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AC

Verified User in Construction

Mid-Market (51-1000 emp.)

9/9/2024

"An absolutely revolutionary tool"

5/5

What do you like best about Clearstory?

Clearstory is without a doubt the best construction related software I have ever used. It does a few things and it does them extremely well. If you need to be able to quickly track T+M without paper, or if you need to present pricing updates of any size to your customer, you need clearstory. I use it every day, I get customers onboard with a simple click, and if they dont want another platform, they can make use of the Direct PDF download hotlinks. This software is easily approacable by everyone from lead carpenters/foreman working on small side projects all the way up to exectutives balancing thousands of work hours each day. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

On the rare instance where the sofware doesnt have the feaure I want, I just message customer service right in the app and they get it fixed, or advise me on alternate workflows. The mobile app capability is not quite as robust as the web app, but it is regularly updated to include more features. Review collected by and hosted on G2.com.

What problems is Clearstory solving and how is that benefiting you?

Clearstory lets me stay orgaized automatically. and it lends clarity and professionalism to our operation.

For instance, I can send clear broken out pricing on a T+M slip without every getting out a calculator, PDF editor, Spreadsheet or financial software, simply select the appropriate ticket and the fields are auto tabulated based on pre-existing rules set up by us and the clearstory team. this gives me more time to work on tasks that cannot be automated, like custom estimating, hands on work, or relationship management.

I can add photos or PDFs to a T+M slip or a COR from my iPad without changing devices. this lets me get work done right away and not have to save it for my office day. Review collected by and hosted on G2.com.

RA

Raeleen A.

Project Assistant

Mid-Market (51-1000 emp.)

1/4/2023

"I HEART CLEARSTORY!"

4.5/5

What do you like best about Clearstory?

Clearstory can help you organize and maintain all of your change order requests from multiple subs. With a few quick filtering options, you can generate your reports in just a few steps. No more spending time assembling your reports OR making sure the information contained is accurate. What I LOVE so much about Clearstory is that all our subs upload their pricing changes, answer a couple of questions and click submit. Everything we need to assemble a pricing change for the owner can be found in one place - no more sifting through countless email messages. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

So far, I haven't come across anything that I didn't like or dislike. Review collected by and hosted on G2.com.

What problems is Clearstory solving and how is that benefiting you?

To be honest, I pushed to use Clearstory on my project because being in this industry for many years I've gone through so many different ways of trying to just "manage" these types of unforeseen costs or changes in plans. And trust me, that was a complete mess. Once I sat through their quick demo, the bells and whistles started going off and I realized, this is it. This is the program we need to be able manage all our costs. So I implemented this on one of my projects and as I suspected, we were able to manage and maintain our budget. Clearstory helped us to keep accurate files. Now, we are a year into using Cleastory and managing this project wouldn't have been as successful if we didn't use Clearstory. Closing out subs with final change orders are so much more easier and makes closeouts a breeze. Review collected by and hosted on G2.com.

Response from Tony Fuller of Clearstory

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Hey Raeleen, thank you for your review! It's great to hear that Extracker has helped you with organizing and maintaining change order requests from multiple subcontractors and generating reports quickly with filtering options. It's also nice to hear that we are helping to ensure the accuracy of the information contained in reports. Thank you again for your review!

AC

Verified User in Construction

Mid-Market (51-1000 emp.)

6/16/2025

"Detailed review of project orders and swift help with technical help"

4/5

What do you like best about Clearstory?

how the details are represented by graph, the dashboard and activity summary. swift help with technical issues and access to projects. ease of use Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

have not faced any bigger issues yet to dislike anything. Review collected by and hosted on G2.com.

AC

Verified User in Construction

Small-Business (50 or fewer emp.)

2/11/2025

"Very efficient tool!"

5/5

What do you like best about Clearstory?

Clearstory is very user-friendly; it is easy to teach to others and speeds up the T&M process within our build teams. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

I have not found anything that would make me dislike this software. Review collected by and hosted on G2.com.

AC

Verified User in Construction

Small-Business (50 or fewer emp.)

12/4/2024

"Easy to use"

5/5

What do you like best about Clearstory?

What I like the most is the report and the way the Order Change Request Log is displayed. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

I would love to obtain a Certificate of having reached the advanced level. Review collected by and hosted on G2.com.

RM

Roger M.

General Manager of Self-Perform

Mid-Market (51-1000 emp.)

9/17/2024

"It's so easy!"

5/5

What do you like best about Clearstory?

New programs and software usually have a long implementation time. I was up and running with it in a week. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

Time to get a change log out. I have not found the easy button for this yet. Review collected by and hosted on G2.com.

UC

Verified User in Construction

Enterprise (> 1000 emp.)

2/11/2025

"A Platform that Provides a "Clear Story" to All Stakeholders on T&M Tracking"

4/5

What do you like best about Clearstory?

Clearstory is great for being organized on T&M tickets on construction projects. It is easy to create, send and sign tickets. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

There could be more features such as having a running list of PCI #'s to assign a ticket to rather than inputting it yourself. Review collected by and hosted on G2.com.

SA

Shaun A.

Small-Business (50 or fewer emp.)

5/8/2024

"I recommend this program for any project managers out there that are creating change orders."

5/5

What do you like best about Clearstory?

The most helpful part about Clearstory is the ability to generate paperless change orders and the ability to export all the information to a PDF docuement or excel spreadsheet. I also like the fact the all the in review change order totals are presented in a pie chart that also shows a quick breakdown of the information. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

The only problem I have had was sometimes I have had a change order request that was to large and the program lags do to the overwhelming amount of information being input. Review collected by and hosted on G2.com.

Response from Tony Fuller of Clearstory

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Hi Shaun! Thank you for your detailed feedback! We're thrilled to hear that you find our platform invaluable for generating paperless change orders and exporting data efficiently. In regards to your comment about occasional lag due to large change order requests: Our development team is aware of this issue and is actively working on on a resolution.

We're pleased that our solution has helped streamline your workflow and minimize potential issues related to paper documentation. We appreciate your business and look forward to continuing to support your project management needs.

RK

Robert K.

Enterprise (> 1000 emp.)

4/25/2024

"Great Change Management Tool"

5/5

What do you like best about Clearstory?

The following is what makes Clearstory great.

1) Visibility into the change management process by all stakeholders.

2) Ease of markup for COR's and sending back to trade partners.

3) Ease of issuing Change Notifications to trade partners.

4) Eliminates silos in the change mangement process. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

If there is anything that I dislike about Clearstory is not being able to directly turn a COR into a change order within the Clearstory platform. Review collected by and hosted on G2.com.

Response from Tony Fuller of Clearstory

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Hi Robert! Thank you for your positive feedback on Clearstory as a great change management tool. We're pleased to hear that you value the visibility it provides into the change management process, ease of markup for CORs, and streamlined communication with trade partners through Change Notifications.

Clearstory aims to eliminate silos in the change management process, enhance stakeholder visibility into COR status, and streamline communication across all parties involved. We appreciate your business and look forward to continuing to support your needs.

I'll arrange for your Customer Success Manager (CSM) to contact you and gather more details regarding your concern.

UC

Verified User in Construction

Enterprise (> 1000 emp.)

10/25/2024

"Clearstory for work"

5/5

What do you like best about Clearstory?

The ease of transmitting information with the GC. Review collected by and hosted on G2.com.

What do you dislike about Clearstory?

Not enough breakdown in the T&M reports. Review collected by and hosted on G2.com.