AR
Alberto R.
Small-Business (50 or fewer emp.)
"Useful and worth it"
5/5
What do you like best about Clearstory?

The best part is extracker keeps everything organized and eleminates paperwork. All in one place. No longer need to track down pictures with T&M tickets. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

Only downside is it's rather new to some of our customers. At first they hesitate on using/signing tags with this software. Review collected by and hosted on G2.com.

LR
Linda R.
Manager of Engineering
Mid-Market (51-1000 emp.)
"very helpful in managing t and m"
4.5/5
What do you like best about Clearstory?

one place repository for all slips and workflow Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

have to tie tm to cors and not closing out so only we can issue tickets Review collected by and hosted on G2.com.

TM
Tom M.
Special Projects Manager/Estimator
Enterprise (> 1000 emp.)
"Professional change order look and time saver as you learn the process"
5/5
What do you like best about Clearstory?

The ease of the program once you have used it a few times. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

Nothing at this time. The more you use the software, the better you get at it. Learning the ins and outs. Review collected by and hosted on G2.com.

Response from Tony Fuller of Clearstory
Edit edit

Hi Tom, thank you for your review! It's great to hear that you find the software easy to use and that you appreciate its ability to save time and give a professional look to change orders. It's also great to know that you haven't found anything to dislike about Extracker. Thank you again!

CL
Chris L.
Small-Business (50 or fewer emp.)
"Extracker is incredibly easy to use!"
5/5
What do you like best about Clearstory?

The ease of writing tags and being able to send signature requests saves time and money in the field tracking down a paper tag signature. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

I have yet to find a downside to Extracker Review collected by and hosted on G2.com.

Response from Tony Fuller of Clearstory
Edit edit

Hey Chris, thank you for your review! We're thrilled that you find Clearstory incredibly easy to use and appreciate its time and cost-saving features, such as quick tag writing and signature requests. Your positive experience with Clearstory is valuable to us, and we're glad to hear you haven't encountered any downsides. Thank you again for your review.

Tyler G.
TG
Tyler G.
Field Engineer
Small-Business (50 or fewer emp.)
"Extracker Roll-Out"
5/5
What do you like best about Clearstory?

Storing and organizing documents from multiple parties with the ability to modify and communicate changes. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

Some of the features may be difficult to understand without a tutorial. Review collected by and hosted on G2.com.

Response from Tony Fuller of Clearstory
Edit edit

Hi Tyler, thank you for your review! It is awesome to hear that Extracker is improving your ability to stay organized with multiple parties. You mentioned that some features are difficult to understand without a tutorial, but I have good news on that front! We will soon release a new feature that will improve navigating the app as well as understanding available features. Thanks again for your feedback!

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Very easy to use."
5/5
What do you like best about Clearstory?

The speed at which you receive a response from the GC when it pertains to getting signatures. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

The only part that I dislike is the fact that after you submit a request for signatures you cannot change, edit or alter your ticket if you forgot to add something or made a mistake on the times, manpower etc. Review collected by and hosted on G2.com.

Response from Tony Fuller of Clearstory
Edit edit

Thank you for your review! We are glad to hear that Extracker is helping you submit tickets faster resulting in faster responses from your GC. As for your dislike, you can cancel a signature request, make any changes, and re-submit; Feel free to reach out via chat if you want to discuss this further. Thank you again for your feedback!

VZ
Victor Z.
Foreman
Small-Business (50 or fewer emp.)
"Fast and easy"
5/5
What do you like best about Clearstory?

The tickets go to everyone they need to I less then 1 minute Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

That it needs internet to work.and it doesn't same the emails Review collected by and hosted on G2.com.

Response from Tony Fuller of Clearstory
Edit edit

Hi Victor, thank you for your review! We're thrilled that you find Clearstory fast and user-friendly, with efficient ticket distribution. We do offer an offline mode on the mobile app that you may find useful! Thank you again for you review.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Easy to use and a great way to keep track of tickets"
5/5
What do you like best about Clearstory?

How well organized everything is, its so easy to use. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

I havent experienced anything negative, so far so good. Review collected by and hosted on G2.com.

Response from Tony Fuller of Clearstory
Edit edit

Hello! It's great to hear that you find Extracker well-organized and easy to use. It's also good to know you haven't experienced any negative aspects. Thank you for sharing your thoughts!