SS
Sterling S.
Small-Business (50 or fewer emp.)
"Easy + Effective way to communicate to the church"
5/5
What do you like best about Clearstream?

Clearstream provides a super easy way to send communication out, knowing that everyone on the subscriber list will receive it. I love the simplicity of pointing our people toward a keyword and then building out menus/options using auto responses. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

While the flexibility and quick response is nice, a small organization like Clearstream is regularly changing their product requiring some measure of continued learning curve. Overall, this has pros and cons so it's hard to say that it's truly a dislike. Review collected by and hosted on G2.com.

TJ H.
TH
TJ H.
Pastor
Small-Business (50 or fewer emp.)
"New video feature is sweet"
4/5
What do you like best about Clearstream?

It is compatible with PC and easy to make groups. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

Keywords are limited based upon others using same short number and automation is little more complicated than I would like. Review collected by and hosted on G2.com.

JW
Josiah W.
Director of Communications
Small-Business (50 or fewer emp.)
"Excellent SMS/MMS solutions for churches"
5/5
What do you like best about Clearstream?

Clearstream makes it incredibly easy to send text messages and emails to lists in our ChMS (Planning Center). They also have advanced tools like branching, workflows, and surveys. The UI is clean, the app is great, and sub-accounts make organization easy. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

There really isn't much downside. It's becoming a crucial part of our workflow and communication strategy at this point. Maybe a way to disable a keyword temporarily, and not have it count against the tally of keywords. Review collected by and hosted on G2.com.

Emily H.
EH
Emily H.
Senior Marketing Specialist
Mid-Market (51-1000 emp.)
"Easy to operate system"
5/5
What do you like best about Clearstream?

We've been using Clearstream for several years now, and we love the easy-to-use interface to get campaigns set up. If we ever have an issue, the chat support agents are super helpful and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

I can't think of any downsides that we have experienced. We have been able to get quick support on any issues we have had in the past in a super quick turnaround time. Review collected by and hosted on G2.com.

Shanae Z.
SZ
Shanae Z.
Systems Manager
Small-Business (50 or fewer emp.)
"A big upgrade in text communication"
5/5
What do you like best about Clearstream?

The interface of Clearstream is very intuitive. It's my job to train new employees on our systems and Clearstream has been the easiest for new employees to understand. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

We hit the max of 10 subaccounts and have had to start sharing subaccounts between departments. While every employee needing access has their own login, tracking usage between departments is more challenging withing a shared subaccount. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Clearstream Texting Service is a Great Option for your Needs!"
4/5
What do you like best about Clearstream?

Very user friendly - easy to navigate and figure out how to use! Additionally, the preview features before sending out a text are incredibly helpful to see how it will show to your intended audience. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

There is not much that I haven't liked about clearstream. We probably don't use it as much as some companies do, so I can't speak much to this area. Review collected by and hosted on G2.com.

William G.
WG
William G.
Small-Business (50 or fewer emp.)
"Excellent Texting Service"
5/5
What do you like best about Clearstream?

Clearstream hs been an invaluable communication tool for our church. It is simple to use and schedule texts for our people. I highly recommend and enjoy this service. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

Clearstream while being fairly intuitive does at times have a bit of a learning curve. Some tutorials would be helpful Review collected by and hosted on G2.com.

Response from Lizzie Reese of Clearstream

Thanks for taking the time to review us, William! If you're ever wanting more info on how to use Clearstream, we're happy to jump on a call or video call to walk through each feature and answer any questions you have. :)

Thank you again for sharing your feedback, we really appreciate it!

AG
Alyssa G.
Small-Business (50 or fewer emp.)
"Love Clearstream"
4.5/5
What do you like best about Clearstream?

It is simple to use and has so many different features for texting. It's exactly what we need! Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

Sometimes I forget to check the website to see if we have received any texts and I don't get notified. Review collected by and hosted on G2.com.

Response from Lizzie Reese of Clearstream

Thank you so much for taking the time to review us, Alyssa! We're so glad Clearstream has been helpful for you and easy to use overall. Regarding notifications, you can enable email or push notifications directly to your phone through Settings in your account.

Please let us know if there's anything else we can help with! :)

Michael D.
MD
Michael D.
Executive Pastor, Discipleship & Strategy
Small-Business (50 or fewer emp.)
"Great Tool for Connecting People"
5/5
What do you like best about Clearstream?

When we wanted to incorporate texting into our church visitor integration processes, we chose Clearstream. We are glad we did! The ability to make unlimited lists, the versatility of having 5-digit and 10-digit phone numbers, and the keyword options make Clearstream an easy tool to incorporate into our team workflows. Key pluses include the ability to use emojis and text messages in Spanish. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

The price point could be more affordable for mid-size churches. It would be great if notifications could be sent to multiple email addresses. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Clearstream has been helpful in communicating information and events to a wide group of people."
4/5
What do you like best about Clearstream?

I appreciate the use of keywords to help categorize the groups of people we are reaching and meeting their needs. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

I don't find the user interface to be the most simplistic and helpful. Review collected by and hosted on G2.com.