SA
Sheng A.
Small-Business (50 or fewer emp.)
"Easy to work with"
5/5
What do you like best about ClearSale?

My account was easy to set up. We use shift4shop and clearsale integrated very smooth. We started using clearsale after several high dollar fraud purchases were made through our store. Now I can rest easy knowing I have some protection against fraud. Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

Their interface is tricky to navigate on a smartphone. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Easy and cheap chargeback insurance"
4.5/5
What do you like best about ClearSale?

They made it easy to integrate chargeback insurance to my Shopify store. As a small business, chargebacks were incredibly annoying, and it was frustrating to have to try to make these decisions myself. ClearSale made it easy to insure so I could stop worrying about it, and they did it for a fair price. Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

It took some time to figure out setup + how to differentiate things like Walmart orders, but we got it figured out without too mcuh trouble. Review collected by and hosted on G2.com.

Verified User in Furniture
UF
Verified User in Furniture
Small-Business (50 or fewer emp.)
"Good Customer Service"
4/5
What do you like best about ClearSale?

Easy portal access, good communication, and fast analysis. Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

Takes a while to respond to emails, and sometimes the portal lags. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Great value for the price"
4/5
What do you like best about ClearSale?

We reviewed several different options, but Clearsales offering allowed us an economical method to handle our fraud. Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

Some orders take longer to review than others Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Very satisfied with ClearSale"
5/5
What do you like best about ClearSale?

What I like best is the speed at which orders are processed (approved or denied) Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

What I dislike most is that sometimes when an order has to be reviewed again to be approved, this takes a couple of days and sometimes this means that the order is put at risk of cancellation due to the delay Review collected by and hosted on G2.com.

Alejandra R.
AR
Alejandra R.
Enterprise (> 1000 emp.)
"I do recommend."
5/5
What do you like best about ClearSale?

ClearSale has helped us reduce the number of chargebacks from our online store. When we have received a chargeback they take charge through the guarantee they offer. Excellent service, I do recommend. Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

Maybe the part about Shopify's plugin sends the orders to ClearSale after they've already been paid for. Therefore, if any is denied, we must manually cancel it. Review collected by and hosted on G2.com.

Elena M.
EM
Elena M.
sub gerente financiero
Mid-Market (51-1000 emp.)
"EXPERIENCE COMPANY"
5/5
What do you like best about ClearSale?

I like the confidence I have when transacting with clients, I avoid a great risk of selling, or losing sales due to the lack of credibility of the people who contact us. Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

I can't say anything that displeases me, but if I have to list something, it's that on very few occasions they take a long time to verify, but this happens with high-value transactions. Review collected by and hosted on G2.com.

JP
Juan Alberto P.
Administrator
Small-Business (50 or fewer emp.)
"ClearSale has helped me a lot with product security in my store!"
5/5
What do you like best about ClearSale?

ClearSale is a platform that has helped me a lot to be able to send my products to clients without worrying about chargebacks that end up with the risk of theft. A platform that undoubtedly helps a lot in America. Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

Perhaps it would be good to improve the payment method with them, in their commission. But I think everything else is fine with their system and platform. Review collected by and hosted on G2.com.

Francisco C.
FC
Francisco C.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Safe and reliable."
5/5
What do you like best about ClearSale?

What we love about ClearSale is the ease of being able to integrate with our E-commerce and its honesty in the analysis of transactions.

I definitely recommend using this anti-fraud method. Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

So far, I have no dislikes for the platform. Review collected by and hosted on G2.com.

juan eduardo s.
JS
juan eduardo s.
eCommerce product designer
Small-Business (50 or fewer emp.)
"Always respond onThey always respond quickly and solve any situation. Very good customer service."
5/5
What do you like best about ClearSale?

The anti-fraud protection and the support they give you for each transaction in your eCommerce Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

Sometimes the analysis times of each transaction are long Review collected by and hosted on G2.com.