arrivati, richiedendo tempo per adattarsi alle funzionalità di Second Nature AI. - Gli utenti scoprono che le **imprecisioni dell'IA** portano a frustrazione a causa di risposte non corrispondenti e incoerenti durante le conversazioni. - Gli utenti trovano la **mancanza di interattività** frustrante, poiché interrompe il flusso e limita il coinvolgimento durante le sessioni. - Gli utenti trovano che i **problemi di lingua** ostacolino l'accessibilità e l'efficacia, specialmente per i non anglofoni che utilizzano Second Nature AI. #### What Are Recent G2 Reviews of Second Nature AI? **["Mantiene ogni allenatore che insegna lo stesso playbook"](https://www.g2.com/it/survey_responses/second-nature-ai-review-13128230)** **Rating:** 5.0/5.0 stars _— Keith W._ [Read full review](https://www.g2.com/it/survey_responses/second-nature-ai-review-13128230) **["Mantiene il tono globale dal variare da regione a regione"](https://www.g2.com/it/survey_responses/second-nature-ai-review-13129104)** **Rating:** 5.0/5.0 stars _— Gail B._ [Read full review](https://www.g2.com/it/survey_responses/second-nature-ai-review-13129104) #### What Are G2 Users Discussing About Second Nature AI? - [A cosa serve Second Nature AI?](https://www.g2.com/it/discussions/what-is-second-nature-ai-used-for) - 1 comment ### [Balto](https://www.g2.com/fr/products/balto/reviews) Balto est la main-d'œuvre IA pour le centre de contact. Balto offre une solution complète pour le centre de contact sous une seule licence, réunissant l'Assistance Agent, l'Assurance Qualité, la Conformité, le Coaching, les Notes et les Insights de premier ordre sur une plateforme cohérente. Le résultat est une valeur à tous les niveaux de l'organisation : les agents performent mieux, les équipes QA éliminent les revues manuelles, les superviseurs peuvent coacher à grande échelle, et les dirigeants exécutifs obtiennent une visibilité claire sur les tendances commerciales basées sur les conversations. Les centres de contact les plus performants comptent sur Balto pour protéger les revenus, réduire les risques de conformité et améliorer les expériences client. À ce jour, Balto a guidé plus de 500 millions de conversations, soutient plus de 300 clients et mène notre catégorie G2 avec plus de 500 avis cinq étoiles. Les produits incluent : - Guidance en temps réel (Assistance Agent) : Balto fournit automatiquement aux agents des ressources en temps réel. - Assurance Qualité : Balto évalue automatiquement les interactions. - Conformité : Balto signale automatiquement les problèmes de conformité. - Coaching : Balto met automatiquement en avant et délivre des recommandations de coaching. - Notes : Balto résume automatiquement les conversations. - Insights : Balto extrait automatiquement des insights des données de conversation. **Average Rating:** 4.8/5.0 **Total Reviews:** 578 #### How Do G2 Users Rate Balto? - **Facilité d’utilisation:** 9.6/10 (Category avg: 9.2/10) - **Base de connaissances:** 9.4/10 (Category avg: 8.8/10) - **Classement:** 9.3/10 (Category avg: 8.8/10) - **Création de playbook:** 9.3/10 (Category avg: 8.5/10) #### Who Is the Company Behind Balto? - **Vendeur:** [Balto](https://www.g2.com/fr/sellers/balto) - **Site Web de l'entreprise:** www.balto.ai - **Année de fondation:** 2017 - **Emplacement du siège social:** St Louis, US - **Twitter:** @balto\_ai 243 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3cc9e9cbafaa6a63e7a778747e3b37acb55b15f89faccf9bcef7de766a902726&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16265721%2F&secure%5Burl_type%5D=linkedin_company_website) 163 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Représentant des ventes Medicare, MSR - **Top Industries:** Assurances, Services aux consommateurs - **Company Size:** 48% Medium, 25% Large #### What Do G2 Reviewers Say About Balto? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs trouvent que Balto est **facile à utiliser** , améliorant leur performance et offrant un accès fluide aux notes et aux appels. - Les utilisateurs trouvent les **fonctionnalités qui font gagner du temps** de Balto inestimables, rationalisant les appels et améliorant les interactions avec les clients sans effort. - Les utilisateurs louent Balto pour son **exactitude** , fournissant un support fiable qui améliore les performances lors des appels et des transactions. - Les utilisateurs admirent la **fonction d'enregistrement des appels** de Balto pour son exactitude et ses résumés détaillés de chaque appel. - Les utilisateurs s'extasient sur le **soutien et les conseils immédiats** de Balto, améliorant l'efficacité et renforçant la confiance lors des interactions avec les clients. ##### Cons - Les utilisateurs rencontrent des **problèmes d'appel** avec Balto, y compris des bugs, des expirations de l'application et des difficultés à récupérer les notes d'appels passées. - Les utilisateurs rencontrent des **problèmes de précision** avec Balto, le trouvant vague et parfois non réactif à leurs entrées. - Les utilisateurs trouvent que les suggestions de Balto sont **inexactes et parfois vagues** , ce qui entrave une communication efficace pendant les appels. - Les utilisateurs sont frustrés par les **fonctionnalités manquantes** dans Balto, y compris les invites qui disparaissent et la perte de données en cas de problèmes de connexion. - Les utilisateurs rencontrent souvent des **problèmes de pop-up** avec Balto, les trouvant obstructifs et distrayants pendant les appels, ce qui impacte le flux de travail. #### What Are Recent G2 Reviews of Balto? **["Balto maintient les appels confiants, conformes et naturels grâce au coaching en temps réel."](https://www.g2.com/fr/survey_responses/balto-review-12794530)** **Rating:** 5.0/5.0 stars _— Schantera M._ [Read full review](https://www.g2.com/fr/survey_responses/balto-review-12794530) **["Les avantages et les inconvénients d'utiliser Balto."](https://www.g2.com/fr/survey_responses/balto-review-9832751)** **Rating:** 4.0/5.0 stars _— Eric M._ [Read full review](https://www.g2.com/fr/survey_responses/balto-review-9832751) #### What Are G2 Users Discussing About Balto? - [À quoi sert Balto ?](https://www.g2.com/fr/discussions/what-is-balto-used-for) ### [Jiminny](https://www.g2.com/fr/products/jiminny/reviews) Jiminny est la plateforme d'intelligence conversationnelle conçue pour aider les leaders du revenu à capturer et analyser des informations critiques sur le marché à travers la vidéo, la voix et l'email. Cette solution innovante automatise l'intégration de ces informations dans votre CRM, permettant aux équipes de prendre des décisions éclairées et de stimuler efficacement la croissance des revenus. Jiminny bénéficie à toute l'équipe des revenus. Pour les représentants commerciaux, il automatise les tâches administratives de routine, leur permettant de se concentrer davantage sur la vente et d'améliorer leurs performances. Cela simplifie non seulement leur flux de travail, mais augmente également leur productivité, leur permettant de conclure des affaires plus efficacement. Les managers bénéficient de Jiminny en accédant à des informations exploitables qui les aident à développer leurs équipes, favorisant un environnement d'amélioration continue et de renforcement de la confiance. Les dirigeants peuvent compter sur Jiminny pour fournir une source de données fiable pour prendre des décisions stratégiques basées sur les données. La plateforme transforme le CRM en une rampe de lancement fiable pour la croissance des revenus, garantissant que la direction peut suivre les progrès et identifier les domaines à améliorer avec facilité. Cette approche globale de l'intelligence conversationnelle GTM permet à tous les niveaux de l'organisation de travailler en collaboration vers les objectifs de revenus. Les caractéristiques clés de Jiminny incluent sa capacité à analyser les conversations en temps réel, fournissant des retours et des informations instantanés qui peuvent être immédiatement exploités. Le processus d'intégration rapide de la plateforme et son interface conviviale garantissent que les équipes peuvent s'adapter rapidement et commencer à récolter les bénéfices sans temps d'arrêt significatif. Vendez plus intelligemment, croissez plus rapidement et remportez finalement plus d'affaires avec Jiminny. La plateforme améliore non seulement les performances individuelles, mais cultive également une culture axée sur les données qui soutient une croissance et un succès durables à travers toute l'organisation. **Average Rating:** 4.6/5.0 **Total Reviews:** 928 #### How Do G2 Users Rate Jiminny? - **Facilité d’utilisation:** 8.9/10 (Category avg: 9.2/10) - **Base de connaissances:** 8.5/10 (Category avg: 8.8/10) - **Classement:** 8.2/10 (Category avg: 8.8/10) - **Création de playbook:** 8.1/10 (Category avg: 8.5/10) #### Who Is the Company Behind Jiminny? - **Vendeur:** [Jiminny](https://www.g2.com/fr/sellers/jiminny) - **Site Web de l'entreprise:** www.jiminny.com - **Année de fondation:** 2016 - **Emplacement du siège social:** London, England - **Twitter:** @JiminnyInc 384 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e86eec5ff0a3343529fa2c04b02fe8f708c054fec6bcaa1d908e00183b026df1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10815921%2F&secure%5Burl_type%5D=linkedin_company_website) 60 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Responsable de compte, Responsable du succès client - **Top Industries:** Logiciels informatiques, Technologie de l'information et services - **Company Size:** 63% Medium, 31% Small #### What Do G2 Reviewers Say About Jiminny? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs adorent Jiminny pour sa **facilité d'utilisation** et ses précieuses informations, améliorant efficacement leurs processus de vente. - Les utilisateurs louent Jiminny pour sa **facilité d'utilisation** , améliorant les réunions quotidiennes avec une navigation sans effort et des fonctionnalités automatiques. - Les utilisateurs apprécient les **résumés d'appels automatisés** de Jiminny, aidant à des révisions de conversations rapides et efficaces. - Les utilisateurs trouvent que Jiminny est un **outil qui fait gagner du temps** , rationalisant les revues d'appels et améliorant l'efficacité de la communication. - Les utilisateurs apprécient les fonctionnalités **d'enregistrement d'appels efficaces** de Jiminny, qui améliorent les processus de révision et fournissent des informations exploitables. ##### Cons - Les utilisateurs signalent des **problèmes d'appel** tels que des problèmes d'enregistrement et des réglages difficiles, impactant leur expérience globale. - Les utilisateurs signalent **des inexactitudes de l'IA** , avec des problèmes tels que la transcription incorrecte de mots et la mauvaise interprétation du contexte de la conversation. - Les utilisateurs rencontrent des **problèmes de précision** avec les transcriptions d'appels, rencontrant souvent des mots incorrects et des malentendus dans les conversations. - Les utilisateurs trouvent **des inexactitudes avec les accents et les langues** dans l'IA de Jiminny, limitant son efficacité pour des utilisateurs divers. - Les utilisateurs rencontrent des **problèmes d'enregistrement** avec des temps de traitement imprévisibles et des limitations sur l'ajout d'enregistrements aux appels internes. #### What Are Recent G2 Reviews of Jiminny? **["L'excellente enregistrement et le chat IA de Jiminny rendent le coaching facile."](https://www.g2.com/fr/survey_responses/jiminny-review-12694816)** **Rating:** 4.5/5.0 stars _— Mathilde L._ [Read full review](https://www.g2.com/fr/survey_responses/jiminny-review-12694816) **["Informations d'appel alimentées par l'IA avec des points forts précis, des résumés et une intégration CRM"](https://www.g2.com/fr/survey_responses/jiminny-review-12917847)** **Rating:** 4.5/5.0 stars _— Luciana S._ [Read full review](https://www.g2.com/fr/survey_responses/jiminny-review-12917847) #### What Are G2 Users Discussing About Jiminny? - [À quoi sert Jiminny ?](https://www.g2.com/fr/discussions/what-is-jiminny-used-for) - 1 comment ### [Allego](https://www.g2.com/fr/products/allego/reviews) Allego est la plateforme de facilitation des revenus leader sur le marché, en laquelle les équipes ont confiance et qu'elles adorent. Tout au long du cycle de vie du client, Allego aide les équipes de revenus à conclure des affaires, atteindre leurs objectifs et rester alignées face aux changements en rendant la prochaine meilleure action claire. L'apprentissage, le contenu, le coaching, la vente numérique et l'IA sécurisée et pratique se réunissent dans une plateforme construite de manière native. Les conseils apparaissent directement dans les flux de travail quotidiens pour que les représentants sachent quoi dire, partager et faire quand cela compte le plus. Les organisations qui passent à Allego réduisent la complexité et diminuent les coûts totaux des logiciels en consolidant plusieurs solutions ponctuelles en un système unifié. Allego Learning : Allego intègre l'apprentissage dans le flux de travail pour que les compétences se manifestent dans de réelles opportunités. Les jeux de rôle alimentés par l'IA, la pratique vidéo et le coaching automatisé aident les représentants à gagner en confiance grâce à des scénarios réalistes avec un retour d'information instantané. L'intelligence conversationnelle intégrée capture les interactions avec les acheteurs, met en évidence les risques et les opportunités, et relie le coaching directement à la performance des affaires. Allego Modern Content : Allego facilite la gestion, la personnalisation et l'activation du contenu dans les moments de vente. Les ressources gouvernées de manière centrale sont mises en avant grâce à la recherche alimentée par l'IA et au contexte CRM pour que les représentants puissent rapidement trouver et partager ce qui fonctionne. Des analyses approfondies lient l'engagement aux résultats du pipeline et des revenus, offrant aux responsables marketing et de facilitation des preuves claires de l'impact. Allego Digital Rooms : Les salles numériques Allego créent des espaces d'acheteurs sécurisés et personnalisés qui simplifient l'engagement tout au long du processus de vente. Les représentants et les acheteurs collaborent dans des environnements de marque qui centralisent le contenu, la communication et les prochaines étapes. L'IA met en évidence les signaux d'engagement et recommande des actions de suivi pour que les opportunités maintiennent leur élan et se concluent plus rapidement. Allego adopte une approche centrée sur l'humain pour l'IA. L'IA sécurisée et pratique est intégrée dans les flux de travail pour mettre en avant les prochaines meilleures actions, souligner les risques des affaires, renforcer les messages et accélérer le suivi. Toutes les capacités de l'IA sont basées sur du contenu approuvé et régies par des contrôles d'entreprise. Les organisations utilisant Allego rapportent un impact mesurable, y compris des cycles de vente jusqu'à 50 % plus courts, des taux de réussite 45 % plus élevés et des réductions significatives des dépenses en logiciels de facilitation. Allego est reconnu comme un leader dans le Magic Quadrant de Gartner pour les plateformes de facilitation des revenus et classé n°1 sur G2 pour la facilité d'utilisation et la satisfaction client. En savoir plus sur www.allego.com **Average Rating:** 4.6/5.0 **Total Reviews:** 689 #### How Do G2 Users Rate Allego? - **Facilité d’utilisation:** 8.9/10 (Category avg: 9.2/10) - **Base de connaissances:** 8.9/10 (Category avg: 8.8/10) - **Classement:** 8.4/10 (Category avg: 8.8/10) - **Création de playbook:** 8.4/10 (Category avg: 8.5/10) #### Who Is the Company Behind Allego? - **Vendeur:** [Allego](https://www.g2.com/fr/sellers/allego) - **Site Web de l'entreprise:** www.allego.com - **Année de fondation:** 2013 - **Emplacement du siège social:** Waltham, Massachusetts - **Twitter:** @allegosoftware 1,043 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dd42978251cd715ab63526f88d1458f9748498ed8ac49fb66e9fa4f77b6ea18b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4994402&secure%5Burl_type%5D=linkedin_company_website) 213 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Responsable de compte, Responsable de l'activation des ventes - **Top Industries:** Services financiers, Logiciels informatiques - **Company Size:** 44% Medium, 39% Large #### What Do G2 Reviewers Say About Allego? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **facilité d'utilisation** d'Allego, profitant de son interface intuitive et de l'intégration fluide des ressources. - Les utilisateurs apprécient les **cours interactifs engageants** et le service client de premier ordre offert par Allego, améliorant ainsi leur expérience. - Les utilisateurs louent Allego pour son **excellent service client** , notant leur réactivité et leurs solutions utiles pour divers besoins. - Les utilisateurs apprécient le **design intuitif** d'Allego, améliorant la formation et l'alignement de l'équipe pour une meilleure productivité. - Les utilisateurs soulignent les **capacités significatives d'économie de temps** d'Allego, permettant des insights plus rapides et une formation efficace à travers les équipes. ##### Cons - Les utilisateurs trouvent que la **, avec une interface encombrée et une documentation inadéquate posant des défis pour les débutants.** - Les utilisateurs désirent **des fonctionnalités de montage vidéo plus détaillées** , des analyses améliorées, et des solutions pour les liens brisés et les fenêtres pop-up obstructives. - Les utilisateurs trouvent l' **interface encombrée et déroutante** d'Allego difficile, surtout pour les nouveaux venus apprenant le logiciel. - Les utilisateurs trouvent que la **mauvaise organisation** de l'interface d'Allego entraîne de la confusion et submerge les nouveaux utilisateurs. - Les utilisateurs trouvent que l'interface d'Allego n'est **pas conviviale** , rendant la navigation difficile, surtout pour les nouveaux venus. #### What Are Recent G2 Reviews of Allego? **["Organisé, Intuitif et Rempli de Capacités"](https://www.g2.com/fr/survey_responses/allego-review-11687292)** **Rating:** 4.5/5.0 stars _— Cheryl N._ [Read full review](https://www.g2.com/fr/survey_responses/allego-review-11687292) **["Allego améliore l'exécution des ventes avec la formation, le coaching et l'apprentissage entre pairs"](https://www.g2.com/fr/survey_responses/allego-review-13032529)** **Rating:** 4.5/5.0 stars _— Giovane P._ [Read full review](https://www.g2.com/fr/survey_responses/allego-review-13032529) #### What Are G2 Users Discussing About Allego? - [What is Allego used for?](https://www.g2.com/fr/discussions/what-is-allego-used-for) ### [Salesken](https://www.g2.com/fr/products/salesken/reviews) Salesken.ai est une plateforme d'IA pour les ventes conçue pour améliorer la performance des équipes de vente tout en réduisant les coûts d'acquisition. En offrant des indices en temps réel pendant les conversations, l'outil permet aux représentants commerciaux de s'engager plus efficacement avec les clients. Salesken fournit également aux leaders et aux représentants une visibilité complète sur chaque appel grâce à des analyses d'appels avancées, capturant les émotions, les objections, l'intention, et plus encore. Salesken propose des solutions sur mesure pour les leaders et les représentants des ventes, stimulant le succès des revenus grâce à : - Gestion du pipeline : Prévisions précises basées sur des informations approfondies des conversations. - Suivi des affaires : Résumés instantanés, identification des lacunes BANT, et étapes suivantes claires. - Coaching d'équipe : Coaching personnalisé pour chaque représentant et chaque affaire, à la demande. - Insights marketing : Informations exploitables extraites des conversations de vente. - Assurance qualité : Évaluer 100% des appels de vente avec une assurance qualité pilotée par l'IA, offrant un coaching personnalisé et réduisant les efforts manuels tout en améliorant la qualité et la cohérence globales des ventes. Pour les représentants commerciaux, Salesken offre : - Indications en temps réel : Fournit des indices en direct et des cartes de bataille pour aider les représentants à perfectionner leurs présentations. - Enrichissement CRM : Automatise l'entrée et la mise à jour des données CRM. - Prospection personnalisée : Simplifie et automatise la prospection, économisant du temps et augmentant l'efficacité. Salesken est l'IA incontournable pour toute l'équipe de vente. Réservez une démo et découvrez plus de fonctionnalités et de capacités. **Average Rating:** 4.9/5.0 **Total Reviews:** 386 #### How Do G2 Users Rate Salesken? - **Facilité d’utilisation:** 9.9/10 (Category avg: 9.2/10) - **Base de connaissances:** 9.8/10 (Category avg: 8.8/10) - **Classement:** 9.8/10 (Category avg: 8.8/10) - **Création de playbook:** 9.8/10 (Category avg: 8.5/10) #### Who Is the Company Behind Salesken? - **Vendeur:** [Salesken](https://www.g2.com/fr/sellers/salesken) - **Année de fondation:** 2018 - **Emplacement du siège social:** New York, New York - **Twitter:** @SaleskenAi 117 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6fb9dc6b45a86b1b361839781d7770408bad8a99922bdd7136d7b704424c5506&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalesken%2Fabout&secure%5Burl_type%5D=linkedin_company_website) 84 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Ventes, Responsable des ventes - **Top Industries:** Gestion de l'éducation, E-learning - **Company Size:** 57% Medium, 37% Large #### What Do G2 Reviewers Say About Salesken? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs bénéficient des **retours en temps réel et des données exploitables** qui améliorent considérablement la performance de l'équipe de vente. - Les utilisateurs apprécient la **rétroaction en temps réel** de Salesken, ce qui améliore considérablement la productivité et la performance des équipes de vente. - Les utilisateurs louent Salesken pour ses **informations basées sur l'IA** qui améliorent la productivité des appels et permettent aux équipes de vente de réussir. - Les utilisateurs apprécient les **fonctionnalités d'automatisation** de Salesken, qui améliorent considérablement la productivité et l'efficacité des équipes de vente. - Les utilisateurs soulignent l' **efficacité améliorée** de Salesken, permettant aux équipes de vente d'exploiter des données exploitables pour améliorer leurs performances. ##### Cons - Les utilisateurs demandent une **meilleure connectivité des appels** car les problèmes de connexion des appels nuisent à leur expérience globale. - Les utilisateurs désirent une **meilleure connexion d'appel** et une personnalisation accrue, car des problèmes entravent parfois leur expérience avec Salesken. - Les utilisateurs expriment leur frustration face à la **mauvaise qualité de transcription** , ce qui impacte négativement leur expérience globale avec Salesken. - Les utilisateurs rencontrent des **problèmes d'enregistrement** frustrants avec Salesken, ce qui nuit à leur satisfaction globale et à la fonctionnalité. - Les utilisateurs rencontrent fréquemment des **problèmes de précision** avec les transcriptions, ce qui affecte leur satisfaction globale avec Salesken. #### What Are Recent G2 Reviews of Salesken? **["Vos représentants commerciaux en vedettes."](https://www.g2.com/fr/survey_responses/salesken-review-10386293)** **Rating:** 5.0/5.0 stars _— Madhan k._ [Read full review](https://www.g2.com/fr/survey_responses/salesken-review-10386293) **["Informations en temps réel sur les appels et coaching IA qui améliorent les performances de vente"](https://www.g2.com/fr/survey_responses/salesken-review-12599904)** **Rating:** 5.0/5.0 stars _— Anup K._ [Read full review](https://www.g2.com/fr/survey_responses/salesken-review-12599904) #### What Are G2 Users Discussing About Salesken? - [What is Salesken used for?](https://www.g2.com/fr/discussions/what-is-salesken-used-for) - ‹ Prev‹ Prev - 1 - [2](/categories/sales-coaching?order=g2_score&page=2#product-list) - [3](/categories/sales-coaching?order=g2_score&page=3#product-list) - [4](/categories/sales-coaching?order=g2_score&page=4#product-list) - [5](/categories/sales-coaching?order=g2_score&page=5#product-list) - … - [14](/categories/sales-coaching?order=g2_score&page=14#product-list) - [15](/categories/sales-coaching?order=g2_score&page=15#product-list) - [Next ›Next ›](/categories/sales-coaching?order=g2_score&page=2#product-list) Spotlight Categories [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) [Board Management Software](https://www.g2.com/categories/board-management) [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) [Performance Management Software](https://www.g2.com/categories/performance-management) [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) Similar Categories - [AI Sales Roleplay Tools](/categories/ai-sales-roleplay-tools) - [Conversation Intelligence](/categories/conversation-intelligence) - [Digital Sales Room](/categories/digital-sales-room) - [Email Tracking](/categories/email-tracking) - [Lead-to-Account Matching and Routing](/categories/lead-to-account-matching-and-routing) - [Outbound Call Tracking](/categories/outbound-call-tracking) - [Sales Enablement](/categories/sales-enablement) - [Sales Engagement](/categories/sales-engagement) - [Salesforce CRM Document Generation](/categories/salesforce-crm-document-generation) - [Sales Performance Management](/categories/sales-performance-management) - [Sales Planning](/categories/sales-planning) - [Sales Training and Onboarding](/categories/sales-training-and-onboarding) [Browse Sales Coaching Themes](/categories/sales-coaching/themes) ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung") JJ Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung) Updated October 3, 2024 Sales coaching software gives salespeople and managers the ability to analyze sales calls to help refine technique, establish best practices, and improve sales close rates. Sales coaching tools enable continuous training with features such as conversation intelligence, live feedback from observers, and the signalling of upsell or close opportunities. These platforms may also provide a repository of previously recorded sales calls, as well as a list of upcoming sales deals in the pipeline. This provides greater visibility over which sales calls may have a direct influence over revenue. In some cases, live feedback or review is offered by a third-party representative or artificial intelligence. With help from these tools, teams can reduce ramp time by quickly identifying areas for improvement and aligning the messaging and approach among client-facing salespeople. Sales coaching software is a natural complement to [sales training and onboarding software](https://www.g2.com/categories/sales-training-and-onboarding) which trains new hires and provides continual training through role playing, skills assessments, and microcourses. Sales coaching software may integrate with [outbound call tracking software](https://www.g2.com/categories/outbound-call-tracking) to streamline cold dialing and lead follow-up calls, and integrate with or share features of [video conferencing software](https://www.g2.com/categories/video-conferencing) for joint or observed calls with clients. These tools may also integrate with [sales enablement software](https://www.g2.com/categories/sales-enablement) and [sales performance management software](https://www.g2.com/categories/sales-performance-management) so sellers can access relevant resources and receive feedback on their overall success respectively. Emails and calls captured within a sales coaching platform will often be tied to customer data in the company’s [CRM software](https://www.g2.com/categories/crm). To qualify for inclusion in the Sales Coaching category, a product must: - Offer capture, analysis, and feedback tools related to sales calls - Help identify pivotal moments or opportunities in conversations, as well as areas for improvement, to share with the corresponding salesperson - Integrate with call dialers, CRM software, or both to pull and store sales call information Top Tools at a Glance | | Call recording with AI-driven rep coaching | User Review "Actionable Conversation Insights That Keep Teams Aligned." | | | Live deal-data coaching inside Salesforce pipelines | User Review "Agentforce Sales Delivers Clear Lead Visibility and Smoother Marketing-to-Sales Handoff" | | | Practice-driven readiness with AI call coaching | User Review "Smooth, Easy-to-Manage Sales Training with Mindtickle" | | | AI call recording with CRM-synced summaries | User Review "Accurate Summaries, Handy Action Items, and Smooth Tool Integrations" | | | Live cold call coaching in virtual sales floors | User Review "Nooks Supercharged My Outbound Prospecting With a Fast, Intuitive Dialer" | | | B2B deal coaching with behavioral signal intelligence | User Review "The best way to coach reps on maintaining control in multi-party meetings" | | | Pharma field rep readiness with AI roleplay | User Review "Rolling out AI role plays in regional languages across a large Insurance field force" | * * * Show More * * * ## How Do You Choose the Right Sales Coaching Software? ### What You Should Know About Sales Coaching Software ### What is Sales Coaching Software? A sales coaching software allows executive sales teams to analyze sales calls and identify proactive ways to improve both general sales tactics and the overall relationship with a particular client. This software allows users to improve their technique with two main features: call audio recordings and call video recordings.  Call audio recordings generally come with call transcriptions that allow users to identify critical talking points they brought up during a call or points they missed. This allows sales representatives to identify what talking points were effective. Video recordings can be equally effective as it can allow sales representatives to analyze their body language or general cadence as they pitch to potential clients. Used together, both video recordings and audio recordings allow sales representatives to consistently refine their technique and see success through more effective sales pitches. #### What Types of Sales Coaching Software Exist? **Standalone sales coaching software** Standalone sales coaching software is often a point solution that is intended specifically for the use case of sales coaching. These solutions often come with video coaching, audio recording, and call transcription features but not much else. **All-encompassing sales solutions** Some sales coaching software are packaged as modules as a feature of a larger sales acceleration solution. These all-encompassing solutions generally have features for sales enablement, sales engagement, sales training and onboarding, email tracking, and any additional features that can accelerate sales. ### What are the Common Features of Sales Coaching Software? The following are some core features within sales coaching software: **Sales pipeline:** A core feature of most sales coaching software is sales pipeline features. Sales pipeline features allow users to see all sales deals that are currently in the pipeline. If a sales representative sees a deal in the pipeline they may go back to past conversations with that customer or prospect and identify what matters the most to the customer as well as the most obvious pain points. This makes conversations much more effective with customers. **Video coaching:** Video coaching features allow users to coach sales representatives by assigning them video assessments. Video assessments prompt sales representatives to record themselves on video while they perform a mock pitch. After recording themselves, sales representatives send the video over to their managers to be assessed. Video coaching features provide managers with an easy way to score the sales representative’s pitch and provide feedback. **Machine scoring:** Machine scoring is an artificial intelligence (AI) embedded feature that automatically scores the overall performance of a sales call or video coaching assessment. Machine scoring features automatically transcribe a sales call and identify if key topics were covered, or if the speaking rate was good, and that all emotions exhibited were positive throughout a call. **Sales call library:** Sales coaching solutions generally provide a library or repository of past recorded sales calls. By having access to a wide range of past sales calls, new sales representatives easily access calls that were successful and use them to improve their overall sales pitches. **Conversation intelligence (CI):** CI features are almost always found in a sales coaching solution. CI records, transcribes, and analyzes sales calls. By analyzing sales calls, it identifies keywords and topics of conversation so users can quickly jump to those points in the recorded sales calls and further derive valuable insights. Other Features of Sales Coaching Software: [Coaching Card Capabilities](https://www.g2.com/categories/sales-coaching/f/coaching-card), [Competition Capabilities](https://www.g2.com/categories/sales-coaching/f/competition), [Playbook Creation Capabilities](https://www.g2.com/categories/sales-coaching/f/playbook-creation) ### What are the Benefits of Sales Coaching Software? **Increase sales revenue:** One of the main goals of deploying sales coaching software is to increase overall sales revenue. By analyzing past calls and identifying what worked and what didn’t, sales representatives can refine their sales tactics and strategies. This improves the overall success of future sales calls and potentially increases overall sales revenue. **Onboarding:** Sales coaching software makes onboarding more efficient for new sales representatives. Sales coaching software provides a repository of recorded sales calls that new sales representatives can take a look at during their onboarding process. By looking through these recorded sales calls, new sales representatives see how seasoned sales representatives at a company pitch the product and, which tactics were the most effective. This reduces onboarding time for new sales representatives and increases the chances of their first few calls being more successful. **Consistent messaging:** Sales coaching software helps to establish consistent messaging across all sales calls. One of the key ways to improve sales strategies is to establish a common message across all sales calls. This common message allows all sales representatives to pitch the product they are selling with consistent brand messaging that has been proven to be successful in the past. Having a consistent message also allows sales representatives to come prepared for every sales pitch without having to change up messaging every single time. ### Who Uses Sales Coaching Software? Sales coaching software helps unify sales managers or top sellers with the sales representatives who are still perfecting their craft: **Sales managers:** For managers or team leads, sales coaching software offers timely insights and metrics to shape feedback for specific employees and the team as a whole. With instructor-led training, managers provide the necessary feedback to strengthen team performance and see improved customer satisfaction and revenue growth. **Sales representatives:** For the general sales team, ongoing sales training is the ideal way to improve confidence and technique en route to hitting sales goals and collecting higher commissions. With features such as voice transcription and recorded sales calls, sales representatives can review their sales pitches and continuously improve their sales techniques. #### Software Related to Sales Coaching Software A well-oiled sales floor often involves several solutions built around sales training, performance measurement, and timely assistance. This is in addition to basics like CRM software. Below are some examples of software that supplement sales coaching software at one or more points in the journey: [Sales training and onboarding software](https://www.g2.com/categories/sales-training-and-onboarding) **:** Sales training and onboarding software is designed for the education and ramping of new hires. These involve components, such as product or brand messaging, sales call scripts, and virtual role playing, that help sales representatives get comfortable selling a particular offering. Though there will inevitably be pain points and opportunities for coaching, these learning applications can get new hires up to speed and prepared to hit the floor running. [Sales analytics software](https://www.g2.com/categories/sales-analytics) **:** Sales analytics software provides an up-to-date perspective on sales goals, general efficiency, and other aspects of the business process. The dashboards that are assembled in these programs are valuable for managers to gauge the health of the operation and adjust the strategy or staffing as necessary. Dashboards are also displayed on sales floors to give the entire team an updated view of their critical numbers so they know where they stand, when or where to improve, and when to celebrate. [Sales enablement software](https://www.g2.com/categories/sales-enablement) **:** Marketing collateral is an important tool for any salesperson. Sales enablement software gives salespeople easy access to playbooks, product descriptions, and scripts so they can study and practice their sales techniques around this company knowledge. These tools are also useful during sales meetings or pitches with customers to help present the most valuable information and bolster product knowledge during critical moments. ### Challenges with Sales Coaching Software **Time spent on building playbooks:** One of the major features that get included with most sales coaching software is the ability to create sales playbooks. This allows users to create a step-by-step process for pitching to a client. A potential pitfall is creating too many playbooks which makes it very easy to become disorganized and buried under overdue tasks and activities. Every pitch does not need a fully fleshed-out playbook which may take up a lot of a sales representatives’ time. **Protecting buyer privacy:** A lot of sales coaching solutions offer video recording, which allows users to record every sales call with a potential buyer. This may feel invasive to the client, especially if they don’t know they’re being recorded. The wise thing to do is choose a solution that allows users to clearly state that the buyer is being recorded so they are aware of the situation and can opt out of the call.  ### Which Companies Should Buy Sales Coaching Software? **Companies that have enterprise sales teams:** The most common use case for sales coaching software is for companies that have enterprise sales teams. Enterprise sales teams generally sell over video calls or audio conference calls, as a part of a long sales cycle. This sales cycle can take anywhere from one month to a whole year. Sales coaching software can help these teams constantly refine their sales technique as they analyze their cadence over sales calls. ### How to Buy Sales Coaching Software #### Requirements Gathering (RFI/RFP) for Sales Coaching Software While there aren’t necessarily stark differences between any two sales coaching software, some offerings do provide more or less functionality, and some software are geared towards certain industries. Buyers can narrow down their choices to choose the software that best suits their needs.  #### Compare Sales Coaching Software Products **Create a long list** Long lists are created by eliminating software options that do not provide critical functionality. To make a long list for a sales coaching software, a buyer should look at the following functionalities and deem which products provide the necessary functionality: - Video recordings - Audio recordings - Machine scoring - Sales pipeline tracking - Call transcriptions - Sales onboarding and training - Sales playbook creation - Manager review scorecards - Sales rep gamification and leaderboards - Sales coaching knowledgebase **Create a short list** Once a buyer has narrowed down their list from the following functionality above, it’s then important to get even more specific requirements. For example, some sales coaching software are intended for financial or high tech sales, while others are for insurance sales, travel sales, etc. If the company is in a very specific vertical, the buyer must look for a solution that caters to their specific needs.  **Conduct demos** Demos are one of the most important stages in the buying journey. This allows a buyer to sit through an actual product demo and see if the product matches all of the requirements. To make sure the demo runs smoothly, buyers must ensure that the vendor has all of their requirements beforehand so they can showcase their features properly. Some of the critical features that should be showcased in a product demo include video recording, call transcriptions, and audio recording, as these are the cornerstones of any sales coaching software #### Selection of Sales Coaching Software **Choose a selection team** It’s essential to have input from the end users of the software before making any purchasing decisions. Businesses must create a small selection team for sales coaching software. It’s important to get input from sales managers as team leads understand what’s critical for the training of the sales representatives they manage. It’s also important for a few sales representatives to demo some potential products and get their input on what features they like or what they need to improve their selling skills. This will allow a conversation where people can voice their concerns and conclude on the software that best fits the team’s needs. **Negotiation** When it comes down to the negotiation stage it’s important to consider implementation and training costs. Once a buyer ensures that all other requirements are met, the last stage is ensuring that workers are properly trained on the new software. This should be included in the price of the software, especially if it’s a recurring revenue cost.  **Final decision** After the negotiation stage is conducted, the final decision requires buy-in from everyone on the selection team. It’s important to get everyone on the same page to ensure that all requirements are met and the final decision is supported by everyone involved. ### What Does Sales Coaching Software Cost? There are a few factors to note when it comes to the cost of sales coaching software. The pricing of sales coaching software is generally run on a software as a service (SaaS) model. This means that the software is a subscription, and businesses must pay a monthly fee to use it. Pricing also depends on the number of seats being purchased. This is generally dictated by the number of sales representatives that have their login and account on the software. The more seats purchased, the higher the price will be every month. The price of a sales coaching software varies heavily depending on if it is a standalone product that focuses only on sales coaching versus a product that offers sales coaching features as a part of a larger sales enablement solution.  **Standalone sales coaching solution pricing:** Since these are point solutions they are often cheaper than all-encompassing sales solutions. Generally, the price of a standalone solution is anywhere from $300-$2,000 a month depending on the number of seats purchased. **All-in-one sales coaching solution pricing:** As stated previously, some sales coaching software are packaged as modules as a feature of a larger sales acceleration solution. These solutions can cost anywhere from $800-$5,000 a month depending on the number of seats needed.  #### Return on Investment (ROI) Businesses that implement sales coaching software generally see a return on their investment within a year. After a year. Below is the breakdown of the estimated time to ROI according to our review data on G2 as of December 4, 2020: - 41% of buyers see an ROI in 6 months or less - 31% of buyers see an ROI in 7-12 months - 17% of buyers see an ROI in 13-24 months - 11% of all other buyers see an ROI from 24 months onwards