Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy to use and connect to our church family. Seamless connection with Planning Centre."
5/5
What do you like best about Clearstream?

I love the easy connection with Planning Centre to sync contacts. We have been using it almost weekly to stay in touch with our church family and it also makes it easy to reply to messages. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

The layout could probably be more open and clear. There seems to be a lot of duplication which I can understand on a website basis. However, the primary functions could be more highlighted on the layout of the website. For example, "create a message" could be the main button (larger) that pops out right when you open clearstream. I am capable of figuring all this out on your website, but when I think of some of the less tech-savvy church leaders, this would be helpful. Also the contacts sync button could be more easily accessible. Maybe even every time you send a message it re-syncs the contacts with planning center to make sure everyone is there. sometimes I add peoples to Planning center the same day I send out a text. Again, I know to sync the contacts, but some less tech-savvy people might not. Review collected by and hosted on G2.com.

Response from Abbey Senesi of Clearstream

Thanks for leaving a review! We're glad our Planning Center integration is working well for you. This is really good feedback and we've passed your feedback onto our product team. We always want the user experience to be easy to use 🙂

DB
Dave B.
Communications Director
Small-Business (50 or fewer emp.)
"Excellent Service!"
5/5
What do you like best about Clearstream?

Clearstream makes it easy for us to deploy texting campaigns at scale across our church so as to quickly contact members. When used to help keep our campuses informed on upcoming news and events we reliably see a jump in event attendance. We find them to be well priced and to have excellent, attentive, customer service. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

Many common church keywords are already taken for shared shortcodes. Review collected by and hosted on G2.com.

Response from Abbey Senesi of Clearstream

Hey Dave 👋

Thanks for leaving a review 🙂 We're glad Clearstream has been helpful! We're sorry to hear about the difficulty of finding a Keyword. We always recommend using very unique words that help better identify your specific church. Please reach out and we would be happy to help find a Keyword that works for you.

Dan C.
DC
Dan C.
M
Small-Business (50 or fewer emp.)
"LOVE Clearstream!!!!!!"
5/5
What do you like best about Clearstream?

We have been able to take our churchwide communication not only to our regular attenders but also our first-time guest to another level. Clearstream makes the process super easy, and the integration with planning center has been a game-changer for us. I would 1000 times recommend clear stream to any and all churches looking to up their communication with their local body as well as creating a process of ongoing communication for those who visit your church. You can't go wrong with Clearstream! Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

There really isn't anything I dislike. We love CS! Review collected by and hosted on G2.com.

Response from Abbey Senesi of Clearstream

Hey Dan 👋

Thanks for leaving a review. We're glad Clearstream has been helpful for your church! Please contact us with any questions or concerns 🙂

Jason B.
JB
Jason B.
pastor
Small-Business (50 or fewer emp.)
"Overall, we are pleased"
3.5/5
What do you like best about Clearstream?

Simple to figure out how to use. Has been dependable. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

I wish the forms were better. It won't let us collect more than name and email. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Super nice interface and does what it needs to!"
4.5/5
What do you like best about Clearstream?

Integrates well, love the workflows between it and Church Community Builder. It looks super nice too! Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

Can have a couple of syncing issues here and there with Church Community Builder. The pricing is super expensive if you purchase rollover credits which is unfortunate, but we just upgraded our plan instead. Review collected by and hosted on G2.com.

Robert G.
RG
Robert G.
Director WorkPlace Employee Care
Religious Institutions
Small-Business (50 or fewer emp.)
"Lead Pastor"
5/5
What do you like best about Clearstream?

The ease of use & the effectiveness of the app to reach people & get a response. Great assistance and instructions on setup. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

I'm sure there are some but really have a hard time answering this question. Most issues are more user (me) errors. Review collected by and hosted on G2.com.

Response from Abbey Senesi of Clearstream

Hey Robert 👋

Thanks for taking the time to leave a review. We're glad Clearstream is easy to use and effective for you!

If you need help or have any questions, don't hesitate to reach out 🙂

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Efficient and Easy Way to Communicate"
4.5/5
What do you like best about Clearstream?

I love that I can sync my lists from Planning Center to my clear stream account to send messages to everyone I need to in one place. It is extremely easy to schedule texts ahead of time and have them go out right when I need them. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

I think it would be helpful to have messages cancel the scheduling time immediately when I go to edit my text. I have had scheduled texts go out even when I am in the middle of editing them. Review collected by and hosted on G2.com.

Response from Abbey Senesi of Clearstream

Thanks for taking the time to leave a review 🙂 We're glad our integrations are working so well for you.

We will pass on your ideas to our development team! If you have anymore questions or concerns, don't hesitate to reach out.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Very user friendly"
5/5
What do you like best about Clearstream?

The dashboard and how easy it makes everything. Even the on-boarding is made extremely simple, from templates to people reaching out and so on. Overall is a great program to use Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

We have not used it enough to find major "dislikes" Review collected by and hosted on G2.com.

Response from Abbey Senesi of Clearstream

Thanks for taking the time to leave a review. 🙂 We're glad Clearstream is working well for you!

If you have any questions or concerns, feel free to reach out and we'd be happy to help.

Aaron S.
AS
Aaron S.
Teaching Pastor
Small-Business (50 or fewer emp.)
"Clearstream Review - Small Church Usage"
5/5
What do you like best about Clearstream?

The interface is really simple and straightforward. Planning messages, responding to messages, and syncing with my contacts is all pretty flawless. Doing all those things without taking up a lot of my time and effort is valuable in such a small organization. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

There are not any pain points worth noting at the moment. Review collected by and hosted on G2.com.

Response from Abbey Senesi of Clearstream

Hey Aaron 👋

Thanks for taking the time to leave a review. We're glad to hear Clearstream is working for your church and your people!

Please reach out with any questions or concerns 🙂

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"I have found clearstream to be fairly user friendly and easy to navigate!"
4.5/5
What do you like best about Clearstream?

I appreciate how easy it is to schedule messages, and to go back and edit those scheduled messages. Review collected by and hosted on G2.com.

What do you dislike about Clearstream?

The prices is a little high and may have an impact on whether or not I can remain a customer. Review collected by and hosted on G2.com.