Augusto Y.
AY
Augusto Y.
Director
Small-Business (50 or fewer emp.)
"Great Provider"
5/5
What do you like best about ClearSale?

Peace of mind when shipping orders against fraud Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

Refunds can take a while, but they eventually get paid out Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Peace of mind with every transaction"
5/5
What do you like best about ClearSale?

I don't have to worry about fraud happening because they protect you from beginning to end. Ease of use, many features, it was very easy to setup. Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

I haven't found anything yet. They were slow to respond to my emails at times Review collected by and hosted on G2.com.

Verified User in Furniture
AF
Verified User in Furniture
Small-Business (50 or fewer emp.)
"EXCELLENT SERVICE"
5/5
What do you like best about ClearSale?

YOUR PERSONALIZED SERVICE, AND IMMEDIATE ATTENTION Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

YOUR PAYMENT INVOICE FOR THE SERVICE DOES NOT SERVE AS A TAX RECEIPT IN MEXICO, OTHER THAN THAT EVERYTHING IS FINE Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Unmatched Fraud Detection Accuracy"
5/5
What do you like best about ClearSale?

What I love most about ClearSale is its ability to strike a perfect balance between fraud prevention and customer satisfaction. Their proprietary algorithm and manual review process catch fraudulent transactions in their tracks, while their commitment to minimizing false declines ensures that genuine customers aren't inconvenienced. Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

ClearSale's algorithm is not perfect, and it can sometimes flag legitimate orders as fraudulent. This can lead to unnecessary customer inconvenience and can also damage the merchant's reputation. Review collected by and hosted on G2.com.

Nathan W.
NW
Nathan W.
Small-Business (50 or fewer emp.)
"Great Value for Peace of Mind"
5/5
What do you like best about ClearSale?

One of my biggest worries when starting a business was fradulent transactions. Clearsale has given me peace of mind at a fraction of what I thought it would cost! Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

Setup process took a little longer than expected. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Great service for protection and excellent customer service"
5/5
What do you like best about ClearSale?

Their customer service. They are always very fast to reply to any inquiry or doubt. We all know that in ecomerce you might have doubts about certain purchases, and they always reply fast enough for us to sort them quickly. Plus, they are incredibly trustworthy. Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

Honestly, there's nothing to dislike! The service is easy to use and smooth. Review collected by and hosted on G2.com.

Suraj S.
SS
Suraj S.
Founder
Small-Business (50 or fewer emp.)
"Peace of mind!"
4/5
What do you like best about ClearSale?

I like that it works in the background without me having to manually check transactions for fraud. Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

The portal is dated and not very user-friendly. Review collected by and hosted on G2.com.

JL
Joel L.
Small-Business (50 or fewer emp.)
"Saved me thousands of $$$!"
5/5
What do you like best about ClearSale?

Clear sale is great! It integrated with my software and has saved me THOUSANDS from fraudulent sales. Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

We have not come across anything yet that we do not like about Clearsale! Review collected by and hosted on G2.com.

TM
Tom M.
Small-Business (50 or fewer emp.)
"Saved me so much hassle"
5/5
What do you like best about ClearSale?

Before using ClearSale I was losing hundreds of dollars each month is fraud transactions. Eventually, I started holding orders and trying to verify them myself but it was labor intensive and inconvenient for my customers. In the year since switching ClearSale, I've only had one fraud sale go through, but they reimbursed me fully for the loss. Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

Nothing. Everything is pretty much perfect. Review collected by and hosted on G2.com.

Oliver M.
OM
Oliver M.
Mid-Market (51-1000 emp.)
"Good Customer Service"
4.5/5
What do you like best about ClearSale?

Prompt responses and they have good customer service overall Review collected by and hosted on G2.com.

What do you dislike about ClearSale?

Sometimes it takes a long time to reply to e-mails Review collected by and hosted on G2.com.